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Account Services Representative Full Time jobs

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  • Customer Experience Guide

    Drivetime 4.1company rating

    Indianapolis, IN

    What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Responsible for being fully involved in sales and customer experience activities, both virtual and in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features. Is fully involved in sales and customer experience activities, both virtual and in-store. This includes all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase. Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs. Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations. Understands and executes company directives, initiatives, and expectations. Making phone calls, scheduling appointments, answering questions and educating potential customers about their options. Collaborating with team members to reach sales targets. Opening/closing the dealership when needed. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to ask for the sale and handle customer requests. Required; at times to work a flexible schedule including early mornings, evenings and Saturdays. Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information. Must execute the highest attention to detail when assisting with the sale processes. Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes: Phase 1: Customer Engagement and Experience Phase 2: Inventory Management and Dealership Workflow/Operations Phase 3: Titles, Loans and Vehicle Processes Must practice strict discretion when dealing with sensitive information and account information. Must be comfortable operating and parking vehicles on and off the lot. Must be able to work autonomously and take ownership on assigned tasks. Must assure the highest level of customer experience and satisfaction. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. 3+ years of related work experience such as customer service, sales, or retail industry. Valid driver's license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well... money matters! Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
    $26k-39k yearly est. 5d ago
  • Customer Service Rep

    Chevron 4.8company rating

    San Francisco, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 2202 Station Address: 1100 Junipero Serra, San Francisco CA, 94132 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $21-22 hourly 1d ago
  • Customer Service Specialist

    Quik Pick Express "A Custom Goods Company

    Carson, CA

    Quik Pick Express, LLC, a division of Custom Goods, is a leading provider of third-party logistics solutions in California. The company operates eight strategically located warehouses across the Los Angeles/Long Beach and Oakland corridors, offering over 750,000 sq. ft. of space. With a focus on sustainability and efficient services, Quik Pick Express serves a global network of customers in the transportation, warehousing, and logistics industry. Role Description This is a full-time on-site role for a Customer Service Specialist located in Carson, CA. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette Strong communication and problem-solving skills Experience in a customer-facing role Ability to handle high-volume calls and emails Knowledge of logistics and transportation industry is a plus Previous experience in a similar role
    $33k-43k yearly est. 3d ago
  • Direct-to-Consumer (DTC) Sales & Customer Service Specialist

    Haydenshapes Surfboards

    Oceanside, CA

    Job Title: Direct-to-Consumer (DTC) Sales & Customer Service Specialist Reports to: Sales Manager Employment Type: Full-Time About Haydenshapes: Haydenshapes Surfboards is a global surfboard brand known for innovation, design, and quality. With a foundation in performance and a commitment to aesthetic excellence, we pride ourselves on pushing boundaries in surfboard design while delivering premium experiences to surfers worldwide. Our products are distributed in over 70 countries, with our direct-to-consumer (DTC) channel being a fast-growing and critical part of our business. Position Overview: We are looking for a passionate and driven DTC Sales & Customer Service Specialist to join our team. This role is responsible for supporting the online sales process, nurturing customer relationships, and delivering best-in-class service across all touchpoints. You'll serve as a key brand ambassador, helping surfers select the right boards, troubleshoot issues, and ensure a seamless end-to-end experience that reflects the quality of Haydenshapes. Key Responsibilities: Customer Support: Provide timely, knowledgeable, and friendly support across email, chat, phone, and social channels. Resolve inquiries about orders, product recommendations, delivery timelines, returns, and more. Sales Enablement: Assist customers in choosing the right surfboard model, size, and configuration for their needs. Proactively convert inquiries into sales by offering personalized support and surfboard expertise. Order Management & Fulfillment: Monitor and manage DTC orders from placement through fulfillment, including coordinating with production Product Knowledge: Stay up to date with the latest product lines, technologies, and collaborations. Be able to speak confidently about design, materials, and board performance. Customer Experience Optimization: Identify and report on trends in customer feedback to help inform website improvements, FAQs, product descriptions, and support documentation. CRM & Data Management: Accurately log and maintain customer interactions in CRM tools. Track common issues and provide data-driven insights to help improve service processes. Brand Voice: Represent the Haydenshapes brand authentically and consistently in all customer interactions. Other Responsibilities Offsite Events: Assist with demo days and additional field marketing initiatives as needed Qualifications: 2+ years experience in customer service, sales in a surf retail or DTC/e-commerce role. Passion for surfing and strong knowledge of surfboard types and performance attributes Excellent written, typing and verbal communication skills Highly organized and detail-oriented, with the ability to multitask in a fast-paced environment Proficiency in customer service software, CRM systems, and e-commerce platforms (Shopify experience a plus) Experience utilizing the Google Suite of programs (Gmail, Sheets, Google Drive, etc.) Problem-solving mindset and a customer-first attitude Flexibility to work across global time zones if needed Why Work With Us: Be part of a globally respected surf brand known for innovation and design Work in a collaborative, creative, and surf-passionate team environment Employee discounts and access to our extensive demo fleet of models Opportunities for professional growth in a growing e-commerce channel This is a full time, on-site position based out of our office / warehouse in Oceanside, CA. Hours are Monday-Friday, 9:30am-6pm.
    $32k-43k yearly est. 6d ago
  • Customer Experience Associate

    Beach Riot LLC

    Newport Beach, CA

    · Handle all customer service emails, phone calls, text and chat · Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received · Follow up on any issues and make sure problems are fully resolved in a timely manor · Check web order maintenance daily to make sure all web orders are processed · Run an open order report to ensure all web orders have been placed on pick at the warehouse · Check shipping status daily and follow up with the warehouse on any delays · Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly · Come up with creative ways to enhance the customer experience · Implement a “client book” for VIP customers and offer those customers “white glove” service · Share relevant customer feedback with ecommerce team · Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue · Process Returns QC, re-tag, re-package inventory Qualifications: · Full time · Excellent communication (written and verbal) and problem-solving skills · A passion for retail and helping customers · Strong sales skills · Detail oriented · Outgoing with the ability to build rapport with the customer · Flexibility in scheduling during peak times *Hourly rate range $22-$24 / hour *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
    $22-24 hourly 5d ago
  • Bilingual Customer Service Representative

    LHH 4.3company rating

    Corona, CA

    Bilingual Customer Service Representative (Spanish-English) Employment Type: Full-Time | On-Site Are you a people person who thrives in a fast-paced environment? We're looking for a Bilingual Customer Service Representative to join our on-site team and provide exceptional support to our Spanish- and English-speaking customers. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls, emails, and live chat inquiries from Spanish-speaking and English-speaking customers. Problem Solving: Assist customers with product information, order status, returns, and troubleshooting. Documentation: Accurately log all customer interactions and maintain up-to-date records in our CRM system. Team Collaboration: Work closely with other departments (sales, logistics, technical support) to resolve customer issues efficiently and ensure a seamless experience. Requirements: Language Skills: Fluent in both Spanish and English (written and spoken). Communication: Strong interpersonal, verbal, and written communication skills. Experience: Prior experience in a customer service or support role is preferred. Technical Skills: Comfortable using customer service platforms (e.g., Zendesk, Salesforce) and standard office software.
    $33k-40k yearly est. 26d ago
  • Customer Experience & Administrative Associate

