Customer Support Specialist
Remote Job
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, TP is the place for you! We want to invest in your future!
How do you become a Licensed Insurance Agent? TP offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you'll get PAID TO STUDY!
What can you expect? TP will provide a Trainer, study materials, cover the cost and schedule your state exam!
After you pass your exam, TP will support you obtaining your license in the 50 states/territories we operate in!
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Your Responsibilities
As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concerns
Provide support to policy holders with any policy changes requested
Support policy holders needs by providing recommendations and adjusting as necessary
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
6 months Call Center experience, preferred
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Work from Home Requirements:
Internet Requirements:
Minimum subscribed download rate equal or exceeds 25.0 Mbps
Minimum subscribed upload rate equal or exceeds 5.0 Mbps
ISP must have no packet loss and ping under 50ms
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
Proof of internet speed required
Clean and quiet workspace
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Call Center Customer Service Representative
Remote Job
Job Title: Call Center Account Management Specialist
Company Overview: Join our dynamic team where we are dedicated to providing exceptional customer service and support. We are looking for a motivated and detail-oriented Call Center Account Specialist to join our team in a hybrid role, combining remote work with in-office responsibilities in El Segundo, CA.
Job Description: As a Call Center Account Specialist, you will be the primary point of contact for our valued customers. You will handle a variety of customer inquiries, provide product and service information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Your goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Key Responsibilities:
Manage large amounts of outbound calls in a timely manner.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Update Customer information in database
Research and troubleshoot
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Follow communication procedures, guidelines, and policies.
Requirements:
Proven customer support experience or experience as a Client Service Representative.
Account Management experience
High Volume Outbound Center experience
NICE in Contact experience preferred
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Associate's Degree and additional qualifications in Customer Service will be a plus.
Customer Service Representative - Hybrid
Remote Job
We're hiring full-time INBOUND phone service representatives! You'll be part of a team reporting to a Supervisor, Customer Experience in June 2025. Join us at 401 S. Wright Road, Janesville, WI 53546.
Shifts, Training & Work Environment:
Enjoy your weekends off!! The shift we are hiring for is 8:30 a.m. to 5:00 p.m. Central time Monday through Friday.
Our 8-week ONSITE onboarding and training academy empowers you to confidently connect with our customers through core skills like critical thinking, decision making and communication.
After completing our 8-week onsite training, team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days at home (2 days working at home are your choice and can change each week based on your preference). You can also enjoy working in the office up to 5 days!
You can earn additional flexibility to work from home up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts typically after 6 months.
Compensation:
This position is hourly. Start at $17.25/hour with three automatic raises in 12 months bringing your pay to $18.45/hour!
Rewards and Benefits:
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).
For additional information and details regarding Grainger's benefits, please click on the link below:
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The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across speciality teams or into other departments of our evolving business.
Our Culture:
We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.
You Will:
Build and strengthen customer relationships by responding to a high volume of inbound phone calls that leave customers with a positive impression.
Demonstrate professional oral and written communication skills including strong reading comprehension
Navigate customers' challenges by using all resources for account selection, product identification, order placement, and order management.
Use critical thinking skills to resolve customer concerns such as product search, pricing and invoicing discrepancies, apply credit, and facilitate returns.
Manage and mitigate risk by taking appropriate actions.
Collaborate daily in a positive, team-based environment that's committed to doing business with ethics and integrity.
You Have:
High School diploma or equivalent. 1+ years of customer service experience.
Inbound customer service center experience preferred
Strong desire and willingness to help customers by providing friendly, knowledgeable and effortless experiences.
Experience with high touch, hands-on, personalized service with customers in a fast-paced environment
Ability to commute to our facility Ability to sit up to 8 hours a day
A secure workspace dedicated to job activity (Required for work from home/hybrid)
Stable internet with ability to provide proof of internet speeds greater than 5 megabits per second upload, 15 megabits per second download and ping less than 80 milliseconds. (Required for work from home/hybrid)
Customer Service Representative
Remote Job
We are currently looking for a Customer Service Rep to join our team! This is a hybrid position- 3 days per week are required in the office with the flexibility to work remotely 2 days per week. 5 days in the office will be required during the training period.
