Customer Service Manager
Manager Job 16 miles from Sugar Land
Lead the Customer Account Management Team in delivering a seamless, customer-focused experience aligned with AOT values, while also designing and overseeing a service strategy that drives growth and maintains high standards of support and satisfaction.
DUTIES AND RESPONSIBILITIES:
Daily
Lead the Customer Service Department, managing staff, performance, and all service-related activities including reporting, business reviews, and order status updates.
Resolve complex escalations, ensure adherence to service standards, and drive continuous improvement in customer experience.
Achieve KPIs by developing strategic recommendations, action plans, and providing insights for operational planning.
Oversee weekly calls made by the team, collaborate with the Director of Operations and Sales Team on customer initiatives, reporting, and planning.
Review RAC's and other order-related charges within Delegation of Authority (DOA) for approval or charge back.
Collaborate cross-functionally with the Sales Team to support reporting, analysis, presentations, agendas, and planning.
Monthly
Design and execute quarterly training programs for customer service, covering key topics such as conflict resolution, customer service etiquette, effective communication, and document control.
Analyze customer service trends and provide recommendations for improvements.
Create and enforce customer service policies and procedures that align with our Sales Process.
Skills and Qualifications
Excellent verbal and written communication skills
Ability to manipulate data for reporting
Strong attention to detail and ability to meet deadlines
Ability to organize multiple work assignments and establish priorities
Proven ability to work and lead a team to meet KPI's and individual goals
Coaching and mentoring Customer Service staff
Ability to work with individuals of various personalities and cultures
Proficiency with 2013 MS Office Suite (Word, Outlook, Excel, SharePoint, etc.)
Intermediate level or higher in MS 2013 Excel (V-Lookups, Formulas, etc.)
Experience with Apprise ERP or working knowledge with a similar ERP System
Experience working with outside sales teams
8-10 Years experience handling customer service teams that support $300+ million in revenue
Experience in Import/Export preferred
Operations Manager
Manager Job 18 miles from Sugar Land
Operations Manager - Backyard Pod Houston
Salary: $85,000 - $105,000 + Profit Share
Backyard Pod, a leading provider of accessory dwelling units (ADUs), is expanding to Houston and looking for an experienced Operations Manager to execute the launch and oversight our new branch. This is a key role where you will be responsible for driving business growth, ensuring operational excellence, and building a high-performing team.
Role Overview
As the Operations Manager for Backyard Pod Houston, you will have full ownership of the location's P&L, sales growth, project delivery, and team culture. You'll be instrumental in replicating our successful Austin playbook to ensure the Houston location hits profitability within 9 months. Your role will encompass business development, operational leadership, and customer experience, with the goal of delivering high-quality, custom-built tiny homes that exceed client expectations.
Key Responsibilities
P&L Ownership: Manage forecasting, budgeting, job costing, and monthly financial reporting to ensure profitability.
Business Development: Drive local partnerships, network, and close high-value design-build contracts for ADUs and tiny homes.
Operations Management: Oversee permitting processing performed buy 3rd party, procurement or materials, subcontractor management, quality control, and project punch-out processes.
Team Leadership: Recruit, onboard, coach, and performance-manage the Houston team, including project managers, salespeople, and field techs.
Process Implementation: Roll out and refine Backyard Pod's operations playbook, ensuring continuous improvement.
Client Experience: Own client escalations and ensure high levels of customer satisfaction, leading to strong referrals and repeat business.
Key Outcomes (First 12-18 Months)
Revenue: Achieve a $4M run-rate by month 12, reaching break-even cash flow by month 9.
Gross Profit: Maintain a gross profit margin of ≥ 50% on Pod Essentials and ≥ 35% on blended product lines.
Sales Pipeline: Secure 4 signed contracts per quarter, with ≥ 20 qualified leads in the CRM at all times.
Cycle Time: Maintain an average cycle time of ≤ 16 weeks from permit-to-CO for Pod Living projects.
Customer Satisfaction: Achieve a customer NPS of 60+.
Team Build-Out: Hire and onboard 1 Project Manager, 1 Salesperson, and 1 Field Technician within the first 6 months.
Ideal Candidate Profile
5+ years of project management or operations experience in the construction or modular building industries, with direct P&L accountability.
Proven track record of launching or scaling a business unit to $3M+ in revenue is a plus
Knowledge of Texas permitting processes and subcontractor networks, particularly in Harris County and surrounding areas.
Ability to sell design-build projects ranging from $50K-$250K+ and successfully negotiate with homeowners.
Strong financial acumen, with experience in job costing, work-in-progress (WIP), and gross-margin management.
Familiarity with operational frameworks like Traction/EOS or Lean is a plus.
Why Backyard Pod?
This is an exciting opportunity to join a rapidly growing company and play a key role in its success in Houston. We offer a competitive base salary with profit-sharing opportunities, allowing you to earn $100K-$150K+ in your first year based on performance.
If you are a builder-turned-business-leader who thrives in a fast-paced environment and is ready to take ownership of a new branch, we want to hear from you. This role is also a great opportunity for a project manager looking for an advancement in career
Compensation:
Salary: $85,000 - $105,000 per year plus profit share
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and growth within the company
How to Apply:
Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Please send your application to ******************** with the subject line "Operations Manager Application - [Your Name]."
Operations Manager
Manager Job 18 miles from Sugar Land
Shift: 11:30pm-7:30am
- Operations Manager (Air Cargo Facility)
Our client is a global aviation organization that provides air carriers and airports with a wide range of aircraft, passenger, and cargo services to ensure the safe and efficient movement of freight and packages. Our team is dedicated to quality, safety, and providing a positive customer experience throughout all cargo handling operations.
