Customer Service Representative Jobs in Lawrence, IN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Services Representative is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Schedule: Monday - Friday, 8:00AM - 5:00PM Location: 7151 Marsh Rd., Indianapolis, IN 46278 Primary Responsibilities: Provide exceptional service to all customers Greets patients as they arrive and manages wait time Complete check-in and check-out tasks to include insurance verification and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk-in patients and visitors Answers phones and schedules appointments as necessary, verifying correct visit type and primary care provider Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted Work with back-office staff to ensure smooth patient flow Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas Establish and maintain effective working relationships with patients, employees, and the public Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of experience in a healthcare setting Preferred Qualifications: 1+ years working experience in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records Experience working with medical insurance Advanced level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.) Knowledge of EMR software Knowledge of medical terminology The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Cummins Behavioral Health Systemsis seeking a full-time CertifiedRecovery Specialist(CRS) or Certified Peer Support Professional (CPSP) tobe part of our whole-health recovery team in Indianapolis, IndianawithinMarion County. Certified Recovery Specialists/Certified Peer Support Professionals are so valuable to the people we serve. At Cummins, we believe in the value of lived experience and how those unique skills and life wisdom are helpful to guide others in their own recovery journey. As a CRS/CPSP, or sometimes called a Peer Recovery Specialist, we celebrate your unique recovery experience and know that your story makes a difference in bringing hope to others. Cumminsis a learning organization, and we believe in supporting our peers in ongoing learning opportunities to strengthen their skill sets. We recognize the need to provide a judgment and stigma-free environment where persons are able to learn, grow, and succeed. Education and/or Experience: Require candidates who have personal lived experience with addictions. Minimum of a high school diploma or GED is also required. Must be able to verify completion of a state-approved Certified Health Worker/Certified Recovery Specialist (CHW/CRS) or Certified Peer Support Professional (CPSP) training program with passing score on certification exam andwith supporting verification documentation. Must possess a valid Indiana Driver's license. Benefits Include: Competitive salaries. Bilingual pay bonus. Excellent work life balance (paid time off and holidays). Professional training, leadership training, and advancement available. Comprehensive insurance package. Clinical support from leaders in field. Matching contributions to your 401K program. As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Learn about the many rewards of a career with Cummins! Apply today! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Powered by ExactHire:143006

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as a Vehicle Service Specialist, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point safety check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.75 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Rexel USA is recognized as a Great Place to Work! _Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer._ A career with us offers professional growth, career advancement, unlimited opportunities to learn and enjoy the work we do. If you're passionate about problem-solving and relationship building, join our team and unlock a world of digital tools, customer integration services, and top-tier products to exceed customer expectations. Benefit from our strong partnerships with leading suppliers to secure and retain new customers. Don't miss the chance to apply for the Inside Sales Representative - Combined at Gexpro today! *The position of Inside Sales Representative will be based out of our Indianapolis, IN location!* Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. Summary The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do * Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assists outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. What You'll Need * High school diploma or GED * 2+ years of customer service, sales, or electrical distribution experience Knowledge, Skills and Abilities * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed * *Working Conditions and Physical Demands* * * *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working Environment* * *Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally - up to 20%* * *Handles or works with potentially dangerous equipment Occasionally - up to 20%* * *Travels to offsite locations Occasionally - up to 20%* Physical Demands * Sit: Must be able to remain in a stationary position Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location Frequently - 21% to 50% * Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Occasionally - up to 20% Weight and Force * Lift up to 25 pounds Frequently - 21% to 50% * Lift more than 100 pounds Occasionally - up to 20% “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within *Inside Sales Representative - Combined* 153355 Indianapolis, IN Gexpro Branch Field Sales JAD123 [[filter9]] We are committed to creating a culture of belonging and an inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation, email ********************* or call ************** Pay: $53,351.38 - $64,251.13 per year Shift: * 8 hour shift * Day shift Work Location: In person

