Case Manager resume examples for 2025
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How to write a case manager resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in case manager-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the case manager position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a case manager resume:
- Social Work
- Patients
- Community Resources
- Substance Abuse
- Crisis Intervention
- Rehabilitation
- Discharge Planning
- Patient Care
- Home Health
- Customer Service
- Mental Health
- Intake Assessments
- Financial Assistance
- Mental Illness
- Child Abuse
- Utilization Review
- Support Services
- Community Agencies
- Social Security
- Developmental Disabilities
- Community Services
- Medical Necessity
- Medical Care
- Independent Living
- Eating Disorders
- InterQual
- DHS
- IV
- Psychosocial Assessments
- Intake Interviews
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write case manager experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are examples from great case manager resumes:
Work History Example #1
Registered Nurse Supervisor
Passaic Beth Israel Hospital
- Recruited, hired, trained, terminated and directed unit personnel of RN's, PCAs and travel nurses.
- Dispensed and administered Methadone consistent with government and program regulations.
- Reported directly to the RN case manager Responsible for direct patient assessment and medical treatment of patients in their homes.
- Provided support and training to end-users during go-live phases of Cerner Millennium.
- Carried BLS, and ACLS certifications.
Work History Example #2
Counselor
YMCA of Greater Houston
- Received required trainings for the YMCA in First Aid, CPR certified, Child Abuse Prevention, and Communicable Disease Prevention.
- Collaborated with counselors to address the needs of individual students.
- Established weekly CIT meetings for planning and evaluation of the program.
- Participated in professional development training which includes CPR and First Aid training.
- Certified in First Aid and CPR for both summers.
Work History Example #3
Clinician
Trinitas Regional Medical Center
- Provided over the phone crisis counseling for mental health consumers.
- Attended school safety meetings and IEP meetings as necessary.
- Provided Crisis intervention services to Emergency Department as part of Trauma Support Team.
- Provided treatment for trauma, crisis and behavioral intervention, substance abuse, eating disorders.
- Conducted and completed intakes, biopsychosocial assessments and other relevant testing to ensure client's suitability for program.
Work History Example #4
Nurse
South Nassau Communities Hospital
- Rotated to charge role and functioned as clinical preceptor on a 35-bed unit; supervised 5 RN and 4 CNA staff.
- Communicated effectively with staff concerning policies and standards of care for quality patient care and safety.
- Encouraged staff development by training and precepting new RNs in areas of patient care, policies, and procedures.
- Performed new intake assessments and TB test * Inputting medication refills and new medication orders to the medical department.
- Interpreted 12 lead EKG in depth to determine possible ischemia, arrhythmias, or any other abnormality.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree In Criminal Justice
Monroe College, Bronxville, NY
2011 - 2012
Highlight your case manager certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your case manager resume:
- Certified Nurse Assistant (CNA)
- Medical Assistant
- Certified Case Manager (ACM)
- Certified Professional - Human Resource (IPMA-CP)
- Certified Medical Interpreter - Spanish (CMI)
- Certification in Forensic Social Work (CFSW)
- Certified Alcohol and Drug Counselor (ADC)
- Certified Manager Certification (CM)
- Certified Rehabilitation Counselor (CRC)
- Certified Management Accountant (CMA)