Job Description:
The Operations Manager assists with the day-to-day activities of the air cargo operation and must be able to assume the responsibility of their shift. The specific duties vary by location, at the direction of the Station Management. They may include primary responsibility for the following:
Overseeing cargo handling operations to ensure packages are received, sorted, and loaded efficiently
Ensuring all cargo flights are properly staffed, with Supervisors assigned to each operational area
Managing inbound and outbound package flow to meet tight timelines and ensure customer requirements are met
Ensuring compliance with safety regulations and cargo security protocols
Managing documentation for cargo manifests, weight distribution, and inventory tracking
Assisting with records management, shift reports, and incident documentation
Ensuring staff receive on-the-job training for efficient package handling and safety procedures
Communicating effectively with airlines, ground handlers, and other partners to provide exceptional service
Supporting staff in achieving performance goals and ensuring adherence to safety standards
Counseling, coaching, and participating in employee disciplinary actions when needed
Ensuring proper use of equipment such as conveyor belts, forklifts, and cargo loaders
Demonstrating regular, predictable attendance at the job location
Exceeding customer service and safety standards
Carrying out other duties as assigned
General Qualifications:
18 years of age
Drivers License Required
Eligible to work in the United States
Computer Skills:
Proficiency in Outlook and Word.
Prior WMS experience a plus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is performed outdoors, with exposure to varying temperatures and inclement weather.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk for extended periods of time
Ability to lift 70 pounds or more
Use hands to finger, handle, or feel
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal and warehouse environments
Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus are required
Salary will not exceed the provided range.
Operations Manager
Manager Job 32 miles from Sugar Land
The Operation Manager works in a fast paced environment that is at the hub of activity in our business unit and is the direct manager of a field operation for our customer. This position reports to the Senior Operations Manager and is responsible for instituting and implementing Dupre's best practices, developing site personnel, and achieving financial targets for the assigned location. This “Frontline Manager” position works with a team and requires relationship development with drivers, support staff, management, and customers.
Key Duties
· Build & maintain customer relationships & communications
· Manage hiring, coaching, training, & performance management
· Direct supervision of professional drivers
· Manage asset maintenance and repair
· Monitor risk & safety management performance
· P & L management: meeting or exceeding financial goals
· Continuous improvement: manage best practices & work processes
· Monitor area service performance
Job Qualifications
· 3-5 years in Fleet Transportation, Logistics, or related business field is required
· Strong customer service orientation with an operational or industrial background required
· Ability to multi-task and make informed business decisions
· College degree in Logistics or related business field is preferred but not required
· High level of self motivation, competitive spirit, and availability as customer demands dictate
· High level of organizational skills, attention to detail, and excellent computer skills (Database, Word, Excel, PowerPoint, etc.)
Front-End Engineering Manager
Manager Job 16 miles from Sugar Land
The Front-End Engineering Manager is responsible for integrating subsurface performance analysis with system-level design requirements for Upwing's Compressor Systems. This role oversees the development of early-phase technical deliverables, including reservoir analysis, wellbore modeling and the Compressor Design Input Document (CDID), which guides the aerodynamic and mechanical design of the compression system. The role also includes managing wellsite data and early production assessments to evaluate technical feasibility and the business value of potential opportunities.
Essential Duties and Responsibilities:
Lead front-end system engineering efforts for new subsurface compressor deployments, acting as the primary technical integrator across reservoir, wellbore and compressor domains.
Own and maintain the Compressor Design Input Document (CDID), ensuring it reflects validated performance requirements, operating envelopes and field constraints.
Manage initial well site data, well production history and well completion data to support the evaluation of project viability and economic justification.
Lead and guide reservoir engineering evaluations to quantify drawdown potential, expected production uplift, and dynamic response to compression.
Oversee wellbore simulation efforts (including Enhanced Production Simulator (EPS) and OLGA/other multiphase flow tools) to characterize inflow, liquid loading and velocity requirements.
Translate production optimization targets into actionable design inputs for aerodynamic and mechanical design teams.
Review and approve all upstream simulation inputs and boundary conditions; validate well candidate data integrity and model quality.
Drive iterative alignment between predicted reservoir response and compressor aerodynamic stage development.
Coordinate with project engineering, delivery and product management to ensure the final design supports business, safety and operational goals.
Support client-facing engagements by presenting early-phase engineering analyses and design justification.
Collaborate with the data science and field services team to close feedback loops between predicted and actual well performance.
Skills and experience sought:
B.S. or M.S. in Petroleum Engineering, Mechanical Engineering or a related technical field.
Minimum of 8 years of experience in upstream oil and gas engineering, with at least 3 years in reservoir or production optimization roles.
Demonstrated ability to analyze wellhead data, production histories and completion configurations to drive feasibility assessments.
Deep understanding of reservoir performance, inflow dynamics and artificial lift strategies in gas and gas-condensate fields.
Proficiency in wellbore modeling and multiphase simulation tools (e.g., OLGA, Prosper, or custom simulators).
Experience generating and managing system-level technical documents, such as design inputs or requirements specifications.
Familiarity with rotating machinery and compression fundamentals is strongly preferred.
Demonstrated ability to lead cross-disciplinary technical teams and manage interface handoffs between subsurface, mechanical and controls disciplines.
Intangibles sought:
Technically rigorous with strong analytical and systems thinking skills.
Able to manage ambiguity and develop structure in early-phase technical scoping.
Comfortable leading multidisciplinary teams and challenging assumptions constructively.