div class="col col-xs-7 description" id="job-description" p style="line-height:1.38;"We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team!/p pAs a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment./ph3strongResponsibilities of a Customer Success Representative:/strong/h3ulliEngage in daily face-to-face customer service and sales interactions with customers./lili Meet and exceed assigned sales goals within your territory./lili Build brand awareness by effectively promoting various telecommunication services./lili Identify customer needs and recommend suitable products and services./lili Generate promotional events to enhance brand visibility and drive sales growth./lili Foster and maintain positive relationships with partnered retailers./li/ulh3strongSkills amp; Experience Needed to Succeed as a Customer Success Representative:/strong/h3ulliA proactive approach to ensuring customer needs in a timely manner/lili Adaptability to excel in a fast-paced sales and customer service environment/lili Flexibility to adapt to a changing amp; competitive environment/lili Self-starter mentality/lili Competitive mindset to drive success in sales targets and Customer Success Representative team objectives/lili Leadership experience in a team or related setting is a plus/li/ulh3strongQualifications for a Customer Success Representative:/strong/h3ulliHigh school diploma or equivalent, 1-2 years of experience in a sales or Customer Success Representative role is preferred/lili Reliable transportation to the office/lili Excellent written and verbal communication skills/lili Outgoing personality with a proven ability to work in a team setting amp; independently/li/ul#Linkedin-OnSitebr/br/ /div

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Vision insurance Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES

**Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionSalary: $16-18/hr. About Us Genesis Electrical Service was founded in 1999. The founder and CEO set out to create a place where people love coming into work every day. Our goal is to be people who are: Humble: We think about others more than ourselves. Hungry: We passionately pursue the goal with energy and focus. Smart: We communicate clearly and effectively. Description: In this role, you will be the primary point of contact for our valued customers, ensuring their success with our services. You will build strong relationships, proactively identify their needs, and become a trusted advisor. You will play a key role in driving customer satisfaction, retention, and growth. Responsibilities: Answer inbound customer calls/emails and ensure they are set up for success. Provide ongoing support and answer customer questions in a timely and efficient manner. Proactively identify and address customer challenges to prevent churn. Track customer health and usage metrics, and identify opportunities for upsells. Collaborate with internal teams (e.g., electricians, sales, offices admin) to resolve customer issues and ensure their needs are met. Gather and analyze customer feedback to identify areas for service improvement. Qualifications: Bachelor's degree in a relevant field (or equivalent experience) Minimum 1-2 years of experience in customer service or a related field Strong understanding of the customer journey and best practices in customer success Excellent communication, interpersonal, and problem-solving skills Ability to work independently and as part of a team Proactive and self-motivated with a strong work ethic Proficiency in customer relationship management (CRM) software and other relevant tools Benefits: Competitive salary and benefits package Opportunity to work in a fast-paced and dynamic environment Make a real impact on our company's success Be part of a collaborative and supportive team Ready to join a growing company and make a difference? We look forward to hearing from you!

Job Description Duties and responsibilities include: Delivers products to customers. Loads truck with product for next delivery day. Verifies daily invoicing with a handheld computer. Tracks customer inventory of product for correct delivery and billing quantities. Takes care of or assists in customer service issues concerning routes and aides in retaining customers. Completes all daily paperwork as needed. Increases dollar volume on route by soliciting additional sales. Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as needed. Keep truck clean and notify Fleet Manager of any truck issues. Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather. Other duties as assigned. Monday through Friday work week Requirements and qualifications: Requires high school diploma or equivalent. Requires a valid driver’s license with a For-hire endorsement. Must pass a DOT physical prior to employment. Must pass drug/alcohol screening. Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects, customer service issues and miscellaneous items. Attention to detail is a must as errors may involve loss of customers. Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier. Requires ability to communicate verbally with others. Ability to handle multiple projects at once and maintain organization. Physical Requirements: Requires maximum physical effort. Required to sit for extended periods, Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk. Must be able to drive a truck/step van. Maximum unassisted lift = 50 lbs. Ability to read, enter and use efficiently a handheld computer Ability to use telephone to communicate with customers and internal support personnel. Gloves are recommended. Environmental Requirements: Outside air temperatures during all seasons. Including extreme heat/humidity during summer and cold during winter season. At times, extreme odors or unclean product

