Customer Service Representative
Customer Service Representative Job In San Antonio, TX
As a Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on a product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters.
What you'll do:
· Provide operational support to members with their product Review accounts and processes transactions that may require action.
· Identify and confirm the member's immediate request(s) and works to resolve issues.
· Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
· Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
· Follow written risk and compliance policies and procedures for business activities.
What you have:
· High School Diploma OR GED
· Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures
· Strong interpersonal and communication skills
· Ability to prioritize and multi-task while navigating through multiple business applications
· Successful completion of a job-related assessment is required
Salary Range: $35,000 - $42,000 per year
#LI-SS3
Constituent Services Intake Representative
Customer Service Representative Job In San Antonio, TX
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)
Office of Councilwoman Dr. Sukh Kaur - San Antonio City Council District 1
Constituent Services Intake Representative - Salary ($37,440.00 - $61,817.34 Annually)
Position Location: In-Person, 8507 McCullough Ave, STE A7, San Antonio, Texas
This role is not a remote position, all applicants must be willing to commit to in-person work in a professional office setting.
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)
Role Summary
The Constituent Services Intake Representative is the first point of contact for residents reaching out to the District 1 Office. This role is responsible for logging constituent inquiries, tracking service requests, and following up with City departments to ensure timely resolution. The ideal candidate is skilled in customer service, de-escalation, and passionate about delivering responsive, empathetic service to the diverse residents of District 1. This position is generally the first point of contact for a constituent connecting with the District 1 office and leaving a positive first impression is an imperative.
Key Responsibilities
Receive, log, and manage incoming constituent service requests via phone, email, in-person visits, or 311 referrals.
Use the City's constituent management systems (CRM tools, case tracking spreadsheets, etc.) to maintain up-to-date records and ensure cases are followed through to resolution.
Respond to residents with clear, timely, and empathetic updates on the status of their concerns.
Coordinate with internal office staff and relevant City departments to ensure prompt attention to service issues.
Support junior and senior staff in maintaining case status reports and responding to high-volume periods.
Assist in identifying recurring issues or trends that may require strategic office attention or follow-up.
Occasionally attend community meetings, outreach events, or site visits to better understand and document constituent concerns.
Provide general office support as needed, including helping triage emails, calls, and walk-ins.
Preferred Qualifications:
Friendly, professional, and patient communicator-especially with residents experiencing frustration.
Detail-oriented and organized; follows up consistently and thoroughly.
Tech-literate and comfortable using CRM systems, spreadsheets, and email platforms.
Quick learner with a commitment to public service and a genuine desire to help.
Team player, adaptable, and willing to support staff across functions as needed.
Bilingual (English/Spanish) strongly preferred.
Minimum Job Requirements:
High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
Additional Information:
This position is at-will and subject to termination at any time.
Employment is contingent on background check and pre-employment drug testing.
Official transcripts and relevant certifications may be required during onboarding.
Evening and weekend availability may be occasionally required for community events or meetings.
Working conditions are primarily in an office setting but may include occasional travel for site visits or public meetings.
HOW TO APPLY: Email a Cover Letter and Resume to Ryan Salts (*************************)
Construction Management Representative
Customer Service Representative Job In San Antonio, TX
Job Description
Salary Range: $80,000-$95,000 DOE Period of Performance: Between 12 - 18 months; exact dates are yet to be determined
Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Laughlin Air Force Base in Del Rio, TX.
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
This project requires oversite on the construction of a 1,755 s.f. addition to an existing Child Development Center (CDC) building, along with alteration work to an existing reception area and an existing classroom, and incidental related work.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Understand and document inspections during and post construction as well as mock-up inspections.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Deliver reports, reviews, evaluations, design work, etc. to CO.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Education and professional qualifications related to construction, architecture, and engineering.
5+ years related Construction Management Experience.
Minimum of OSHA 30-hour construction safety training.
Knowledge and experience in historical preservation projects.
Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing.
OSHA 30 construction safety training preferred.
Ability to read and interpret plans, schedules, and other specifications.