Strong communication and documentation skills, with the ability to translate complex models into clear requirements.
Solution-oriented mindset focused on delivering value to internal stakeholders and external clients.
Team player who fosters trust and constructive problem-solving
Physical Demands:
This position is primarily office-based, with occasional visits to field locations or test facilities. It may require domestic or international travel to support field assessments, design reviews or client engagements. Candidates must be able to work under tight deadlines and adapt to shifting project priorities.
Restaurant Manager and Kitchen Manager - Pappas Bros Steakhouse
Manager Job 18 miles from Sugar Land
Fine Dining Restaurant Manager
We offer a management training program to qualified applicants possessing 3-5 years of fine dining experience, preferably in a supervisory capacity. We are committed to providing the tools necessary for the professional and personal development of each of our employees. Our management training program has proven its success for more than 30 years.
The program is a 3-month process that involves exposure to many different positions in the restaurant including server, door host, bartender, kitchen prep and more. The extensive training program will prepare you for all aspects of management.
Fine Dining Kitchen Manager
We are searching for qualified applicants possessing 3-5 years of kitchen management experience in fine dining setting. We are committed to providing the tools necessary for the professional and personal development of each of our employees. Our management training program has proven its success for more than 30 years.
We pride ourselves on offering a competitive salary, outstanding benefits and performance evaluations every six months, with an opportunity for a raise or bonus at each evaluation.
For more information please visit our Pappas Restaurants Careers Page or follow this link: ****************************************************
Full Service Restaurant Manager
Manager Job 18 miles from Sugar Land
We're looking for a motivated and engaged Restaurant Manager who's passionate about people, operations, and growing our culture. As a Restaurant Manager at Escalante's, you'll lead front of house teams to deliver outstanding guest experiences. You'll be a visible leader during service, a coach behind the scenes, and a problem-solver wherever needed.
Responsibilities
Oversee daily service to ensure smooth operations
Engage with guests to resolve concerns and elevate their experience
Partner with the GM and Executive Chef to lead and support the team
Manage staffing levels and shift coverage to ensure smooth execution
Train, and coach hourly team members with a focus on service, performance, and retention
Maintain accurate documentation for all people-related actions
Track and manage food and labor costs in alignment with operational targets
Qualifications
3+ years of restaurant management experience in a full-service environment
Passion for hospitality and a team-first leadership approach
Strong communication skills and a calm, solution-first mindset under pressure
Ability to work a flexible schedule including nights, weekends, and holidays
Proven track record of achieving operational goals and building engaged teams
Manager Advisory Services
Manager Job 18 miles from Sugar Land
Manager of Advisory Services
Employment Type: Full-Time
We are hiring an experienced professional to lead the Advisory Services of a CPA firm. The ideal candidate will bring a proven track record of revitalizing small-mid sized businesses, scaling organizations, and leading high-performance teams while delivering tailored, client-centric solutions.
Experience:
5-10 years leading value growth and turnaround initiatives for distressed businesses.
Prior leadership in advisory or consulting roles, overseeing financial planning and restructuring projects.
Broad industry exposure with adaptable strategies across sector
Key Responsibilities:
Develop and enhance advisory services, integrating turnaround, restructuring, and exponential growth strategies.
Lead client engagements, from business assessments to implementation of growth and turnaround plans.
Manage and mentor a team of professionals, fostering a collaborative and high-performing environment.
Certifications: Value Growth Business Advisor, Certified Turnaround Professional (CTP), CPA, CGMA, MBA, CFA, or equivalent experience in business planning, leadership, and financial management.
Education: Bachelor's degree in business, accounting, finance, management, economics, or a related field (MBA or advanced degree preferred).
General Manager - Electrical Contracting
Manager Job 18 miles from Sugar Land
Direct Hire; up to 150K + bonus
East Houston
**Must have Master Electrician License
**Design-Build important to have
**Wastewater and Light Industrial experience
**Should be #'s savvy - profit & loss, financials, etc.
Duties:
Oversee field and office operations utilizing strong management and leadership skills; successfully manage and lead a mid-size industrial electrical construction company
Interview, hire, fire, and promote personnel; handle manpower scheduling
Prepare and/or review estimates from plans or design build; ensure strong documentation
Review contracts and prepare proposals
Act as responsible party for profit and loss
Execute job site inspections for optimal quality, safety, and efficiency
Market and develop new customer sales
Knowledge in and ensure compliance with the National Electrical Code
Qualifications:
10 years in bidding and managing Design Build Projects from $50K to $4MM
5 years minimum Electrical Contracting Management
Growth in electrical trade by attending certified electrical programs
Strong technical and technology skills including Microsoft Office Suite and AutoCAD; Sage 300 helpful
Knowledge of working in Manufacturing Facilities, and Water and Wastewater Plants
Ability to secure City and County Permits
Current Master Electricians License REQUIRED
Ability to design including Load Calculations, Service Design, Voltage Drop, and Conduit and Wire Calculations
Knowledge of Motor Controls & PLC's and general instrumentation
Sales experience and knowledge of the Houston/Harris Co. market
Local following of tradesmen and business contacts a BIG PLUS
Other Info:
Established company with an incredible reputation and tenure
Health insurance, Simple IRA, 3 weeks PTO, 10 paid Holidays, and flex work schedule
Must be a motivated person to lead an established 35+ year old Electrical Contractor in growth mode; participate in rewards
Reports to Owner and President
Flexible on title - Vice President, etc.