Essential Duties & Responsibilities:
Order receipt from customer
Verify price/lead-time/MOQ
Notify customer & resolve PO errors (price, MOQ, Pack QTY, Lead-time, etc)
Entry of orders & order acknowledgement to customer
Approve/Deny order change requests
Customer notification of potentially late shipments and provide the customer with regular updates of late shipment status
Support price changes and credit related issues (Coordinated between customer, business development & finance to resolve discrepancies)
Portal maintenance for orders, shipments, etc.
Import forecasts & firm orders into system
Process sample orders (Enter sample/tooling POs & ship confirm as requested to support development activity)
EDI support (Identify issues & enlist support of I/T as required to resolve)
Product transition support (Coordinate between customer & operations to ensure smooth transition and minimal obsolescence for product identified as going obsolete or non-current. For new product, verify alignment between customer expectations & plant visibility.)
Document customer-specific work instructions
Identify and recommend continuous improvement activities
Requirements:
High School Diploma
5+ years of B2B customer service experience, manufacturing preferred
Prior experience within an ERP system
Attention to detail and ability to manage multiple projects in a timely manner
Proactive communication
Customer Experience Specialist
Remote Job
ACHC is currently recruiting a personable and energetic
Account Advisor
to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
Responsibilities include:
Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
Reads and understands all program standards and accreditation policies and procedures.
Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
Revises policies and control documents, as assigned.
Job Requirements:
Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
Strong oral and written communication skills a must, as are attention to detail and organizational skills.
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
Customer Care Specialist
Remote Job
Timeline is a high-growth health and longevity brand founded in Switzerland on the belief that uncompromising research can unlock a new class of health, backed by cutting-edge science with the mission of promoting longevity and health span. We know that aging can't be stopped. However, through its 15 years+ of groundbreaking research, Timeline is developing products designed to help reduce the impact of time on our health, from nutrition to skin and beyond. The company is backed by strategic investors, including Nestlé Health Science and L'Oréal. For more information: ****************
To support our U.S. growth, we're seeking a Customer Care Specialist to join our team. Reporting to the Customer Service Manager, this role is focused on delivering exceptional support and ensuring a seamless, high-quality experience for our customers. You'll work as part of a customer service team, addressing inquiries, resolving issues, and ensuring customer satisfaction. Your knack for communication and outstanding organizational ability will be the driving forces behind creating meaningful and positive customer interactions.
This is a hybrid position, ideally based in or within commuting distance of Palm Beach County, Florida, as there will be some in-office requirements at a small regional office located in North Palm Beach. The working schedule will include weekend coverage.
Some of the main areas you'll work on:
Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat, ensuring a positive and helpful interaction.
Issue Resolution: Address and resolve customer complaints and issues effectively and efficiently, ensuring a positive outcome for the customer.
Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers.
Order Processing: Assist with order placement, tracking, and updates, ensuring timely and accurate delivery.
Feedback Collection: Gather customer feedback and provide insights to the management team for continuous improvement.
Documentation: Maintain accurate records of customer interactions, transactions, comments, and complaints.
Team Collaboration: Work closely with other team members to ensure a seamless and positive customer experience.
Support for Events and Promotions: Provide logistical support for events and other promotional activities, including preparing materials and managing schedules.
Who we are looking for.
Experience: 2+ years of related experience in a customer service role in the supplement, wellness and consumer goods space is highly preferred, including.
Experience of working with CRM systems and tools (Gorgias preferred) and Shopify,
Excellent verbal and written communication skills.
Able to demonstrate empathy, patience and a warm approach to each and every customer
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Creative and innovative thinker, organized, detail-oriented, team player, and solution-oriented.
Ability to prioritize and manage multiple projects.
Agile and collaborative working style, with the ability to work against tight timelines.
Enjoy working in an environment where responsibilities and projects may change rapidly; you are a problem solver and someone who enjoys working autonomously.
Personal interest in wellness and staying updated on emerging trends in the health and wellness industry.
What you can expect:
Fully remote working, including home office setup.
Annual performance-related bonus.
Employee ownership.
401k (including a match).
Health benefits offering a variety of coverages for medical, dental, and vision.
Annual product allowance.
Dedicated budget for team events
Professional development budget.
The hourly rate range for this position is expected to be between $24ph - $28ph. This range represents the low and high end of the anticipated base salary range. The base salary will depend on numerous factors such as experience and qualifications for the role, experience level, skillset, and balancing internal equity.
Customer Experience Agent (CEA) I
Remote Job
About Us:
RunBuggy is the most technically advanced automotive logistics platform on the market. Period.
Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.
RunBuggy's end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.
Since launching in 2019, RunBuggy has grown to over 135 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.
We're not just building a better logistics platform - we're redefining the future of automotive transportation.
About the Role:
We are currently seeking a Customer Service Agent (CEA) I to support RunBuggy's customers. This position is responsible for providing top-notch service to our customers over the phone, on video calls, and using written communication (email and text). In this role, they will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service.
This position is in office 5 days per week. The office is located on Mill Avenue in the heart of Tempe, AZ. Employees in this role are also required to work Tuesdays through Saturdays or Sundays through Thursdays. Please do not apply if you cannot meet these requirements.
If this sounds just like you, then please read on! if you feel this is not in your wheelhouse, that is okay too! We are actively hiring outstanding professionals, so we encourage you to apply to one of our many other opportunities.
What You Will Be Doing:
Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule as it relates to orders placed on our smartphone app.
Maintain updated knowledge of all company products and services to provide adequate education to customers.
Field incoming phone calls and respond to phone messages from customers.
Promptly respond to customer questions submitted via email or our website.
Answer customer questions and provide information to resolve any issues.
Help resolve shipping issues with a high level of professionalism.
Assisting users with uploading pictures or completing orders in our system.
Obtain necessary information from customers to adequately follow up.
Document important customer information for future reference.
Collect and record customer feedback and information and share with appropriate departments and team members.
Generate interest in new products or services and connect customers with salespeople when required.
Foster and maintain relationships with customers to improve our retention rate.
Attend all required customer service-related meetings.
Additional duties as assigned.
Requirements
What You Bring to the Team by Way of Skills and Experience:
Proficiency with using Microsoft Outlook, Word, and Excel, and experience searching and using the internet required.
High School Diploma or equivalent required.
Ability to work Tuesdays through Saturdays or Sundays through Thursdays.
Call Center experience a plus.
Automotive, logistics, or transportation experience a plus.
Understanding of performance-based metrics.
Aptitude for acquiring skills in technical troubleshooting along with an eagerness to learn and take on new challenges.
Ability to handle a variety of duties in a fast-paced environment.
A positive, service-oriented attitude.
Ability to recognize problems, strategize, and problem-solve.
Ability to prioritize tasks and manage time.
Ability to work under tight deadlines.
What is in it for You and Why you Should Apply:
Market competitive pay based on education and experience.
Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401k retirement savings plan.
Employee wellness program.
Employee rewards, discounts, and recognition programs.
Generous company-paid holidays (12 per year), vacation, and sick time.
Paid paternity/maternity leave.
Monthly connectivity/home office stipend if hybrid or remote position.
A supportive and positive space for you to grow and expand your career.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RunBuggy is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
Salary Description
$19.50 - $21.50/hr DOE
Customer Care Associate (French)
Remote Job
Customer Care Associate - French Fluency
This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
The Customer Care Associate ensures seamless support for a portfolio of customers by addressing inquiries, resolving requests, and fostering satisfaction with the Odoo product. This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment.
Responsibilities
Client Relationship Management:
Manage a portfolio of approximately 1,400-1,600 accounts, ensuring efficient and consistent support for all customers.
Act as the primary point of contact for customer inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement.
Customer Support:
Handle a volume of administrative customer requests with speed and accuracy.
Provide clear customer guidance to help maximize their experience of the Odoo product.
Maintain excellent communication and customer satisfaction throughout all interactions.
Operational Excellence:
Consistently meet performance metrics related to work ethic and task resolution.
Utilize tools and processes to manage tasks efficiently in a fast-paced environment.
Collaborate with internal teams to escalate and resolve more complex cases as necessary.
Develop in-depth expertise in Odoo software to provide knowledgeable and effective support.
Knowledge Sharing:
Distribute educational materials and resources to assist customers with self-service options.
Actively document and share insights to improve internal workflows and enhance customer experience.
Qualifications and Requirements
Bachelor's degree
French fluency (professional or native/bilingual)
Exceptional organizational skills and dependability, with the ability to manage workloads efficiently while maintaining punctuality and consistency.
Strong verbal and written communication skills, with an adaptable, solution-oriented mindset suited to fast-paced, reactive environments.
Basic proficiency with G-Suite applications and customer support tools, and comfort working within standardized processes in high-pressure settings.
Nice to Have
Experience in customer support, account management, or related fields.
