Customer Service Representative
Customer Service Representative Job 9 miles from Chippewa Falls
FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation: $17.00 per hour
Customer Service Technician
Customer Service Representative Job 42 miles from Chippewa Falls
For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are seeking a Customer Service Technician to join our team!
This individual will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of Rice Lake Weighing Systems' policy, procedure, departments and systems, and by exceeding the customer expectations in all inquiries and orders.
Position has a flexible work week which will be scheduled anywhere between the hours of 6:30am to 6:30pm on weekdays and occasional Saturday mornings. The position will also include occasional overnight travel to customer installations.
Education and Experience:
Associate's Degree in Computers (programming or networking), Electronics or related field or two (2) or more years' experience
Experience in phone-based customer service is a big plus
Experience in weighing industry, electronics, or similar products is highly desirable
Skills:
Basic electronic skills
Familiar with windows-based platforms, connectivity to peripheral devices, wired and wireless networking, PC support and troubleshooting
High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
Must work well under pressure and maintain professionalism during demanding situations
Must be self-motivated, confident, highly dependable, and have solid follow- up skills
Good M2K mainframe and personal computer skills including Windows, Word and Excel skills
Excellent organizational skills, typing/keyboarding skills (50+ wpm) and written reporting skills
Ability to interact with other departments to gain access to necessary information and be able to multitask
Professional telephone presence and ability to respond to customers in a timely and value-added manner
RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, profit sharing, 401k, and wellness benefit programs.
If you need assistance with your application, please call **************.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative Job 9 miles from Chippewa Falls
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Custom Cabinet Sales Rep.
Customer Service Representative Job 9 miles from Chippewa Falls
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Representative
Customer Service Representative Job In Chippewa Falls, WI
Work for a company where employees make the difference and opportunity awaits !
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits :
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
Customer Service Representative
Customer Service Representative Job In Chippewa Falls, WI
Pay: $18.50/hour, plus commission The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.
Key Responsibilities:
* Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
* Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
* Answer incoming and make outgoing customer telephone calls.
* Receive and resolve, within established guidelines, customer questions and concerns.
* Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
* Track customer information and concerns and enter data into database.
* Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
* Maintain new account files.
* Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
* Provide timely and accurate information regarding missed stops or other customer concerns.
* Generate call-in work orders for drivers
* Download, distribute and answer all customer inquiries received via email.
* Take web request and process payments by phone.
* Process customer payments via internet and take cash payment's as needed.
* Enter new subscription residential accounts into system.
* Run credit checks on new customers.
* Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
* Key all new/cancelled accounts into Tower system and verify in system.
* Scan all contracts into system and maintain records of them.
* Assist in completing the Affirmative Action log for all applicants.
* Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
* Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
* Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
* May provide back up assistance for Office Coordinator.
* Perform other duties and responsibilities as required or requested by management.
Requirements:
* High School Diploma or GED.
* One (1) to Two (2) years customer service call center experience.
Knowledge, Skills and Abilities:
* Ability to implement solutions to general and specific customer concerns.
* Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
* Possess good organizational skills and record keeping skills.
* Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
* Proficient in Microsoft Outlook, Microsoft Word and Excel.
* Good problem solving ability.
* Excellent data entry skills.
Physical/Mental Demands:
* Ability to stand, sit, walk, use hands and fingers, talk and hear.
* Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
* Work in indoor office environment 95% of the time.
* Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Customer Service Representative
Customer Service Representative Job In Chippewa Falls, WI
Pay: $18.50/hour, plus commission The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.
Key Responsibilities:
• Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
• Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
• Answer incoming and make outgoing customer telephone calls.
• Receive and resolve, within established guidelines, customer questions and concerns.
• Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
• Track customer information and concerns and enter data into database.
• Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
• Maintain new account files.
• Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
• Provide timely and accurate information regarding missed stops or other customer concerns.
• Generate call-in work orders for drivers
• Download, distribute and answer all customer inquiries received via email.
• Take web request and process payments by phone.
• Process customer payments via internet and take cash payment's as needed.
• Enter new subscription residential accounts into system.
• Run credit checks on new customers.
• Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
• Key all new/cancelled accounts into Tower system and verify in system.
• Scan all contracts into system and maintain records of them.
• Assist in completing the Affirmative Action log for all applicants.
• Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
• Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• May provide back up assistance for Office Coordinator.
• Perform other duties and responsibilities as required or requested by management.
Requirements:
• High School Diploma or GED.