General Manager - Immersive Entertainment Experience - Houston
Manager Job 18 miles from Sugar Land
A revolutionary sensory entertainment brand is seeking a visionary leader to become their next General Manager. If you're someone who thrives on creating extraordinary experiences while building inclusive communities, this could be your perfect opportunity!
This groundbreaking organization has been delighting countless guests with their authentically engaging experiences since 2019. Recognized for groundbreaking design and authentic guest connections, they've created a workplace where creativity flourishes and diverse talents shine. This company focuses heavily on mental wellness, hands-on engagement, and creating magical moments around sensory exploration.
As General Manager, you'll orchestrate daily magic across a spectacular entertainment venue. You'll champion every aspect from guest delight to team empowerment, ensuring each interaction sparkles with possibility. Leading a passionate team of 40+ while managing substantial budgets, you'll transform everyday operations into memorable experiences. Your strategic vision will drive both guest satisfaction and profitable growth in this unique entertainment landscape.
The Role:
Execute full P&L responsibility across multi-million dollar operations
Lead vibrant teams spanning operations, manufacturing, retail, and security
Craft innovative marketing strategies and influencer collaborations
Champion exceptional guest experiences daily
Develop streamlined operational procedures
The Ideal Candidate:
3+ years managing guest-focused entertainment venues
Proven budget mastery and dynamic team leadership skills
Outstanding communication abilities with diplomatic flair
Collaborative spirit and infectious positive energy
Bachelor's degree preferred in hospitality or business
At Monday Talent, we understand that not everyone has had the same opportunities to gain experience and develop their skills. We're committed to changing that. We partner with organizations that understand the importance of building diverse, equitable, and inclusive workplaces. If you are passionate about your work and eager to learn, we encourage you to apply even if you don't meet all the requirements listed in the job description.
Click ‘Apply Now' to be considered for this opportunity or share this message with a friend that might be interested and you could be eligible for our referral reward program!
Assistant Operations Manager & Inventory Controller
Manager Job 18 miles from Sugar Land
The Assistant Operations Manager & Inventory Controller is responsible for supporting the daily operations of the business, with a focus on overseeing and managing inventory levels, supply chain coordination, and ensuring efficient operational workflows. This dual role bridges operations management with inventory control, ensuring optimal resource utilization and accurate inventory management to maintain smooth production and distribution processes.
Key Responsibilities:
Assistant Operations Manager Responsibilities:
Operational Support: Assist the Operations Manager in overseeing day-to-day activities across depots to ensure efficient workflows and timely completion of tasks.
Process Optimization: Identify opportunities to streamline operations, improve productivity, and reduce operational costs through process improvements.
Team Supervision: Provide leadership and guidance to frontline staff, ensuring compliance with company policies, safety protocols, and operational standards.
Vendor Management: Assist in coordinating with suppliers and service providers to ensure timely delivery of materials and services needed for smooth operations.
Project Management: Participate in operational projects, coordinating with cross-functional teams to meet deadlines and objectives.
Reporting: Assist in preparing and analyzing operational reports, including production efficiency, downtime analysis, and resource allocation.
Inventory Controller Responsibilities:
Inventory Management: Oversee the receipt, storage, and issuance of inventory items, ensuring stock levels are maintained to meet operational demands.
Inventory Accuracy: Conduct regular stock counts, audits, and reconciliations to ensure inventory records are accurate and up to date. Investigate and resolve discrepancies.
Supply Chain Coordination: Monitor and manage the flow of inventory throughout the supply chain, ensuring timely restocking and preventing stockouts or overstocking.
Inventory Systems: Utilize inventory management software to track inventory levels, manage reorder points, and generate reports on inventory status and trends.
Procurement Support: Collaborate with the procurement team to forecast demand and manage inventory replenishment based on operational needs and production schedules.
Loss Prevention: Implement procedures to prevent inventory shrinkage, loss, or damage, ensuring asset protection and cost savings.
Desired Traits:
Ability to thrive in a fast-paced environment while juggling multiple priorities.
Strong attention to detail, particularly in maintaining accurate records and handling inventory.
Proactive approach to identifying inefficiencies and implementing improvements in operations and inventory management.
Collaborative team player with a hands-on approach to leadership and a focus on continuous improvement.
Qualifications:
Experience: 5+ years of experience in operations management, inventory control, or supply chain management.
Education: Bachelor's degree in business administration, Operations Management, Supply Chain, or a related field.
Skills:
Strong organizational and multitasking abilities to manage both operational and inventory control duties.
Proficiency with inventory management software (e.g., ERP systems, Excel) and operational management tools.
Excellent communication and leadership skills to coordinate with teams and external vendors.
Strong analytical skills to interpret inventory data and operational metrics.
Problem-solving skills with the ability to make data-driven decisions quickly.
Benefits
We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.
Position Type, and Typical Hours of Work:
This is a full-time position. 40hrs per week, we have a flexible working arrangement with 3 days a week office presence for all office staff in Houston.
About Goodpack
Goodpack is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers' supply chain processes.
Our Business Promise - Connecting Businesses Globally
We deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.
Our Employee Promise
We work closely together, in the spirit of the family-business at our origins. At the same time, backed by a reputable and financially strong private equity firm, KKR, Goodpack provides great exposure and myriad opportunities to impact at a local, organizational and global level.
Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.
We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.
Our DEI Commitment
Goodpack is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Who are we looking for?
We are always looking out for talents who have the required skills and the following traits:
Adaptable: You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new things
Collaborative: You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilient
Self-directed: You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.
Curious: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.
Hands on: You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.
Communicate proactively: You are well-versed in verbal and written communication. You listen to others' opinions and express your thoughts and ideas well.