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. Outbound sales Repersentative Job Summary As the Outbound Sales Representative, you will build business relationships with advisors who market our products and services to meet or exceed established individual and team sales goals and help the advisor provide the right solutions to their clients. This is a consultative phone-based and on the field position. The Outbound Sales Representative is responsible for working independently on out going call efforts while maintaining a strong product knowledge that is used to promote and market products to representatives and solicit orders. Responsibilities * Making proactive outbound calls to representatives to sell our products * Identify leads, manage prospects and acquire new business * Make proactive calls-out as part of marketing, product or lead generation campaigns * Follows up on generated leads to help grow business and documenting the outcome * Occasional traveling to client sites or conferences to help grow business * Provides product and illustration sales support * Fields inbound calls from Delaware Life Toll Free lines, priority for the ACD Q Calls * Identify cross sell opportunities and build strong Delaware Life brand with the callers and clients * Generate illustrations and webinars from sales purposes * Helps and participates with DLM's marketing campaigns follow through in support of external and internal wholesalers * Resolves client concerns * Responds to voicemail/email broker requests * Participates in team meetings and training programs * Identifies client situation and present options available * Maintains integrity of broker database * Demonstrates knowledge of Delaware Life's products * Support inbound telephone queue where you will answer product and rate questions, fulfill requests for marketing collateral, application kits, and hypothetical illustrations * Serve as trouble-shooter and problem solver for advisors on product and process issues and maintain a strong knowledge of available corporate resources, referring advisors to appropriate areas as necessary to ensure problem resolution * Document activity in the CRM system (Salesforce) i.e. appointments, sales calls, follow-ups, call campaigns and sales opportunities etc. * Productively work together and collaborate with other home office departments * Demonstrate excellent listening skills to better assess an advisor's needs and determine the type of sales support necessary to accomplish the objective and add value to the products * Keep the sales desk manager appraised of any training or development needs that will result in greater performance and personal growth. * Under limited direction, uses specialized knowledge and skills obtained through education and experience to help advisors * Other duties as assigned Experience * Bachelor's degree or equivalent experience * At least 1+ years of cold calling experience, with strong track record of success is a preference * Strong presentation, negotiation and closing skills * Strong knowledge of annuity, insurance or investment products preferred * Active FINRA Series 6, 63 and State Life and Health licenses preferred or obtain within 3 months of hire * Strong oral and written communication skills. Capable of presenting technical product knowledge with professional phone and/or face to face skills * Highly motivated and able to work independently and perform under pressure. Ability and desire to spend significant portion of job developing relationships virtually and over the phone * Excellent interpersonal skills and ability to work in a team environment. Strong territory management, independence, and organizational skills * Working knowledge of office automation tools; experience with contact management tools a plus Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company's Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. #LI-KS1