Interest in software products and willingness to learn ERP or SaaS solutions.
Ability to improve efficiency in resolving repetitive tasks.
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $67,000-$80,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Open Enrollment Customer Service Specialist
Remote Job
Day to Day Description:
The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service-related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.
Main responsibilities: Data Entry (80%) and Outbound Calls (20%) - Complex role that requires critical thinking and problem solving abilities
Reason for calls: member missed information on benefits application
Ideal Experience
2+ years' experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred
Proficient in data entry, spelling & grammar, typing, and basic mathematics
Demonstrated experience in Customer Service
Ability to diagnose, analyze and solve quantitative and qualitative problems
Strong business acumen and ability to communicate clearly and professionally
Experience with PC window-based computers
Ability to work in a fast paced environment with strong attention to detail
Ability to learn and adapt to new business requirements, flexible to change
New graduates welcome!
**Onsite for first seven weeks of work, remote after**
MUST LIVE WITHIN 1 HOUR OF THE WORKPLACE
**Start date August 4th** **6 Month Contract - With Possibility to Convert Permanently**
Customer Service Representative
Remote Job
Job Opportunity: Customer Support Representative/Account Rep
Contract Duration: 6-12 Months contract with high possibility of extension
Pay Rate: $19.16/hour (W2) | W/O Benefits
Work Schedule Overview:
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional:
Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Family Enrollment Specialist - Call Center CSR
Remote Job
Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for: The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company!
One of Oregon's top employers has engaged our firm in their search for an enthusiastic, thoughtful, highly motivated problem solver that is passionate about creating a positive customer experience. The right person will be a crucial part of the organization and a strong representation of the company's values and mission. They should be flexible and willing to provide support across all teams to ensure the best experience for families and partners. Being self-motivated with the ability to work in a high-volume work from home environment is key to success.
Job Title: Family Enrollment Support Specialist
Salary: $18.50/Hour
Location: Remote
Key responsibilities include:
Build strong relationships with business partners across the organization
Build sustainable relationships of trust through open and interactive communication
Go the extra mile to engage our families and personalize conversations verbally and in writing
Handle family concerns, provide appropriate solutions and alternatives and follow up to ensure resolution. Use critical thinking and de-escalation techniques to navigate through challenging and emotional parent interactions
Follow professional communication procedures, guidelines, and policies
Provide service through chat, email, social media, and telephone to parents of children using our programs and services
Attempt to resolve concerns during the first interaction
Thoroughly log and document all calls, emails, and chats in our internal ticketing system
Follow concerns through to resolution; partner with field and corporate teams as needed to resolve concerns
Ask questions to interpret, analyze and anticipate the caller's situation, concern, and determine next steps to resolve their issue
Share feedback with leadership on what you hear from families, and ask questions of your leaders to better understand service and experience expectations
Share innovative thoughts, ideas, and solutions to improve current procedures and improve our family experience.
Work as part of a team by collaborating with colleagues and allowing for an open dialogue to best resolve a parent's question or concern.
Meet or exceed team and department metrics, productivity, quality, and experience goals, and ability to maintain these consistently
Meet attendance requirements for this role. This team is a business-critical team that must meet the demands of busy phone, email, and chat volumes
Key desired skills and experience:
Great customer service skills and the desire to help others
Must be self-motivated and a self-starter
Previous remote call center work experience a plus
Dedicated workspace at home that is away from distractions and interruptions. Must be able to sit/stand at desk for entire shift (except for breaks/lunches) and remain focused on tasks throughout the shift
Must have an internet connection that is fast and reliable
The ability to use logic and reasoning to reach conclusions and approaches to problems
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
The ability to work under stressful and sometimes emotional situations
The ability to actively listen and communicate effectively through clear speech and hearing
Outstanding written and verbal communication skills via email and chat
Ability to establish and maintain cooperative working relationships with co-workers and the public.
Ability to work in a fast paced, deadline-oriented environment and multi-task to meet time constraints.
Capable of adjusting priorities quickly
Occasional flexibility with schedules, occasional overtime
Basic data entry and billing experience are helpful
2-3 years of customer service support provided via phone and email
High School graduate or equivalent, 2 years degree a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Remote Job
Akkodis is partnering with a health plan in Central Valley, CA who is looking for Customer Service Representatives for a 4-month temporary contract. 100% remote within CA. Under direct supervision, responsible for responding to and resolving a variety of inquiries, requests and issues from external and internal customers in a call center environment.