Written and verbal communication, problem-solving, and conflict resolution skills
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, Primavera (P6), AutoCad, BIM (to include Revit), and any other software programs typically utilized
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment.
Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time.
Must be able to physically operate a motor vehicle without danger to self or to others.
Working Conditions and Physical Demands:
This position requires both office and field work, exposing the employee to various weather conditions and construction site hazards. Physical demands include frequent sitting, standing, walking, and occasional bending, stooping, kneeling, and crouching. The ability to lift up to 25 pounds and wear personal protective equipment is essential. Frequent travel to the job site(s) is also required.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave.
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/AA/M/F/Vets
Powered by JazzHR
351LRGPZef
Ambulatory Service Representative - Specialty Neurosurgery
Customer Service Representative Job In San Antonio, TX
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
Education/Skills
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology / procedures
Ability to multi task and work under stressful situation
Effective written and verbal communication skills
Experience
1+ year of customer service experience required
Experience with medical office terminology preferred
Licenses, Registrations, or Certifications
None
Work Type:
Full Time
#J-18808-Ljbffr
Professional Psychic & Tarot Readers U
Customer Service Representative Job In San Antonio, TX
Professional Psychic & Tarot Readers Upscale and Ethical Network seeks professional readers. This is a professional network - not a 900 line. Clients are given the best because readers on our network are screened and passed testing prior to hire.
Added incentives include bonus, yearly pay raise increases and good pay.
Psychic or a Tarot Reader
Customer Service Representative Job In San Antonio, TX
The Psychics Connection offers WAH positions for phone Psychic Advisors, Card Readers and spiritual Advisors. Pay starts 18. 00 per talk hour with bonuses 20. 00-100. 00 weekly and increases for those who excel. Full or part time positions/flex schedule.
Positions immediately available.
Apply today!
Customer Service Expert
Customer Service Representative Job In San Antonio, TX
Benefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
Customer Service Expert
Customer Service Representative Job 7 miles from San Antonio
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Call Center Representative | Texas
Customer Service Representative Job In San Antonio, TX
Bermex, Inc. About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Call Center Representative/Dispatcher reports to the Meter Services Supervisor at Bermex. This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts. This position involves calling utility customers and scheduling appointments for gas meter exchanges and dispatching those accounts to the appropriate customer. This position requires a high degree of organization, excellent attention to detail, and exceptional communication skills.
What You'll Do
Call utility customers to schedule appointments for gas meter exchanges.
* Dispatch utility jobs to field service techs first thing in the morning and periodically throughout the day.
* Possess excellent communication skills which are essential for dealing with field service techs and customers.
* Ability to intensely focus on multiple tasks throughout the day.
* Route work to field service technicians by dispatching work orders to a handheld device.
* Excellent organization skills to sort and separate field service work orders and send them to service techs in the field.
* Good working knowledge of computers and software systems is essential in sending, receiving, and reviewing orders.
Manage inbound and outbound calls in a timely manner.
Follow communication scripts when handling different topics.
Assist with administrative and other duties as assigned.
About You
Must haves:
* Education: High School Diploma or GED.
* Minimum one year of experience in industry-specific knowledge and/or related experience (e.g., customer service, call center).
* Valid Driver's License.
* Reliable transportation to and from work location.
* Ability to operate office equipment daily.
* Ability to take and pass a background and pre-employment drug screen.
Nice to haves:
* Education: Post high school/GED classes or degree
* Experience: 2 or more years of experience in industry-specific knowledge and/or related experience (e.g., customer service, call center).
Your Skills:
* PC skills using Outlook, Word, and Excel.
* Must be able to communicate professionally and tactfully with customers.
* Must have good active listening skills.
* Must be able to work independently in the absence of a supervisor.
* Must be able to use good judgment and make sound decisions in accordance with policies and procedures.
* Follow oral and written instructions.
* Provide accurate documentation to management.
* Experience in call center operations or customer service is preferred.
* Ability to handle high volume of calls and maintain a professional demeanor.
* Strong problem-solving skills and ability to handle difficult customer situations.