    Schopmeyer Medicare, Health & Life

    Jackson, MS

    About Us Schopmeyer Medicare, Health & Life is a growing, family-owned Madison, MS business proudly serving over 1,000 health insurance clients. While our primary focus is Medicare, we also serve individuals and families with Federal Marketplace health insurance. Our purpose is to glorify God by loving others as we love ourself. We value integrity, compassion, education, and excellence. Our mission is to bring clarity, build confidence, offer the best, meet deadlines, and serve for a lifetime. Our motto is simply this: A lways do the right thing, and God takes care of the rest. You are perfect for this job if you: Live by values of honesty, integrity, compassion, and excellence in all you do Connect genuinely with clients and thrive on exceptional customer service Thrive in a culture that celebrates accountability, meaningful growth, and shared accomplishments Bring natural curiosity and a love of discovery to your work Excel during high-energy, fast-paced periods and use quieter seasons to improve systems Find satisfaction in creating organized environments that help others succeed Comfortable navigating Apple computers, spreadsheets, and productivity software Primary Job Responsibilities ( Training will be provided as needed) Serve as our company's first point of contact, creating positive first impressions through warm and professional phone interactions Interfacing with the insurance companies we represent to provide customer service Maintain accuracy in our Customer Relationship Management software Schedule meetings and manage calendars for multiple insurance agents Maintaining accuracy in our Customer Relationship Management software Assisting with event coordination and hosting Data entry and administrative support Optional and Flexible Job Responsibilities: Based upon skills and passions of employee (not required): Social media marketing Graphic design Database, no-code setup Simple video editing and posting Research and copywriting for website Office/Time Expectations: Weekly Hours: 34-40 hours Location: On-site at Madison office; occasional remote work is available Vacation Blackout Dates (September 15 - January 15): Our busiest time of year is the Annual Enrollment Period, October 1 - January 20. We require that vacations be scheduled outside this window to ensure we're all here when it matters most. That said, life happens. If you need a day or two off, we'll be accommodating. And if there's a family event or something important that needs your time for a few hours, we want you to be there. (Wondering about the holidays? See below.) Pay Structure: $20 per hour 32 - 36 hours weekly during off-season, February - August 40 hours weekly during busy season, September - December (overtime likely available) Paid Time Off (PTO): First year, 48 hours (6 days) in addition to Holidays. There is some flexibility for additional unpaid time off on a case-by-case basis. Paid Holidays (2025): New Years Day, Good Friday, Memorial Day, Independence Day and Labor Day Thanksgiving and Black Friday Christmas Season: December 24, 25, 26 and 31 Note: Additional PTO is allowed December 22-31.
    $20 hourly 6d ago
  • Customer Service Representative

    Bon Pergola 4.3company rating

    Lake Forest, CA

    BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent
    $32k-42k yearly est. 5d ago
  • Customer Service Representative

    Specialized Recruiting Group-Irvine, Ca

    Irvine, CA

    Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $22.00 to $23.00/hour. Responsibilities General customer service support for end users and the company sales team Processing inbound calls from internal and external customers Researching information requests Scheduling delivery and service appointments Data entry Requirements Previous customer service experience preferable (e.g. food service, retail, call center) Excellent English communication skills (spoken and written) College degree a benefit but not mandatory Self-motivated, able to maintain focus without close supervision Professional, positive and friendly personality Intermediate Word, Excel and Outlook ability At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
    $22-23 hourly 6d ago
  • Customer Service Representative

    Priority Title Company 3.7company rating

    Riverside, CA

    Priority Title is a progressive real estate service company that provides title insurance, escrow services, and other real estate-related products. We offer superior underwriting strength and service as a full-service Title Company. Our employees are dedicated to exceeding customer expectations and delivering unparalleled customer satisfaction. We emphasize the quality of customer service and employee loyalty as key ingredients for our success. At Priority Title, the customer is always our first priority. Role Description This is a full-time on-site role for a Customer Service Representative located in Riverside, CA. The Customer Service Representative will handle daily tasks such as addressing customer inquiries, resolving issues, providing information about our services, and ensuring customer satisfaction. They will interact with customers through various communication channels and work closely with our team to maintain a high level of customer experience. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in providing excellent Customer Experience Strong communication and interpersonal skills Ability to work onsite in Riverside, CA Problem-solving skills and attention to detail Previous experience in the real estate or title industry is a plus High school diploma or equivalent education; additional qualifications are beneficial
    $32k-41k yearly est. 9d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Costa Mesa, CA

    Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction. Responsibilities Responding to customer inquiries through various communication channels, including phone and email. Assisting customers with their questions and concerns to provide satisfactory solutions. Maintaining and updating customer records accurately in the company's database. Collaborating with team members to ensure smooth operations and customer satisfaction. Adapting to different customer situations and providing appropriate solutions. Ensuring all interactions comply with company standards and policies. Providing feedback to help improve overall customer service processes. Qualifications High School diploma or equivalent required. Experience in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in basic computer applications, including Microsoft Office Suite. Ability to handle a high volume of customer interactions with patience and professionalism. Required Work Hours The position requires working full-time hours, Monday through Friday. Benefits The company offers competitive pay and a supportive work environment. Additional benefits may include healthcare options, paid time off, and opportunities for professional development. Additional Details Salary Range: $20 - $23 per hour ``` All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-23 hourly 17d ago
  • Controls Service Specialist