The Terms:
Temporary 4-month contract
Location: 100% Onsite, French Camp, CA
Schedule: Monday - Friday 8:30am - 5:00pm PST
$23/hr W2
For this position, applicants must be authorized to work for any employer in the United States. Our client is unable to sponsor or assume sponsorship of an employment Visa at this time.
The Qualifications:
High school diploma or general education degree
1+ year experience in customer service
Previous healthcare, managed care or Medi-Cal experience (
nice to have)
1+ year handling heavy call volume (50-100 calls per day) (
preferred)
Essential Functions:
Provides information on benefits, eligibility, claims, authorizations and other related items over the phone and in person.
Researches and resolves issues related to claims and authorizations; monitors progress.
Researches and resolves complex eligibility issues; monitors progress.
Creates required documentation, including but not limited to call logs and other tracking systems.
Knowledge, Skills, and Abilities:
Produces work that is accurate and complete.
Actively learns through experimentation when tackling new problems, using both successes and failures to learn.
Rebounds from setbacks and adversity when facing difficult situations.
Knows the most effective and efficient process to get things done, with a focus on continuous improvement.
Interpersonal skills - interacts effectively with individuals both inside and outside; relates openly and comfortably with diverse groups of people.
Strong oral and written communication skills, with ability to express self clearly and professionally, and document according to standards.
Strong listening skills, with the ability to accurately receive and understand messages.
Basic conflict resolution skills, with the ability to use tact and diplomacy to diffuse emotional situations.
Ability to work independently and as part of a team.
Demonstrates a commitment to the strategy, vision, mission and values.
Ability to read, understand and apply complex written guidelines, instructions and other materials.
Ability to compare and discern the difference between multiple sets of data or information.
Time management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines.
Basic problem solving and analytical skills, including the ability to perform routine analysis and solve problems using identified data and information.
Basic arithmetic skills.
Basic knowledge of contact center systems.
Basic skills in Windows, Word, Excel and Outlook.
Ability to navigate multiple systems and resources simultaneously.
Ability to handle confidential information with appropriate discretion.
Ability to speak and be understood in English.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
The Company will consider qualified applicants with arrest and conviction records.
Financial Planning and Services Associate
Remote Job
Are you ready for a new opportunity or a career in financial services where you experience growth and transfer your experience to a fulfilling career and business?
You will be provided the tools and mentorship to excel as financial services professional. You will be part of a high achievement and supportive team. We are looking for credible and passionate individuals across the country who enjoy helping others achieve their financial goals.
The ideal candidate is self-motivated, dedicated to success, enjoys a team environment and helping others and appreciates a full, but flexible schedule. We are based in Los Angeles, CA. You will work 100% remotely.
You will gain financial advisory skills through a specific, proven on-boarding process and will quickly apply your skills to build business, generate clients, meet with clients, and deliver wholistic consultative financial advice.
This is an opportunity to learn this business, expand your industry experience and earn income with sustainable growth potential.
We work as fiduciaries in an open architecture structure of financial services and products including national highly rated providers. We are backed by a Fortune Global 500 company with $500 billion assets under management.
Financial Planning & Activities
· New client generation utilizing traditional and digital channels
· Meet with new clients to determine goals
· Utilize financial illustration software and formulate wholistic solutions.
· Deliver a personalized financial plan
· Communicate with clients
· Develop leadership skills
· Business expansion in all states
· Deepen knowledge and skills
Candidate characteristics
· Passion for financial security
· Care about people
· Creative excellence
· Team building
· Commitment to learning, professional and personal growth
· Strong communication skills
· College degree plus 2+ years' work experience
· Twin career possibility
· Self-driven and entrepreneurial
· Team player, leadership and coachable
· Candidates with prior experience that have demonstrated success in the role: entrepreneurs, business owners, return from career-break, athletes, real estate, military, life insurance, series 65, recruiters, accounting, CPA, sales, legal, return to financial career, nurses, customer service, remote work, teachers, professionals, ambitious care givers, career growth minded, public speakers, non-profit, financial services, travel agents, hospitality.
· Licenses/ Required: Life, Health Insurance License (already licensed preferred) or obtain within 21 days.