Physical Abilities or Demands:
* Sedentary work, ability to sit for long periods of time.
* Must be able to lift 10 or more pounds on occasion.
* Must be well spoken with ability to use communication tools and equipment.
* Must be able to communicate effectively and follow instructions.
This role would not be a good fit if you:
* Do not enjoy working independently
* Are not flexible and do not enjoy adapting to your current work schedule or routine
* Do not have adequate planning and time management skills
Drug/Alcohol Testing:
* Drug/alcohol testing is required
* Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters
* Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
* Group health plans including medical/prescription, dental, vision and a variety of other coverage options
* Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
* Flexible Spending Accounts or an option for a Health Saving Account with company match
* Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
* Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
* Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
* Paid Vacation
* Paid Holidays
* Paid Wedding Day
* Veterans Day paid time off for our veterans
* Paid Sick Time (New York based positions ONLY)
Perks/Allowances:
* Company vehicle (for all driver-based positions)
* Gas card for company vehicle (if applicable)
* Company provided cell phone or mobile allowance (if applicable)
* Boot allowance from approved vendors
* Daily per diem for travel-based positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Customer Support Concierge
Customer Service Representative Job In San Antonio, TX
Job DescriptionTMS Support Concierge – No Healthcare Experience Required Who We Are: We’re top-tier concierge medicine obsessed with giving our patients the best care in the game. We’re looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we’ll train you on the rest.
What’s the job?
You’ll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient’s provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It’s all about driving real results and better patient outcomes.
What You’ll Do:
Operate the TMS machine like a boss, following clinical protocols.
Chat with patients, keep their spirits up.
Stay sharp and professional in our upscale office.
Learn how to engage them in activities that heal their brain.
Team up with our squad to make sure patients are thriving.
What You Need:
2+ years in a legit customer service environment. (Full time experience is required)
Mad interpersonal skills—warm, calm, and always professional.
Gotta stay steady and focused, even on tough days.
100% committed to patient privacy and keeping things confidential.
No political activism or anything that could mess with our neutral patient vibe.
Ready to ace a background check and bring strong references.
Who We Want:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You’re here to make a difference, not drama.
Who We Don’t Want:
No shade, but if you’ve got unprofessional experience, personal struggles that could affect patient care, or you’re not in it for the long haul, this isn’t your spot. As a team we put patients first!
Why You’ll Love It:
Come embrace the vibes of a cutting-edge office with a tight-knit team.
Grow your skills in a place that’s all about excellence.
Help patients see real progress with game-changing treatment.
How to Slide In:
Drop your resume and a quick note about why you’re a fit along with it, or email ******************************. Only the real ones will get a callback.
We’re All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that’s not you, keep it moving.
Powered by JazzHR
pkw2A7NjEN
Call Center Representative
Customer Service Representative Job In San Antonio, TX
Job Ad: Call Center Representative Think Tell Junction (San Antonio, TX)
Job Title: Call Center Representative Company: Think Tell Junction Salary: $17 - $23 per hour Job Type: Full-Time
About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.
Job Description:
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met effectively and efficiently. As a Call Center Representative, you will engage with clients through various communication channels, including phone, chat, and email, addressing inquiries, resolving issues, and providing information about our products and services
Responsibilities:
Handle incoming calls and respond to customer inquiries in a timely manner
Provide accurate information about products and services to customers
Resolve customer complaints and issues with empathy and professionalism
Document all customer interactions in our database for future reference
Follow up with customers to ensure their concerns have been addressed
Assist in training new employees on call center procedures and best practices
Skills Required:
High school diploma or equivalent; further education is a plus
Proven experience as a call center representative or similar customer service role
Excellent verbal and written communication skills
Strong listening skills and the ability to empathize with customers
Ability to multitask effectively and manage time efficiently
Familiarity with CRM systems and practices
Benefits:
Competitive hourly wage ranging from $17 to $23.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and advancement.
Supportive and collaborative work environment.
If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Call Center Representative!