    Paladin Consulting 4.6company rating

    Hattiesburg, MS

    Job Title: Controls Service Specialist Duration: Full Time Education/Experience Required: Associate's Degree in approved mechanical or electrical program Job Description & Responsibilities: Service and Support Perform regular inspections, maintenance, and software updates of control systems Identify and address system malfunctions or inefficiencies promptly Implement system upgrades and enhancements to improve efficiency and performance Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends Respond to incidents, outages, and service disruptions promptly Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage Act as a point of contact for escalated issues and complex customer inquiries Collaborate with technical teams to resolve critical incidents quickly and efficiently Develop incident response protocols and ensure they are followed Instrumentation & Electrical Design Create instrument lists by examining P&ID drawings Compile submittal and procurement documentation for controls and instrument hardware Provide technical support for panel fabrication technicians Inspect completed control enclosures System Design and Configuration Participate in customer design review meetings Assemble development system using project hardware and computers Configure user interface and HMI screens Configure DDC, PLC and/or DCS control algorithms Draft system documentation from templates Assist is customer demonstrations and acceptance testing Configure networks to interface with equipment. Onsite System Startup Works in a supervised role and/or with a team at a customer site Install project software and configuration onto site systems Participate in point-to-point loop checks Perform instrumentation and software calibration and tuning Participate in functional tests of all systems Troubleshoot installation discrepancies Program field modifications as required Assist with developing commissioning test plans and documentation updates/redlines Assist with developing training documentation/presentation on operations and maintenance of system Working Conditions Requires on-call rotation to address critical system issues outside regular working hours. During on-call rotation assignment, will need to be available 24/7. Out of on-call rotation required to work from Monday to Thursday regular working hours the week after an on-call rotation week. The remaining weeks of the month will work from Monday to Friday regular working hours. The role requires travel to different facilities for installation, maintenance, or troubleshooting. May include working in shifts, including nights, weekends, and holidays. Skills & Qualifications: Qualifications: Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment. Associate's Degree in approved mechanical or electrical program, or proper background as determined by interview Technical Experience (One or more of the following technologies) Controls Experience: Tridium: Niagara N4 Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers Johnson Controls: Facility Explorer or Metasys controllers Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS Other useful technologies include: Scripting languages (VBA, Python, etc.) Knowledge of Kepware OPC server, ThinManager, VMware is preferred. HVAC Experience Preferred: Basic understanding of HVAC systems in large building automation systems. Understanding of sequence of operations and P&IDs for HVAC and plant utilities. Experience with functional testing, including the ability to create, maintain, and execute test plans. Experience with specifying instrumentation and control valves for HVAC systems For more information or to view other opportunities, visit us at ******************* Paladin Consulting is an EEOC employer.
    $28k-38k yearly est. 19d ago
  • Fingerprinting & Mail Services Specialist