BASIC FUNCTION: Priority areas include establishing customer relationships, filling orders, sizing and selling equipment within a call center environment. This position requires knowledge of our products, as well as excellent time management and interpersonal, and communication skills. This is an excellent career opportunity as our sales growth has out-paced the industry average, creating new positions for the self-motivated, goal oriented team player. Call center representatives will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.” Core Values: ♥ Honesty - We keep our promises, are truthful, and instill confidence ♥ Excellence - We passionately deliver exceptional experiences ♥ Accountability - We are all accountable and strive for results ♥ Respect - We value others, care about people, and treat them respectfully ♥ Teamwork - We work together to provide solutions internally and externally Core Competencies: Building Trust - Interacts with everyone in a way that gives them confidence in personal and company intentions Customer Focus - Listens to customers and addresses issues while maintaining supportive customer relationships Productivity - Strives to consistently achieve excellence in performance and maintains focus in the face of obstacles Adaptability - Changes approach when necessary to achieve goals and adjusts style as needed to the situation at hand Cooperation - Uses tact to maintain effective work relationships with coworkers and stakeholders Job Specific Competencies : Sense of Urgency - Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks with a sense of precision Results Oriented - Maintains focus and perseveres in the face of obstacles and prioritizes tasks based on importance Position Responsibilities:  Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description  Uses computer, catalog, or any other resources to meet or exceed customer need  Recognizes products most commonly purchased by customers and resolves commonly encountered issues  Recognizes and identifies HVAC/R parts and equipment to fulfill customer needs and answer questions  Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call  Maintains image of Johnstone Supply by ensuring an exceptional customer shopping experience  Stays informed of new products and utilizes opportunities to educate self, co-workers and customers Qualifications:  Ability to work in fast-paced environment providing solutions for customer contacting the call center  A High School Diploma or a G.E.D. Associates or Bachelor's degree  Technical Diploma in HVAC/R and at least two years of work experience in the HVAC/R field (preferred)  Must be a detailed-oriented individual and possess excellent verbal, written, and communication skills  Energetic and effective demeanor with a positive attitude that is conscientious, enthusiastic and articulate  Proficient computer skills (MS Word or Excel or similar software related program)  Must be able to comprehend business math calculations and astute with computer navigation skills

Job Description La Fonda On The Plaza in Indianapolis, IN is looking for one call center representatives to join our team. We are located on 51 Ditch Rd. Our ideal candidate is self-driven, motivated, and hard-working. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

BASIC FUNCTION: Priority areas include establishing customer relationships, filling orders, sizing and selling equipment within a call center environment. This position requires knowledge of our products, as well as excellent time management and interpersonal, and communication skills. This is an excellent career opportunity as our sales growth has out-paced the industry average, creating new positions for the self-motivated, goal oriented team player. Call center representatives will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.” Core Values: ♥ Honesty - We keep our promises, are truthful, and instill confidence ♥ Excellence - We passionately deliver exceptional experiences ♥ Accountability - We are all accountable and strive for results ♥ Respect - We value others, care about people, and treat them respectfully ♥ Teamwork - We work together to provide solutions internally and externally Core Competencies: Building Trust - Interacts with everyone in a way that gives them confidence in personal and company intentions Customer Focus - Listens to customers and addresses issues while maintaining supportive customer relationships Productivity - Strives to consistently achieve excellence in performance and maintains focus in the face of obstacles Adaptability - Changes approach when necessary to achieve goals and adjusts style as needed to the situation at hand Cooperation - Uses tact to maintain effective work relationships with coworkers and stakeholders Job Specific Competencies : Sense of Urgency - Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks with a sense of precision Results Oriented - Maintains focus and perseveres in the face of obstacles and prioritizes tasks based on importance Position Responsibilities:  Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description  Uses computer, catalog, or any other resources to meet or exceed customer need  Recognizes products most commonly purchased by customers and resolves commonly encountered issues  Recognizes and identifies HVAC/R parts and equipment to fulfill customer needs and answer questions  Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call  Maintains image of Johnstone Supply by ensuring an exceptional customer shopping experience  Stays informed of new products and utilizes opportunities to educate self, co-workers and customers Qualifications:  Ability to work in fast-paced environment providing solutions for customer contacting the call center  A High School Diploma or a G.E.D. Associates or Bachelor's degree  Technical Diploma in HVAC/R and at least two years of work experience in the HVAC/R field (preferred)  Must be a detailed-oriented individual and possess excellent verbal, written, and communication skills  Energetic and effective demeanor with a positive attitude that is conscientious, enthusiastic and articulate  Proficient computer skills (MS Word or Excel or similar software related program)  Must be able to comprehend business math calculations and astute with computer navigation skills