• One (1) to Two (2) years customer service call center experience.
Knowledge, Skills and Abilities:
• Ability to implement solutions to general and specific customer concerns.
• Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
• Possess good organizational skills and record keeping skills.
• Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
• Proficient in Microsoft Outlook, Microsoft Word and Excel.
• Good problem solving ability.
• Excellent data entry skills.
Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers, talk and hear.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
• Work in indoor office environment 95% of the time.
• Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Customer Service Rep I
Customer Service Representative Job 9 miles from Chippewa Falls
Job Details EAU CLAIRE, WIDescription
Job Type: Full-Time
Pay: Hourly, Biweekly
Schedule: Monday through Friday 8 AM to 5:00 PM with an hour lunch. This position requires 40+ hours a week depending on workload.
Company: Net Health Shops LLC/Sunnydaze Decor is an Eau Claire based eCommerce(internet) company. We have been an importer and a multi-channel eCommerce marketer of indoor and outdoor home décor since 2006. Our growth comes from the relentless focus on product innovation, flexibility, and work ethic. Our company culture and positive morale make Net Health Shops an outstanding company to work for. If you are a highly motivated, dependable team player apply today!
Key Responsibilities:
Answer inbound customer calls, emails, and messages promptly and professionally.
Provide accurate information about products, services, and company policies.
Assist customers in troubleshooting issues, processing orders, and resolving concerns.
Maintain detailed and accurate records of customer interactions in the CRM system.
Escalate complex or unresolved issues to higher-level customer service or management teams.
Follow up with customers to ensure their concerns have been addressed satisfactorily.
Process returns, exchanges, and refunds as necessary, following company policies.
Promote and upsell company products or services as appropriate.
Communicate and collaborate with external and internal teams to ensure customer satisfaction and resolve challenges efficiently
External: Marketplaces, warehouses, suppliers, carriers
Internal: team members from various departments within the company
Stay updated on company products, services, and promotions to provide accurate information.
Provide timely updates on shipment status and metrics
Stay informed about Marketplace requirement changes and update processes accordingly
Monitor fulfillment costs and identify opportunities for cost savings
Ensure shopping labels are accurate and printed in a timely manner
Arrange transportation and coordinator shipments with carriers to ensure timely delivery
Required Qualifications:
High school diploma or equivalent; Associate's degree or some college coursework preferred.
0-2 years of customer service experience, preferably in a call center or retail environment.
Excellent communication skills, both written and verbal.
Strong problem-solving skills and the ability to handle challenging situations with professionalism.
Basic computer skills, including proficiency with Microsoft Office or similar software.
Ability to work in a fast-paced environment and manage multiple customer inquiries.
Friendly and positive attitude, with a strong focus on customer satisfaction.
Benefits:
Health and Dental Insurance
HSA Plan
Life, Short Term Disability, Accident, and Critical Illness Insurance
401K plan with generous employer contributions
Paid Time Off (PTO)
Customer Service Representative - Eau Claire, WI
Customer Service Representative Job 9 miles from Chippewa Falls
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Customer Service Representative Job 9 miles from Chippewa Falls
Full-time Description
Lakes Gas has an exciting opportunity for candidates with excellent people skills. We are looking for an energetic person who can provide outstanding service to our customers and promote our business to the community. Lakes Gas provides a friendly, team-based work environment in small local offices. This position will include walk-in, phone, and email contact with customers and potential customers. You must be able to multi-task and be attentive to details. Excellent people skills and computer skills are required. In addition to hourly wages, Lakes Gas provides benefits, vacation time and opportunities for bonus and incentives.
Requirements
Outstanding customer service skills, ideal if you like working with people.
Working knowledge of Microsoft Word and Excel.
Strong data entry skills to maintain and update customer data records along with product inventories.
Enhanced communication skills both written and verbally.
Ability to learn, manage and navigate web-based applications designed for the propane industry.
Ability, after brief training, to read, interpret, and understand work orders, shipping papers, product labels and invoices.
Ensure compliance that the branch is operating per established company guidelines/policies and procedures.
Willing to explore, critique, and forward ideas, and work with the home office to implement improvements and directions to streamline processes
Major Position Accountabilities:
Providing excellent service to customers and potential customers, including walk-in, telephone or email.
Working closely with the Branch Manager to schedule service work.
Ability to close sales on inbound and outbound calls and emails.
