Customer Service Supervisor Jobs in Lincoln, NE

Job Description Are you an experienced accounting professional looking for a new opportunity? Do you enjoy leading and managing a team of accounting professionals? Join our Finance & HR Team as our Accounting Team Manager, where you will lead and manage RentVision’s accounting function. Key Responsibilities: Accounting Oversight: You will oversee all aspects of RentVision’s accounting function, including billing, A/R, sales tax, A/P, payroll, general ledger, fixed assets, prepaids, accruals, and reconciliations. Budget and Reporting: You will oversee the administration of RentVision’s annual operating budget as designated by RentVision’s Leadership Team. You will also deliver budget variance reports and financial statements to the Leadership Team and owners. Compliance and Risk Management: You will respond to our client’s compliance requests, ensure the compliance of client and vendor contracts, work with our CPA to ensure state and local compliance is maintained in the jurisdictions in which we do business, handle RentVision’s year-end processes (1099 filings, ACA filings, etc.), and work with our CPA to provide any information necessary to file our corporate reports, including the RentVision tax return. Benefits Administration: You will assist the Director of Finance & HR with benefits administration, including benefit deductions, benefit accruals, 401(k) & HSA contributions, and PTO reconciliations. You will also oversee compliance for RentVision’s benefit offerings. Accounting Team Management: You will lead and manage a team of two accounting professionals, one remote team member and one on-site team member. Team Collaboration: The Accounting Team Manager will work at RentVision’s office alongside our Director of Finance & HR, and will interact with every department across the organization in order to support the financial operations of the business. This position is on-site in Lincoln, NE. Requirements Bachelor’s Degree in Accounting or a related field (or equivalent work experience): A strong educational foundation in Accounting is essential for managing RentVision’s accounting function. Candidates with substantial relevant experience may be considered in lieu of an accounting degree. Progressive career experience: A minimum of 5 years in accounting, including some experience supervising others, demonstrating growth and increasing responsibility. Desire for vast work experience: You will be involved in a broad range of accounting duties, including financial reporting and compliance, budgeting and forecasting, internal controls, risk management, payroll, and benefits administration. Proficiency in QuickBooks Online: As our primary financial software, QuickBooks Online is essential for managing RentVision’s day-to-day financial transactions and reporting. Advanced spreadsheet knowledge: We leverage Google Sheets to automate a lot of our work. We are looking for someone that can both maintain and improve on what we’ve built. Proven Leadership Qualities: A commitment to integrity, humility, effective communication, and a heart for serving others is going to be needed to lead RentVision’s accounting team members and foster a positive, high-performing team environment. Preferred Experience: CPA: Preferred but not required. Basic coding knowledge: We leverage Google AppScripts to further automate some of our accounting functions. Position Details: Position Type: Full-time, exempt Compensation: Salary Benefits Work at a “Best Place to Work” Company RentVision was recently certified as a Great Place to Work, one of Fortune’s Best Workplaces in Advertising & Marketing, one of Lincoln’s Best Places to Work (#2 medium-sized company), one of the Best Places to Work in Multifamily (#6 nationwide), and we recently scored a 4.6/5 on Gallup’s Q12 Engagement Survey. 401(k) Match Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done. Health Insurance We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums. Life Insurance You’re important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost. Short-Term and Long-Term Disability We’re here to help when the unexpected happens. We provide both short-term and long-term disability insurance to all of our employees. Our short-term disability plan also offers medical leave for pregnancy. Paid Time Off It’s all about that healthy work-life balance—work hard, play hard, right? RentVision provides paid time off and paid holidays, including extra time off around Thanksgiving and Christmas. Paid Parental Leave At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one, so we provide paid parental time off. Fizzy Friday You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week’s worth of work with games, snacks, and fizzy beverages. Hope you like competition. Recognition Lunch You’re one in a million, and we want you to know that. Every month we celebrate our employees with a free lunch (yeah, you read that right) and recognition galore. Unlimited Coffee Need a pick-me-up? We’ve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more. Discounted Gym Membership If you've got the drive, we've got you covered. We partnered with a local gym to provide a total package gym membership for just $10 a month. About RentVision RentVision was founded in 2009, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit he’d never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovation—the industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since. Today, we operate in the multi-family marketing industry where we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service. Learn more about our company at *************************************** Our Purpose: To consider others as more important than ourselves. Our Mission: To make renting apartments easy. Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management. Our Vision for Prospective Residents: To help people rent an apartment without needing to drive anywhere. Our Core Values: Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results. Systemize Excellence - We build and do what is excellent, efficient, and repeatable. Considerate Candor - We seek and give direct feedback that is thoughtful and productive. Maximize Talent - We know our weaknesses. We live in our strengths. Team Hustle - We deliver success through hard work and camaraderie.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************

The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering our existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans for customers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Key Metrics for Success_** **Engagement Metrics:** Client usage rates and engagement with key platform features **Renewal Rate:** Percentage of clients renewing beyond their first year **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experience preferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking **_Preferred Experience, Knowledge and Skills_** + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _50,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1064-2025_

Job Description The Customer Support Manager (CSM) is the contact point for customer interaction and responsible for the daily operation of the Agency. They will provide extraordinary service to both internal customers and external prospects, cross-sell our existing customers, and ensure that all quotes, claims, endorsements, payments, etc., are conducted quickly and accurately. It is their role to ensure that all processes involving customer interactions are being completed according to the Employee Handbook. The CSM is responsible for training and daily assistance to the service department associates. In addition, the CSM is responsible for coordinating office events (birthdays, recognition) and general office management. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Dental Insurance Vision Insurance Responsibilities ESSENTIAL PROCESSES Answer incoming calls, handle service or transfer to applicable staff member Complete servicing work for existing customers Work eAgent queue daily and enter all customer interactions in eAgent Handle walk-in customers servicing needs and greet appointment arrivals Review email daily and follow up consistently with customers and prospects Expand customer contact beyond the request to find sales and service opportunities Process customer payments and complete daily remittance Check daily voicemail log and distribute messages Process inbound and outgoing mail Follow up on all endorsements for accurate processing Follow up on all new business applications for accurate processing and timely issuing Manage and upload all paperwork in customer files, updating when necessary Run, process, and prepare a weekly cancellation audit View, process, and contact customers, as needed, on the My Agency Activity list daily. Complete assigned My Work Items (MWI) Discuss policy coverage and impact of filing a claim with customer Open claim online when customer requests, after discussion on bullet point above Providing the customer with needed claim information and next steps Weekly customer contact to check on claim status and offer assistance Gather information and updates as needed to answer any customer questions Make sure customers are completely satisfied throughout the entire claims process Contact customer when claim status is closed to ensure they are satisfied Work daily eAgent work queue items regarding all claim activity Fill out CE form completely and accurately on all customer service calls Call all customers with a >10% rate increases Call all Customer Save contacts Complete pre-renewal calls for all P&C customers Oversees service department staffing Oversees service department operations Delegates incoming service requests Coordinate office events (birthdays, recognition) Acts as a Liaison between the service department staff and the Agent/DOS Requirements Property & Casualty (P&C) Life License

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62.200 - $91,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionDescription: The Relationship Specialist I will efficiently service and deliver Credit Union financial services to current will provide member transaction and account related services and assistance by determining the member’s needs in person, over the phone, and through electronic communication. The individual will process requests in a friendly, professional, accurate, timely, and efficient manner. This position will also promote, advocate, and deliver all deposit related products and services including, but not limited to: savings and checking accounts, debit cards, certificates, and referrals to a lender for loans etc. Other assigned tasks may include, but are not limited to, new member follow-up support, mortgage processing support, quality control audits and reviews, and other tasks which contribute to an overall high quality member experience. Requirements: High school diploma and minimum one year experience in a cash handling environment, or equivalent. Working knowledge of credit union products and services. Strong service, communication (verbal and written), and effective team skills. Effectively utilize computer technology and a wide variety of software applications and accounting systems. Organizational and time management skills. Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations.

Job Description Janice Peterson - State Farm Agency, located in Omaha, NE, is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service Representative. This position is focused on Customer Service for a well-established State Farm Agent. Ideal candidate will provide excellent customer service and always be willing to take the extra-step when needed. Someone who takes pride in a job well done and is self-managed and motivated. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. This is an in-house position, please only apply if you can make the commute to our office located in Omaha, NE. Only candidates with an active Property Casualty license will be considered. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Provide excellent customer service and focus on client retention. You will receive: Salary plus commission Paid time off (vacation, personal/sick days, and major holidays) Benefits available Valuable experience Growth potential/Opportunity for advancement within my office Requirements This is an in-office position, please only apply if you can commute to our local Omaha, NE office Must be self-motivated and capable of working independently when agent is out of office Proactive in problem solving Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Motivated and quick to pick up/learn new computer systems Excellent communication skills - written, verbal and listening Property & Casualty insurance license (required) Life & Health insurance license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

div class="description"h1strongAre you frustrated looking for a job?/strong/h1 pThe application process isn't fun. You have to find a good company. Then you have to see if they pay an acceptable starting pay. Then you have to upload your resume. Then, for some bizarre reason, you need to reenter that same information. After all that, you just hope you aren't ghosted. Sound right?/p h1strongCome work at Nebraska Crossing where we will help you find a job with one of our 75+ employers!/strong/h1 figure/figure p/p pYour responsibilities include:/p ulli Helping customers /lili Cashiering/lili Having fun/lili Restocking the sales floor/li/ul pAreas you can work in:br//p ulli Clothing (American Eagle, GAP, Ann Taylor, J. Crew, Polo and more)/lili Specialty (Michael Kors, Coach, Tory Burch, Vera Bradley and Kate Spade)/lili Outdoors (Columbia, REI, Oakley, Grunt Style, YETI and more)/lili Athletic apparel and footwear (NIKE, Adidas, Under Armour, Skechers and more)/lili Footwear (ECCO, Famous Footwear, Rack Room Shoes and more)/lili Food (Paradise Bakery, Copps Pizza, Auntie Anne's, Dragon Wok and more)/li/ul pYou need to be:/p ullifun/lilienergetic/lilidependable/liliwilling to learn/lilisociable/li/ul h1strongAPPLY NOW/strong/h1 p/p/div

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Skills Set Required: At least two years of customer service experience in a fast paced environment. Or 1 year medical terminology education/experience with 1 year of customer service experience. Must be career oriented, punctual, and willing to work nontraditional schedule. Strong ability to multi-task and leverage various systems to support one customer. Length of Assignment: Successful candidates could be considered temp to perm after 120 days Scheduled to start November 7th. Requesting 2 Spanish bi-lingual candidates (must be able to speak English clearly and distinctly). Bi-lingual rate will receive a 10% differential once training is complete and released to the floor. Work schedule is 9:00 to 6:00 while in training. Flex schedule between 9:00 am and 7:00 pm once assigned to teams. Pay rate: $13.00 Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

At Hands of Heartland, we believe that people with developmental disabilities are people first. We will always place the person before the program - striving daily to embody the message our name states. Hands of Heartland is expanding our in-home services and are looking for people who love to make a difference in people's lives. We are looking for compassionate, caring, and dependable individuals to join our team and provide support to the individuals we support as a Direct Support Professional (DSP)/Caregiver. What You'll Do: Work directly with individuals with developmental disabilities in a variety of settings to ensure they work towards their goals to have a meaningful life. As a DSP you will assist individuals with day to day living activities and developing skills in a home environment and in community settings. You must display a strong sense of professionalism since you will be going into other people's homes. Hours: We support individuals in their own homes on their own schedule. Shifts will vary 7 days a week, so we have a variety of shifts available. Must be willing to work a flexible schedule. We offer part-time and full-time shifts days, evenings, and weekends. Skillset Needed for the Job: Ability to work independently in a fast paced, team-oriented environment. Flexible and willing to adapt to change. Know the value of communication. Desire to support people and encourage them to reach goals. Understand the importance of documentation. Personality Traits: Empathy. Patience. Understanding. Compassion. Adaptable. Respectful. Dependable. Sound Judgement. Requirements: Must be 18 years old. Must have a valid driver's license. Experience not required - we will train you! Must have reliable transportation. Pay: $17 - $19 an hour. Mileage reimbursement and incentives are also available. If this sounds like you, we would love to talk to you about working at Hands of Heartland. Apply today to start a rewarding career where you can make a positive impact on your community.

Description: We support democracy. Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and security enhancements for each voting system we design, build, sell and support. Join the ES&S team where we are crafting the future of voting in the United States! On our team, you will push boundaries to provide solutions that meet the industry’s ever-evolving needs. Our people apply their innovative perspective to challenges big and small, and ES&S provides the resources to make our employees’ vision a reality. Summary/Objective: A Customer Support I is responsible for aiding customers in determining the appropriate products and services in alignment with election jurisdiction requirements. Customer Support will interact within specific territory with customers, internal stakeholders, partners, and vendors to answer their inquiries about product and service information. They work to ensure the accuracy of customer and business records by obtaining information from the customer; the information gathered also is used to determine if any new products or services would benefit the customer. Essential Duties and Responsibilities: Act as the owner and primary point of contact for customer support deliverables within an assigned territory. This responsibility includes but is not limited to organizing workflow and communications among all activities and services required to execute fair, accurate and error free elections. facilitate and manage customer support services by telephone, electronically or face to face to provide basic technical and procedural support for customers with the goal of initial call resolution. Use critical thinking to provide quality resolutions of customer issues and questions including but not limited to processing orders, forms, and requests related to all ES&S products and services; coordinate issues’ resolution through appropriate subject matter expert; organize workflow, document and follow-up as required to meet commitments; process orders, forms and requests related to products and services; and assure timeliness of shipments and/or response commitments; and facilitate accurate and timely billing to clients. Create, organize, and communicate customer support/service calendars for all assigned customers input requirements due from customers; and assist customers in collecting and returning election information. Create, prepare and disseminate reports summarizing activities and outcomes to external and internal customers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications: Education: Bachelor’s or Associates degree in business administration field preferred; or equivalent combination of education and experience Experience: Proficient with MS Office Suite, Outlook and general office administration. At least 2 years’ (4 strongly preferred) experience in customer facing support role required. Competencies: Excellent oral and written communication skills Problem Solving/Analysis Social and interactive skills for effectively working in a cooperative team environment Strong ability to prioritize and manage multiple, concurrent activities within time constraints Thoughtful decision making based on appropriate research and consultation with SMEs Licenses/Certifications Required: None Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment which routinely uses standard office equipment such as computers, telephones, and photocopiers. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to lift boxes and media of up to 25lbs., unassisted. The employee frequently is required to stand; walk; hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel: Approximately 10 - 15% travel is expected. Expect overnight travel four (4) to five (5) times annually to attend meetings and participate in election support. EEO Statement: Election Systems & Software, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Election Systems & Software, LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Requirements:

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Management/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Home Office - OMAHA, NE/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services./span/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Be part of a team that's transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!/span/span/span/p p /p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro",sans-serif'span style="color:#00113c"HIGHLIGHTS/span/span/strongbr/ span style='font-family:"Avenir Next LT Pro Light",sans-serif'As an strong Endpoint Services Supervisor/strong, you will be responsible for ensuring that the Service Desk team has the necessary resources and guidance to deliver exceptional support to radiologists, employees, and clients. This includes identifying team strengths and areas for improvement, and offering actionable recommendations to enhance efficiency, minimize errors, and increase stakeholder satisfaction./span/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'In addition to managing the team, the supervisor must be a highly skilled technician capable of investigating and resolving Level 3 support tickets. This technical proficiency also extends to designing and implementing workstation standards and solutions tailored to the specific needs of various departments./span/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'The supervisor is also responsible for conducting post-incident reviews to assess whether issues require a broader, organization-wide response. Additionally, the role involves providing after-hours on-call support for second and third-shift Service Desk Analysts and maintaining the on-call rotation schedule./span/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Another key responsibility is determining the appropriate workstation standards for each department and ensuring there is an adequate supply of equipment to meet both current and future operational needs./span/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'This position is full-time and in-office during regular business hours with a 24/7 on-call rotation./span/span/span/p p /p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro",sans-serif'span style="color:#00113c"THE ROLE/span/span/strong/span/span/p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro Light",sans-serif'span style="color:#8669ae"Job Functions/span/span/strong/span/span/p ul lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Lead, mentor, and guide Service Desk Analysts, ensuring they receive appropriate training and development to excel in their roles/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Monitor and assess the performance and progress of direct reports, providing regular feedback and coaching to foster improvement/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Act as the primary escalation point for all Service Desk Analysts, offering after-hours support as needed/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Ensure sufficient coverage and efficient management of incident tickets, distributing workloads evenly to meet service level objectives/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Conduct thorough analyses of incidents, develop scalable solutions, and implement preventive measures to avoid future occurrences/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Contribute to the organization's knowledge base by reviewing lessons learned and sharing key insights with the team/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Identify opportunities for automation and process improvements to enhance the efficiency and effectiveness of endpoint services/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Oversee the inventory and asset management process, proactively anticipating equipment needs based on organizational growth and trends/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Manage the provisioning, maintenance, and troubleshooting of telecom services via Teams Voice, ensuring seamless communication support/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Stay current with the latest endpoint management tools and techniques, applying this knowledge to improve service delivery/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Maintain a customer-focused approach, ensuring all interactions with radiologists, clients, and employees are handled professionally and with excellent service/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Foster a collaborative and positive team environment, encouraging a customer-first mindset among team members/span/span/span/li /ul p style="margin-left:48px" /p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro Light",sans-serif'span style="color:#8669ae"Skills/span/span/strong/span/span/p ul lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Extensive experience in endpoint management, including the deployment, configuration, and maintenance of desktops, laptops, mobile devices, and related peripherals/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Proven track record in supervising and mentoring IT support staff, managing team performance, and handling escalations effectively/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Experience leading or contributing to IT projects, particularly those related to endpoint services (e.g., device rollouts, software updates)/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Demonstrated ability to streamline processes, improve efficiency, and implement best practices within IT support teams/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Familiarity with IT service management (ITSM) frameworks like ITIL, with experience in incident, problem, and change management/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Experience managing vendor relationships, including evaluating products, negotiating contracts, and ensuring adherence to SLAs/span/span/span/li /ul p /p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro Light",sans-serif'span style="color:#8669ae"Qualifications/span/span/strong/span/span/p ul lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'7-10+ years of experience in IT required/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'3-5+ years in a supervisory or leadership role overseeing direct reports/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Professional or architect-level certifications are strongly preferred (CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation, Apple Certified Support Professional, etc.)/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Experience/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'with/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'PowerShell/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Deep knowledge of Windows 11 and MacOS/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Working knowledge/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'of/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'desktops, IP/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'phones,/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'servers, networking,/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'storage,/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'and cloud/span span style='font-family:"Avenir Next LT Pro Light",sans-serif'computing/span/span/span/li /ul p /p pspan style="font-size:12pt"span style="font-family:Aptos,sans-serif"strongspan style='font-family:"Avenir Next LT Pro",sans-serif'span style="color:#00113c"BENEFITS amp; PERKS/span/span/strong/span/span/p ul lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Comprehensive benefits package, including retirement and profit sharing/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Paid time off and flexibility to support your personal life/span/span/span/li lispan style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style='font-family:"Avenir Next LT Pro Light",sans-serif'Fuel for your day with company sponsored lunches amp; snacks/span/span/span/li /ul /span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div

Description & Requirements Maximus is currently hiring for a Sr. Call Center Manager remote opportunity in Frankfort, KY. Residency must be in/or commutable distance to Frankfort, KY. Maximus may consider remote work for talent willing and able to travel up to 50% of the time. The Sr. Call Center Manager is responsible for overseeing the Call Center operations and training to ensure that project SLAs are met. The project will be a multichannel, multiprogram contact center that will support multiple clients throughout the state of Kentucky. This job is contingent upon contract award. At Maximus we offer a wide range of benefits to include: - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities: Participate in training programs, workshops, and conferences Essential Duties and Responsibilities: - Oversee the daily operations of a call center team to ensure performance metrics are met. - Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. -Provide assistance and updates to staff regarding these policies and procedures. - Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs. - Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution. - Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored. - Monitor performance goals and objectives for the call center staff and complete daily and weekly reports. - Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels. - Monitor call center compliance with ISO standards as applicable. - Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center. - Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed. - Responsible for identifying and resolving issues, problems, and concerns with employees. - Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary. - Provide direction to staff when complaints are escalated to management level. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. - Three (3) years of people management experience. - Must currently live in or near Frankfort, KY or plan to relocate to the area. - Must be willing and able to work both in our Frankfort, KY offices, as well as remotely. - Must be willing and able to travel up to 50% of the time as business need dictates. - Experience with a large-scale telephony system required. - Experience managing a large-scale call center (at least 500 full time equivalents) required. - Experience in call center operations is required. - CRM experience required. Home Office Requirements: - Remote workers supporting contact center operations must have access to the internet via their internet service provider by purchasing or maintain a service that provides a minimum internet speed download requirement of 25 Mbps for a single user, download of 50 Mbps for shared internet connectivity, and 5 Mbps upload speed required; 10 Mbps preferred. #LI-Remote #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 95,000.00 Maximum Salary $ 105,000.00

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $86,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Pay starts at $13.50/hr and up depending on experience! Francescas is looking for daytime, evening or weekend cashiers. Do you love fashion and helping others? Do you have a eye for current trends? We want you! What are we looking for? Cashiers Customer Service Who are you? Fun Talkative Friendly Dedicated Looking for a 1st job or just some "fun" money Wanting a great discount! APPLY NOW!

Job DescriptionDescription: The Call Center Representative primarily services the members of the credit union through remote service over the phone and through electronic communications. They will also serve members in the branch as needed to assist the other branch personnel. They will consistently promote, advocate, and deliver credit union products and services to current and prospective members. This position will be responsible for determining the member’s immediate and unperceived needs by actively promoting, advocating, and delivering all deposit products and services including but not limited to checking, savings, money markets, debit cards, IRAs, certificates, as well as convenience services, such as online banking, mobile banking, e-statements, and direct deposit. This position will also provide administrative support in the branches as needed, support to management and other department personnel through the successful completion of routine tasks, projects, and miscellaneous duties as assigned. Requirements: High school diploma and experience in a financial services or similar call center environment. Organizational and time management skills. Excellent oral and verbal communication skills. Professional communication, grammar, and writing skills. Working knowledge and understanding of credit union products and services. Effectively utilize computer technology and a wide variety of software applications and accounting systems. Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations.