Customer Account Representative demographics and statistics in the US
Customer account representative demographics research summary. Zippia estimates customer account representative demographics and statistics in the United States by using a database of 30 million profiles. Our customer account representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer account representatives after extensive research and analysis:
- There are over 445,602 customer account representatives currently employed in the United States.
- 53.8% of all customer account representatives are women, while 46.2% are men.
- The average customer account representative age is 40 years old.
- The most common ethnicity of customer account representatives is White (55.6%), followed by Hispanic or Latino (19.9%), Black or African American (12.1%) and Asian (6.5%).
- Customer account representatives are most in-demand in Alpharetta, GA.
- The finance industry is the highest-paying for customer account representatives.
- 7% of all customer account representatives are LGBT.
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Customer Account Representative demographics by:
Customer Account Representative gender statistics
53.8% of customer account representatives are women and 46.2% of customer account representatives are men.
- Female, 53.8%
- Male, 46.2%
Customer Account Representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 53.8% |
| Male | 46.2% |
Customer Account Representative gender pay gap
Women earn 96¢ for every $1 earned by men
Male Income
$38,089
Female Income
$36,746
Customer Account Representative gender ratio over time
This data breaks down the percentage of men and women in customer account representative positions over time. Currently, 53.8% of customer account representatives are female.
Customer Account Representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 44.27% | 55.73% |
| 2011 | 44.10% | 55.90% |
| 2012 | 45.81% | 54.19% |
| 2013 | 46.31% | 53.69% |
| 2014 | 46.88% | 53.12% |
| 2015 | 46.75% | 53.25% |
| 2016 | 47.39% | 52.61% |
| 2017 | 47.87% | 52.13% |
| 2018 | 46.40% | 53.60% |
| 2019 | 45.91% | 54.09% |
| 2020 | 46.63% | 53.37% |
| 2021 | 46.20% | 53.80% |
Customer Account Representative related jobs gender ratio
We compared customer account representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job Title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Account Representative | 46% | 54% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer Account Representative demographics by race
The most common ethnicity among customer account representatives is White, which makes up 55.6% of all customer account representatives. Comparatively, 19.9% of customer account representatives are Hispanic or Latino and 12.1% of customer account representatives are Black or African American.
- White, 55.6%
- Hispanic or Latino, 19.9%
- Black or African American, 12.1%
- Asian, 6.5%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.7%
Customer Account Representative Race
| Customer Account Representative Race | Percentages |
|---|---|
| White | 55.6% |
| Hispanic or Latino | 19.9% |
| Black or African American | 12.1% |
| Asian | 6.5% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.7% |
Customer Account Representative race and ethnicity over time
See how customer account representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
- White
- Asian
- Hispanic or Latino
- Black or African American
Customer Account Representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.03% | 12.39% | 5.79% | 15.95% |
| 2011 | 62.74% | 12.68% | 5.93% | 15.82% |
| 2012 | 61.94% | 12.56% | 5.74% | 16.68% |
| 2013 | 62.29% | 12.39% | 5.91% | 16.35% |
| 2014 | 61.67% | 12.33% | 6.22% | 16.54% |
| 2015 | 61.05% | 12.08% | 6.00% | 17.65% |
| 2016 | 60.17% | 12.57% | 6.25% | 17.55% |
| 2017 | 61.08% | 11.99% | 6.21% | 17.37% |
| 2018 | 60.90% | 11.56% | 6.38% | 17.75% |
| 2019 | 60.50% | 11.76% | 6.18% | 18.27% |
| 2020 | 57.94% | 11.16% | 6.33% | 18.88% |
| 2021 | 55.62% | 12.13% | 6.50% | 19.90% |
Customer Account Representative wage gap by race
According to our data, asian customer account representatives have the highest average salary compared to other ethnicities. Black or african american customer account representatives have the lowest average salary at $37,683.
| Ethnicity | Salary |
|---|---|
| Unknown | $37,737 |
| White | $38,158 |
| Black or African American | $37,683 |
| Asian | $38,831 |
| Hispanic or Latino | $38,046 |
Average customer account representative age
See how the average age of customer account representatives varies based on ethnicity and gender.
Male
Female
Customer Account Representative age by race and gender
| Race | Male Age | Female Age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer Account Representative age breakdown
The average age of customer account representatives is 40+ years years old, representing 49% of the customer account representative population.
Customer Account Representative age breakdown
| Customer Account Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer Account Representative educational attainment
The most common degree for customer account representatives is bachelor's degree, with 46% of customer account representatives earning that degree. The second and third most common degree levels are high school diploma degree at 23% and high school diploma degree at 20%.
- Bachelor's, 46%
- High School Diploma, 23%
- Associate, 20%
- Diploma, 6%
- Other Degrees, 5%
Customer Account Representatives by degree level
| Customer Account Representative Degree | Percentages |
|---|---|
| Bachelor's | 46% |
| High School Diploma | 23% |
| Associate | 20% |
| Diploma | 6% |
| Other Degrees | 5% |
Customer Account Representative Jobs You Might Like
Customer Account Representative wage gap by degree level
According to the data, customer account representatives with a Master's degree earn more than those without, at $42,318 annually. With a Bachelor's degree, customer account representatives earn a median annual income of $40,656 compared to $37,046 for customer account representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $42,318 |
| High School Diploma or Less | $35,790 |
| Bachelor's Degree | $40,656 |
| Some College/ Associate Degree | $37,046 |
Customer Account Representative employment statistics
Most customer account representatives work for a private in the finance industry.
Company size where customer account representatives work
Below, you can see the size of companies where customer account representatives work.
Customer Account Representative jobs by employer size
| Company Size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 12% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 45% |
Customer Account Representative jobs by company type
Employees with the customer account representative job title have their preferences when it comes to working for a company. For instance, most customer account representatives prefer to work at private companies over public companies.
Customer Account Representative jobs by sector
| Company Type | Percentages |
|---|---|
| Education | 1% |
| Public | 46% |
| Private | 52% |
| Government | 2% |
Customer Account Representative jobs by industry
The most common industries for customer account representatives are finance, manufacturing and professional.
Customer Account Representative industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Finance | 13% |
| Manufacturing | 12% |
| Professional | 7% |
| Technology | 7% |
| Retail | 6% |
| Transportation | 5% |
| Telecommunication | 4% |
| Health Care | 4% |
| Insurance | 4% |
| Media | 3% |
| Utilities | 3% |
| Automotive | 2% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Government | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Start-up | 1% |
| Real Estate | 1% |
Customer Account Representative turnover and employment statistics
Customer Account Representative unemployment rate over time
The unemployment rate for customer account representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
- Unemployment rate
Customer Account Representative unemployment rate by year
| Year | Customer Account Representative Unemployment Rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer account representative tenure
The average customer account representative stays at their job for 1-2 years, based on the 10,038 customer account representatives resumes in Zippia's database.
Customer Account Representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 26% |
| 1-2 years | 36% |
| 3-4 years | 14% |
| 5-7 years | 13% |
| 8-10 years | 5% |
| 11+ years | 6% |
Customer Account Representative LGBT ratio compared to similar jobs
Review the percent of customer account representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job Title | LGBT | Job Openings |
|---|---|---|
| Order Entry Administrator | 5.53% | 69,780 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Customer Account Representative | 7.19% | - |
| Cut File Clerk | 8.60% | 66,500 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Library Clerk | 11.16% | 67,131 |
| Civil Service Clerk | 15.31% | 75,409 |
Similar customer account representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job Openings |
|---|---|---|
| Order Entry Administrator | 5.53% | 69,780 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Cut File Clerk | 8.60% | 66,500 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Library Clerk | 11.16% | 67,131 |
| Civil Service Clerk | 15.31% | 75,409 |
Foreign languages spoken by customer account representatives
The most common foreign language among customer account representatives is Spanish at 77.0%. The second-most popular foreign language spoken is French at 7.2% and German is the third-most popular at 2.3%.
- Spanish, 77.0%
- French, 7.2%
- German, 2.3%
- Portuguese, 1.9%
- Italian, 1.5%
- Other, 10.1%
Customer Account Representative languages spoken
| Foreign Language | Percentages |
|---|---|
| Spanish | 77.0% |
| French | 7.2% |
| German | 2.3% |
| Portuguese | 1.9% |
| Italian | 1.5% |
| Other | 10.1% |