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Customer Service Specialist Jobs in Carmel, IN

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  • Customer Sales Guide

    Drivetime 4.1company rating

    Customer Service Specialist Job 13 miles from Carmel

    Job DescriptionWhat's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us! That's Nice, But What's the Job? Responsibilities of the Job (Or Better Known as, Your Next Destination) Responsible for being fully involved in sales and customer experience activities, both virtual and in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features. Is fully involved in sales and customer experience activities, both virtual and in-store. This includes all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase. Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs. Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations. Understands and executes company directives, initiatives, and expectations. Making phone calls, scheduling appointments, answering questions and educating potential customers about their options. Collaborating with team members to reach sales targets. Opening/closing the dealership when needed. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to ask for the sale and handle customer requests. Required; at times to work a flexible schedule including early mornings, evenings and Saturdays. Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information. Must execute the highest attention to detail when assisting with the sale processes. Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes: Phase 1: Customer Engagement and Experience Phase 2: Inventory Management and Dealership Workflow/Operations Phase 3: Titles, Loans and Vehicle Processes Must practice strict discretion when dealing with sensitive information and account information. Must be comfortable operating and parking vehicles on and off the lot. Must be able to work autonomously and take ownership on assigned tasks. Must assure the highest level of customer experience and satisfaction. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience. 3+ years of related work experience such as customer service, sales, or retail industry. Valid driver's license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well... money matters! Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
    $29k-36k yearly est. 22d ago
  • Certified Peer Support Professional

    Cummins Behavioral Health Systems 3.9company rating

    Customer Service Specialist Job 13 miles from Carmel

    Job Description Cummins Behavioral Health Systemsis seeking a full-time CertifiedRecovery Specialist(CRS) or Certified Peer Support Professional (CPSP) tobe part of our whole-health recovery team in Indianapolis, IndianawithinMarion County. Certified Recovery Specialists/Certified Peer Support Professionals are so valuable to the people we serve. At Cummins, we believe in the value of lived experience and how those unique skills and life wisdom are helpful to guide others in their own recovery journey. As a CRS/CPSP, or sometimes called a Peer Recovery Specialist, we celebrate your unique recovery experience and know that your story makes a difference in bringing hope to others. Cumminsis a learning organization, and we believe in supporting our peers in ongoing learning opportunities to strengthen their skill sets. We recognize the need to provide a judgment and stigma-free environment where persons are able to learn, grow, and succeed. Education and/or Experience: Require candidates who have personal lived experience with addictions. Minimum of a high school diploma or GED is also required. Must be able to verify completion of a state-approved Certified Health Worker/Certified Recovery Specialist (CHW/CRS) or Certified Peer Support Professional (CPSP) training program with passing score on certification exam andwith supporting verification documentation. Must possess a valid Indiana Driver's license. Benefits Include: Competitive salaries. Bilingual pay bonus. Excellent work life balance (paid time off and holidays). Professional training, leadership training, and advancement available. Comprehensive insurance package. Clinical support from leaders in field. Matching contributions to your 401K program. As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Learn about the many rewards of a career with Cummins! Apply today! We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Powered by ExactHire:143006
    $31k-40k yearly est. 27d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Customer Service Specialist Job 32 miles from Carmel

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $38k-45k yearly est. 7d ago
  • Customer Service Specialist

    Now Courier 3.7company rating

    Customer Service Specialist Job 13 miles from Carmel

    Principal Function: The Customer Service/Logistics Specialist is responsible for providing customer service and independent contract driver support, trouble-shooting driver and customer issues, utilizing service knowledge to drive recommendations, and escalate issues as necessary. Essential Duties and Responsibilities: Duties include, but are not limited to: Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Proposes changes to improve the customer and driver experience. Answers questions regarding accounts and services. Ensures compliance with customer Service Level Agreement (SLAs). Tracks repeated driver or customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers/drivers to ensure their issues have been resolved in a satisfactory manner. Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Interviews customers to obtain information and explain available services. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Assists team members with monitoring route performance metrics and measurements. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees. Skillfully convey information on a wide range of topics to a diverse target audience. Influencing and consultative skills are critical. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to be assessable to contractors and employees as determined by department standards. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Ability to work in a fast-paced, high-pressure, deadline driven environment. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. Ability to manage multiple projects and tasks simultaneously. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Must have and maintain a verifiable Driver's License, demonstrated safe driving record, and remain insurable through the company's liability insurance carrier as applicable. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled
    $28k-35k yearly est. 2d ago
  • Customer Service Consultant

    Caliber Holdings

    Customer Service Specialist Job 8 miles from Carmel

    Service Center Fishers - Britton Park Rd Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Can begin accruing day 1 Career growth opportunities - we promote from within! A career for life: You'll gain hands-on experience within a production shop. REQUIREMENTS: 2+ years of customer facing experience; sales experience a plus Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer
    $35k-71k yearly est. 36d ago
  • Customer Service Consultant

    300 Associate Group

    Customer Service Specialist Job 13 miles from Carmel

    div class="col col-xs-7 description" id="job-description" p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking for! /pp300 Associate Group is a small, but mighty marketing and consulting firm. We specialize in expanding our client's business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Consultant. /pp We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Service Consultant team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles. /pp APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE CONSULTANT! /pp Daily Responsibilities for our Customer Service Consultant:/pulli Deliver friendly customer service while providing information about the products and services to existing and potential customers/lili Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude/lili Maintain up-to-date and accurate records of all customer interactions and personal information /lili Cultivate a knowledge base on all products and services to draw on customer interactions/lili Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives /li/ulp Wanted Qualifications for our Customer Service Consultant:/pulli1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment /lili Outstanding communication skills/lili Above-average emotional intelligence and people skills/lili Ability to work independently or in a team setting/lili Desire to work in a fast-paced customer service environment and the ability to multitask/lili Exceptional work ethic /lili Self-starter with a desire for professional growth and development/li/ul /div
    $34k-71k yearly est. 9d ago
  • Japanese Interpreter / Language Services Specialist

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Customer Service Specialist Job 13 miles from Carmel

    + Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, outside consultants, and vendors. + Provide Japanese cultural training to Otsuka US and affiliates. Also offer expertise in Japanese culture and language to various organizational initiatives. + Liaise with language service vendors to arrange external linguists and oversee successful assignment completion. + Contribute to department operations by monitoring service metrics and generating monthly reports. + Manage user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the most up-to-date language technologies and solutions, and process improvement. **Qualifications** Required + Minimum bachelor's degree + 2+ years of experience in the interpretation/translation industry + Strong capability in different modes of interpretation and translation including simultaneous interpretation, consecutive interpretation, whispering, and sight translation + Fluency in Japanese and English with comprehensive understanding of Japanese and American cultures and their differences + Excellent oral, written, and interpersonal communication skills + Have initiative and proactively strive for superior customer services and outcomes + Ability to build and maintain effective relationships and partnerships with internal customers and global key stakeholders + Ability to handle sensitive or confidential information + Ability to identify and solve problems effectively with creative or innovative solutions + Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes + Ability to manage multiple tasks simultaneously in a fast paced and fast changing environment + Up to 5% domestic travel may be required based upon business needs Preferred + Master's degree in interpretation + Experience in pharmaceutical, biotech, or medical industry + Experience with a global work environment **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $119,130.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $86.7k yearly 35d ago
  • Part Time Customer Care Specialist I

    Cox Enterprises 4.4company rating

    Customer Service Specialist Job In Carmel, IN

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Part Time Hybrid Call Center position. Hours of operation mostly fall inside or between the hours of 10:00 AM - 3:00 PM, EST (Closed Saturday, Sunday, Most Holidays). Your role: * Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients. * Answer routine questions, follow guidelines, and use judgment based on experience. * Staying organized on case management, chats, SMS messages, and service tickets while responding promptly. * Engage customers and determine how to assist them regarding their Nextgear Capital line of credit. * Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans. * Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner. * Provide accurate documentation of client inquiries and report case status and resolution. * Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs. * Refer more complex issues to more senior specialists or management. * Use company proprietary software for research, case management, data entry, and account follow-up activity. * Build working relationships with other customer care representatives and other internal departments. * Follow instructions and maintain workflow standards with integrity. * Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence. * Adhere to all general company policies and procedures regarding attendance and conduct. * Perform other duties as necessary and can work a flexible schedule as needed Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly 8d ago
  • Customer Success Representative

    ECI Management 4.7company rating

    Customer Service Specialist Job 10 miles from Carmel

    div class="col col-xs-7 description" id="job-description" p style="line-height:1.38;"We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team!/p pAs a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment./ph3strongResponsibilities of a Customer Success Representative:/strong/h3ulliEngage in daily face-to-face customer service and sales interactions with customers./lili Meet and exceed assigned sales goals within your territory./lili Build brand awareness by effectively promoting various telecommunication services./lili Identify customer needs and recommend suitable products and services./lili Generate promotional events to enhance brand visibility and drive sales growth./lili Foster and maintain positive relationships with partnered retailers./li/ulh3strongSkills amp; Experience Needed to Succeed as a Customer Success Representative:/strong/h3ulliA proactive approach to ensuring customer needs in a timely manner/lili Adaptability to excel in a fast-paced sales and customer service environment/lili Flexibility to adapt to a changing amp; competitive environment/lili Self-starter mentality/lili Competitive mindset to drive success in sales targets and Customer Success Representative team objectives/lili Leadership experience in a team or related setting is a plus/li/ulh3strongQualifications for a Customer Success Representative:/strong/h3ulliHigh school diploma or equivalent, 1-2 years of experience in a sales or Customer Success Representative role is preferred/lili Reliable transportation to the office/lili Excellent written and verbal communication skills/lili Outgoing personality with a proven ability to work in a team setting amp; independently/li/ul#Linkedin-OnSitebr/br/ /div
    $42k-59k yearly est. 19d ago
  • Customer Relations Specialist

    Big Sandy Superstore 4.0company rating

    Customer Service Specialist Job 24 miles from Carmel

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Vision insurance Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $27k-38k yearly est. 12d ago
  • Part-time Customer Service and Billing Specialist

    Town of Plainfield 2.9company rating

    Customer Service Specialist Job 24 miles from Carmel

    GENERAL PURPOSE The Customer Service and Billing Specialist is responsible for exceptional customer service and all utility accounts receivable and billing-related tasks related to the payment of fees owed to the Town for utility services. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include, but are not limited to: Provides exceptional customer service and concierge services at the Government Center. Answers all incoming calls and directs them to the proper department and/or location. Responds to email, telephone, written, and walk-in inquiries as to the status of utility bills, meter reading, repairs, and related issues. Creates, prepares and processes the utility monthly billing statements, cross checking for accuracy. Creates work orders to verify reads for billing purposes, as needed. Processes payments from the drop box, lock box, online, telephone, or in person, posts payments to the proper account and receipts monies in the appropriate daily batches in the software system. Balances and prepares the daily batches and prepares the bank deposit slips. Controls and balances cash drawers on a daily basis. Processes new and moving accounts, changes in services, and service work orders for the Utility Board, completes assessment letters, processes recycle requests and files work orders, as needed. Creates new accounts as new subdivisions are established, creating sequencing numbers, work orders as meter sets are requested, adds meter sets and services to accounts. Processes late fees and creates shut-off lists for the Department of Public Works to complete, processes payments and work orders to reconnect after customers bring their accounts current. Processes nonsufficient funds checks to include the approval and processing of adjustments and notifies the customer requesting repayment with cash or credit only. Prepares and files liens for delinquent sewer balances and sends outstanding water balances while making the appropriate adjustments to the collection agency. Prepares and maintains a log of work orders to schedule service, including new service, disconnections, transfers, adjustments, meter rechecks, installations, repairs and replacements. Completes month-end reports related to the general ledger and other department-related information. Completes special projects, as assigned. Performs tasks related to the other jobs in the department during absences. Attends meetings, as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. REQUIREMENTS Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Town-related Competencies: To perform this job successfully, all employees working in the Town should demonstrate the following competencies: Teamwork and Collaboration - Gets along with and maintains positive relationships with coworkers. Is willing to help with all types of work, no matter how big or small the task. Asks for and listens to coworkers' feedback; incorporates feedback into revised processes. Positively reinforces team members for their contributions and accomplishments. Admits mistakes when they occur, learns from them, and enables others to do the same. Service to Citizens - Always represents the Town of Plainfield well; maintains personal accountability and ownership for customer service. Lets customers know that he/she is willing to work with them to meet their needs. Follows up to ensure that requests and concerns are resolved. Understands customer problems and needs; quickly and effectively solves customer problems. Does more than what is normally required to resolve customer concerns. Professionalism - Demonstrates professionalism in appearance and actions. Maintains timely, personable, and effective communications with citizens and the general public, and local or intergovernmental contacts and neighboring community leaders. Demonstrates flexibility and a positive attitude when change occurs. Does not participate in conversations or actions that are disrespectful to others. Uses Town resources and assets wisely, efficiently, and according to Town policy. Dependability - Attends work as scheduled; follows the attendance policy and informs his/her manager of absences in advance. Accepts assignments willingly and can be counted on to complete tasks on time. Completes tasks accurately and thoroughly, eliminating the need for close review. Timely follow-through on tasks and projects issued by the Department Head, Town Manager, or Town Council. Does what he/she commits to doing. Interpersonal Communications - Communicates clearly, accurately, and respectfully with coworkers and customers. Keeps the Town Council well-informed of any incidents or issues; especially regarding offsite incidents. Keeps sensitive and confidential matters private. Listens to others and seeks to understand others' perspectives. Willingly accepts feedback and incorporates it into work activities and interactions. Job Knowledge and Work Habits - Takes pride in work and coworkers; performs work with a positive attitude that enables others to perform well. Is willing to ask questions when the job or task is not fully understood. Willingly participates in training to maintain or enhance current knowledge of principles, procedures, methods, and/or technology. Maintains an optimistic outlook when faced with difficulty or change and makes an effort to overcome obstacles. Retains the expected job knowledge; helps others by sharing knowledge. Job-related Competencies - To perform this job successfully, employees in this job should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Oral Communication -Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Education and/or Experience: High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. Previous accounts receivable experience is desired. NECESSARY KNOWLEDGE, SKILLS AND ABILITIES Other Skills and Abilities: The following skills and abilities are either required or desired. Computer software skills required include: Microsoft Outlook, Word, Excel, PowerPoint, and MUNIS. A comprehensive knowledge of accounts receivable processing is required. A basic understanding of general accounting principles and practices and report writing, while paying close attention to detail is required. The ability to make sound and rational decisions including exercising independent judgment within established protocols and guidelines is required. The ability to enforce rules and follow all established protocols and guidelines is required. The ability to multi-task and work in a fast paced environment while providing exceptional customer service is required. The ability to operate a multi-line telephone system is required. The ability remain current with all required licenses, certifications and in-service requirements is required. First Aid, CPR, and AED certifications are desired. The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required. The ability to speak, read and write in English is required. Spanish is desired. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl; and taste or smell. The employee is frequently required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee occasionally is exposed to working near moving mechanical parts and the risk of electrical shock when working with office equipment and outdoor weather conditions. The noise level in the work environment is usually quiet to moderate. While the Government Center is open from 8:00 a.m. to 5:00 p.m., Monday through Friday this position may require work beyond these hours. It also may require the ability to drive a Town vehicle and/or drive one's own vehicle on Town business. Thus, a valid driver's license may be required.
    $29k-36k yearly est. 55d ago
  • INTERNET CUSTOMER RELATIONSHIP REP

    Eastgate Chrysler Dodge Jeep Ram

    Customer Service Specialist Job 13 miles from Carmel

    Job Description currently searching for experienced Customer Service / Business Development Representative. Responsibilities Handle incoming phone calls Handle leads and appointment setting Conduct internal CSI calls and emails Work directly with managers on deals that involve internet customers Set appointments for prospective and current customers to meet with a member of the sales team Manage high volume of customer inquiries through phone, email, text/chat per sales Update client information in our CRM Report daily Follow-up with existing customers Follow-up with prospective customers Follow-up with missed/canceled customers Ensure Customer Satisfaction Product knowledge/function is key with all the different vehicles daily Maintaining daily contact target/appointment target Must be able to contribute to positive team environment Qualifications Successful Customer Care Representatives must have excellent telephone skills Self- Motivated and Energetic You as the Representative must have the ability to instantly build rapport with the customer A friendly/professional demeanor with excellent written and oral communication skills You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment Strong organizational skills with the ability to multitask and meet daily goals Follow up with customers effectively Cold calling/Call center skills Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!
    $32k-50k yearly est. 1d ago
  • Analyst, Inside Sales - Customer Sales Representative, Animal Health

    Cardinal Health 4.4company rating

    Customer Service Specialist Job 13 miles from Carmel

    **Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $53k-64k yearly 5d ago
  • Customer Service Clerk

    Kedia Corporation

    Customer Service Specialist Job 13 miles from Carmel

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 57d ago
  • Customer Success Representative

    Genesis Electrical Services

    Customer Service Specialist Job 8 miles from Carmel

    Job DescriptionSalary: $16-18/hr. About Us Genesis Electrical Service was founded in 1999. The founder and CEO set out to create a place where people love coming into work every day. Our goal is to be people who are: Humble: We think about others more than ourselves. Hungry: We passionately pursue the goal with energy and focus. Smart: We communicate clearly and effectively. Description: In this role, you will be the primary point of contact for our valued customers, ensuring their success with our services. You will build strong relationships, proactively identify their needs, and become a trusted advisor. You will play a key role in driving customer satisfaction, retention, and growth. Responsibilities: Answer inbound customer calls/emails and ensure they are set up for success. Provide ongoing support and answer customer questions in a timely and efficient manner. Proactively identify and address customer challenges to prevent churn. Track customer health and usage metrics, and identify opportunities for upsells. Collaborate with internal teams (e.g., electricians, sales, offices admin) to resolve customer issues and ensure their needs are met. Gather and analyze customer feedback to identify areas for service improvement. Qualifications: Bachelor's degree in a relevant field (or equivalent experience) Minimum 1-2 years of experience in customer service or a related field Strong understanding of the customer journey and best practices in customer success Excellent communication, interpersonal, and problem-solving skills Ability to work independently and as part of a team Proactive and self-motivated with a strong work ethic Proficiency in customer relationship management (CRM) software and other relevant tools Benefits: Competitive salary and benefits package Opportunity to work in a fast-paced and dynamic environment Make a real impact on our company's success Be part of a collaborative and supportive team Ready to join a growing company and make a difference? We look forward to hearing from you!
    $16-18 hourly 17d ago
  • Sales Rep/Customer service

    RTA of Iowa

    Customer Service Specialist Job 13 miles from Carmel

    Join Our Team Growing Team in Indianapolis IN! We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals. Key Responsibilities: Provide excellent customer service to all clients and customers Assist customers with inquiries, concerns, and product information Process sales transactions accurately and efficiently Meet and exceed sales targets Build strong relationships with customers to drive repeat business Maintain a clean and organized work appearance Stay up-to-date on product knowledge and industry trends Qualifications: Previous experience in customer service and sales is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Positive attitude and a willingness to learn Ability to work independently and as part of a team If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management training Program #hc167463
    $32k-44k yearly est. 11d ago
  • Account Specialist II - Teller Recon Service

    Jpmorgan Chase & Co 4.8company rating

    Customer Service Specialist Job 13 miles from Carmel

    JobID: 210630206 JobSchedule: Full time JobShift: : Join the team that supports Teller Recon Services to do the right thing for our customers. If you are detail-oriented, have great oral and written communication skills and can work in a fast-paced environment, this account specialist role is for you. As an Account Specialist II in Teller Recon Services, you will take approximately 30-45 inbound calls a day from branches, commercial businesses, and customers regarding unclaimed property. By building a strong rapport with your customers, you will be able to make an impact on the business. Your passion for customer service and inner competitiveness will allow you to excel in this fast-paced environment. Job Responsibilities: * Operate in a call center environment dedicated to 100% phone-based customer interactions * Exhibit outstanding communication, negotiation, and decision-making skills, ensuring continuous engagement with our customers * Take full responsibility for each customer interaction, treating them with respect and responding empathetically * Function effectively both independently and collaboratively within a team setting * Comply with all relevant regulatory standards and departmental practices and procedures * Employ problem-solving abilities to efficiently address customer inquiries and resolve issues * Navigate multiple technologies while maintaining active engagement with our customers Required Qualifications, Capabilities, and Skills: * +2 years of experience in customer interaction or support, either via phone or in-person * +2 years of proficiency in using multiple computer applications within a Windows-based environment * Prior experience in retail industry. Retail banking experience a plus * Strong passion for assisting people by solving problems and effectively presenting and explaining solutions * Ability to thrive in a fast-paced environment * Experience in data entry tasks Schedule: Monday - Friday (Hours of operations are between 8am and 9pm EST) Day Shift/Night Shift This is NOT a hybrid based role. This requires you to work ONSITE. This position requires that you attend trainings as scheduled. Training hours may not coincide with regular schedule.
    $47k-66k yearly est. 21d ago
  • Service Center Rep

    Josephson-Wallack-Munshower Neurology, PC

    Customer Service Specialist Job 13 miles from Carmel

    Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED
    $28k-36k yearly est. 19d ago
  • Account Specialist II - Teller Recon Service

    JPMC

    Customer Service Specialist Job 13 miles from Carmel

    Join the team that supports Teller Recon Services to do the right thing for our customers. If you are detail-oriented, have great oral and written communication skills and can work in a fast-paced environment, this account specialist role is for you. As an Account Specialist II in Teller Recon Services, you will take approximately 30-45 inbound calls a day from branches, commercial businesses, and customers regarding unclaimed property. By building a strong rapport with your customers, you will be able to make an impact on the business. Your passion for customer service and inner competitiveness will allow you to excel in this fast-paced environment. Job Responsibilities: Operate in a call center environment dedicated to 100% phone-based customer interactions Exhibit outstanding communication, negotiation, and decision-making skills, ensuring continuous engagement with our customers Take full responsibility for each customer interaction, treating them with respect and responding empathetically Function effectively both independently and collaboratively within a team setting Comply with all relevant regulatory standards and departmental practices and procedures Employ problem-solving abilities to efficiently address customer inquiries and resolve issues Navigate multiple technologies while maintaining active engagement with our customers Required Qualifications, Capabilities, and Skills: +2 years of experience in customer interaction or support, either via phone or in-person +2 years of proficiency in using multiple computer applications within a Windows-based environment Prior experience in retail industry. Retail banking experience a plus Strong passion for assisting people by solving problems and effectively presenting and explaining solutions Ability to thrive in a fast-paced environment Experience in data entry tasks Schedule: Monday - Friday (Hours of operations are between 8am and 9pm EST) Day Shift/Night Shift This is NOT a hybrid based role. This requires you to work ONSITE. This position requires that you attend trainings as scheduled. Training hours may not coincide with regular schedule.
    $23k-34k yearly est. 17d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Customer Service Specialist Job 22 miles from Carmel

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! ** Pay rate: Approximately $20/hour THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $20 hourly 6d ago

Learn More About Customer Service Specialist Jobs

How much does a Customer Service Specialist earn in Carmel, IN?

The average customer service specialist in Carmel, IN earns between $24,000 and $40,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average Customer Service Specialist Salary In Carmel, IN

$31,000

What are the biggest employers of Customer Service Specialists in Carmel, IN?

The biggest employers of Customer Service Specialists in Carmel, IN are:
  1. CarringtonRES
  2. Sherwin-Williams
  3. Allied Solutions
  4. Pet Palace Enterprises
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