Join us and be a part of Goodpack family!
“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”
Goodpack requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
Whataburger Assistant Manager Full Time - Urgently Hiring
Manager Job 32 miles from Sugar Land
Benefits:
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Your responsibilities involve all the scheduling for Team Members and maintaining the assigned Labor allocation for each shift. You will prepare for all new POP marketing for each quarter and train the team on proper presentation and storage for any new product. You will coordinate with the WOW committee on any new or existing event in your market and any initiative the company is promoting. You will post the weekly SMG report on the information board and notate any areas that need to be address in the weekly meeting. You will report the staffing needs to the team and advise them on any issue you see coming.
Team members scheduling
Review weekly forecast with GM
Review requests for day off
Complete weekly schedule by Wednesday for approval by GM
Review weeks' schedule with GM
Quarterly LSM (Local Store Marketing)
Prepare new POP when it arrives
Complete any menu price changes when they occur
Review new product with Managers (for training team members)
WOW events
Communicate with WOW committee members on events (i.e. team members, time set-up and clean-up)
SMG reports
Print weekly SMG reports and post in communication board
Communicate with Service Ambassadors on SMG and areas to improve upon
Prepare SMG reports for Bi- weekly meeting
Prepare for Bi- weekly meeting
New products
Team member staffing
You will complete all forms associated with your position for the weekly meeting. You will advise the team on any areas that are of concerns and seek input for the next week's schedule.
Position Requirements
Must be able to pass background check.
Assist in developing others for management
Actively look for talent in the restaurant
Perform at a high level in floor control and shift readiness
Eager to assist the managers in training tasks
Complete all task on time and maintains a high degree of understanding
Take responsibility for all aspects of your job title and position
Select a replacement for yourself
Request to be considered for promotion
Choose either to remain in your current role or be more to another role
Earn the respect of the current Management Team
Have you had any complaints from guests or team members concerning your disposition and/or behavior?
Able to handle all guest complaints and employee concerns
Assist in improving the overall operation and results of the restaurant
Utilize your time effectively to complete assigned tasks
Enforce all policies and procedures during you shift
Make the right decisions when dealing with an unexpected operation situation
Always "Ask for Assistance" when unsure of the correct answer.
General Manager Master Electrician
Manager Job 18 miles from Sugar Land
Job DescriptionPosition: General Manager Master Electrician Salary: $80,000$140,000 + Performance Bonuses Health, Dental, Vision Insurance and 401K Type: Full-Time | Confidential Search About the Company: A well-established commercial electrical contractor serving the Greater Houston area. We specialize in high-quality, code-compliant electrical solutions for commercial clients and are seeking a seasoned leader to drive growth, safety, and project excellence.
About the Role:
We are hiring a General Manager Master Electrician to oversee operations, manage large-scale commercial projects, lead a team of 15+ electricians and estimators, and be responsible for over $5M in annual P&L. This role requires hands-on leadership, strategic oversight, and a strong commitment to quality and safety.
Key Responsibilities:
Project Leadership:
Manage multiple commercial projects; develop project scopes, budgets, and schedules; ensure code compliance and safety.
Team Management:
Lead and mentor electricians, apprentices, and estimators; conduct performance reviews and promote training and growth.
Client & Business Development:
Build client relationships; lead bidding, proposals, and contract negotiations; identify new business opportunities.
Operational Oversight:
Manage budgets, procurement, vendor relationships, and project reporting. Maintain KPIs and ensure compliance with regulations.
Qualifications:
Valid Texas Master Electrician License (RME designation required)
10+ years in the electrical industry, 5+ years in a leadership role
Strong knowledge of codes, electrical systems, and commercial projects
Skilled in team leadership, client management, and project planning
Proficient in project management tools and blueprint interpretation
Benefits:
Competitive salary + performance-based bonuses
Health, dental, and vision insurance
Paid holidays and PTO
Professional development and licensing support
Be prepared to answer:
How have you inspired your team to exceed expectations in safety, quality, and performance?
How would you lead a growing electrical company toward future success?
GM- Licensed Master Electrician
Manager Job 24 miles from Sugar Land
Job Description
General Manager - Master Electrician Salary: $80,000-$140,000 + Performance Bonuses Health, Dental, Vision Insurance and 401K Type: Full-Time | Confidential Search
About the Company:
A well-established commercial electrical contractor serving the Greater Houston area. We specialize in high-quality, code-compliant electrical solutions for commercial clients and are seeking a seasoned leader to drive growth, safety, and project excellence.
About the Role:
We are hiring a General Manager - Master Electrician to oversee operations, manage large-scale commercial projects, lead a team of 15+ electricians and estimators, and be responsible for over $5M in annual P&L. This role requires hands-on leadership, strategic oversight, and a strong commitment to quality and safety.
Key Responsibilities:
Project Leadership:
Manage multiple commercial projects; develop project scopes, budgets, and schedules; ensure code compliance and safety.
Team Management:
Lead and mentor electricians, apprentices, and estimators; conduct performance reviews and promote training and growth.
Client & Business Development:
Build client relationships; lead bidding, proposals, and contract negotiations; identify new business opportunities.
Operational Oversight:
Manage budgets, procurement, vendor relationships, and project reporting. Maintain KPIs and ensure compliance with regulations.
