Customer Services Associate (Hiring Now)
Mill Valley, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1548
Station Address: 301 Sir Francis Drake, Greenbrae CA, 94939
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.75 - $19.75
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Call Center Associate
Santa Clara, CA
Earn $19.50-$20.50/hr.
Joining our California's Great America team means you'll be responsible for assisting guests needs and providing guest service to the Cedar Fair standards.
You'll also…
Answer guests calls in the Call Center, while providing great guest service.
Document and resolves guest conflict.
Assist guests with park inquiries.
Assist guests with lost and found items.
Assist in reuniting lost parties and uses security assistance when necessary.
Have additional opportunities to learn and expand your knowledge.
Some of our amazing perks and benefits:
Paid Training!
FREE Uniforms!
FREE Admission to California's Great America!
FREE tickets for friends and family!
30% discounts on Food and 20% discounts on Merchandise!
Employee-only RIDE nights, GAME nights and FREE FOOD events!
Work with people from here, near and from all over the world!
Responsibilities:
California's Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!
As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
Must be at least 18 years old
Must have OPEN avaliability
Availability to include weekdays, weekends, evenings, and holidays.
People who love helping others and will support the needs of our guests and associates.
Individuals with a passion and excitement about California's Great America.
Merchandising Service Associate - Day-Weaverville,North Carolina
Asheville, NC
Job DescriptionYour Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
Keep your weekends free with a set weekday schedule. *
Make your well-being a priority with multiple top-tier health insurance options.
Explore educational opportunities with Lowe's tuition assistance program.
Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
Gain extra savings with a 10% Associate Discount.
Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit ****************************************
*Live Nursery MST Associates may be required to work weekend shifts.
Your Day at Lowe's
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
Key Responsibilities
Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
Verify buyback items and ensure they are pulled, prepped, and ready for shipping
Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
Confirm product pricing information is clearly visible and replace any missing price labels
Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
Repair/replace damaged or missing items, including signage, merchandise and displays.
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
Complete other duties as assigned
Minimum Qualifications
Read, write, and perform basic arithmetic (addition and subtraction)
Ability to hear, listen, and to communicate verbally with others
Utilize web-based computer programs to accomplish assigned tasks
Ability to sit and stand for long periods of time
Minimally lift 25lbs unassisted or over 25lbs with or without accommodation
Preferred Qualifications
Lowe's sales floor experience
Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
Experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Customer Support Specialist
McKinney, TX
We're proud to say that Aloha has been on the INC 5000 list for five consecutive years (2020-2024) We're a leading SaaS health-tech company dedicated to providing innovative solutions that elevate the patient experience for healthcare providers. Our mission is to drive growth and advance innovation in the healthcare industry, and we're on the lookout for passionate and driven team members to join our awesome team.
We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us?
Starting Pay: $25/hour with performance-based increases up to $34/hour
Please note this is an on-site position in our McKinney office Monday-Friday
CLICK HERE to Meet our Team!
Responsibilities & Requirements:
As a Customer Support Specialist, you will provide top-shelf customer service to all clients, handle inbound/outbound calls, live chats, and emails, maintain account tasks and keep DETAILED records, and work with the Leadership team to share insights for efficiency, productivity, and improving our customer experience.
Qualities for Success:
You're a complex problem solver/outside-the-box thinker, especially with tech!
Previous Customer Support experience.
You love talking to people and are comfortable/personable on the phone
You can be self-sufficient but you're also a team player
You're an efficient and highly organized self-starter who thrives in challenging situations and FAST-paced environments
You love feedback and you're always looking to reach new heights
You're driven and the opportunity to grow outside your comfort zone excites you!
What we're looking for:
Salesforce experience
SaaS or MedTech experience preferred but not required
MUST have experience in a customer support or technical support capacity
Previous Medical Office/Insurance Industry experience preferred but not required
Perks
Weekly In-House Chiropractic Care
4 Company Provided Lunches per week
Regular Company Outings/Team Bonding Events
Full Medical, Dental, and Vision Health Benefits
Short-term disability
Matching 401(k) up to 4%
Flexible Vacation & Paid Time Off
Do you have what it takes? Apply now!
