Customer Service Agent Jobs in Westminster, CA

Job Description The Senior Customer Service Associate is responsible to receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA(Gramm-Leach-Briley Act) , Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), Dodd–Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act. REQUIRED DUTIES 1. May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4. Consolidates and balances daily transactions. 5. Ensures supply of money for financial institution's needs based on legal requirements and business demand. 6. May allow customers access to safe deposit boxes, following specified procedures. 7. Monitors and reviews financial institution's security procedures and control access to vault. 8. Counts and records currency and coin in vault. 9. Issues written and oral instructions. 10. Studies and standardizes procedures to improve efficiency of subordinates. 11. Prepares composite reports from individual reports of subordinates. 12. Evaluates needs of potential customers and offers appropriate financial products and services. 13. Promotes and cross-sells other establishment products and services as appropriate to customer requirements. 14. Generates new business to assist in meeting establishment profitability goals. 15. May also provide the bank's customers with personalized banking and new accounts services 16. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 17. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 18. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values. 19. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct. 20. Performs duties specific to the position and other functions as assigned. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • High school diploma or equivalent; and a minimum of five years Customer Service Associate experience, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. • Basic skills in computer terminal and personal computer operation, mainframe computer system, word processing, typing and spreadsheet software programs to meet the needs of the position. • Basic math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. • Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees. • Thorough understanding of management procedures; ability to plan department or Company activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Company activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate). • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. • Ability to work with no supervision while performing duties. Pay $33,280 - $42,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company’s sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law. The application window for this position is expected to close on September 3, 2025.

$16.50 / hour Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more! Apply now in order to be considered for one of the following positions: - Food Service Associate - Food Prep - Cabana Server - Bartender (Soak City) - Dishwasher - Busser All positions are 18+. Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime! A Seasonal job with us can lead to a successful future. That's because you will: Develop resume-building skills to help achieve your career goals Work in a welcoming and diverse environment Gain knowledge through training programs and work experience Responsibilities: You'll Make a Difference: Interact with our guests and make their day amazing through meaningful connections Share your passion for creating a warm and welcoming environment with your team Deliver fast and accurate service Contribute to our exceptional track record for safety Qualifications: We're looking for: A genuine interest in making people feel welcome using your smile and positive nature Keen to be a part of something you believe in, providing fun while having fun at work Openness to learn, grow and develop skills Commitment to your team by being on time and working scheduled shifts Desire to be outdoors for extended periods in all weather conditions

*WHY JOIN TAXRISE?* At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. *ABOUT THE ROLE* The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. _We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!_ *HOW YOU'LL BE REWARDED* At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. * *Base pay*: $20.00 - $22.00 per hour (full-time, 40 hours per week) * *Monthly Bonus: *Average bonus potential of $500 - $1,000 Our competitive compensation reflects the importance of your role in shaping our clients' experiences. We value excellence, and your contributions are recognized every day. *WHAT YOU'LL DO* *_Client Communication:_* * Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly. * Contact clients via phone and email to gather required documents and clarify documentation needs. * Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements. * Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction. * Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department. * Provide clear instructions and guidance to clients on required documentation. * Problem-solving skills to address client concerns regarding documentation requirements. *_Document Collection & Review:_* * Request and gather required tax-related documents from clients via email, phone, or online portals. * Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. * Identify missing or incomplete information and follow up with clients promptly. *_CRM Management & Administrative Support:_* * Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM). * Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress. * Collaborate with colleagues, support staff, and managers to deliver a seamless client experience. * Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives. *WHAT YOU'LL NEED TO HAVE* * Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus. * Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). * Excellent written and verbal communication skills with professional phone etiquette. * Proficiency in using CRM systems or document management tools * A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. * Knowledge of tax relief processes is a plus, though training will be provided. *WHAT WE OFFER* We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: * Medical, Dental, and Vision Insurance (starting after 60 days) * Paid Time Off (Vacation, Sick Days, Company Holidays) * Wellness Days to recharge when you need it most * 401(k) retirement plan with company match * Professional Development Program to support your growth * Access to our on-site gym and gaming lounge * Catered team lunches every Friday * Fun and energizing quarterly company outings *ABOUT US* At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. *OUR COMMITMENT* At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. Job Type: Full-time Pay: $20.00 - $22.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Physical Setting: * Call center * Office Schedule: * Day shift * Monday to Friday Work Location: In person