Soliciting and collecting payments on past due invoices in a timely manner and actively working on customer account balances.
Responsible for the cash and credit card activities while performing account reconciliations.
Processing branch mail, including trips to and from the post office to retrieve and drop off mail (with a valid driver's license).other employees and/or customers.
Responsible for making daily deposits.
Responsible for weekly and monthly reporting and must understand the importance of due dates.
Monitoring and ordering office supplies and forms in accordance with company ordering procedures.
Promptly and accurately coding vendor invoices for payment.
Ability to lift 30 pounds to assist customers with cylinder fills.
Availability for limited travel within Regional Area, as required.
Ability during busy season (Oct-Mar) to be able to work Saturdays on a rotating schedule in support of branch operations.
Driving customer retention and reinforcing strategies for growth.
Critical Success Factors:
Ability to work with and respectfully interact with other employees and/or customers.
Ability to build and contribute to a cohesive, collaborative, and goal-oriented team with a hands-on approach.
Conducting self in a professional business-like manner with customers, co-workers, and managers.
Communicating with co-workers to ensure tasks are completed timely and accurately.
Working with minimum supervision, following published and verbal standards, guidelines, policies and procedures developed by Lakes Gas Co., and state, federal and local laws.
About Lakes Gas:
Lakes Gas is the leading distributor of propane in the region, with 55 offices in Minnesota, Wisconsin, Illinois, Michigan, North Dakota and South Dakota. We are a family-owned company based in Wyoming, Minnesota and known for incredible service.
Lakes Gas is an equal opportunity employer.
Customer Service Representative
Customer Service Representative Job 9 miles from Chippewa Falls
We are looking to add 1 Customer Service Advisor to our Quick Lane Department. We are looking for someone that likes to smile, thinks they are funny (other people thinking you are funny is a plus) and likes to be in a team environment. This is a fast paced environment and our job is to make our customers feel well informed and listened to. The top priority of this job is good customer service so being able to talk to customers face to face and over the phone is required.
We are looking for a people, person; we can teach you the car stuff!
As a Customer Service Advisor, You Will:
Greet customers when they drive up to the Quick Lane in a timely, friendly manner
Customer Communication: Let customers know wait times, communicate what the Technicians findings are during their inspection, provide estimates of labor and parts; contact customers for approval of services
Keep Quick Lane Manager, Quick Lane Lead Technician and Quick Lane Lead Advisor informed of all problems and potential problems involving repairs and equipment
Deliver vehicle to customer and go over vehicle report card and answer any questions
Full time Monday-Friday 8:15 am - 5:15 pm every 3rd Saturday 7:45 am - 3:15 pm. When you work Saturday, you will have the Monday before off during the week.
Base pay $16.50 - $18.50/hour paid every Friday direct deposited plus monthly customer service bonuses.
Requirements
• High school diploma or equivalent
• Must possess expert knowledge of Microsoft Office Suite
• Prior customer service experience, preferably within the automotive industry
• Must be able to work in a fast-paced customer service environment
• Knowledge of automotive industry
• Ability to remain courteous and professional while handling difficult or challenging situations
• Excellent communication skills
• Strong analytical and problem-solving skills
EEOC Statement
Eau Claire Ford Lincoln is an Equal Opportunity Employer. It is the policy of Eau Claire Ford Lincoln to provide equal employment opportunity to all individuals and not to discriminate against any employee or applicant on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran or marital status, sexual orientation, or any other unwarranted factor. This policy governs all areas of employment including recruitment, hiring, and promotion.
Customer Service Rep(02101) - 2570 Gracie Dr
Customer Service Representative Job 48 miles from Chippewa Falls
Job Description
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
Customer Service Representative
Customer Service Representative Job 28 miles from Chippewa Falls
Named American Banker's "Best Banks to Work For" six consecutive years and now CertifiedTM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about!
Forward Bank in Thorp seeks an outgoing, service-oriented individual for a full time Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions.
Qualifications:
Positive attitude with superior customer service and communication skills
Strong attention to detail and accuracy in cash-handling
Good computer skills, specifically with Microsoft Word and Excel software applications
Ability to manage multiple tasks in a fast-paced environment
Join our team and help us live our mission…To Move Our Communities FORWARD!
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative Job 13 miles from Chippewa Falls
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements:
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Inside Sales Representative (Stanley, WI)
Customer Service Representative Job 22 miles from Chippewa Falls
Job DescriptionDescription:
Hixwood Metal is Wisconsin's premier source for all your coil, blank flat stock, slit coil, agricultural, pole barn, shed and building supply needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with quality building components since 1998.
