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Associate Customer Service Representative Full Time jobs

- 4653 Jobs
  • Warehouse Customer Service Recycling Center - Starting at $17

    Nicolet Staffing

    Wisconsin Rapids, WI

    Logistics and Customer Relations Associate Wage: $17.00-$18.00/hr Shift: Monday -Friday 8am-4pm (Starting April Saturday 9-1) Paid 30min Lunch, OT after 40hrs once training is reached Temporary/Permanent Key responsibilities:-Safely operate company trucks and comply with all traffic safety requirements.- Understand and follow all designated routes efficiently and accurately.-Assist with Loading/unloading materials at both company facilities and client locations including box truck-Take initiative in maintaining an organized and efficient loading/unloading process. -Verify and track inventory received from clients, ensuring accuracy and documentation.-Thoroughness with material to make sure all is accounted for and documented.-Operate a pallet jack and forklift safely and efficiently Qualifications:-Valid drivers license is required. (Do not need CDL)-Experience in driving Commercial trucks-Pallet Jack and Forklift experience- Attention to detail and ability to follow instructions accurately- Physical ability to manually lift and move thigs up to and over 50 pounds-Proactive and Team-oriented mindset, willingness to contribute all around-Commitment to workplace safety and compliance with company procedures. Nicolet Staffing is an equal opportunity employer. Must be able to successfully complete a drug and background screen.
    $17-18 hourly 11d ago
  • Customer Service Associate

    Chevron 4.8company rating

    San Francisco, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 2202 Station Address: 1100 Junipero Serra, San Francisco CA, 94132 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $21-22 hourly 1d ago
  • Aldi Customer Service and Stock Specialist

    Aldi 4.3company rating

    Mukwonago, WI

    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $17.00 per hour Wage Increases: Year 2 - $17.50 | Year 3 - $18.00 | Year 4 - $18.00 | Year 5 - $19.00 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. • Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly • Provide exceptional customer service, assisting customers with their shopping experience • Collaborate with team members and communicate clearly to the store management team • Provide feedback to management on all products, inventory losses, scanning errors, and general issues • Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy • Adheres to cash policies and procedures to minimize losses • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store • Must be able to perform duties with or without reasonable accommodation Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to provide prompt and courteous customer service • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler • Ability to perform general cleaning duties to company standards • Ability to interpret and apply company policies and procedures • Excellent verbal and written communication skills • Ability to work both independently and within a team environment • Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner • Meet any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • Prior work experience in a retail environment preferred • A combination of education and experience providing equivalent knowledge ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $17-18 hourly 1d ago
  • Customer Experience Associate

    Beach Riot LLC

    Newport Beach, CA

    · Handle all customer service emails, phone calls, text and chat · Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received · Follow up on any issues and make sure problems are fully resolved in a timely manor · Check web order maintenance daily to make sure all web orders are processed · Run an open order report to ensure all web orders have been placed on pick at the warehouse · Check shipping status daily and follow up with the warehouse on any delays · Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly · Come up with creative ways to enhance the customer experience · Implement a “client book” for VIP customers and offer those customers “white glove” service · Share relevant customer feedback with ecommerce team · Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue · Process Returns QC, re-tag, re-package inventory Qualifications: · Full time · Excellent communication (written and verbal) and problem-solving skills · A passion for retail and helping customers · Strong sales skills · Detail oriented · Outgoing with the ability to build rapport with the customer · Flexibility in scheduling during peak times *Hourly rate range $22-$24 / hour *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
    $22-24 hourly 5d ago
  • Customer Service Specialist

    Quik Pick Express "A Custom Goods Company

    Carson, CA

    Quik Pick Express, LLC, a division of Custom Goods, is a leading provider of third-party logistics solutions in California. The company operates eight strategically located warehouses across the Los Angeles/Long Beach and Oakland corridors, offering over 750,000 sq. ft. of space. With a focus on sustainability and efficient services, Quik Pick Express serves a global network of customers in the transportation, warehousing, and logistics industry. Role Description This is a full-time on-site role for a Customer Service Specialist located in Carson, CA. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette Strong communication and problem-solving skills Experience in a customer-facing role Ability to handle high-volume calls and emails Knowledge of logistics and transportation industry is a plus Previous experience in a similar role
    $33k-43k yearly est. 3d ago
  • Direct-to-Consumer (DTC) Sales & Customer Service Specialist