Qualifications:
Valid Texas Master Electrician License (RME designation required)
10+ years in the electrical industry, 5+ years in a leadership role
Strong knowledge of codes, electrical systems, and commercial projects
Skilled in team leadership, client management, and project planning
Proficient in project management tools and blueprint interpretation
Benefits:
Competitive salary + performance-based bonuses
Health, dental, and vision insurance
Paid holidays and PTO
Professional development and licensing support
Be prepared to answer:
How have you inspired your t
Restaurant Floor Manager/Supervisor
Manager Job 33 miles from Sugar Land
Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced Restaurant Supervisor/Floor Manager who is responsible for playing a crucial role in ensuring the smooth operations of a fine-dining restaurant, providing exceptional service, and creating memorable dining experiences for guests. This position requires strong leadership skills, excellent customer service abilities, and a deep understanding of fine dining etiquette and standards. The Supervisor/Floor Manager oversees the front-of-house operations, manages the service team, and collaborates closely with the kitchen staff to deliver impeccable service.
Core Job Responsibilities & Duties
Guest Service: Provide a warm and welcoming environment for guests, ensuring their needs are met and expectations exceeded. Greet guests, assist with seating arrangements, and handle any special requests or concerns to ensure a personalized dining experience
Staff Management: Supervise and lead the front-of-house team, including servers, hosts/hostesses, and bartenders. Assign work schedules, delegate tasks, and provide guidance and training to maintain a high level of service and professionalism
Service Standards: Uphold the highest standards of fine dining service, ensuring all staff members are knowledgeable about menu offerings, wine pairings, and proper service techniques. Monitor service quality, address any issues, and implement continuous improvement initiatives
Floor Operations: Oversee the dining room operations, including table arrangements, reservation management, and seating assignments. Ensure efficient table turnover and manage the flow of service to provide an exceptional fining experience for all guests
Team Coordination: Foster effective communication and collaboration between the front-of-house and kitchen staff. Coordinate with the culinary team to ensure the timely and accurate delivery of food and beverages to guests
Guest Relations: Build and maintain strong relationships with regular patrons and VIP guests. Anticipate their preferences, provide personalized recommendations, and ensure their satisfaction to foster loyalty and repeat business
Problem Resolution: Handle guest complaints or issues promptly and professionally, employing strong problem-solving skills and a diplomatic approach. Resolve conflicts and find appropriate solutions to ensure guest satisfaction and uphold the restaurant's reputation
Training and Development: Conduct regular training sessions for the service team to enhance their product knowledge, service skills, and overall professionalism. Provide ongoing coaching and feedback to ensure continuous improvements and career development
Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations throughout the restaurant. Monitor staff adherence to food handling protocols, cleanliness standards, and alcohol service guidelines
Administrative Tasks: Assist with administrative duties, such as staff scheduling, inventory management, and financial reporting. Maintain accurate records of reservations, guest feedback, and incidents that occur during service
Qualification Standards & Company Requirements
High school diploma or equivalent; additional education or certification in hospitality or restaurant management is a plus
Previous experience in a fine dining restaurant or upscale hospitality environment, with a minimum of 2-3 years in a supervisory or management role
Deep knowledge of fine fining etiquette, wine service, and menu offerings
Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team
Strong customer service focus, with a genuine passion for providing memorable dining experiences
Excellent communication skills and organization abilities, with attention to detail
Ability to work effectively in a fast-paced, high-pressure environment
Proficiency in computer systems and software used for reservations and point-of-sale systems
Knowledge of health, safety, and sanitation regulations pertaining to the restaurant industry
Flexibility to work evenings, weekends, and holidays are required
*Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*
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General Manager
Manager Job 18 miles from Sugar Land
We are seeking a highly motivated and sales driven leader to take on the role as General Manager to join our team! This is a great position for someone who loves sales and is passionate helping our members achieve their health and wellness goals. This role involves spending time working at a designated club to improve sales, overall processes and develop and lead a team of leaders to do the same. Candidates must have great people skills, willingness to learn and a strong desire to help others achieve optimal results. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients.
Departments: Operations and Sales
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Other Responsibilities:
1. Employee behavior and success
2. Deliver great customer service
3. Club cleanliness
4. Building and equipment maintenance and safety -- including training of CPR and AED
5. Overall operations of club
Accountabilities:
1. Membership Sales (Club and Individual - including services, products, programs)
2. Membership Billing
3. Payroll Budget
4. Employee training, coaching, success and problem resolution
5. Customer Service (friendly, clean, helpful, problem resolution)
6. Fitness Sales Pipeline
7. Information Hub (product knowledge, programs, events etc.)
8. Employee and member safety
Requirements for Success:
Fight hard to win.
Lead by example.
Takes ownership of results.
Adapts well and quickly to various situations.
Team player and be willing to jump into any task and get it done.
Engage and communicates well with members and teammates with a customer service mentality.
Possess strong mathematical, analytical and sales skills.
Strong attention to detail while producing accurate and high-quality work.
Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings and late-night shifts.
Must be extremely organized.
Able to work independently, multi-task in a fast pace and demanding work environment.
Comfortable with a computer/technology, ability to quickly shift focus.
Good phone etiquette.
Other Requirements:
Must successfully pass Background Check.
CPR certification required within 30 days of hire
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise -- including supplements.
Competitive pay plus vacation, holiday, and sick pay.
Daily Pay offered - access your funds before payday.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
Employee referral program.
401(k) + Company matching!
If there isn't a position near you, don't be discouraged. Submit your application to eosfitness.com/careers or apply here to connect with the right manager and explore opportunities that match your skills and interests.