Job Description The eCommerce and Payments Representative will assume, but not be limited to, the following responsibilities: Performs all Fedline functions, including member and credit union-initiated wire transfers, return item receipt, ACH processing, cash orders, and FRB adjustments. Reviews the mobile checks through Ensenta, extending holds on checks when warranted. Creates the cash letters to submit checks received through MVI. Answers member calls and resolves Bill Pay member inquiries or concerns. Processes payroll deduction forms received from different entities, including payroll deduction error resolution. Processes ATM and Visa card disputes as well as ATM fraud. Follows up with the member for any additional documentation needed. Completes the quarterly Visa Certification report. Processes all fraud alerts received to mitigate losses daily. The successful candidate will possess the following education, knowledge and skillsets: High school diploma, GED or equivalent One to three years of relevant work experience in a financial institution Detail oriented and accurate We provide competitive compensation and benefits package that includes: Health, dental, and vision plans 401(k) plan Life insurance Paid Time Off (PTO) Plan Paid holidays EOE Job Posted by ApplicantPro

div class="tab-pane active fr-view ck-content" id="details-info" dl dth2/h2/dt ddpp style="text-align: justify"Under the direction of the Regional SBDC Director, the Associate Regional Director, and the Intake Manager the Call Center Representative will conduct inbound and outbound service calls, provide a high-level of customer service and document details of all calls and customer interactions in the SBDC CRM System. /pp style="text-align: justify" em*Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond current Grant/Contract funding is contingent upon continued funding./em/p/p/dd dth2Essential Duties/h2/dt ddpul style="margin-bottom: 3pt"li Maintain MIS and EDMIS System and act as technical support for Centers./lili Serve as the primary point of contact for customers, demonstrating a deep commitment to delivering exceptional service. /lili Engage with callers in a courteous, empathetic, and professional manner, actively listening to their needs and concerns./lili Provide accurate, comprehensive, and timely information to clients regarding our services, policies, and procedures. /lili Effectively address and resolve client inquiries, ensuring their understanding and satisfaction./lili Maintain records of all client interactions, ensuring data accuracy and completeness. /lili Ensure consistency and compliance in all interactions to maintain service standards./lili Manage call volume efficiently by striving to meet or exceed productivity targets. /lili Handle calls promptly, minimizing wait times for customers while maintaining service quality./lili Foster a collaborative and supportive team environment by sharing knowledge, assisting colleagues, and contributing to the overall success of the call center./lili Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients./lili Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests./lili Rescheduling or canceling meetings in a timeous manner./lili Collaborate with the intake manager and other team members to improve customer service and handle high call volumes (e.g., 30-50 calls per day)./lili Gather relevant data from clients, encompassing details such as addresses, contact numbers, business status particulars, and demographic information./lili Other duties as assigned./li/ul/p/dd dth2Qualifications/h2/dt ddpul style="margin-bottom: 3pt"li Call center or customer service experience/lili Excellent written and oral communication/lili Ability to learn new network program and service offerings quickly and discuss options and features in detail/lili Ability to independently handle multiple work unit priorities and projects/lili Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area/lili Effective and polite communication skills /lili Ability to work with computers and enter data quickly and accurately/li/ulp strong EDUCATION:/strong/pul style="margin-bottom: 3pt"li Minimum High School Diploma or equivalent/li/ul/p/dd dth2/h2/dt ddpp style="text-align: justify"strong PHYSICAL DEMANDS:/strong/pp style="text-align: justify"Prolonged sitting in front of computer. Walking, talking, hearing, pulling, bending, may carry up to 25 pounds of objects/material, not exposed to extreme noise level, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, taste or smell./pp style="text-align: justify"strongA/strongstrong PPLICATION PROCEDURE:br//strong CSU Fullerton, Auxiliary Services Corporation (ASC) is an Equal Opportunity/Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law./pp style="text-align: justify"If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at **************./pp style="text-align: justify"A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position./p/p/dd /dl /div