    Haydenshapes Surfboards

    Oceanside, CA

    Job Title: Direct-to-Consumer (DTC) Sales & Customer Service Specialist Reports to: Sales Manager Employment Type: Full-Time About Haydenshapes: Haydenshapes Surfboards is a global surfboard brand known for innovation, design, and quality. With a foundation in performance and a commitment to aesthetic excellence, we pride ourselves on pushing boundaries in surfboard design while delivering premium experiences to surfers worldwide. Our products are distributed in over 70 countries, with our direct-to-consumer (DTC) channel being a fast-growing and critical part of our business. Position Overview: We are looking for a passionate and driven DTC Sales & Customer Service Specialist to join our team. This role is responsible for supporting the online sales process, nurturing customer relationships, and delivering best-in-class service across all touchpoints. You'll serve as a key brand ambassador, helping surfers select the right boards, troubleshoot issues, and ensure a seamless end-to-end experience that reflects the quality of Haydenshapes. Key Responsibilities: Customer Support: Provide timely, knowledgeable, and friendly support across email, chat, phone, and social channels. Resolve inquiries about orders, product recommendations, delivery timelines, returns, and more. Sales Enablement: Assist customers in choosing the right surfboard model, size, and configuration for their needs. Proactively convert inquiries into sales by offering personalized support and surfboard expertise. Order Management & Fulfillment: Monitor and manage DTC orders from placement through fulfillment, including coordinating with production Product Knowledge: Stay up to date with the latest product lines, technologies, and collaborations. Be able to speak confidently about design, materials, and board performance. Customer Experience Optimization: Identify and report on trends in customer feedback to help inform website improvements, FAQs, product descriptions, and support documentation. CRM & Data Management: Accurately log and maintain customer interactions in CRM tools. Track common issues and provide data-driven insights to help improve service processes. Brand Voice: Represent the Haydenshapes brand authentically and consistently in all customer interactions. Other Responsibilities Offsite Events: Assist with demo days and additional field marketing initiatives as needed Qualifications: 2+ years experience in customer service, sales in a surf retail or DTC/e-commerce role. Passion for surfing and strong knowledge of surfboard types and performance attributes Excellent written, typing and verbal communication skills Highly organized and detail-oriented, with the ability to multitask in a fast-paced environment Proficiency in customer service software, CRM systems, and e-commerce platforms (Shopify experience a plus) Experience utilizing the Google Suite of programs (Gmail, Sheets, Google Drive, etc.) Problem-solving mindset and a customer-first attitude Flexibility to work across global time zones if needed Why Work With Us: Be part of a globally respected surf brand known for innovation and design Work in a collaborative, creative, and surf-passionate team environment Employee discounts and access to our extensive demo fleet of models Opportunities for professional growth in a growing e-commerce channel This is a full time, on-site position based out of our office / warehouse in Oceanside, CA. Hours are Monday-Friday, 9:30am-6pm.
    $32k-43k yearly est. 6d ago
  • Bilingual Customer Service Representative

    LHH 4.3company rating

    Corona, CA

    Bilingual Customer Service Representative (Spanish-English) Employment Type: Full-Time | On-Site Are you a people person who thrives in a fast-paced environment? We're looking for a Bilingual Customer Service Representative to join our on-site team and provide exceptional support to our Spanish- and English-speaking customers. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls, emails, and live chat inquiries from Spanish-speaking and English-speaking customers. Problem Solving: Assist customers with product information, order status, returns, and troubleshooting. Documentation: Accurately log all customer interactions and maintain up-to-date records in our CRM system. Team Collaboration: Work closely with other departments (sales, logistics, technical support) to resolve customer issues efficiently and ensure a seamless experience. Requirements: Language Skills: Fluent in both Spanish and English (written and spoken). Communication: Strong interpersonal, verbal, and written communication skills. Experience: Prior experience in a customer service or support role is preferred. Technical Skills: Comfortable using customer service platforms (e.g., Zendesk, Salesforce) and standard office software.
    $33k-40k yearly est. 26d ago
  • Customer Service Representative

    Bon Pergola 4.3company rating

    Lake Forest, CA

    BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent
    $32k-42k yearly est. 5d ago
  • Customer Service Representative