Thank you for considering us, and we look forward to receiving your application.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
General Manager
Manager Job 18 miles from Sugar Land
Adecco has partnered with a Global Company that focus on materials testing, product qualification testing, inspection, and certification services across sectors like aerospace, oil and gas, and health sciences. Seeking a General Manager in Houston, TX who will be responsible for overseeing all aspects of a specific division, lab, or facility, including financial performance, operational efficiency, and customer satisfaction. They manage teams, implement strategic plans, and ensure compliance with quality and safety standards.
MUST HAVE:
Seeking strong client-facing experience to help rebuild trust, stabilize key accounts, and enhance commercial credibility in the region
Strategic Growth: Experience with market development or sector diversification
Operational Complexity: harmonize operations, improve efficiency, and establish accountability and structure.
Operational Integration Experience: Demonstrated success leading post-merger or multi-site operations-standardizing processes, improving quality, and managing people through change.
Growth & Diversification Mindset: Ability to lead new market entry or product diversification. Familiarity with high-reliability sectors like aerospace, defense, or advanced manufacturing is ideal.
Leadership & Culture Builder: Someone who can unite fragmented teams, build a high-performance culture, and retain key talent.
Industry Knowledge: Background in Testing, Inspection, and Certification sector sector or specialty industrial services is preferred but not required if other traits are strong.
General Manager - Houston
Location: Houston, TX
Salary: $140,000 - $175,000/year DOE + Management Bonus Plan
About the Role
We're seeking a strategic, performance-driven General Manager to lead our Houston facility. Reporting to the Division Director, this role owns full P&L responsibility and serves as the site's top business leader. The ideal candidate will bring a proven track record of operational excellence, team leadership, and financial success to drive growth, margin expansion, and sustainable performance.
Key Responsibilities
P&L Ownership: Drive site financials including revenue, EBITDA, working capital, and cash flow.
Business Leadership: Act as the site's CEO-owning strategic, financial, and operational outcomes.
Operational Excellence: Lead day-to-day operations with a focus on efficiency, scalability, and continuous improvement.
Talent Management: Recruit, coach, and develop high-performing teams. Oversee scheduling, performance, and succession planning.
Employee Culture: Champion a culture of safety, accountability, engagement, and respect.
Customer Focus: Build strong relationships with key accounts and identify new market opportunities.
Cross-Functional Leadership: Partner with Finance, HR, Sales, Quality, and EHS to align site performance with broader company goals.
Compliance: Ensure full adherence to company policies and all applicable regulations.
Qualifications
Bachelor's degree required; MBA or advanced degree strongly preferred.
10+ years of progressive leadership with full P&L ownership.
Proven success in growing revenue, improving EBITDA, and leading turnarounds or site expansions.
Strong financial acumen; ability to interpret and act on complex data sets.
Skilled in labor planning, workforce optimization, and team development.
Exceptional communicator and collaborative leader with high emotional intelligence.
Experience in industrial, manufacturing, or lab-based environments preferred.
Deep understanding of safety, quality, and compliance frameworks.
Facilities District Manager
Manager Job 18 miles from Sugar Land
Job Description
Facilities District Manager – Higher Education (Mid-Level)
Regional (TX, LA, AR, MS)
|
Management
|
Bachelor's Degree Required
$131,000 - $150,000
| |
No Visa Sponsorship
About the Role
We're seeking a strategic and operational leader to serve as Facilities District Manager for a cluster of higher education campuses across Texas, Louisiana, Arkansas, and Mississippi. This is a mid-level opportunity ideal for candidates with 7+ years of experience in multi-site facilities leadership, particularly in the higher education space.
As the primary liaison between campus clients and internal operational teams, you will oversee multiple integrated facilities management (IFM) contracts and ensure consistent delivery of building operations, skilled trades services, asset management, and infrastructure support. You'll be expected to drive financial performance, cultivate client partnerships at the executive level, and lead initiatives that elevate service excellence across the region.
Key Responsibilities
Serve as the regional leader for facilities management operations across multiple campuses, driving strategy, performance, and compliance.
Develop and manage multi-million-dollar budgets and capital improvement plans in collaboration with site leaders and finance teams.
Build strong partnerships with client executives, aligning campus priorities with facilities solutions and ensuring satisfaction and contract renewal.
Negotiate, amend, and interpret complex service agreements and contracts.
Lead and mentor on-site facilities teams, fostering a culture of excellence, safety, and innovation.
Evaluate mechanical systems, asset integrity, and skilled trade performance to ensure operational continuity and service delivery.
What We're Looking For
Bachelor's degree or equivalent experience in engineering, facilities management, business, or a related field.
7+ years of experience in facilities management, with at least 5 years in a multi-site or district-level leadership role.
Strong knowledge of mechanical systems, asset lifecycle management, and building operations.
Proven success managing client relationships and navigating high-stakes financial and contractual discussions.
Comfortable working within higher education institutions or similarly complex environments.
Polished, executive presence with a consultative, solution-oriented mindset.
Ideal Candidate Attributes
Sharp contract negotiation and amendment experience.
Track record of influencing C-level decision-makers.
Ability to adapt to diverse campus cultures and client expectations.
Sales-minded with a deep understanding of integrated facilities service models.
Perks & Benefits
Competitive compensation: $131,000 – $150,000
Relocation assistance provided
Opportunity to influence and innovate across a multi-state region
Career growth within a respected and well-supported organization
?? Ready to lead at scale and shape the future of campus facilities? Apply now to be considered for this high-impact leadership role.
District Manager - Facilities Management
Manager Job 18 miles from Sugar Land
Job DescriptionAs a District Manager – Facilities Management, you’ll be the strategic leader guiding multiple campuses across a designated region. You’ll serve as a primary representative, influencing high-level decisions, driving operational excellence, and ensuring contractual success. This is an executive-level role for a polished facilities expert who thrives in complex environments and brings a strong sales mindset, operational insight, and relationship-building acumen.