    Postscan Mail

    Monterey, CA

    Certifix Live Scan and PostScan Mail are leading providers of digital fingerprinting and virtual mailbox services across the U.S. At our Monterey office, we're offering a unique hybrid role that supports both our biometric fingerprinting operations and our secure mail processing services. We are looking for a dependable and detail-oriented Fingerprinting & Mail Services Specialist to join our team. This individual will play a critical role in supporting customers who need background checks and mail handling services in a professional, secure environment. Office address: 140 West Franklin St., Monterey, CA 93940 Employment is contingent on obtaining CA DOJ Finger Rolling Certification Fingerprinting Duties (Live Scan & Ink Card): Perform electronic fingerprint scans using our Live Scan system. Collect and verify identification documents from applicants. Provide ink fingerprinting services (FD-258 cards) as needed. Ensure fingerprinting submissions are accurate and complete. Maintain confidentiality and comply with DOJ/FBI privacy and security guidelines. Mail Services & Processing: Receive and sort incoming mail and packages. Scan mail items into our virtual mailbox platform. Process customer requests: open & scan, forward, shred, recycle, etc. Assist with outbound shipping via USPS, FedEx, or UPS. Monitor inventory of envelopes, labels, and shipping supplies. Customer Service: Greet and assist walk-in customers. Answer questions about fingerprinting and mailbox services. Schedule appointments and handle payment transactions. Maintain a professional and welcoming office environment. Qualifications High school diploma or equivalent. Excellent communication and organizational skills. Basic computer proficiency and comfort using online tools. Strong attention to detail, especially with handling sensitive data. Ability to work independently and manage multiple responsibilities. Prior experience in customer service, shipping/mailroom, or biometric collection is a plus. What We Offer Competitive hourly pay. On-the-job training and DOJ certification support. Opportunities for growth within the company. A professional yet friendly work environment. Flexible scheduling for part-time candidates. Bilingual (English/Spanish) is a plus, but not required. Must be eligible to pass a background check and DOJ certification process. Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $17.00 - $19.00 per hour Shift: Monday-Friday; 9:00am-5:30pm Work Location: In person REQUIRED
    $17-19 hourly 3d ago
  • Client Service Specialist-Commercial Landscape

    Bellavista Landscape Services Inc. 3.9company rating

    San Jose, CA

    The Client Service Specialist is responsible for supporting client relationships and facilitating internal team collaboration efforts. Structure Full-time, non-exempt position Reporting Location: 920 Lincoln Ave, San Jose, CA 95125 Reporting Schedule: 6:30am - 3:00pm Salary Range: $33.65/hr to $43.50/hr Functional Roles and Responsibilities End-to-End Client Meeting Management Meeting scheduling and confirmation, calendar coordination with internal and external entities Meeting agenda & packet preparation - agenda, supporting documents Take comprehensive notes and photos during meeting Post-meeting follow-up - packet update and distribution Delegate and communicate follow-up action items internally and with external vendors Close the loop on all pending items Client Deliverable Development Landscape maintenance proposals Presentation decks Simple QuickBooks proposals Property service/operations maps Newsletters Work Order & Job Management Manage work order email address, tracking sheet and all work order communication with clients and internal team Ensure all work orders are complete, communicate with customer Plant and material ordering for small enhancements and installations Accounts receivable management Marketing & Client Relations Industry membership management Coordination and registration of industry events Support of development and execution of educational programming Development and execution of client relations events Social media support Giveaway inventory management in San Jose office Office Administration Ordering, management and organization of supplies for San Jose office Lead facilities management for San Jose office - vendor management, etc. Success Behaviors Has a positive attitude Takes initiative to improve performance Provides creative solutions Has proactive approach to their job, stays organized Team player Physical Requirements The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to: Regularly sit, type, and use the computer and mouse for prolonged periods Occasionally lift and/or move up to fifty (50) pounds Regularly operate a vehicle to travel to and from work locations Maintain a valid driver's license Metrics for Success Proper scheduling and completion of the scope of work while satisfying the customer expectations Client Retention Enhancement sales generation Provides exemplary customer service through superior communication Fosters teamwork with all operations and administrative staff members
    $33.7-43.5 hourly 3d ago
  • Member Services Specialist