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. This can be a full-time or part-time role. Must have an active Property and Casualty insurance license. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. This is an in-office position, please only apply if you are able to make the commute to our office located in Huntington Beach, CA. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours available full-time or part-time Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening. People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving. Dedicated to customer service. Able to learn computer functions. Pride in getting work done accurately and timely. Ability to work in a team environment. Ability to multi-task Provide timely and thorough activity reports to agent. Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the guide who makes their journey as smooth as possible. Whether it’s assisting with check-ins or easing boarding processes, you’ll play a key role in turning travel moments into positive memories. Your Mission: As an Airline Customer Service Agent, you’ll be the friendly face that guides passengers through their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey. Boarding Pro: Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes. Travel Expert: Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently. Team Collaborator: Work closely with your team and airline personnel to ensure a seamless passenger experience. Why You’ll Love This Role: You won’t just be guiding passengers—you’ll be the reason they feel comfortable and supported throughout their travel experience. You’ll get to interact with people from all walks of life, grow professionally, and be part of a dynamic, inclusive team environment at one of the world’s busiest airports. Requirements What You Bring: Bilingual Brilliance: Fluency in both Tagalog and English (spoken and written) to provide clear communication and exceptional service. Customer Service Savvy: You’re approachable, patient, and passionate about helping others. Team Spirit: You thrive in a team environment, collaborating with coworkers to achieve common goals. Attention to Detail: You have an eagle eye for accuracy, ensuring documentation and boarding processes are seamless. Flexibility & Reliability: Available for part-time shifts, including mornings (5:30 AM - 11:30 AM) and evenings (4:30 PM - 10:30 PM), including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Competitive Pay: $20.06 per hour. Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above. Why Join Pacific Aviation? This isn’t just a job; it’s the start of an exciting journey in the aviation industry. At Pacific Aviation, we celebrate diversity and individuality, believing that a strong, inclusive team is the key to our success. Here, you’ll find: A supportive, growth-oriented work culture. Opportunities for personal and professional development. A chance to make a real impact by creating memorable travel experiences. Ready to Take Off in Your Career? If you’re excited to use your bilingual skills to make a difference in passengers’ lives, we’d love to meet you! Apply today and start your journey with us. Your next adventure begins right here at LAX! Equal Opportunity Employer Pacific Aviation is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application and onboarding process, you may be asked to share your personal characteristics and data with us. This helps us understand our applicant pool in order to make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $25.00 per hour. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

Customer Service Specialist Pack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Customer Service Specialist today! Our most successful Customer Service Specialists are pet owners themselves who care deeply about what they feed their pets. They love talking to and establishing long-term relationships with pet parents, helping them learn how a wholesome, nutritious diet can benefit their furry family members! Responsibilities Provides customer service in a timely manner via several means which include email, telephone live chat, SMS, Video chat, social media and other communication channels Acts as a liaison between pet parents and management in order to enhance the overall customer experience. Analyzes complaints from customers and provides adequate resolutions. Tracks proposed resolutions and follows up with customers in a timely fashion. Prepares documents and reports for future reference. Trains peers in good customer service. Develops and maintains vast knowledge of pet nutrition products and services being offered. Conduct surveys regarding products, services, and customer service experiences. Communicates customer feedback to various teams-including quality, E-commerce, and marketing departments-in order to improve the overall customer experience. Other tasks and duties as assigned by manager Required Skills/Abilities: Possesses the ability to communicate effectively in person, over the phone, live chat, email, SMS (text messaging), social media, and video chats. Has strong leadership skills and the ability to work with others to resolve customer complaints. Exhibits self-motivation, the ability to multitask and pay close attention to small details. Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise. Exhibits the ability to prioritize tasks and complete them in a high-pressure environment. Displays the ability to work in a collaborative and team-oriented environment. Qualifications Passionate and motivated to make a difference in the health and lives of dogs and cats Retail or consultative experience; pet nutrition experience a plus Skilled at assessing needs, sharing features and benefits of products, overcoming objections, and wrapping up productive consults Able to help customers in one contact Strong interpersonal skills Drive to meet and exceed goals Empathetic to our Pet Parent's situations Strongly prefer a four-year degree and require a High School Diploma or equivalent. 3+ years previous experience delivering excellent customer service in a call center environment Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************ Live Our Mission - At JustFoodForDogs, we act with integrity and build trust, treating everyone with dignity and respect. We bring passion to our mission, contribute positively to our environment, and strive to eliminate drama and negativity. Our commitment extends to exceeding expectations and supporting both our communities and the planet. Be a Team Player - JustFoodForDogs values positive teamwork and strong relationships. We prioritize trust, support, and team success over individual recognition. Our approach is to serve others and focus on collective goals, ensuring that collaboration and mutual support are at the heart of our work. Maintain a Positive Attitude - At JustFoodForDogs, we bring energy and enthusiasm to inspire our team. We stay optimistic, lead with empathy, and manage change with a positive outlook. Our focus is on constructive feedback and willingly assisting others to foster a supportive and confident workplace. Deliver Results - We are driven to win with determination and commitment at JustFoodForDogs. We honor our promises, take initiative, and pay attention to the details. Our goal is to consistently deliver on our objectives while holding ourselves and others accountable for results.

Interacts with commercial vehicle retail and fleet customers in resolving service/product-related issues. Contacts appropriate District Managers to provide rapid resolution for all commercial vehicle owner relations cases. Supports the documentation and collection of supporting documents for all legal notifications sent to ICTA into an Owner Relations case and forwards all documents to the legal department. PRINCIPAL DUTIES & RESPONSIBILITIES Monitors and answers all inbound customer relations inquiries, including, but not limited to phone calls, written correspondence, and electronic media. Consults with Isuzu customers to resolve questions and/or concerns. Involves appropriate ICTA personnel when necessary to satisfy customer expectations on a timely basis, or responds to customer via phone, email, or other electronic media as needed. Intervenes on behalf of the customer with the relevant DSPM, DSM, Fleet Service Manager, Regional Director, Technical Assistance team, AIPDN, or Roadside Assistance Partner to expedite vehicle repairs and minimize downtime. Creates an Owner Relations case within SAP to document inquiries, transactions, and physical documents to keep accurate records and meet compliance standards. Tracks and follows up on open OR cases to ensure they are closed within appropriate periods. Acts as a supporting liaison between ICTA and Roadside Protect for all Roadside Assistance programs. Assists Manager, National Service & Parts Customer Experience in interfacing with other managers, Legal team, INAC, ICTA, ICTC, ITCA, and IML regarding possible legal cases, recalls, and campaigns as requested. Performs miscellaneous job-related duties as assigned. ORGANIZATIONAL RELATIONSHIPS Reports to: Customer Relations Supervisor EDUCATIONAL EXPERIENCE & TRAINING Associates degree or equivalent directly related work experience Minimum three years customer service experience Technical/customer relations training courses KNOWLEDGE Technical product knowledge Dealership operations Consumer relations General understanding of product liability laws, including lemon laws and arbitration SKILLS & ABILITIES Proficient in Microsoft Office applications (including Excel) SAP experience is preferred Strong verbal and written communication skills Ability to work independently while meeting objectives and expected results Conflict resolution and negotiation skills Team/interpersonal skills PHYSICAL STANDARDS The employee must be able to access, enter, and retrieve data using a computer. This is primarily a sedentary position in a controlled office environment which requires only occasional reaching, stooping, and lifting of office files, reports, or records, typically weighing 5 lbs. or less. Pay scale for this position is between $63,628 and $79,535. The actual compensation will be determined based on experience and other factors permitted by law. #ICTA, #TruckSales, #CustomerService #Uptime #CustomerRelations