Reservation Agent- CRO
Customer Service Representative Job In San Antonio, TX
Job Details Entry CRO - San Antonio, TX Full Time High School $16.00 Hourly None Any Hospitality - HotelDescription
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Customer Service Super Star…? WE NEED BIG STARS LIKE YOU!!!
Come be a part of our AWARD-WINNING TEAM and APPLY TODAY!
Valencia Hotel Group - Central Reservations Office (CRO) is in the downtown San Antonio area and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels that are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Job summary
Our Hotel Reservations Agents communicate with guests and travel agents concerning reservations via phone, direct in-bound and outbound calls, email, and chat. Valencia Hotel Group is a growing hotel company and currently has 7 hotels across Texas and California.
Shift requirements
Currently searching for flexible evening shifts ranging from:
1:00pm - 9:30pm, 2:00pm - 10:30pm, and 3:00pm - 11:00pm with rotating weekends and holidays.
Responsibilities
Contribute positively to the team within the department
Prepare for all guest requests
Participate in on-going training
Operate tools and equipment within the office
Convey information and ideas clearly
Answer CRO phones on a consistent basis
Assist team members with daily/weekly/monthly assigned duties
Communicate situations in the workplace effectively including anticipating, preventing, identifying, and solving problems as necessary
Maintain composure and objectivity under pressure
Listen, understand, and clarify the concerns and issues raised by guests effectively
Work with and understand financial information, data, and basic arithmetic functions
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
Complete other duties as assigned by Supervisor
Qualifications/ Benefits
Qualifications
Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs
BENEFITS
Medical, Dental, Life insurance, Pet insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer:
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion, or any other condition of employment and actively seeks a diverse and representative work force.
Reservations Agent $17.00
Customer Service Representative Job In San Antonio, TX
pDuties are as follows but not limited to:/p ul li Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values amp; Behaviors./li li Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times./li
li Maintain complete knowledge of guest room types, locations and room numbers/names./li
li Handle incoming calls with an emphasis on guest service according to the Standard Operating Procedure for Telephone Etiquette, communicating information, and influencing call conversion./li
li Processes work order/guest requests through designated systems and channels./li
li Handle incoming telephone calls and internal telephone calls from guest rooms and other hotel departments. Field guest requests in a professional, proactive manner./li
li Be familiar with all Hotel services, features and local attraction, activities to respond to guest inquiries accurately./li
li Resolve guest complaints, ensuring guest satisfaction and briefing the Manager on Duty./li
li Actively respond to all guest room and Food amp; Beverage Outlets' reservation inquiries in a professional manner according to the Standard Operating Procedure./li
li Provide support to the Group Rooms Coordinator where necessary which includes and not limited to rooming list, research and update profiles to identify VIPs and setting up billing./li
li Work closely with co-workers to complete the checklist./li
li Interact with other team members in a professional manner, and assist other departments as needed./li
li Communicate all pertinent information to the Front Office Manager and Assistant Front Office Manager./li
li Report to work for scheduled shift, on time and in accordance with company policy./li
li Know and comply with all company policies and procedures pertaining to this position and its duties./li
li Takes pride in personal appearance and follows hotel grooming guidelines./li
li Be knowledgeable of all emergency procedures and hotel policies./li
/ul
p /p
pstrong Job Requirements:/strong/p
ul
li Position requires effective communication with guests and co-workers./li
li Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture./li
li Twelve months related experience and related experience with Micros Point of Sale System./li
li Ability to work an early morning/evening/night schedule with shifts ending as late as 11:30pm./li
/ul
pstrongW/strongstrongorking Conditions/strongstrong/P/strongstronghysical Demands/strong:/p
pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 20 pounds. Prolonged sitting, standing, and bending without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion. Strong listening skills and empathetic ear for guest related concerns./p
Call Center Representative
Customer Service Representative Job In San Antonio, TX
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative (Onsite) Training Starts July 21st, 2025
$15.00/HR
Great Benefits & Weekend's Off
3 Weeks PAID TRAINING
Summary:
As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.
In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Providing support to other positions/operations in cases of heavy workloads or absences.