What You’ll Do:
Lead multi-campus facilities operations with innovation and a deep understanding of Integrated Facilities Management (IFM).
Act as the chief strategist in client relationships—negotiating, influencing, and aligning FM contracts with both operational realities and business goals.
Translate complex FM service structures into value-driven solutions for clients—educating and guiding them through best practices, challenges, and opportunities.
Negotiate and close multi-million-dollar contracts, driving long-term business growth and client satisfaction.
Collaborate with General Managers and Vice Presidents to develop business plans, budgets, and performance strategies that ensure retention and service excellence.
Continuously adapt to diverse campus cultures, helping clients understand the unique value this company brings.
What You Bring:
Executive Presence – Confident communicator with a professional polish and the ability to influence high-level stakeholders.
Contract Mastery – Proven ability to interpret, draft, and negotiate complex facilities contracts and amendments.
Client-Centric Mindset – Skilled in aligning client needs with equitable, high-value service agreements.
Strategic Flexibility – Capable of adjusting leadership style to different environments while maintaining consistency in results.
Problem-Solving Expertise – Adept at navigating the daily intricacies of IFM, solving real-time operational issues with innovative solutions.
RequirementsRequired Qualifications:
Education: Bachelor’s degree or equivalent experience.
Experience:
Minimum 7 years of Director-level experience in Facilities Management.
Experience with writing contract amendments, managing high profile finances, developing client-partner relationships, understand the day-to-day intricacies of FM, and know how to solve real IFM problems.
Extensive Mechanical, Asset, Skilled Trades and Building Operations experience.
Minimum Management & Functional Experience - 7 years
Demonstrated success as a District Manager overseeing multiple high-profile accounts.
Proven track record in client relationship management, financial oversight, and contract negotiation.
Why Join?
Lead high-impact operations that directly affect client satisfaction and business success.
Work within a supportive leadership structure that values innovation and career development.
Competitive compensation and benefits package.
Opportunity to shape the future of IFM services at premier campuses across your region.
Facilities District Manager 2 - Campus
Manager Job 18 miles from Sugar Land
Job Description
The Facilities District Manager 2 for Campus accounts will oversee multiple regions, including Texas, Louisiana, Arkansas, and Mississippi. The successful candidate will reside in the area and possess strong financial acumen, integrated facilities operations expertise, and a sales-oriented mindset. This role requires a high-profile executive presence to influence C-Suite clients, preferably with experience in higher education. The ideal leader will adeptly manage contract amendments, high-profile finances, and cultivate client relationships, while understanding the day-to-day intricacies of Facilities Management (FM).
Must be a US Citizen or Green Card holder.
Company Culture and Environment
The organization emphasizes innovation in facilities management and values a collaborative approach. The culture is client-focused, aiming to build solid business relationships and ensuring account retention through effective communication and tailored solutions.
Career Growth and Development Opportunities
Employees can expect opportunities for professional development through mentorship and training, along with the potential for advancement in the Facilities Management field. The company supports career growth by fostering strong relationships with clients and providing avenues for leadership.
Detailed Benefits and Perks
Relocation assistance available
Opportunities for professional development and training
Compensation and Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Retirement savings plan
Paid time off and vacation policy
Flexible work environment
Why you should apply for this position today
This position offers a unique chance to influence high-stakes facilities management contracts and work closely with C-Suite clients. You will be part of a dynamic team dedicated to delivering exceptional service, while also enhancing your skills in a leadership role.
Skills
Top-level negotiating skills for interpreting facilities contracts and amendments
Ability to educate and guide clients on the value of equitable contracts
Adaptability to various campus cultures to demonstrate service value
Strong financial management skills
Excellent communication and relationship-building abilities
Responsibilities
Understand and influence clients on Facility Management contracts and finances
Lead campuses as an innovative facilities operating expert
Operate with a comprehensive understanding of the contractual process
Navigate challenging client priorities and expectations
Negotiate and close multi-million-dollar contracts
Qualifications
7 years of experience as a District Manager in Facilities Management
Strong background in financial management and client relations
Proven ability to solve complex FM problems
Extensive knowledge of Mechanical, Asset, Skilled Trades, and Building Operations
Education Requirements
Bachelors Degree or equivalent experience
Education Requirements Credential Category
Bachelors Degree
Experience Requirements
Minimum of 7 years in management
Experience at a Director level is required
Why work in Houston, TX
Houston is a vibrant, diverse city known for its rich culture, strong economy, and numerous job opportunities. With a mix of urban sophistication and southern charm, it offers a dynamic environment for both personal and professional growth. The city boasts a wide array of dining, entertainment, and outdoor activities, making it an appealing place to live and work.
Employment Type: Full-Time
Education Level: Bachelor's degree
Required Knowledge, Skills, and Abilities: (Companies ATS Questions):
1. Do you have a Bachelors Degree or equivalent.
2. Do you have 7 years with the title of District Manager - Facilities Management are required.
3. Do you have experience with writing contract amendments, managing high profile finances, developing client-partner relationships, understand the day-to-day intricacies of FM, and know how to solve real IFM problems.
4. Do you have extensive Mechanical, Asset, Skilled Trades and Building Operations experience.
5. Do you have Management Experience - 7 years (needs to be Director level)
6. Do you have Functional Experience - 7 years (needs to be Director level)
7. Must be a US Citizen or Green Card holder.