    Specialized Recruiting Group-Irvine, Ca

    Irvine, CA

    Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $22.00 to $23.00/hour. Responsibilities General customer service support for end users and the company sales team Processing inbound calls from internal and external customers Researching information requests Scheduling delivery and service appointments Data entry Requirements Previous customer service experience preferable (e.g. food service, retail, call center) Excellent English communication skills (spoken and written) College degree a benefit but not mandatory Self-motivated, able to maintain focus without close supervision Professional, positive and friendly personality Intermediate Word, Excel and Outlook ability At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
    $22-23 hourly 6d ago
  • Customer Service Representative

    Simco Electronics 4.1company rating

    Sterling, VA

    This role is responsible for developing and maintaining positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Primary point of contact for SIMCO customers for scheduling and processing equipment for calibration and/or repair service. Works on assignments that are complex in nature where judgment is required in resolving problems and making routine recommendations. Receives no instructions on routine work, may determine methods and procedures on new assignments. Purchases and expedites orders for repair parts, outside services, and supplies necessary for the operation of the organization. Responsibilities and Duties 1. Serve as an enthusiastic ambassador of SIMCO's Mission in Service. 2. Process customer complaints in the SIMCO online system. 3. Create, process, quote, and approve estimates for in house troubleshooting and outside service. 4. Answer phones and effectively distribute messages to proper personnel. 5. Manage the Delayed Delivery Report (DDR) in an effective and professional manner. 6. Communicate with customers regarding the status of their equipment in a clear and concise fashion. 7. Schedule pick-up request from customers. 8. Create and add customer contact information. 9. Process Work Authorization Forms and credit card payments. 10. Follow up with new customers for feedback on performance and/or recommendations to improve SIMCO services. 11. Make purchase and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements. Qualifications 1. Basic knowledge of computers and data entry. 2. Able to successfully multi-task and manage time efficiently. 3. Excellent verbal and written communication skills. 4. Ability to train others in CSR functions. 5. Ability to work with minimum supervision. 6. Friendly, courteous, and professional. 7. AA Degree or equivalent. 8. At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance. Occasional standing and bending are required as is repetitive computer work. Working Environment Work primarily in office, lab environment, and/or in shipping and receiving area. Travel may be required to other domestic and possibly international locations What we offer: 1. Full-time, non-exempt position 2. Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement 3. Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. About Us: SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics visit our home page: *********************
    $27k-34k yearly est. 45d ago
  • Customer Service Representative

    Priority Title Company 3.7company rating

    Riverside, CA

    Priority Title is a progressive real estate service company that provides title insurance, escrow services, and other real estate-related products. We offer superior underwriting strength and service as a full-service Title Company. Our employees are dedicated to exceeding customer expectations and delivering unparalleled customer satisfaction. We emphasize the quality of customer service and employee loyalty as key ingredients for our success. At Priority Title, the customer is always our first priority. Role Description This is a full-time on-site role for a Customer Service Representative located in Riverside, CA. The Customer Service Representative will handle daily tasks such as addressing customer inquiries, resolving issues, providing information about our services, and ensuring customer satisfaction. They will interact with customers through various communication channels and work closely with our team to maintain a high level of customer experience. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in providing excellent Customer Experience Strong communication and interpersonal skills Ability to work onsite in Riverside, CA Problem-solving skills and attention to detail Previous experience in the real estate or title industry is a plus High school diploma or equivalent education; additional qualifications are beneficial
    $32k-41k yearly est. 9d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Costa Mesa, CA

    Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction. Responsibilities Responding to customer inquiries through various communication channels, including phone and email. Assisting customers with their questions and concerns to provide satisfactory solutions. Maintaining and updating customer records accurately in the company's database. Collaborating with team members to ensure smooth operations and customer satisfaction. Adapting to different customer situations and providing appropriate solutions. Ensuring all interactions comply with company standards and policies. Providing feedback to help improve overall customer service processes. Qualifications High School diploma or equivalent required. Experience in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in basic computer applications, including Microsoft Office Suite. Ability to handle a high volume of customer interactions with patience and professionalism. Required Work Hours The position requires working full-time hours, Monday through Friday. Benefits The company offers competitive pay and a supportive work environment. Additional benefits may include healthcare options, paid time off, and opportunities for professional development. Additional Details Salary Range: $20 - $23 per hour ``` All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-23 hourly 17d ago
  • Customer Success Specialist