If you REALLY want to stand out, email Adam 3 reasons why you'd be a good fit.
************************
Review Wave provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Service Specialist
Lewisville, TX
Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues.
The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Key Responsibilities and Duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues. Provides outstanding customer service to ensure service levels are achieved and exceeded.
Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.). Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools. Refers customers to published materials, secondary sources, or more senior staff. Documents customer feedback and complaints
Same training schedule, Monday through Friday for 3-4 weeks, then nesting/shadowing will occur on site which can be anywhere between 2-3 weeks.
Customer Experience Associate
Newport Beach, CA
· Handle all customer service emails, phone calls, text and chat
· Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received
· Follow up on any issues and make sure problems are fully resolved in a timely manor
· Check web order maintenance daily to make sure all web orders are processed
· Run an open order report to ensure all web orders have been placed on pick at the warehouse
· Check shipping status daily and follow up with the warehouse on any delays
· Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly
· Come up with creative ways to enhance the customer experience
· Implement a “client book” for VIP customers and offer those customers “white glove” service
· Share relevant customer feedback with ecommerce team
· Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue
· Process Returns
QC, re-tag, re-package inventory
Qualifications:
· Full time
· Excellent communication (written and verbal) and problem-solving skills
· A passion for retail and helping customers
· Strong sales skills
· Detail oriented
· Outgoing with the ability to build rapport with the customer
· Flexibility in scheduling during peak times
*Hourly rate range $22-$24 / hour
*This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
Customer Service Specialist
Humble, TX
Aspen Manufacturing, LLC is a leading independent manufacturer of evaporator coils and air handlers for residential, manufactured housing, and light-commercial HVAC markets across the United States and Canada. Founded in 1975 and based in Humble, Texas, Aspen produces products under the Aspen and Airmark brands, sold through wholesalers and distributors. Aspen is committed to high-quality standards using state-of-the-art fabrication and assembly equipment and stringent quality checks.
Role Description
This is a full-time, on-site role for a Customer Service Specialist located in Humble, TX. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, handling phone inquiries, and assisting with customer service-related tasks. The specialist will also focus on enhancing the overall customer experience through attentive and efficient service.
Qualifications
Customer Support, Customer Service, and Customer Satisfaction skills
Proficiency in Phone Etiquette and Customer Experience
Excellent communication and interpersonal skills
Problem-solving abilities and attention to detail
Ability to work independently and as part of a team
Experience using Enterprise Resource Program, Infor Syteline or similar
Capable of managing multiple tasks simultaneously, with competence to move all forward with appropriate attention
Desire to work in a fast-paced team environment
Positive attitude and willingness to help where and when needed
Customer Service Specialist
Carson, CA
Quik Pick Express, LLC, a division of Custom Goods, is a leading provider of third-party logistics solutions in California. The company operates eight strategically located warehouses across the Los Angeles/Long Beach and Oakland corridors, offering over 750,000 sq. ft. of space. With a focus on sustainability and efficient services, Quik Pick Express serves a global network of customers in the transportation, warehousing, and logistics industry.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Carson, CA. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis.
Qualifications
Customer Support and Customer Service skills
Customer Satisfaction and Customer Experience skills
Phone Etiquette
Strong communication and problem-solving skills
Experience in a customer-facing role
Ability to handle high-volume calls and emails
Knowledge of logistics and transportation industry is a plus
Previous experience in a similar role
Customer Service Specialist
Hayward, CA
The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and sales team members. A positive company brand representative and exemplify the Michelli values of integrity, initiative, teamwork, quality, leadership, accountability Performs general clerical and administration activities to support the overall operations of the company.
Responsibilities
Greet walk-in customers with a warm and positive attitude.
Answer all incoming office calls and direct the calls to the appropriate department or person.
Monitor incoming office emails
General clerical activities
Support sales and service field employees with administrative tasks
Create vendor Purchase Orders for product sales from CRM Order Fulfillment Instructions (OFIs)
Create and maintain the order book for product sales
Generate invoices for all product sales and service orders, including all applicable fees
Call customers to collect outstanding accounts receivable
Invoice all work in a timely manner, in the period the work was completed
Ensure company adherence to profit margin expectations
Support new customer setup and credit application process
Organize and maintain file system and other records
Maintain internal documents to facilitate business processes
For service and sales calls, gather information necessary to generate the orders.