· Legally able to work in the United States, citizen, work permit with SSN
· Must pass background check and obtain required licenses and CE certificates
· This role is offered 100% remote nationwide. Actively seeking candidates in: Los Angeles, California, Hawaii, Arizona, Texas, Tennessee, Alabama, New Jersey, Georgia, Florida, North Carolina, Washington, Philadelphia PA, Michigan, Illinois
· Compensation: Commission pay, bonus pay and residual income. The right business minded individuals earn income of $65,000- $134,000
We support a diverse workforce, Equal Opportunity for all and do not discriminate against individuals based on race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
Remote Customer Service Representative - Retail Energy
Remote Job
Join a growing team and make a real impact by supporting business customers with customized solutions-all while enjoying the flexibility of a hybrid work schedule. This is a great opportunity to advance your career in a professional, customer-focused environment while representing a respected name in the energy industry.
Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector. In this role, you will serve as the primary point of contact for business customers, handling inbound and outbound interactions across phone, email, fax, internet, and mail. This is a dynamic, customer-facing role with real responsibility and the opportunity to drive customer satisfaction at scale.
Responsibilities
Serve as the main contact for business customers with inquiries, complaints, and requests.
Promote the company's products and services to new and existing customers.
Manage account activities including order entry, billing inquiries, payment arrangements, and product support.
Resolve customer issues professionally and diplomatically, de-escalating challenging interactions.
Analyze account data to identify solutions and ensure billing accuracy.
Conduct outbound calls as needed to support account follow-ups or outreach.
Apply procedural and technical knowledge to improve the customer experience.
Identify opportunities for system or process enhancements to increase efficiency.
Use internal software, phone systems, and Microsoft Office tools to perform tasks efficiently.
Provide support in English and Spanish, if bilingual.
Qualifications
High school diploma or GED required.
Bilingual Spanish/English required for designated roles.
Prior experience in customer service or account support preferred.
Strong problem-solving and conflict resolution abilities.
Effective verbal and written communication skills.
Comfortable navigating multiple software systems and typing while speaking.
Basic math and analytical skills for handling billing and account questions.
Ability to stay calm, patient, and professional under pressure.
Want to be notified of similar positions? Visit ******************************* to sign up and have notifications delivered straight to your inbox!
Pharmacy Call Center Operations Representative ** Hybrid Role **
Remote Job
Our client, a Global Fortune 50 organization and one of the world's largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished Pharmacy Call Center Operations Representative.
*** Candidate must be authorized to work in USA without requiring sponsorship ***
**************************************************************
Location: Louisville, KY 40219
Duration: 6 months contract w/ possibility of extension or conversion to FTE role
Notes:
Candidate will be required to obtain a Board of Pharmacy Tech License within 30 days from start date.
Pay Rate: $17.00/hr on W2.
Hybrid role: training is onsite and once deemed proficient, candidate will be released to work from home.
Work Schedule: once out of training the work hours will be 10:00am - 06:30pm.
Description:
Enter accurate information.
Handle data entry for multiple programs.
On occasion there will be handling inbound and/or outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Follow Cover My Meds policies and procedures.
Ability to work a flexible work schedule.
Qualifications:
Call center experience as they will be cross trained to assist with phones.
Previous healthcare experience desired.
Excellent interpersonal communication skills.
Strong problem-solving skills.
Proficient with Microsoft Office.
Able to type 35 wpm or greater.
Questionnaire requested by manager (applicants must answer below with resume):
Do you have 1 or more years of call center experience?
Do you have pharmacy experience?
Do you have reliable transportation?
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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Satwinder “Sat” Singh
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Experienced Client Service Associate - Wealth Management (H)
Remote Job
We are an independent, fee-only financial planning and investment management firm that has been deeply rooted in the Northern Virginia area for over 20 years. With nearly $700 million in assets under management, we serve a select group of high-net-worth individuals, businesses, and institutions. We are committed to making a meaningful difference in our clients' lives through compassion and striving to go above and beyond their expectations. We know an environment like ours is built from within, so we foster a supportive and team-oriented culture and emphasize strong collaboration and communication. Our team genuinely likes and cares for one another, and we are always willing to support each other to create an exceptional experience for our clients and one another. We offer a well-defined career path with clear opportunities for advancement, ensuring that every employee has the resources and support to succeed.