    Innersense Organic Beauty 3.9company rating

    Concord, CA

    Who We Are Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense." Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care. Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and wellbeing for people and the planet. Customer Success Specialist The Innersense Organic Beauty Customer Success Specialist is a key member of the Customer Success team who interfaces directly with existing wholesale customers to build brand loyalty and retention, customer appreciation and satisfaction, enhance brand visibility, and ultimately increase recurring revenue. This position requires strong relationship building skills, organization, creativity, experience, self-directed execution, and to be detail oriented. This person will approach challenges with curiosity and tenacity, has strong written and communication skills, develops strong product knowledge, enjoys interacting with customers and internal departments, and is capable of multitasking and managing dozens of open tasks simultaneously. Customer Engagement & Outreach Lead proactive outreach to drive engagement, promote new product adoption, and introduce upsell opportunities. Conduct daily outbound phone and email communications to nurture relationships and uncover sales potential within existing accounts.. Leverage NetSuite for customer outreach, order creation, task tracking, and account management. Promote marketing campaigns, quarterly merchandising kits, and professional programs to increase brand visibility and grow customer order value. Other duties as assigned. Account Management Ensure a high-quality customer experience throughout the customer journey, with a focus on retention and recurring revenue. Serve as a dedicated advocate for your accounts-supporting engagement, gathering feedback, and promoting Inner Circle renewals. Identify underutilized accounts and develop targeted strategies to re-engage and drive incremental sales. Manage and support professional platforms and programs (e.g., Inner Circle Rewards and affiliate program) to boost customer participation and revenue. Coordinate and fulfill gratis, samples, and custom requests that support sell-through and upsell strategies. Other duties as assigned. Collaboration & Cross-Functional Support Partner with the New Business Development team to build account synergies and growth opportunities. Collaborate with the Education team to assess and fulfill salon training and education needs. Work with the Marketing team to develop effective sales tools and promotional materials. Support Education and Sales events as needed. Other duties as assigned. Reporting & Continuous Improvement Analyze and report on customer success metrics, sales data, and account performance monthly. Identify opportunities for process improvements to enhance productivity, reduce costs, and optimize campaign execution. Collaborate with leadership to support top account strategies and growth planning. Stay aligned with the company's Mission, Vision, and Values, and seek personal professional development on a monthly basis. Other duties as assigned. Performance Expectations Meet or exceed recurring sales revenue and customer retention goals. Contribute to company-wide initiatives aimed at increasing customer lifetime value and maximizing account potential. Take ownership of revenue-generating customer success strategies. Other duties as assigned. Skills and Requirements: Strong verbal and written communication skills. Experience in client facing service functions with internal sales a plus. Learn and maintain working knowledge of Contivio and Netsuite Excellent interpersonal skills (written and verbal) and ability to build and maintain long- lasting professional relationships. Experience with Google G Suite (Gmail, Docs, Sheets, Slides) Microsoft Office (Word, Excel, Powerpoint), and Dropbox. This is a regular, full-time, hourly, in-office position located at our headquarters in Concord, California. You must be available to work during business hours: Monday - Friday, 8:30-5:00P PST and may occasionally require extended hours during weekdays and weekends. Target Salary Based on Experience The standard range for this position is $25-$30 per hour plus bonus Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits. ------------------------------------------------------- Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days) for all eligible employees. Applicants must be at least 18 years old to apply. Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law. We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.
    $25-30 hourly 9d ago
  • Fingerprinting & Mail Services Specialist