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Job Opening: Call Center Customer Service Agent Company: Style Netbox Schedule: Monday to Friday, 8-hour shifts Salary: $16.00 - $21.00 per hour About Us: At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward. About the Role: We are currently seeking a Call Center Customer Service Agent to join our growing team. In this role, you will be the first point of contact for our customers, ensuring that their questions are answered, concerns are resolved, and expectations are exceeded. This position is ideal for someone who enjoys helping others, is a strong communicator, and thrives in a fast-paced environment. Key Responsibilities: Answer incoming customer calls and respond to inquiries in a professional and courteous manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain customer records by updating account information in our database Provide accurate, valid, and complete information by using the right methods/tools Escalate unresolved issues to the appropriate departments Meet performance targets for call handling time, customer satisfaction, and resolution rate Qualifications: High school diploma or equivalent; some college is a plus Prior experience in customer service, preferably in a call center setting Excellent communication and interpersonal skills Basic computer literacy and ability to navigate multiple systems simultaneously Strong problem-solving skills and a positive attitude Ability to stay calm and patient when dealing with difficult customers Benefits: Competitive hourly pay Paid training and ongoing support Opportunities for internal growth and career advancement Friendly and team-oriented work environment Paid time off and company-recognized holidays Employee discount programs and occasional team events If you enjoy connecting with people and making a difference in their day, apply now to join Style Netbox as a Call Center Customer Service Agent!

Job Description Call Center Sales Agent No Experience Necessary This is an exciting opportunity for individuals looking to start a career in the mortgage industry. Summit Home Lending will provide on-the-job training, all the mortgage education, and tools to pass the NMLS SAFE exam. This is a career path in the exciting world of financial services. No Experience Necessary Bilingual (Spanish/English) is a plus, but not required Compensation: $35,000 - $48,000 Hourly + Bonuses Responsibilities: Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Work closely with the sales lead to stay up-to-date on service and product knowledge Respond to customer inquiries, product and service questions, and customer complaints Create records of customer interactions and follow up to ensure all questions have been answered Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Make outbound calls – Connect with clients & transfer them to Loan Officers. Engage & problem-solve – Answer questions and build trust with customers. Earn while you learn – Competitive hourly pay + performance bonuses. Fast-track to Loan Officer – We’ll cover your NMLS prep, testing & licensing! Crush goals & get promoted – Develop sales skills, close deals & level up. Qualifications: Strong knowledge of customer interface and interaction High school diploma, G.E.D. or equivalent Must possess exemplary interpersonal skills, communication skills, and active listening skills Who You Are: Energetic & coachable – Ready to learn and grow. Great communicator – Confident on the phone. Sales or customer service experience? Big plus! Looking for more than just a job – You want a career. No mortgage experience? No problem! We’ll train you every step of the way. This isn’t just a call center job—it’s your chance to build a high-earning career in mortgage lending. Apply now & let’s get started! About Company At Summit Home Lending, we’re not just another mortgage company—we’re a team of high achievers. Here, excellence is the standard, and success is earned. Our Core Values: Own the Moment – Seize opportunities and take accountability. Get Better Every Day – Strive for continuous improvement. Integrity in Action – Always operate with honesty and fairness. Experience is Everything – Deliver exceptional service to every client. Work Hard, Play Hard – Set ambitious goals and celebrate the wins. If you’re hungry for success and ready to make an impact, we want to hear from you. Apply today and take the first step toward an exciting career in mortgage lending!