As an Experienced Client Service Associate with our firm, you will work within the operations team the majority of the time while also supporting administrative tasks that are essential to keeping the office running smoothly. In addition to having some working knowledge of industry software, systems, and processes, you are exceptionally organized, have amazing attention to detail, and are committed to delivering a smooth and confidence-inspiring experience for our clients with every interaction. Whether it's answering the phones, completing paperwork, handling service requests, or ordering office supplies, you tackle it with a service heart and an accuracy and efficiency that can't be beaten. You are a solutions-oriented professional who embraces technology. You are proactive, have impeccable follow-through, and take immense pride in your work and your reliability. You love to learn and are always finding ways to improve and expand your impact.
Duties & Responsibilities:
Spend approximately 80% of your time working with the firm's operations team and 20% handling essential administrative tasks
Complete and submit forms for new account openings, address changes, beneficiary updates, and other custodial documentation for Charles Schwab and Fidelity Investments
Actively maintain and update client records within our CRM system (Tamarac)
Download, upload, and manage documentation within secure portals, ensuring accurate filing and record-keeping
Scan, copy, and distribute materials to clients, external professional contacts, and internal staff via email or mail
Assist with website updates and periodic social media campaigns to support the firm's marketing efforts
Answer and transfer phone calls, greet clients and guests, manage office supplies, distribute mail, and maintain a professional and welcoming office environment
Collaborate with our Managed Service Provider (MSP) to ensure seamless technology operations and troubleshoot any IT-related issues
Collaborate in a team environment to deliver a seamless and integrated client experience
Qualifications:
1-3 years of progressive experience within an RIA environment highly preferred; candidates with experience in similar financial services environments, such as accounting, banking, investment operations, insurance, or mortgage industry roles with a focus on processing are also encouraged to apply
Associates degree in related field or equivalent experience highly preferred
Familiarity with industry-specific software preferred
Experience working with Charles Schwab and Fidelity Investments as custodians preferred
Able to self-manage, prioritize and manage time effectively, while following established processes and procedures
A curious nature and a commitment to continuous professional learning and development
Excellent communication (written and verbal), relationship building, and organizational skills
Additional Details:
In-office position based in Reston, VA with ability to work from home one day a week after probationary period
Base compensation of $55,000-$65,000, depending on experience
Bonus potential based on firm and individual performance
401(k) with a company safe harbor contribution and discretionary profit sharing
Health insurance (medical, dental, and long-term disability)
PTO and paid holidays
Ongoing career development
Defined career track with opportunities for growth
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
Remote Job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Additional information:
Salary: 45
Frequency: Per hour
Employment type: Full-time
Know Your Client (KYC) - Associate
Remote Job
Job Title Know Your Client (KYC) Analyst
Corporate Tile Associate
Deutsche Bank needs professionals like you to help partner in our Know Your Client (KYC) team. If you are driven, proactive, intellectually curious professional who enjoys partnering with other likeminded professionals and is interested in contributing to a financial institution this is a position for you. Our team is looking for professionals who can perform a variety of activities to support the KYC function including risk assessments, conducting due diligence reviews on clients, performing periodic reviews, updating client records, and adhering to our Anti-Money Laundering (AML) regulatory requirements and the bank's internal policies.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Perform/conduct full KYC reviews on all new client adoptions and/or periodic reviews of clients in accordance with relevant laws, regulations and Firm policies as appropriate
Carry out KYC due diligence reviews in a timely manner to high quality standards, as per the Banks policies
Provide guidance to front office staff for timely collection of client information/documentation to ensure compliance with all relevant AML/KYC regulations, policies and risk management requirements
Investigate client data utilizing all available internal/external systems to develop a comprehensive analysis of who the client is and whether there are high risk factors
Review, investigate, and understand organizational structure, accumulation and domination methodologies to assist in determining ownership and control parties to identify all ultimate beneficiaries and potential Politically Exposed Persons (PEPs)
Coordinate and liaise with various departments (Anti-Financial Crimes, Negative/Adverse News Screening, Quality Control, etc.) to ensure quality files are produced
Skills You'll Need
Basic understanding of AML/KYC regulations and how these impact financial institutions, as well as knowledge of Investment Bank and Corporate Bank products
Ability to source information from various research tools, (Bloomberg, Lexis Nexis etc.) and in several cases utilizing financial reports and audited statements to interpret alerts, identify trends and source info
Ability to perform quality checks or 4 eye reviews on KYC onboarding process
Excellent interpersonal and communication skills, experience dealing with senior management or executive level staff, and the ability to appropriately escalate situations that can pose operational or reputational market risk
Strong organizational skills, attention to detail, analytical abilities including use of Microsoft office, adherence to strict deadlines in a fast paced and high-pressure environment
Skills That Will Help You Excel
Ability to work in a diverse work environment which requires collaboration, partnership and transparency
Leading a project or task, where resolution was accomplished
Problem resolution/ solving and effective communication
Team building and relationship building through partnership with team and stakeholders
Learn and understand in depth the pillars of Deutsche Banks's know your client framework to be able to peer review and pass quality assurance
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville is $48,000 to $68,800. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Remote Inbound Sales Representative- Phoenix Valley
Remote Job
Remote Inbound Sales Representative- Phoenix Valley (250382) Who We Are Consumer Cellular is proud of our Company culture based on a foundation of happy employees, focusing on doing the right things and ultimately enjoying what we do and who we do it for. Over the past two decades, we have been focused on creating an experience for consumers that leaves them feeling like part of the family. We combine exceptional customer support with the best products and service to provide unmatched value. We measure our success by the customers, employees and communities we impact.