    Postscan Mail

    Monterey, CA

    Certifix Live Scan and PostScan Mail are leading providers of digital fingerprinting and virtual mailbox services across the U.S. At our Monterey office, we're offering a unique hybrid role that supports both our biometric fingerprinting operations and our secure mail processing services. We are looking for a dependable and detail-oriented Fingerprinting & Mail Services Specialist to join our team. This individual will play a critical role in supporting customers who need background checks and mail handling services in a professional, secure environment. Office address: 140 West Franklin St., Monterey, CA 93940 Employment is contingent on obtaining CA DOJ Finger Rolling Certification Fingerprinting Duties (Live Scan & Ink Card): Perform electronic fingerprint scans using our Live Scan system. Collect and verify identification documents from applicants. Provide ink fingerprinting services (FD-258 cards) as needed. Ensure fingerprinting submissions are accurate and complete. Maintain confidentiality and comply with DOJ/FBI privacy and security guidelines. Mail Services & Processing: Receive and sort incoming mail and packages. Scan mail items into our virtual mailbox platform. Process customer requests: open & scan, forward, shred, recycle, etc. Assist with outbound shipping via USPS, FedEx, or UPS. Monitor inventory of envelopes, labels, and shipping supplies. Customer Service: Greet and assist walk-in customers. Answer questions about fingerprinting and mailbox services. Schedule appointments and handle payment transactions. Maintain a professional and welcoming office environment. Qualifications High school diploma or equivalent. Excellent communication and organizational skills. Basic computer proficiency and comfort using online tools. Strong attention to detail, especially with handling sensitive data. Ability to work independently and manage multiple responsibilities. Prior experience in customer service, shipping/mailroom, or biometric collection is a plus. What We Offer Competitive hourly pay. On-the-job training and DOJ certification support. Opportunities for growth within the company. A professional yet friendly work environment. Flexible scheduling for part-time candidates. Bilingual (English/Spanish) is a plus, but not required. Must be eligible to pass a background check and DOJ certification process. Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $17.00 - $19.00 per hour Shift: Monday-Friday; 9:00am-5:30pm Work Location: In person REQUIRED
    $17-19 hourly 3d ago
  • Insurance Customer Service

    Procter Insurance Agency

    South Milwaukee, WI

    Procter Insurance Agency has been part of the community since 1941, starting as a small, part-time venture and growing into a trusted, family-run business. Now led by the third generation, we've expanded by teaming up with other respected local agencies and building strong relationships with reliable insurance partners. We offer a wide range of insurance options and take pride in helping our clients find the right coverage. Our team is at the heart of what we do, and we're proud of the reputation we've built through friendly service, honesty, and a commitment to doing right by our clients. Role Description This is a full-time on-site role for an Insurance Customer Service Representative located in South Milwaukee, WI. The representative will handle day-to-day tasks including assisting clients with insurance inquiries, processing insurance claims, managing customer accounts, and ensuring customer satisfaction. They will also be responsible for providing excellent customer service and phone etiquette. This is not an insurance sales position. Qualifications Property, Casualty license (within 30 days of hire) - If not already licensed, we pay for the week-long study class and exam fee. Customer Support, Customer Service, and Customer Satisfaction skills Phone Etiquette and Customer Experience skills Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in the insurance industry or related field are beneficial High school diploma or equivalent Benefits Offered Employee Health Benefits Bonuses paid out annually Commissions on all new business on top of salary Paid Time Off & Monthly Wellness Days To apply: Please email resume and contact information to ****************************.
    $27k-33k yearly est. 32d ago
  • On-Site Customer Service Agent

    Alorica 4.1company rating

    Glen Lyn, VA

    Customer Service Representative Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services QUALIFICATIONS Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $17 hourly 4d ago
  • Customer Service Representative

    Loanmax Title Loans 3.8company rating

    Appleton, WI

    Loan Max Title Loans - Customer Service Representative Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! We are currently hiring for the following location: 1316 A N. Richmond St, Appleton, WI 54911 Incentives: Full Time Positions: Monday - Friday 10am-6pm and rotating Saturdays 9am-2pm. Closed Sundays! Weekly Pay Health benefits Paid Holidays Vacations Paid time off Paid on-site training ** After 90 days, you may qualify for a $1 raise. Requirements: Must be 18 years or older Must be able to work full time A high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Our background: LoanMax Title Loans is one of America's most respected title loan companies. We currently own and operate nearly 1,000 offices in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. We believe our Customer Service Representatives are the heart of our business. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and seeking a career providing superior customer service. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift M-F, rotating Saturdays, closed on Sundays 40 hours per week
    $29k-37k yearly est. 2d ago
  • Customer Service Lead