    Claire Myers Consulting

    Santa Barbara, CA

    Compensation: $50,000-$65,000 base + full benefits About the Organization: Our client is a mission-driven healthcare organization committed to improving access and quality of care for underserved populations across the Central Coast. With a strong culture of service, collaboration, and innovation, they deliver compassionate support and reliable health plan services for their members and provider partners. The Opportunity: The Member Services Specialist will serve as the first point of contact for health plan members, providing proactive, high-quality support via phone and other communication channels. This role is essential in helping members understand their benefits, navigate the healthcare system, and access necessary services. It's a great fit for someone who enjoys making a daily impact, thrives in a fast-paced environment, and brings empathy and efficiency to every interaction. Key Responsibilities: Deliver robust customer service in a high-volume call center, addressing questions related to Medicare, Medi-Cal, supplemental benefits, referrals, claims, providers, and more Educate members on plan benefits, co-pays, provider networks, and health resources Assist with scheduling, interpreter coordination, and navigation of health-related documents Conduct outbound outreach such as new member orientation and coverage restoration support Serve as a liaison between members and departments like Care Coordination, Pharmacy, and Quality Management Triage continuity of care requests and coordinate with external agencies and community partners Handle grievance and appeal intake, and document all contact and follow-up activity Support compliance and quality initiatives as needed What We're Looking For: 1-3 years of experience in healthcare customer service, preferably in a Medicare Advantage or Medi-Cal/D-SNP environment Knowledge of healthcare systems and benefits navigation; prior use of systems such as QNXT, CalSAWS, MedHok a plus Bilingual in Spanish preferred. Clear communicator who can explain complex benefits and procedures in a compassionate and accessible way Strong organizational and time management skills; able to juggle multiple tasks with attention to detail Flexible and comfortable working rotating shifts between 8am-8pm, 7 days/week (standard 40-hour workweek) Comfortable collaborating across departments and taking initiative to ensure a positive member experience. Traits That Thrive in This Role: Mission-driven and people-first Calm under pressure and solutions-oriented Detail-focused with strong follow-through Strong interpersonal instincts and a desire to help others Adaptable to changing needs, systems, and schedules Additional Requirements: Must be able to travel to the office as needed (hybrid schedule) Must possess a valid driver's license and maintain a clean driving record Must be able to sit at a computer for extended periods and work in a standard office environment
    $50k-65k yearly 13d ago
  • Sales & Client Experience Associate

    Jack Weir and Sons Inc.

    Beverly Hills, CA

    Job Description Sales & Client Experience Associate Full-Time | In-Person (Beverly Hills) | Sunday–Thursday About the Role: We’re hiring a Sales & Client Experience Associate to join our growing team at Jack Weir & Sons, a family-owned luxury fine jewelry company. This role is perfect for someone who is adaptable, organized, and thrives in a client-facing environment. You’ll work closely with the Head of Sales and support all aspects of the sales cycle—from lead response and client outreach to virtual appointments and post-sale logistics. This is an opportunity to grow into a high-level sales professional, learning from one of the top performers in the business while delivering a world-class experience to our customers. Responsibilities Sales & Client Communication Respond to all inbound inquiries across email, chat, social, and phone within 30 minutes during business hours Conduct virtual and in-person appointments with prospective clients Manage ongoing outreach to existing clients via email and phone calls Assist in weekly live sales events, handling client follow-up and questions Customer Service & Fulfillment Coordinate with the admin and fulfillment team for resizing, repairs, shipments, and custom orders Serve as a liaison for post-sale care and logistics inquiries Track and update deal progress, client preferences, and communication logs in HubSpot CRM Cross-Functional Collaboration Work closely with the marketing team to respond to warm leads and assist in closing opportunities Partner with the sales lead to refine client outreach strategies and track deal performance Participate in local and national pop-ups/retail shows as needed (occasional travel required) What We’re Looking For Warm, articulate, and professional communicator Highly adaptable, organized, and detail-oriented Strong follow-through and a natural ability to prioritize Client-first mindset with emotional intelligence No CRM experience required—but you must be eager to learn quickly and take initiative Work Schedule Sunday through Thursday, in-person at our Beverly Hills showroom Occasional weekend travel required for retail events Key Objectives Deliver an exceptional client experience across every touchpoint Help drive deal flow by nurturing leads, following up consistently, and managing logistics KPIs Lead Response Time: Under 30 minutes during business hours Follow-Up Completion: 100% of open deals followed up weekly Client Engagement Rate: 25%+ of past clients re-engaged quarterly Appointment Close Rate: 40%+ conversion from appointments to active deals Sales Contribution: Assist in hitting monthly/quarterly sales targets Resolution Time for Service Requests: Team Values Growth-Oriented Accountability Team Collaboration Fun Integrity Analytical Thinking
    $41k-67k yearly est. 25d ago
  • Client Services Associate/Paraplanner

    Fig Talent Solutions

    Hemet, CA

    JOIN OUR TEAM TODAY! We are expanding our operations to better service our growing client base. We have a Client Services position available in our Hemet, CA office. This is a full-time position reporting directly to our Lead Advisor. YOUR ROLE: The Client Services Associate position supports the Advisor in preparing all Client files with critical and helping with financial planning information. They will work with Clients, independently and as a team member. HOW YOU WILL MAKE AN IMPACT: -Prepare financial summaries, analysis, and plans for Clients. -Prepare for upcoming client appointments. -Ensure files are prepared for Client Care Team and Advisor in advance of all Client meetings. -Work with the Client Care Team to coordinate all paperwork needs and information for Client meetings. -Follow-up on all action items in a timely and thorough manner. -Research information as necessary on a case-by-case basis. -Assist in maintaining files and incoming calls to ensure appropriate hand off. -Maintain and update regularly and as needed all policies and procedures applicable to Paraplanning and Client Care work. - Support the Advisor in serving clients. -Work with team on file prep, as necessary. -Provide exceptional client care while receiving and responding to client requests. -Open new client accounts, process account applications, and manage monetary transfers. -Receive and respond to client service requests each day, and in a timely manner. WHY YOU ARE THE RIGHT PERSON: · Concentration in accounting, business, economics, or financial planning encouraged. · Three years + of experience in the finance industry.
    $39k-63k yearly est. 4d ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Yucaipa, CA

    Take advantage of an opportunity to be trained as an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. Residual income, stock opportunities, & tax advantages available. Full-time traveler friendly! Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Entry level supplamental income or possible career change New career path in one of the largest most SECURE industries in the country! APPLY NOW: This sales opportunity can be fully remote to work from home. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy 1099 Independent Sales Contractor 100% commission paid position.
    $33k-42k yearly est. 59d ago
  • Transmission Construction Representative - Transmission Line & Substation

    Think Power Solutions LLC

    Muncie, IN

    Job DescriptionDescription: Transmission Construction Representative - Electric Utilities - Transmission Line & Substation We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations. Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system. Monitor the safe completion of work, ensuring alignment with design specifications and safety standards. Manage a wide scope of projects, including substation upgrades and the construction of new substations. Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns. Assist in resolving issues to maintain project timelines, quality, and safety standards. Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas. Interpret engineering drawings and provide guidance for their application in construction. Ensure compliance with Owner construction standards and safety terms. Perform all duties independently, while demonstrating leadership and a high level of expertise. Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes. The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee may be required to stand; reach with hands and arms, stoop and kneel The employee may be subject to rough terrain and inclement weather The employee may be required to sit or stand for long periods of time The employee may be required to lift, carry, push, pull or move up to 50 pounds The employee may be required to travel The employee is frequently exposed to outside weather conditions including wet and/or humid conditions This position may require working more than 40 hours per week Requirements: Requirements Associate’s degree in construction management or engineering is a plus 6+ years of relevant transmission line and substation work experience required Experience working in the utility industry is highly preferred Compliance management experience is a plus Proficient at using a computer, iPad and Microsoft Office products Good communication skills, both verbal and written Must have a valid driver’s license Must currently be eligible to work in the United States without sponsorship About Think Power Solutions Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992. Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products. Benefits · 401(k) with 3.5% company match · 100% employer paid employee-only medical plan · 100% company paid basic life insurance · 100% company-paid long-term disability · Optional vision and dental insurance · Optional short-term disability · 6 company-paid holidays · 10 days PTO · 5 days paid family leave · 6-weeks maternity leave paid at 100% · 1-week paternity leave paid at 100% · Infertility benefits up to $10,000 · Adoption assistance up to $5,000 Note to Recruiters, Placement Agencies, and Similar Organizations Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly. EEO Statement Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
    $28k-46k yearly est. 13d ago
  • Patient Service Advisor - Redlands, CA

    Optum 4.4company rating

    Redlands, CA

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am-4:30pm PST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2 West Fern Ave, Redlands, 92373. We offer on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review Handle resolution/inquiries from members and/or providers Work with marketing to identify and implement growth opportunities Other duties as assigned This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18+ yrs of age or older 2+ years of customer service experience in office setting Experience with computers and Windows based programs including MS Word, Excel and Outlook Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am-4:30pm PST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Experience working within the health care Industry and with health care insurance or in a hospital, physician's office or medical clinic setting Bilingual fluency in English and Spanish Experience working in a call center The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16.9-33.2 hourly 1d ago

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