Part of taking care of our employees includes investing in their present and future. Consumer Cellular subsidizes medical benefits at 93% of the premiums, offers competitive pay and earning opportunities, and discounted cell phone service options. We know that preparing for the future matters and we offer a 6% match on 401k, tuition assistance and training and development for future career growth. Just when you thought it could not get any better, we offer a base salary of at least $17 an hour with additional incentives and earning possibilities.
While this role is remote, you will still need to reside within 50 miles of our center.
What You Will Do
Customer Advocate - You are the difference between a happy customer and someone paying more for less value with one of our competitors. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. As an Inbound Sales Representative, you will provide outstanding customer service before and during the sale.
Trusted Advisor - You will be the difference maker when it comes to how you explain cellular phones while actively listening to our customers' needs and recommending the perfect technology and service plans to meet their requirements. What some understand about phones, others might not, so it is about taking the time to explain technology in a way that resonates with non-technology users and helping them understand the value of our products.
Multitasker - Inbound Sales Representatives bring all their multitasking and people skills to bear when working with our customers. This means data entry on a computer and logging sales, researching solutions, answering customer questions, and asking probing questions all while speaking with our consumers on the phone.
Team Player - We win, we celebrate, we laugh, we appreciate and respect each other as professionals, teammates and the secret sauce to Consumer Cellular. This means we work collaboratively and appreciate each other's differences, strengths and talents. Team Player - We win, we celebrate, we laugh, we appreciate and respect each other as professionals, teammates and the secret sauce to Consumer Cellular. This means we work collaboratively and appreciate each other's differences, strengths and talents.
What Skills You Need
Right Attitude - Come prepared with an attitude focused on learning, creating great experiences and receiving feedback in a positive way.
Goal Oriented - Bring your ability to motivate yourself and drive sales to achieve your bi-weekly commissions and meet your metrics. Your knowledge of satisfying customers and meeting their needs will achieve the results you desire.
Experience - At least 1 year of over-the-phone sales experience. Previous experience working with an enterprise Customer Relationship Management (CRM) platform is a plus.
Office Computer Skills - You will need to come with basic computer skills (general typing, data entry and basic computer operation).
Communication - while the ability to communicate professionally and politely is required, we have customers who need effective communication in both Spanish and English. The ability to communicate, verbal and written, in both Spanish and English is preferred. (Ability to successfully pass a fluency test is required to be considered for the Bilingual opportunity).
About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.-based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 17 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Based on 2024 ACSI Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org. Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ. based company is privately held with 2985 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at ConsumerCellular.com or **************. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and Youtube.
Pre-employment background check and drug screen is required.
#AGENT2025
Primary Location: United States-Arizona
Other Locations: United States-Arizona-Tempe, United States-Arizona-Phoenix
Job: Inbound Sales
Job Posting: May 28, 2025
Unposting Date: Jun 21, 2025
Work at Home Psychics & Tarot Reader with DAILY PAY
Remote Job
Flexible schedule, set your own schedule of days and times you are available for calls-full or part time are available. Compensation starts $ . 30 per talk minute with an increase for those who excel. $18. 00 per talk hours. $20. 00-$100. 00 WEEKLY BONUSES.
Pay is WEEKLY and paid to you by PayPal, Zelle, direct deposit or check.
Once established we also offer daily pay if you are interested.
We will also pay you for your referrals!