    Fleet Farm 4.7company rating

    DeForest, WI

    Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties: Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe Be on the move, checking with Cashiers to see if they're experiencing any challenges and give them a helping hand to keep the lines movi Responsible for managing the customer service desk and cash office operation Conduct any cash office activities and outside cash handling improvement Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order Responsible for customer service supply ordering and inventor Ensure cash register lanes never get more than 3 customers Ensure timely retrieval of shopping cart Ensure that restrooms and customer service areas are properly maintai Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 2 years of retail management or supervisory experience preferred. Proven ability to lead, coach, and build relationships in a fast changing environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment. Be comfortable communicating and conducting training. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $33k-39k yearly est. 8d ago
  • Member Services Specialist

    Claire Myers Consulting

    Santa Barbara, CA

    Compensation: $50,000-$65,000 base + full benefits About the Organization: Our client is a mission-driven healthcare organization committed to improving access and quality of care for underserved populations across the Central Coast. With a strong culture of service, collaboration, and innovation, they deliver compassionate support and reliable health plan services for their members and provider partners. The Opportunity: The Member Services Specialist will serve as the first point of contact for health plan members, providing proactive, high-quality support via phone and other communication channels. This role is essential in helping members understand their benefits, navigate the healthcare system, and access necessary services. It's a great fit for someone who enjoys making a daily impact, thrives in a fast-paced environment, and brings empathy and efficiency to every interaction. Key Responsibilities: Deliver robust customer service in a high-volume call center, addressing questions related to Medicare, Medi-Cal, supplemental benefits, referrals, claims, providers, and more Educate members on plan benefits, co-pays, provider networks, and health resources Assist with scheduling, interpreter coordination, and navigation of health-related documents Conduct outbound outreach such as new member orientation and coverage restoration support Serve as a liaison between members and departments like Care Coordination, Pharmacy, and Quality Management Triage continuity of care requests and coordinate with external agencies and community partners Handle grievance and appeal intake, and document all contact and follow-up activity Support compliance and quality initiatives as needed What We're Looking For: 1-3 years of experience in healthcare customer service, preferably in a Medicare Advantage or Medi-Cal/D-SNP environment Knowledge of healthcare systems and benefits navigation; prior use of systems such as QNXT, CalSAWS, MedHok a plus Bilingual in Spanish preferred. Clear communicator who can explain complex benefits and procedures in a compassionate and accessible way Strong organizational and time management skills; able to juggle multiple tasks with attention to detail Flexible and comfortable working rotating shifts between 8am-8pm, 7 days/week (standard 40-hour workweek) Comfortable collaborating across departments and taking initiative to ensure a positive member experience. Traits That Thrive in This Role: Mission-driven and people-first Calm under pressure and solutions-oriented Detail-focused with strong follow-through Strong interpersonal instincts and a desire to help others Adaptable to changing needs, systems, and schedules Additional Requirements: Must be able to travel to the office as needed (hybrid schedule) Must possess a valid driver's license and maintain a clean driving record Must be able to sit at a computer for extended periods and work in a standard office environment
    $50k-65k yearly 12d ago
  • Client Services Associate/Paraplanner

    Fig Talent Solutions

    Hemet, CA

    JOIN OUR TEAM TODAY! We are expanding our operations to better service our growing client base. We have a Client Services position available in our Hemet, CA office. This is a full-time position reporting directly to our Lead Advisor. YOUR ROLE: The Client Services Associate position supports the Advisor in preparing all Client files with critical and helping with financial planning information. They will work with Clients, independently and as a team member. HOW YOU WILL MAKE AN IMPACT: -Prepare financial summaries, analysis, and plans for Clients. -Prepare for upcoming client appointments. -Ensure files are prepared for Client Care Team and Advisor in advance of all Client meetings. -Work with the Client Care Team to coordinate all paperwork needs and information for Client meetings. -Follow-up on all action items in a timely and thorough manner. -Research information as necessary on a case-by-case basis. -Assist in maintaining files and incoming calls to ensure appropriate hand off. -Maintain and update regularly and as needed all policies and procedures applicable to Paraplanning and Client Care work. - Support the Advisor in serving clients. -Work with team on file prep, as necessary. -Provide exceptional client care while receiving and responding to client requests. -Open new client accounts, process account applications, and manage monetary transfers. -Receive and respond to client service requests each day, and in a timely manner. WHY YOU ARE THE RIGHT PERSON: · Concentration in accounting, business, economics, or financial planning encouraged. · Three years + of experience in the finance industry.
    $39k-63k yearly est. 4d ago

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