What does a Clerk Typist do?

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.
Clerk typist responsibilities
Here are examples of responsibilities from real clerk typist resumes:
- Manage orthopedic accounts regarding payment posting through IDX medical systems.
- Have knowledge and access to NCIC.
- Gain proficiency in electronic medical records (EMR) software.
- Job duties also include chart creation and maintenance, and EMR systems.
- Encode the finished product and save to computer and reproduce or hard files.
- Type foreclosure deeds of trust, mortgage documents, liens, judgments, and various other foreclosure documents.
- Process data and images relate to medical and dental claims including ICD-9, CPT codes and NPI numbers.
- Perform various clerical duties, to include, dictation and transcription, advancement account, filing, and typing.
- Coordinate meetings and workshops and develop PowerPoint presentations.
- Maintain files and prepare PowerPoint presentations for departmental meetings.
- Perform detailed analysis and evaluation of bi-weekly budget reports and payroll corrections.
- Perform secretarial, payroll, clerical and administrative functions for upper management.
- Interview and enter client information into the computer, issue temporary Medicaid.
- Verify eligibility for Medicare and Medicaid recipients via Medicare line or FMMIS Medicaid website.
- Resolve medical record discrepancies by collecting and analyzing information in compliance with HIPAA regulations.
Clerk typist skills and personality traits
We calculated that 14% of Clerks Typist are proficient in Data Entry, Customer Service, and Telephone Calls. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Clerks Typist that have these skills listed on their resume here:
- Data Entry, 14%
Gathered and sorted document information, data entry, determined document formats for data analysis, data entry and data presentations.
- Customer Service, 12%
Provided customer service answering customer inquiries, solving problems, and providing information requested according to school procedures and administrative rules.
- Telephone Calls, 10%
Received incoming telephone calls, and directed inquiry to appropriate staff members
- Payroll, 8%
Performed secretarial, payroll, clerical and administrative functions for upper management.
- Office Equipment, 5%
Typed and filed documents, procured supplies and office equipment and operated audio-visual equipment.
- Clerical Support, 5%
Supported Superintendent's Office providing clerical support assisting several departments with distribution of supplies and information to multiple school sites.
"data entry," "customer service," and "telephone calls" are among the most common skills that clerks typist use at work. You can find even more clerk typist responsibilities below, including:
Customer-service skills. One of the key soft skills for a clerk typist to have is customer-service skills. You can see how this relates to what clerks typist do because "general office clerks often provide general information to company staff, customers, or the public." Additionally, a clerk typist resume shows how clerks typist use customer-service skills: "received high-volume of incoming customer calls and directed to appropriate department performed data entry and filing; maintained business records and reports"
Detail oriented. Many clerk typist duties rely on detail oriented. "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills.," so a clerk typist will need this skill often in their role. This resume example is just one of many ways clerk typist responsibilities rely on detail oriented: "prepared detailed and comprehensive statistical reports based on collection and manipulation of data via system queries for various programs. "
Organizational skills. This is an important skill for clerks typist to perform their duties. For an example of how clerk typist responsibilities depend on this skill, consider that "general office clerks file and retrieve records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a clerk typist: "maintained administrative, organizational and secretarial support for the division of community systems development and outreach. ".
The three companies that hire the most clerk typists are:
- Southwestern Pennsylvania Human Services, Inc.19 clerks typist jobs
- Commonwealth Of Pennsylvania8 clerks typist jobs
- Appalachian Regional Healthcare4 clerks typist jobs
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Clerk typist vs. Office specialist
An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.
These skill sets are where the common ground ends though. The responsibilities of a clerk typist are more likely to require skills like "input data," "office procedures," "purchase orders," and "clerical tasks." On the other hand, a job as an office specialist requires skills like "patients," "phone calls," "office support," and "financial reports." As you can see, what employees do in each career varies considerably.
Office specialists tend to make the most money working in the finance industry, where they earn an average salary of $37,752. In contrast, clerks typist make the biggest average salary, $32,312, in the education industry.office specialists tend to reach similar levels of education than clerks typist. In fact, office specialists are 1.8% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.Clerk typist vs. Office associate
Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.
Each career also uses different skills, according to real clerk typist resumes. While clerk typist responsibilities can utilize skills like "input data," "scheduling appointments," "purchase orders," and "date stamps," office associates use skills like "patients," "patient appointments," "patient charts," and "strong customer service."
Office associates earn a lower average salary than clerks typist. But office associates earn the highest pay in the finance industry, with an average salary of $36,923. Additionally, clerks typist earn the highest salaries in the education with average pay of $32,312 annually.Average education levels between the two professions vary. Office associates tend to reach similar levels of education than clerks typist. In fact, they're 2.0% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Clerk typist vs. Receptionist secretary
A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
The required skills of the two careers differ considerably. For example, clerks typist are more likely to have skills like "input data," "scheduling appointments," "office procedures," and "purchase orders." But a receptionist secretary is more likely to have skills like "patients," "phone calls," "appointment scheduling," and "greeting visitors."
Receptionist secretaries earn the highest salary when working in the government industry, where they receive an average salary of $30,128. Comparatively, clerks typist have the highest earning potential in the education industry, with an average salary of $32,312.receptionist secretaries typically earn similar educational levels compared to clerks typist. Specifically, they're 1.3% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Clerk typist vs. Office services clerk
An office services clerk is an individual employee who performs a multitude of administrative tasks as well as office maintenance duties of an organization. Office services clerks are required to maintain an inventory of office supplies as well as purchase and distribute office supplies to all employees when needed. They must manage office services staff to ensure that their duties are met efficiently and effectively. Office services clerks must also provide customer service to a wide range of customers by answering phones and responding to emails.
Types of clerk typist
Updated January 8, 2025