Job Details Experienced Indianapolis, IN Full Time DayDescription Job Title: Compassionate Call Center Representative - Non-Emergency Medical Transportation Company: LCP Transportation Hours: Monday-Friday (8:00 AM-4:30 PM, 9:00 AM-5:30 PM, or 11:30 AM-8:00 PM) Make a Difference Every Day in a High-Volume, High-Compassion Call Center At LCP Transportation, we are dedicated to delivering respectful, timely, and safe non-emergency medical transportation to those who need it most. We are currently seeking highly patient and compassionate individuals who thrive in fast-paced, high-volume call center environments to join our team as Call Center Representatives. This role is vital in supporting members-many of whom face significant health and mobility challenges-by helping them access essential medical care. Your ability to listen with empathy, communicate clearly, follow state-mandated scripts and procedures, and maintain a calm and professional demeanor under pressure will make a direct impact on people's lives every single day. Key Responsibilities: Handle High Call Volumes: Manage a steady stream of inbound and outbound calls while maintaining a professional, caring tone at all times. Follow Scripts & Standards: Adhere strictly to state guidelines, call scripts, and compliance protocols to ensure accurate and consistent service. Provide Compassionate Assistance: Speak with care and patience to members who may be elderly, disabled, or dealing with health challenges. Schedule Medical Trips: Accurately process trip requests and returns within the system and working with Vendors Resolve Issues with Empathy: De-escalate concerns calmly and effectively, and escalate issues to supervisors when necessary. Qualifications Ideal Candidate Will Have: 1-2 years of experience in a high-volume call center or customer service setting. Exceptional listening and verbal communication skills. A natural ability to show empathy and patience, even in stressful situations. Comfort with technology and proficiency in Windows-based systems and Microsoft Office. A high school diploma or GED (required). The ability to pass a criminal background check and drug screening. If you are calm under pressure, deeply compassionate, and committed to helping others through structured, high-quality service, we encourage you to apply and be a vital part of a team that truly makes a difference.

Job Details Indianapolis, IN Priority AmbulanceDescription Only) Priority Ambulance is a premier national medical transportation provider, operating in 13 states. Recognized for five consecutive years on Inc. Magazine's list of the 5000 Fastest-Growing Private Companies in America, Priority Ambulance delivers exceptional patient care and customer service to approximately 600,000 patients annually. Our fleet of more than 850 state-of-the-art ambulances and support vehicles is staffed by 4,000 highly trained paramedics and EMTs across the country. As a division of Priority OnDemand, a leading national EMS and medical transportation company, we leverage expert healthcare services and technology solutions to address challenges and enhance efficiency throughout the continuum of care. Definition: Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. The representative will be a vital member of our revenue cycle team and will be responsible for assisting customers navigate and manage outstanding accounts receivables to enhance timely reimbursement for our EMS operations. Specific Duties: Handle a portfolio of self-pay AR accounts. Initiate outbound calls to customers to request payment and or insurance information. Investigate claim discrepancies and resolve billing issues. Receive inbound calls from customers. Assist customers in understanding their medical bills and insurance coverage. Address patient inquiries, provide payment options, and set up payment plans if necessary. Verify insurance eligibility and coverage. Track and document all communications and actions taken for each account. Ensure compliance with HIPAA regulations and healthcare industry standards. Maintain detailed and accurate records of all interactions and transactions. Collaborate with colleagues, including AR specialists and billing professionals, to resolve complex issues. Perform any other related duties as assigned. Qualifications Capabilities: Bi-lingual skills & abilities are a plus * Detail-oriented and organized. Empathetic and patient focused. Ability to multitask and manage time effectively. Adaptable and a quick learner. Strong work ethic and commitment to meeting targets. Minimum Requirements: High school diploma or equivalent. Prior experience in a healthcare AR follow-up role or call center environment. Proficiency in using call center software, medical billing software, and Microsoft Office Suite. Strong communication and negotiation skills. Knowledge of medical terminology and insurance billing. Exceptional problem-solving and customer service skills. Ability to work in a fast-paced and goal-oriented environment.