Job Description Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the Customer Service Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customer services skills required. Day-to-Day Responsibilities/Workload Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com. Helps to resolve payment inquiries received by customers directly and through system generated orders. Utilizes internal and external tools designed towards researching payments and determining their intended destination. Works with s banking relationships and vendors to return unidentified payments to the originator when necessary. Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting. Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups. Required Skills/Attributes Three (3) years of experience in customer service and resolving customer inquiries. Ability to change course when an urgent matter arises. Good Written, Verbal and Communication Skills Ability to communicate complex issues well both in writing and verbally Desired Skills/Attributes Experience with SAP applications Experience with the payment processes and/or banking knowledge. Ability to apply logic to a scenario and pull upon previous occurrences Education Requirement A. High School Diploma or Equivalent

Job DescriptionSalary: Hey, do you do work in Accounting? Primary Freight Services, Inc., a premier provider of global and national transportation & logistics services is seeking an Accounting Customer Service Representative to work in our La Palma, CA. office. Primary Freight has 25+ years of experience and award-winning customer service. Our company culture is positive and dynamic and we surround ourselves with dedicated and bright employees. If you enjoy working in Accounting and you want to work with a great team, this might be the place for you! Heres what changing to our team offers YOU: A passion for recognizing our employees as PEOPLE Recognition for your accomplishments, successes. Ability to enhance and improve your skills, learning from the best. Family run culture, not cold and dis-connected. Team building exercises and competitions (fun) between our offices. Benefits, Benefits, Benefits, Benefits Competitive salary, based on experience. Excitement, challenge, and reward for your efforts Pack your Bag, heres what youll need to Bring: Knowledge of cargo transportation / logistics industry Experience 1-3 years in accounting department functions/principles CargoWise One operational system knowledge is a plus! Self-starter Analytical, detail oriented skills, great Excel knowledge Quick Learner Work well with deadlines Possess outstanding communication skills A desire to practice our core values: timely information, pursuit of excellence, work / life balance and giving back to the communities in which we work.

JOB HOURS: Monday - Friday 9am - 5pm Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES Provide extraordinary client service to merchants via inbound phone calls, email or chat. Provide extraordinary service and sales support to agents and partners. Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations. Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting. Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants. Thoroughly describe and document work using call ticketing systems. Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts. Ongoing on the spot training and updates for Business Consultants. Assisting with the installation of equipment and services for merchants SKILLS NEEDED Customer service experience required. Prior experience in call center, financial industry or ecommerce environments is preferred. Confirmed commitment to quality and customer service. Strong customer service skills and follow-thru skills. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required. Punctual, regular and consistent attendance. Bi-lingual (Spanish) is a plus but not required. Computer Skills, including Microsoft Office and Outlook. Proven prior CRM or database experience is preferred. 2+ years Customer Service/Technical Support experience preferred, but not required. Experience in the banking or credit card processing industry preferred, but not required. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent is required Knowledge of customer service core principles and practices. Job Type: Full-time Salary: $12.00 to $17.00 /hour

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Fontana, Bar Harbor Rd Division: Solutions Job Posting Title: Customer Service Agent, Lead Time Type: Full Time POSITION SUMMARY The CSR lead is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSR lead is also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Labor and Training Management: • Reports inconsistencies or problems to Supervisor or Operations Manager • Manages order flow to ensure daily requirements are fulfilled • Coordinates special warehouse projects • Key resource for personnel needing assistance • Responsible for locking and securing the facility as scheduled or required • Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. • Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands • Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation • Will assist in forklift operation and certification for new and existing associates • Direct the operations of the CSR team to achieve prescribed objectives. • Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. • Assist Supervisor in maintaining the level of employees consistent with a productive workforce. • Participate in establishing work schedules. • Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. • Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines. Customer Service • Respond to all requests (internal and external) in a courteous, professional, and timely manner • Coordinate all inbound and outbound activity for assigned accounts • Process and input all customer orders. • Running and printing shipments from WMS. • Run stock reports to check for product availability. • Generate all related paperwork and necessary information required for customer work orders • Checking all orders for special requests • Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. • Follow up with other departments to ensure the service standards are being met. • Assure proper invoicing of accounts by verifying customers as required. • Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities • Investigate and communicate client complaints in accordance with established contact, site and company protocol • Oversees the shipping and receiving activity for the Customer Service Department • Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation • Prepare required activity reports accurately and efficiently for site management • Research discrepancies that may occur in the shipping and receiving process • Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling. • Assisting with any clerical and floor duties management requires. • Ensure the accuracy of all receiving and shipping documents. • Gather and maintain all data and records relative to shipping and receiving activities. • Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. • Prepare any reports concerning customer service as required by supervisors. • Assist in resolving any discrepancies. Data Entry • Operate the computer terminal in a proficient manner. • Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical • Oversee all paperwork associated with orders and maintain the corresponding files. • Answer phone calls and operates various types of office machines and computers necessary to perform duties. • Greet customers and visitors to the office. • Effectively correspond with customers as required. Communication • Answer incoming telephone calls in a cheerful, courteous, and timely manner. • Promptly route each call to the proper party, taking messages when necessary. • Assist callers with general information and inquires. • Direct visitors to appropriate department. • Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) • Assists in maintaining cleanliness of work environment • Assists in overseeing warehouse inventories • May work as part of a team or independently • Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility • Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations • CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. • Work overtime as dictated by business whether mandatory or voluntary SUPERVISORY RESPONSIBILITIES • None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience • Must have a high school diploma or general education degree (GED). • 1 year experience in Customer Service-related capacity Certificates, Licenses, Registrations or Professional Designations • N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills • Intermediate computer skills • Proficient with MS Office Applications • WMS functions Language Skills • English (reading, writing, verbal) • Business writing proficiency Mathematical Skills • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other • Strong attention to detail accuracy and accomplish job task in a timely manner. • Ability to perform duties with minimal supervision or guidance. • Ability to multi-task • Effective communication skills • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS • 1 year customer invoicing experience • 2-3 years customer service experience • 3-5 years Manufacturing or distribution/logistics experience • 3-5 years basic math computations experience PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly • Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT • While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. • Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The pay for this role ranges from $26.00 to $28.89 . It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

The Customer Liaison Appointment Setter serves as an intermediary between sales representatives and customers. They are responsible for initiating and receiving calls with customers to schedule appointments for them to meet with sales representatives. This position involves becoming well-versed in the key aspects of our products and services, contacting potential clients from a provided list of phone numbers, handling incoming calls from potential clients, and addressing fundamental inquiries and issues related to the products and services we provide. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Liaison Appointment Setter and be part of a dynamic and rewarding work environment. Essential Duties, Functions, and Core Accountabilities: Schedules meetings between prospective clients and sales representatives Keeps a detailed log of calls including those that are not answered Attempts to contact prospective clients whom they have been unable to contact Inform the manager of recurrent product related complaints that warrant addressing. Following up with various communication outlets; emails, chats and phone calls Provide general administrative support to the sales team Accurately document all communication in CRM Attend sales team meetings and training sessions as directed by management. Follow up with leads converting them to Appointments Other duties as assigned. Physical Demands and Working Conditions: Described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Work is performed in a temperature-controlled office environment or travels via vehicle While performing the duties of this job, the employee is required to ambulate, sit, and/or stand in various intervals throughout the work shift May occasionally lift and or carry up to 20 lbs. Use of computer, phone, copier, and other office equipment in the course of a day While performing the duties of this job, occasionally required to use hand to handle, touch and use tools, reach with hands and arms, bend, stoop, twist, lift, reach, push, pull, grasp, balance, talk, hear, and ambulate during the course of employment

Department Vibes And Verbs Employment Type Full Time Location Los Angeles, CA Workplace type Onsite Compensation $36,000 - $46,000 / year Reporting To Key Responsibilities Skills, Knowledge and Expertise Benefits About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.