What you get:
Full Time Employment
Hourly rate of $15.00 starting on day one.
Weekend's OFF!
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience
Can navigate multiple applications and research solutions with ease.
Love helping people and guiding them to the best solution for their issue.
Are excited by innovative technology.
Provide calm conflict resolution and problem resolution for frustrated customers.
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
Can commit to 100% attendance for three to five weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Must pass Customer care assessment.
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $minimum $11.00 - $midpoint.$15.00
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Call Center Representative
Customer Service Representative Job In San Antonio, TX
div class="jp-text" div pstrong About us:/strong br/We act as consultants to our different clients on many levels including improving internal processes in order to deliver better results in the back end in order to guarantee supply to their end customers. /pp /ppspan style="background-color:transparent;color:rgb(0,0,0);"We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response./span/pp /ppspan style="background-color:transparent;color:rgb(0,0,0);"To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable./span/pp /ppstrong Responsibilities/strong/pp /pullispan style="background-color:transparent;color:rgb(0,0,0);"Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Building lasting relationships with clients and other call centre team members based on trust and reliability./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Utilizing software, databases, scripts, and tools appropriately./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Making sales or recommendations for products or services that may better suit client needs./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Taking part in training and other learning opportunities to expand knowledge of company and position./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Adhering to all company policies and procedures./span/li/ulp /ppstrong Requirements/strong/pp /pullispan style="background-color:transparent;color:rgb(0,0,0);"High School Diploma or equivalent./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"More education or experience may be preferred./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Understanding of company products, services, and policies./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Proficiency with computers, especially with CRM software, and strong typing skills./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Ability to ask prying questions and diffuse tense situations./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Strong time management and decision making skills./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Adaptability and accountability./span/lilispan style="background-color:transparent;color:rgb(0,0,0);"Fluency in multiple languages may be desired./span/li/ulp /p
/div
/div
Associate Customer Service Representative - Credit Cards
Customer Service Representative Job In San Antonio, TX
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
* Ability to execute in a fast paced, high demand, metric driven call center environment.
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
* Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
* Must be able to attend full duration of required training period
* Ability to work additional hours as needed
* Must work on-site at the location posted
* This position is not eligible for Visa sponsorship
Training Schedule:
* Training class will be for 8 weeks. Training hours are 8:00 am - 4:30 pm, Monday - Friday. Work schedule after training will be provided prior to start date.
* We're open 24 hours, 7 days a week.
* Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
* Post training, eligibility for hybrid work schedule is based on business needs and you meeting the production and performance metrics of the department.
Job Location:
* 4101 Wiseman Blvd., Building 205, San Antonio, TX 78251
Posting End Date:
12 Jun 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Cashier/ Receptionist/Call Center Operator
Customer Service Representative Job In San Antonio, TX
Job Description
Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.
Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone.
Duties include but not limited to:
Greet customers with a professional and friendly demeanor
Handle inbound phone calls
Schedule service reservations
Work with our customer database (phone calls/emails/text)
Work with Sales and Service staff
Data entry
and more
Benefits include:
Dental/Vision/Medical
Christmas Bonus
401K
Tenure Bonus
Ask for Jesse Suniga.
We would love for you to join our team!
Call Center Representative - Plumbing & HVAC
Customer Service Representative Job 7 miles from San Antonio
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Do you have a quick wit and a golden phone voice? We have a job you will love. As our Customer Service Representative, you will have control over booking service calls, dispatching and making our customers smile. The right candidate for our Customer Service Representative is passionate, upbeat, detail-oriented, confident and able to work alone. You must be someone others would describe as a "people person".
Youre the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. Weve been at this a long time here in San Antonio. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Sub Tasks
You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
Participate in training so that you grow and develop as a professional.
Maintain and update our customer database with complete and accurate information.
Maintain communication with dispatch and your manager.
MUST HAVE RELIABLE TRANSPORTATION & GOOD ATTENDANCE
Customer Service Expert
Customer Service Representative Job 28 miles from San Antonio
Benefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
Customer Service Expert
Customer Service Representative Job 12 miles from San Antonio
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.