Compose and type routine correspondence.
Organize and maintain file system and other records.
Prepare outgoing mail and correspondence, including email and faxes.
Attend training sessions as necessary relating to the job.
Willing to assist other co-workers when available or time permits.
If applicable: dispatch technicians and create work orders from incoming service calls
Ship and receive equipment
Skills
Previous experience in customer support or call center environments is preferred.
Proficient in data entry with attention to detail for accurate record keeping.
Able to meet deadlines.
Excellent verbal and written communication skills to convey information clearly.
Ability to type efficiently while engaging with customers on calls or chats.
Strong problem-solving skills to handle challenging situations effectively.
A positive attitude and willingness to learn in a fast-paced environment.
Customer Support Representative - Full Cycle Order Processing Required
The Woodlands, TX
Customer Support Representative - Contract to Hire
Woodlands Area - 77380
to $35 with great experience and tenure!
IN OFFICE role
Full Cycle Order Processing
Responsible for managing orders, customer account reconciliation, and customer setup and maintenance requests to provide 100% reliability and customer satisfaction
Responsibilities:
Overall management of customer orders in SAP
Ensures customer PO's are received with accurate information and are saved to the document retention area.
Interface with shipping clerks at each plant to confirm orders are loaded and shipped on schedule and communicate information to customers as required
Communication with customers and shipping clerks any order changes in a timely and accurate manner.
Communicate with relevant parties including internal and external contacts regarding customer order and billing issues
Provide support to team during busy order or plant issue times to establish a cohesive teamwork environment
Maintains accurate “Order Entry Notes” for assignment area including details of customers order patterns
Effectively escalates customer issues to team lead in a timely manner
Provides accurate and timely processing of month-end billing activities assigned
Manages and coordinates order changes in relation to product allocation between plants as needed
Manages open deliveries within the set targets of the department and coordinates with the shipping clerks and customers on notification of any changes
Account Reconciliation & Issue Management:
Assigns appropriate reason code in SAP for any invoice corrections.
Responsible for entry of credit and debit requests to customers' accounts due to errors or customer requests according to department processes and company policies
Liaise with the Finance, Sales, Supply Chain, and Customer Service for requested information and documentation needed in issue resolution
Resolve complex customer issues in a professional and timely manner
Support customer audit requests as requested
Experience Needed for Success:
2+ years of full cycle order processing
Excellent knowledge of Microsoft including Excel with Pivot Tables and Formulas
Experience with ERP system
HS diploma required with college degree preferred
Great tenure
Marketing Customer Service
Houston, TX
Quantum Energy Solutions is focused on energy efficiency, helping commercial facilities reduce daily operational costs through wholesale electricity and natural gas operations. Our solutions are specifically tailored to meet the energy demand of businesses, leading to significant cost savings. Located in Houston, TX, Quantum Energy Solutions is dedicated to providing top-notch service and sustainable energy practices.
Role Description
This is a full-time on-site role located in Houston, TX, for a Marketing Customer Service position. The Marketing Customer Service representative will be responsible for providing excellent customer support to clients, ensuring customer satisfaction, managing phone calls, and enhancing the overall customer experience. This role requires effective communication with customers, resolving inquiries, and maintaining a high standard of service.
Qualifications
Customer Support and Customer Service skills
Experience in ensuring Customer Satisfaction and enhancing Customer Experience
Excellent Phone Etiquette skills
Strong written and verbal communication skills
Ability to work effectively on-site in a team environment
Experience in the energy sector is a plus
Bachelor's degree in Marketing, Business, or related field
Customer Service Representative (Construction Fence Distribution) - Fontana, CA
Fontana, CA
Ready to build your career with a stable industry leader?
Join our Fontana, CA, branch as a Customer Service Representative and become part of a high-performing, team-oriented group at a 66-year-old, privately held fencing distribution company with an excellent reputation on the West Coast. We offer a competitive salary ($50,000-$60,000/year), a full benefits package, and a clear path to promotion into an Inside Sales Representative role for high performers.
What You'll Do:
Be the friendly, knowledgeable first point of contact for customers via phone, email, and in person.
Assist customers with product inquiries, provide quotes, and process orders accurately for our construction fencing materials.
Coordinate with our inside sales and operations teams to ensure smooth order fulfillment and customer satisfaction.
Resolve customer questions or issues with a positive, solutions-focused approach, ensuring every customer feels valued.
Support the inside sales team and actively learn our product line - preparing you to step into an Inside Sales role as you excel.
What We Offer:
Competitive Pay: $50,000-$60,000 per year (based on experience).
Career Advancement: Clear path to promotion into an Inside Sales Representative role for high performers. We love to promote from within.
Full Benefits Package: 401(k) with company match; Medical, Dental, Vision & Life Insurance; Voluntary Life and Disability coverage; Employee Assistance Program (EAP); and generous Paid Time Off (PTO).
Team Culture: A high-performing, supportive, and team-oriented work environment. Our Fontana branch is proud of its teamwork, reliability, and exceptional customer service.
Stable, Family-Owned Company: Join a 66-year-old family-owned company that values every team member. We have an outstanding reputation for excellence on the West Coast and a strong culture built on integrity and respect.
What We're Looking For:
Customer-Focused: You genuinely enjoy helping customers and will go the extra mile to ensure a great experience.
Reliable & Positive: You are dependable, punctual, and bring a can-do attitude every day. You handle challenges with grace and are always willing to pitch in to help the team - no task is too small.
Strong Communicator: You have excellent communication and interpersonal skills. Bilingual (English/Spanish) is strongly preferred to serve our diverse customer base.
Eager to Learn: You take initiative and are excited to learn our products and processes. (Prior customer service experience and basic computer skills are a plus.)
About Us:
For 66 years, our family-owned fencing distribution company has been a trusted name on the West Coast. We take pride in our close-knit team, high-quality products, and exceptional customer service. When you join us, you become part of a family that works together to deliver the best for our customers and each other.
Ready to join a team that values your dedication and helps you grow? If you're a reliable, customer-focused professional seeking a long-term career opportunity, we'd love to hear from you. Apply today and take the next step in your career!
Customer Service Representative
Dallas, TX
In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Tasks and Responsibilities:
● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager
● Provide first level support to customers
● Resolve issues effectively, escalating as needed
● Greet customers with a professional and welcoming manner
● Speak to as many customers as possible daily
● Monitor and track recurring customer issues
● Update customer accounts
● Offer upgrade paths or new services to new and existing customers
● Support the Customer Success Manager as needed
Requirements:
● Demonstrate experience utilising computers
● Ability to troubleshoot and effectively
● Clear communication with peers
● Must think independently with an attention to detail
● Track and monitor tasks to completion
● Must be team oriented and maintain a professional demeanor at all times
● Enjoy helping and speaking with customers
● Excellent customer service and communication skills
● Must have a collaborative approach and positive attitude
Please submit your to apply!
Customer Service Representative
Irvine, CA
Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $22.00 to $23.00/hour.
Responsibilities
General customer service support for end users and the company sales team
Processing inbound calls from internal and external customers
Researching information requests
Scheduling delivery and service appointments
Data entry
Requirements
Previous customer service experience preferable (e.g. food service, retail, call center)
Excellent English communication skills (spoken and written)
College degree a benefit but not mandatory
Self-motivated, able to maintain focus without close supervision
Professional, positive and friendly personality
Intermediate Word, Excel and Outlook ability
At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
Certified Fingerprint Roller - Mailroom & CSR
San Francisco, CA
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 447 Sutter St., San Francisco, CA 94108
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Aid with mail room operations such as packaging, shipping and receiving mail
Assist with walk in fingerprinting servicing clients
and other duties as assigned.