SH-661 Outbound Call Center Representative, IN Syra Health is a healthcare consulting company with a mission to improve healthcare by providing innovative services and technology solutions. Syra Health aims to achieve its goal by becoming a valuable partner to government, payers, providers, life sciences organizations, and academic institutions. Syra Health offers products and services in digital health, behavioural and mental health, population health management, health education, and healthcare workforce. For more information, please visit ******************* Duties/Responsibilities: * Responsible for providing initial contact between distinct Care Management/Quality programs and specific identified members. * Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE dialer system with eligible members to provide information regarding program features. * Primary duties may include, but are not limited to: Gathers and records appropriate member information in accordance with policies and procedures via telephone. * Encourages members to participate in the Care Management/Quality programs by providing information about the program, outlining program features/value and explaining available services. * Records call details and utilize call scripts as needed based on client requirements. Directs member inquiries to appropriate clinical staff. * Initiates referrals and manages consults from clinicians for participants registered in Care Management/Quality. * Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources. * Contacts physician offices to obtain demographic information or related data as needed. Education and Experience: * Requires a HS diploma or the equivalent and a minimum of 6 months of experience in a telesales or customer service; or any combination of education and experience which would provide an equivalent background. * Computer/keyboarding proficiency strongly preferred. * Knowledge of company products, services and benefits preferred.

The ideal candidate for this position will be highly analytical, able to multitask, complete projects timely and able to work under pressure. • Accounts Receivable and Billing • Accounts Payable, includes coding • Multiple bank reconciliations and recordkeeping. • Detailed Analysis of general ledger accounts and preparation of reports. • Payroll preparation and tax reporting • Communicates (both in verbal and written form) with clients, client suppliers, vendors, and banking contacts • Fixed asset tracking and recording depreciation • Prepares appropriate schedules and reports as requested by clients and partners • Receives, reviews, and posts broker statements • Assists tax accountants on tax return preparation • Generates 1099's and W-2's for clients • Performs other duties as assigned from time to time by client, accountants, or partners • Public accounting experience a plus Job Requirements • Minimum of five years accounting or bookkeeping experience including accounts payable, accounts receivable, payroll, general ledger and financial reports. • Ability to perform several tasks concurrently with ease and professionalism. • Knowledge of computerized accounting • Knowledge of regulatory requirements of processing payroll accounting transactions and payroll returns • Ability to communicate clearly and concisely, verbally and in writing, in English • Must be able to keep client matters strictly confidential • Must have excellent interpersonal skills and customer service skills • Experience in QuickBooks and EXCEL is required, QuickBooks ProAdvisor preferred • Knowledge in Creative Solutions software a plus Skills • Strong organizational skills • Outstanding attention to details • Proven ability to maintain confidentiality • Good written and verbal communication skills • Demonstrate the ability to communicate effectively and professionally with staff • and external contacts to the organization • Ability to interface well with all departments within the Firm and client's organization • Represent the Firm in a highly professional manner • Proven ability to manage multiple diverse tasks at one time

Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday - Friday between the hours of 7:30AM - 4:30PM Location: 13000 N Meridian St, Carmel, IN Primary Responsibilities: Greet patient when entering the practice Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service File and maintain medical records Confirms and schedule appointments Answer telephone calls promptly and courteously Collects co-pays or outstanding balances on the date of service Perform referral documentation promptly Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of experience working within a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records Preferred Qualifications: 1+ years of experience working within a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records Knowledge of EMR (Electronic Medical Records) software Proficient in typing, 50-60 wpm and Microsoft Office Previous experience and knowledge with medical terminology The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED