What does a District Manager do?

District managers oversee the operations of a group of stores or areas covered by the assigned district. They are responsible for ensuring that the sales, marketing, quality control, and people management of their community align with the company's direction. They review the district's financial statement, draft ways to improve the district's key metrics, and mitigate any challenges that may come their way. They are also responsible for hiring store or area managers and training them to ensure that they will be significant contributors to the organization.
District manager responsibilities
Here are examples of responsibilities from real district manager resumes:
- Lead charge to get Erie branch ISO [] certify.
- Manage store location and fill ADM duties when necessary.
- Hire, develop, and manage depot sales staff; promote consulting, training and administration.
- Assist in managing contract delivery drivers to ensure that all routes are covered and newspapers are delivered on time.
- Manage shipping, receiving, material handling, refuse returns, sortation departments, forklift, PTL, and calendar operations.
- Monitor and manage sales activity using company specific CRM.
- Provide oversight and mentoring in the areas of staffing, performance management, merit reviews, and relate human resources issues.
- DOT, local, state and federal requirements.
- Ensure all employees work in compliance of all JCAHO and OSHA regulations.
- Charge with directing all sales and marketing activities throughout the Mid-Atlantic region.
- Champion district's drive toward successful AIB (food safety) and ISO certifications.
- Develop partnerships with both small businesses and CPA firms to generate referrals to help grow sales.
- Fred has the abilities, business acumen, and passion to excel in the DSM position.
- Maintain accurate records of the vendors and provide weekly communications to the market patrons through Facebook and email.
- Identify and develop core talent that include stewardship of talent management reviews at the DSM and account manager levels.
District manager skills and personality traits
We calculated that 21% of District Managers are proficient in Customer Service, Multi-Unit, and Customer Satisfaction. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.
We break down the percentage of District Managers that have these skills listed on their resume here:
- Customer Service, 21%
Oversee business operations, including customer service, sales, strategic planning, policy development, financial administration and inventory control.
- Multi-Unit, 7%
Direct all aspects of Multi-Unit district operation including internal and external customer service and loss prevention.
- Customer Satisfaction, 5%
Managed all facets of the district with accountability for timely delivery of parcels therein ensuring customer satisfaction and volume growth.
- Payroll, 5%
Utilized consultative sales strategy to identify gaps in employees existing payroll and human resource procedures and customized solutions to streamline efficiency.
- Financial Performance, 5%
Directed internal and external customer service, prepared and delivered sales presentations, prepared annual budgets and monitored monthly financial performance.
- Performance Management, 4%
Lead independent distributor performance and accountability including performance management of the distributors leveraging the BDS - (Business Development System).
Most district managers use their skills in "customer service," "multi-unit," and "customer satisfaction" to do their jobs. You can find more detail on essential district manager responsibilities here:
Problem-solving skills. Another soft skill that's essential for fulfilling district manager duties is problem-solving skills. The role rewards competence in this skill because "top executives need to identify and resolve issues within an organization." According to a district manager resume, here's how district managers can utilize problem-solving skills in their job responsibilities: "work directly with human resource and loss prevention business partners in investigation processes and resolution. "
Time-management skills. district managers are also known for time-management skills, which are critical to their duties. You can see how this skill relates to district manager responsibilities, because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." A district manager resume example shows how time-management skills is used in the workplace: "handled payroll and paid all representatives correctly and on time every week. "
Leadership skills. district manager responsibilities often require "leadership skills." The duties that rely on this skill are shown by the fact that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." This resume example shows what district managers do with leadership skills on a typical day: "appointed to a dm leadership committee; provided a field perspective on proposed initiatives or programs. "
Communication skills. A commonly-found skill in district manager job descriptions, "communication skills" is essential to what district managers do. District manager responsibilities rely on this skill because "top executives must be able to convey information clearly and persuasively." You can also see how district manager duties rely on communication skills in this resume example: "coached several store managers with public speaking, presentation, and communications skills resulting in promotions to dm. "
The three companies that hire the most district managers are:
- Domino's Pizza100 district managers jobs
- ADP80 district managers jobs
- Jack in the Box56 district managers jobs
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District manager vs. Operations manager, district
A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.
There are some key differences in the responsibilities of each position. For example, district manager responsibilities require skills like "customer service," "multi-unit," "work ethic," and "sales training." Meanwhile a typical operations manager, district has skills in areas such as "oversight," "team training," "safety program," and "logistics." This difference in skills reveals the differences in what each career does.
Operations managers, district earn the highest salaries when working in the retail industry, with an average yearly salary of $87,812. On the other hand, district managers are paid more in the pharmaceutical industry with an average salary of $119,906.operations managers, district tend to reach similar levels of education than district managers. In fact, operations managers, district are 0.2% less likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.District manager vs. Sales and operations manager
A sales operations manager is an individual who supports a company's sales and marketing teams by optimizing a tool often collectively known as Customer Relationship Management (CRM). Sales operations managers must serve as a liaison between the teams and the upper management while training staff members on new technology and software. They create reports that are used by salespeople and sales managers to help them in sales decision making. They also determine customer outreach methods with the marketing team.
Each career also uses different skills, according to real district manager resumes. While district manager responsibilities can utilize skills like "multi-unit," "financial performance," "performance management," and "work ethic," sales and operations managers use skills like "sales operations," "salesforce," "crm," and "sales process."
On average, sales and operations managers earn a higher salary than district managers. Some industries support higher salaries in each profession. Interestingly enough, sales and operations managers earn the most pay in the technology industry with an average salary of $115,157. Whereas district managers have higher pay in the pharmaceutical industry, with an average salary of $119,906.sales and operations managers earn similar levels of education than district managers in general. They're 2.0% more likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for District Managers in the next 3-5 years?
District manager vs. Branch operations manager
A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from district manager resumes include skills like "customer service," "multi-unit," "financial performance," and "work ethic," whereas a branch operations manager is more likely to list skills in "security procedures," "home health," "performance appraisals," and "operational procedures. "
Branch operations managers earn the best pay in the manufacturing industry, where they command an average salary of $57,786. District managers earn the highest pay from the pharmaceutical industry, with an average salary of $119,906.branch operations managers typically earn similar educational levels compared to district managers. Specifically, they're 1.8% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.District manager vs. Regional general manager
Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.
Even though a few skill sets overlap between district managers and regional general managers, there are some differences that are important to note. For one, a district manager might have more use for skills like "multi-unit," "work ethic," "store management," and "sales training." Meanwhile, some responsibilities of regional general managers require skills like "osha," "employee development," "oversight," and "client satisfaction. "
Regional general managers enjoy the best pay in the government industry, with an average salary of $93,984. For comparison, district managers earn the highest salary in the pharmaceutical industry.In general, regional general managers hold similar degree levels compared to district managers. Regional general managers are 2.4% more likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Types of district manager
Updated January 8, 2025