Requirements and Skills
Proven work experience as a customer service rep or sales support associate
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Work Location: In person REQUIRED
CSR - Bike Technical Support
San Diego, CA
Ride1Up is a leading e-commerce company focused on the sale of electric bikes direct to consumer. This is a unique opportunity for a customer support professional to join a fun, fast paced industry while gaining valuable e-commerce operations experience.
Please note this is not a remote position and this position also requires experience in the bike industry.
The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal. They will be identifying customer needs, troubleshooting potential issues, and provide solutions to customer inquires. Additionally, this Specialist will help contribute best practices and customer support articles to improve the consumer experience. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack messaging, and Zoom calls.
Strong bicycle experience required. Electric bicycle experience preferred.
Candidates must be able to work in a fast paced work environment which includes high volume emails, Slack messaging, and Zoom calls. The ideal candidate will have the ability to build a team, train staff and develop an engaging team culture.
BENEFITS!
High demand, high growth industry
Discounts on electric bikes
Potential to gain value e-commerce operations experience
Responsibilities
Remote diagnose warranty cases and provide proper recommendations
Provide product recommendations and highlight brand benefits via phone and emails.
Provide customer support via email and phone utilizing our Customer Support Portal (Freshdesk)
Manage customer change orders including cancellations, refunds, and order modifications
Update customers with production and shipping timelines
Ad-hoc requests as needed
Qualifications
Strong bicycle knowledge (Electric bicycle experience preferred)
Ability to problem solve and communicate directly with customers
Comfortable answering phone inquiries for 8 hours
Customer service experience
Fast typing (50+ WPM) w/ comfort managing high volume email inboxes
Experience with Freshdesk or Zendesk
Experience with e-commerce and WordPress a plus
Customer Service Representative
Salisbury, NC
The Customer Care Representative effectively and efficiently manages Customer Care responsibilities.
Essential Functions
Answer phones and direct customers to correct contact and/or assist them.
Serve as secondary point of contract for customer accounts that require 24/7 availability/support. This is a minimum of 5 week requirement per year
Receive and verify customer purchase orders, then enter them into the ERP system
Maintain proactive communication with customers, keeping them informed about their order status to foster strong business relationships and ensure customer satisfaction
Participate in weekly sales calls to escalate customer issues to the business
Continually update the ERP system with current customers and contact information.
On-board and set up new accounts in the ERP system
Resolve issues promptly and professionally
Coordinate transport, including hazardous and non-hazardous products, with carriers for both bulk and packaged goods
Work with freight and logistics coordinators to arrange air, hot-shot and/or export orders
Coordinate product collection and dispatch readiness with planning/manufacturing and warehouses
Collaborate closely with the sales force to enhance customer satisfaction
Liaise with technical team to ensure chemical compatibility and assist with customer inquiries
Accompany Sales Managers on customer visits as needed, contributing a customer care perspective to discussions.
Work with the finance department to resolve billing and invoice issues
Record and address all customer complaints
Adhere to company processes, procedures, and compliance protocols.
Prepare and issue documentation (COA, SDS, PDS, etc.) according to customer requirements
Manage customer inventories and plan timely and cost-effective deliveries for both Innospec and customers
Available for after hour assistance as needed
Provide after-hours assistance and cover on-call phone shifts as required
Role Requirements
Excellent communication skills, both verbal and written
Strong attention to detail, problem solving and decision-making skills
Proficiency in technology, such as ERP system, Microsoft software, CRM tools, communication platforms, etc.
Commitment to continuous learning and professional development
Effective conflict resolution skills
Strong work ethic, organization, and time management skills
In-office presence required 3-5 days per week.
Management of logistics to delivery
Master Data Management including Customer Information and Pricing
Representing Innospec on customer related calls
Customer Service Representative
Dallas, TX
Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine.
The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers.