Position Purpose: Become part of a successful sales team playing a fundamental role in achieving customer acquisition and revenue growth objectives.
Core Value Expectations:
• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customer service both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose or hide.
• Evidence humility by actively receiving teaching and mentoring. Primary Role Expectations:
• Source new sales through inbound lead follow-up and outbound cold calls and emails. • Provide customers with quotes and pricing.
• Close sales and achieve goals.
• Answer phone calls, emails and in-person sales inquiries from customers.
• Work directly with customers to understand their needs and expectations.
• Ability to handle several accounts simultaneously.
• Maintain and expand your database of prospects.
• Learn and use enterprise resource planning (ERP) system, CRM system (Hubspot), and estimating software (Smart Build).
• Work as a team player by assisting the sales department as needed.
• Manage your accounts, collecting receivables within 30 days of project completion.
• Assist as needed with training incoming customer service representatives.
• Actively participate in trade shows and other industry events.
• Provide all customer feedback to the Sales Development Manager.
• Occasional travel to customer site.
• Other duties as assigned.
Requirements:
Qualifications:
• Great customer service skills are a must!
• Previous experience in the construction or building materials industry.
• Excellent communication and interpersonal skills with a positive attitude.
• Outstanding organizational skills with the ability to multi-task.
Ability to work with little supervision in a fast-paced environment and manage time effectively.
• Proven inside sales experience is a plus.
• Strong problem-solving skills and the ability to exercise sound judgement and make decisions.
• Need to be independent, self-motivated and a team player.
• Must have mathematical skills commensurate with position.
• Strong phone presence with experience dialing dozens of calls per day.
• Strong listening and presentation skills.
• Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook).
Education and Experience Requirements:
• High school diploma or GED.
• At least one year of inside sales experience is preferred.
Physical Requirements:
• Must be able to lift at least 25 lbs.
• Walking, standing, and sitting for long periods of time.
Customer Service Representative
Customer Service Representative Job 9 miles from Chippewa Falls
FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Customer Service Technician
Customer Service Representative Job 42 miles from Chippewa Falls
divdivdivdivdivdivdivdivdivdiv/divp id="is Pasted" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;'span style='font-size: 16px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style='font-size: 16px; font-family: garamond, "times new roman", serif; color: black;'For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are seeking a strong Customer Service Technician /strongto join our team!/spanspan style='font-size: 16px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style='font-size: 16px; font-family: garamond, "times new roman", serif; color: black;'This individual will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of Rice Lake Weighing Systems' policy, procedure, departments and systems, and by exceeding the customer expectations in all inquiries and orders./spanspan style='font-size: 16px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style='font-size: 16px; font-family: garamond, "times new roman", serif; color: black;'Position has a flexible work week which will be scheduled anywhere strongbetween the hours of 6:30am to 6:30pm on weekdays and occasional Saturday mornings./strong/spanspan style='font-size: 16px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);' /spanspan style='font-size: 16px; font-family: garamond, "times new roman", serif; color: black;'The position will also include strongoccasional overnight travel to customer installations./strong/spanspan style='font-size: 16px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style="font-family: garamond,'times new roman',serif;"stronguspan style="font-size: 16px; color: black;"Education and Experience: /span/u/strong/span/pul style="list-style-type: disc;margin-left:undefined;"li style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"Associate's Degree in Computers (programming or networking), Electronics or related field or two (2) or more years' experience/span/lili style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"Experience in phone-based customer service is a big plus/span/lili style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"Experience in weighing industry, electronics, or similar products is highly desirable/spanspan style="font-size: 16px; color: rgb(65, 65, 65);" /span/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style="font-family: garamond,'times new roman',serif;"stronguspan style="font-size: 16px; color: black;"Skills:/span/u/strong/span/pul style="list-style-type: disc;margin-left:undefined;"li style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"Basic electronic skills /span/lili style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"Familiar with windows-based platforms, connectivity to peripheral devices,/span wired and wireless networking, PC support and troubleshooting/lili style='font-family: garamond, "times new roman", serif;'span style="font-size: 12pt; color: black;"High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills/span/li/ulul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Must work well under pressure and maintain professionalism during demanding situations/spanspan style="font-size: 16px;" /span/lili style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Must be self-motivated, confident, highly dependable, and have solid follow- up skills/span/lili style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Good M2K mainframe and personal computer skills including Windows, Word and Excel skills/span/lili style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Excellent organizational skills, typing/keyboarding skills (50+ wpm) and written reporting skills/spanspan style="font-size: 16px;" /span/lili style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Ability to interact with other departments to gain access to necessary information and be able to multitask/spanspan style="font-size: 16px;" /span/lili style='margin: 0in; line-height: normal; font-size: 15px; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65); text-align: justify; background: white;'span style="font-size: 16px; color: black;"Professional telephone presence and ability to respond to customers in a timely and value-added manner/spanspan style="font-size: 16px;" /span/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:"Calibri",sans-serif;'span style='font-size: 16px; line-height: 107%; font-family: garamond, "times new roman", serif; color: rgb(65, 65, 65);'br/ /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:"Calibri",sans-serif;'span style='font-size: 16px; line-height: 107%; font-family: garamond, "times new roman", serif;'RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, profit sharing, 401k, and wellness benefit programs. /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:"Calibri",sans-serif;'span style='font-size: 16px; line-height: 107%; font-family: garamond, "times new roman", serif;' /span/pp style="margin: 0in 0in 8pt; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; text-align: left;"span style='font-size: 16px; line-height: 107%; font-family: garamond, "times new roman", serif;'If you need assistance with your application, please call **************./span/pp style="margin: 0in 0in 8pt; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; text-align: left;"span style="font-family: garamond,'times new roman',serif;"br//span/pp style="margin: 0in 0in 8pt; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; text-align: left;"span style='font-size: 16px; line-height: 107%; font-family: garamond, "times new roman", serif;'Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens./span/pdivbr/div class="fr-view"divdivp style="text-align:center;"br/ /p/div/div/div/divp/ppbr//p/div/div/div/div/div/div/div/div
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Customer Service Representative
Customer Service Representative Job In Chippewa Falls, WI
Customer Service Representative
Work for a company where employees make the difference and opportunity awaits!
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits:
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
Customer Service Rep(02101) - 2570 Gracie Dr
Customer Service Representative Job 48 miles from Chippewa Falls
Job DescriptionOperate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
Inside Sales Representative (Stanley, WI)
Customer Service Representative Job 22 miles from Chippewa Falls
Full-time Description
Hixwood Metal is Wisconsin's premier source for all your coil, blank flat stock, slit coil, agricultural, pole barn, shed and building supply needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with quality building components since 1998.
Position Purpose: Become part of a successful sales team playing a fundamental role in achieving customer acquisition and revenue growth objectives.
Core Value Expectations:
• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customer service both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose or hide.
• Evidence humility by actively receiving teaching and mentoring. Primary Role Expectations:
• Source new sales through inbound lead follow-up and outbound cold calls and emails. • Provide customers with quotes and pricing.
• Close sales and achieve goals.
• Answer phone calls, emails and in-person sales inquiries from customers.
• Work directly with customers to understand their needs and expectations.
• Ability to handle several accounts simultaneously.
• Maintain and expand your database of prospects.
• Learn and use enterprise resource planning (ERP) system, CRM system (Hubspot), and estimating software (Smart Build).
• Work as a team player by assisting the sales department as needed.
• Manage your accounts, collecting receivables within 30 days of project completion.
• Assist as needed with training incoming customer service representatives.
• Actively participate in trade shows and other industry events.
• Provide all customer feedback to the Sales Development Manager.
• Occasional travel to customer site.
• Other duties as assigned.
Requirements
Qualifications:
• Great customer service skills are a must!
• Previous experience in the construction or building materials industry.
• Excellent communication and interpersonal skills with a positive attitude.
• Outstanding organizational skills with the ability to multi-task.
Ability to work with little supervision in a fast-paced environment and manage time effectively.
• Proven inside sales experience is a plus.
• Strong problem-solving skills and the ability to exercise sound judgement and make decisions.
• Need to be independent, self-motivated and a team player.
• Must have mathematical skills commensurate with position.
• Strong phone presence with experience dialing dozens of calls per day.
• Strong listening and presentation skills.
• Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook).
Education and Experience Requirements:
• High school diploma or GED.
• At least one year of inside sales experience is preferred.
Physical Requirements:
• Must be able to lift at least 25 lbs.
• Walking, standing, and sitting for long periods of time.