Responsibilities:
Provide excellent customer service in an outgoing, courteous, friendly and professional manner
Process product sales orders for customers via phone, fax or email
Assist customers in locating items in the sales catalog and/or website
Assist customers with product knowledge or technical assistance
Assist customers in tracking sales order shipments
Assist customers with account information and process credit card payments
Requierments:
Must be able to clearly speak and write in English
Spanish speaking/writing skills are a plus*
Must be polite, friendly and outgoing
Must have excellent phone etiquette and people skills
Must be able to work together, as a team, as well as independently
Ability to follow through with questions from customers
Ability to fax/email instructions and/or other document requests to customers
Must possess strong computer and typing skills
Education/Experience Required:
Prior customer service experience is a must
Prior sales experience is helpful
Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful
P&C Insurance Service Specialist
Dallas, TX
Our client is a high-volume, fast-paced insurance office that needs a Customer Success Representative who values attention to detail, analysis, follow-through and keeping a well-oiled machine running. This Customer Success Representative position requires an analytical, straightforward person who enjoys technical work and can communicate with different types of people. This is a long-term career position with opportunities for growth within the company.
Customer Success Representative Job Responsibilities:
• Answers a high volume of phone calls daily.
• Processes changes to active policies.
• Provides efficient and effective 5-star customer service.
• Enters client data into insurance quoting systems, keeping data accurate.
• Obtains underwriting approval by completing insurance applications for coverage and gathering required documentation.
Ideal candidates will possess the following:
• 3+ years of Customer Service Experience in the Insurance Industry, preferably in an independent agency.
• Property and Casualty license
• Meticulous and able to carefully review insurance policies and contracts to ensure accuracy and compliance with established processes.
• Capable of analyzing insurance data, identifying potential risks, and providing appropriate solutions
• Customer-focused and able to address client concerns, answer questions, and provide insight and solutions effectively.
• Processed-oriented and able to follow established workflows while also contributing to process improvements when necessary.
• Excellent communication skills
• Well-organized with good follow-through to completion
• Proficient in Microsoft Outlook, Excel, and Word. Proficient in Adobe Reader/Acrobat. Able to adapt and learn new, web-based, computer software programs.
Constituent Services Intake Representative
San Antonio, TX
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)
Office of Councilwoman Dr. Sukh Kaur - San Antonio City Council District 1
Constituent Services Intake Representative - Salary ($37,440.00 - $61,817.34 Annually)
Position Location: In-Person, 8507 McCullough Ave, STE A7, San Antonio, Texas
This role is not a remote position, all applicants must be willing to commit to in-person work in a professional office setting.
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)
Role Summary
The Constituent Services Intake Representative is the first point of contact for residents reaching out to the District 1 Office. This role is responsible for logging constituent inquiries, tracking service requests, and following up with City departments to ensure timely resolution. The ideal candidate is skilled in customer service, de-escalation, and passionate about delivering responsive, empathetic service to the diverse residents of District 1. This position is generally the first point of contact for a constituent connecting with the District 1 office and leaving a positive first impression is an imperative.
Key Responsibilities
Receive, log, and manage incoming constituent service requests via phone, email, in-person visits, or 311 referrals.
Use the City's constituent management systems (CRM tools, case tracking spreadsheets, etc.) to maintain up-to-date records and ensure cases are followed through to resolution.
Respond to residents with clear, timely, and empathetic updates on the status of their concerns.
Coordinate with internal office staff and relevant City departments to ensure prompt attention to service issues.
Support junior and senior staff in maintaining case status reports and responding to high-volume periods.
Assist in identifying recurring issues or trends that may require strategic office attention or follow-up.
Occasionally attend community meetings, outreach events, or site visits to better understand and document constituent concerns.
Provide general office support as needed, including helping triage emails, calls, and walk-ins.
Preferred Qualifications:
Friendly, professional, and patient communicator-especially with residents experiencing frustration.
Detail-oriented and organized; follows up consistently and thoroughly.
Tech-literate and comfortable using CRM systems, spreadsheets, and email platforms.
Quick learner with a commitment to public service and a genuine desire to help.
Team player, adaptable, and willing to support staff across functions as needed.
Bilingual (English/Spanish) strongly preferred.
Minimum Job Requirements:
High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
Additional Information:
This position is at-will and subject to termination at any time.
Employment is contingent on background check and pre-employment drug testing.
Official transcripts and relevant certifications may be required during onboarding.
Evening and weekend availability may be occasionally required for community events or meetings.
Working conditions are primarily in an office setting but may include occasional travel for site visits or public meetings.
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)