Customer Experience Manager
Office Manager Job 40 miles from Mission Viejo
As the Customer Experience Manager, you will lead and oversee the call center operations at Athens Services, championing exceptional customer service and driving continuous improvement. In this role, you will mentor a team of supervisors, promote a collaborative and engaging work environment, and ensure a high standard of customer satisfaction. Key responsibilities include managing daily operations, implementing performance metrics, developing customer experience enhancement strategies, and handling escalated issues to achieve resolution. Additionally, you will identify training needs, conduct performance reviews, and drive process improvements by leveraging call center data.
Leadership & Team Management
Recruit, lead, mentor, and develop a team of customer experience supervisors to achieve performance goals.
Foster a positive work environment that encourages collaboration and high performance.
Employee Engagement
Cultivate a culture of open communication, encouraging team members to share ideas and feedback.
Organize team-building activities and recognition programs to boost morale and foster a strong sense of belonging.
Develop team-building activities and recognition programs based on an allocated budget.
Operational Excellence
Manage daily call center operations to ensure efficiency and prompt, high-quality customer service.
Implement and monitor performance metrics to track team productivity and maintain high customer satisfaction.
Customer Experience Advocacy
Develop and execute white-glove service strategies to enhance the overall customer experience.
Handle escalated customer issues promptly, ensuring customer satisfaction and effective resolution.
Identify and proactively understand customer pain points to prevent escalations
Training & Development
Identify training needs and implement programs to enhance staff skills and knowledge.
Conduct regular performance reviews and provide constructive feedback.
Process Improvement
Analyze call center data to identify trends and areas for improvement.
Collaborate with other departments, including Customer Experience Excellence Manager, to streamline processes and enhance service delivery.
Reporting & Analysis
Prepare regular reports on call center performance, customer feedback, and key service metrics for senior management.
Leverage data analytics to make informed decisions and strategic recommendations.
Required Qualifications
Bachelor's degree in business administration, Customer Service Management, or a related field. Additional certifications or advanced degrees in relevant disciplines may also be advantageous.
Operations Excellence, Six Sigma, Lean background with experience in completing projects using continuous improvement methodology.
5+ years of experience in customer service management.
Demonstrated success in implementing customer service strategies and enhancing service quality.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities, with a collaborative, cross-departmental approach.
Preferred Qualifications
Bilingual English / Spanish
Bachelor degree in Communications or any other related field.
Work experience in the waste or transportation industry.
Salary: $80,000 - $120,000/year
Office Manager
Office Manager Job 8 miles from Mission Viejo
A regional law firm of 150+ attorneys is seeking an experienced Office Manager for the firm's Irvine office. This fully onsite position will be working closely with the Managing Partner and the firm's HR and support department in Los Angeles to oversee the day-to-day operations of the Irvine office.
Responsibilities:
Work closely with the office's managing partner to oversee the day-to-day operations of the office.
Supervise non-attorney staff (including reviewing and approving staff timecards and expense reports, monitor staff performance and draft evaluations, and assist with hiring and onboarding).
Manage office budget planning and expense tracking.
Facilitate office-wide events.
Qualifications:
5+ years of office management experience, preferably in a law firm environment.
Excellent proofreading, spelling and grammar skills.
Ability to communicate in a professional manner with clients, attorneys, staff and vendors.
Ability to maintain confidentiality of clients and firm matters.
The compensation range for this position is $100,000-$120,000. The firm also offers 16 days of vacation and sick days, comprehensive health benefits, 401k with a match and a generous profit-sharing plan.
If you are qualified and interested in hearing more, please apply today!
Office Coordinator (Temp)
Office Manager Job 47 miles from Mission Viejo
The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Responsibilities
Handle and coordinate active calendars
Schedule and confirm meetings
Ensure file organization based on office protocol
Provide ad hoc support around office as needed
Organize and maintain showroom
Qualifications
Degree or some college preferred.
Strong interpersonal, customer service and communication skills
Ability to multitask
Proficient in Microsoft Office suite
Business Administration Manager
Office Manager Job 47 miles from Mission Viejo
Vicinia is revolutionizing enterprise navigation with cutting-edge Digital Twin Navigation Software. Based in Pasadena, CA, our AI-powered solutions integrate mobility management, wayfinding, and asset tracking across corporate campuses, hospitals, and airports. By leveraging real-time analytics, we help organizations enhance user experiences, streamline operations, and drive efficiency.
Join our fast-paced, high-growth startup where adaptability, grit, and ownership fuel success.
Job Summary
We seek a proactive and highly organized Business Administrator to oversee daily operations, support sales and marketing, and ensure smooth back-office functions. This role requires quick thinking, problem-solving, and ownership in a fast-moving environment.
The ideal candidate has exceptional communication skills, expert-level proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), and thrives under pressure. This isn't just an administrative role-it's an opportunity to drive impact and growth.
Key Responsibilities
Administrative Support
✔ Manage executive schedules, coordinate meetings, and handle office logistics.
✔ Oversee back-office tasks: data entry, document prep, and record-keeping.
✔ Handle travel planning, event coordination, and office supply management.
Sales & Customer Support
✔ Assist sales with order processing, CRM management, and customer inquiries.
✔ Generate sales reports and performance metrics.
✔ Support outreach via calls, email follow-ups, and prospecting research.
Marketing & Event Coordination
✔ Execute outreach campaigns, email marketing, and social media efforts.
✔ Organize trade show participation and exhibition logistics.
✔ Assist in developing marketing materials, presentations, and proposals.
Financial Oversight & Operations
✔ Monitor budgets, track expenses, and analyze financial data.
✔ Handle invoice processing, vendor coordination, and payment approvals.
Cross-Department Collaboration
✔ Partner with leadership, sales, and marketing to optimize efficiency and growth.
✔ Solve operational challenges with resilience and a problem-solving mindset.
Qualifications
✔ Bachelor's degree in Business Administration, Marketing, or related field is a plus
✔ 3+ years of experience in business administration, sales, or marketing.
✔ Proactive, adaptable, and resilient-thrives in a fast-paced startup.
✔ Strong problem-solving, common sense, and quick decision-making skills.
✔ Expert in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
✔ Exceptional verbal and written communication skills.
✔ Event planning/coordination experience is a plus.
Benefits
✨ Competitive salary & benefits package
✨ Stock options
✨ Career growth & professional development opportunities
✨ A collaborative, high-energy startup culture where grit is valued
🚀 Ready to make an impact? Apply now and be part of Vicinia's digital transformation!
Member Experience Manager
Office Manager Job 35 miles from Mission Viejo
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, learn and grow, and be a team player.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. Reporting to the Operations Manager this individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well-maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Departments: Operations
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Fight Hard to Win, Take Personal Responsibility, Be Optimistic and Have Fun, Learn & Grow, Be a Team Player) in all daily interactions and decision-making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with membership management and/or point of sale software, social media platforms, and Microsoft Office Suite.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within the first 30 days of employment.
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise -- including supplements.
Competitive pay plus vacation, holiday, and sick pay.
Daily Pay offered - access your funds before payday.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
Employee referral program.
401(k) + Company matching!
Schedule: 11:00 am -- 8:00 pm with a 1-hr break
Days worked Mon, Wed, Thurs, Sat, Sun
or
Mon, Thurs, Fri, Sat, Sun
If there isn't a position near you, don't be discouraged. Submit your application to eosfitness.com/careers or apply here to connect with the right manager and explore opportunities that match your skills and interests.
Thank you for considering us, and we look forward to receiving your application.
Job Type: Full-Time, non-exempt
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
Office Administrator
Office Manager Job 12 miles from Mission Viejo
We are seeking an office administrator to join our small but dynamic back-office team in Tustin, CA. The ideal candidate will be ambitious and eager to grow professionally, while thriving in a fast-paced environment. This role will work closely with the KALCON's President, Business Operations Director, and Recruiting & Marketing Specialist to support KALCON's back-office functions in areas including but not limited to: recruiting, marketing, HR, and bookkeeping.
This individual will wear many hats and get an opportunity to work closely with the company's executives in running a growing business.
Responsibilities:
Work closely with Recruiting/HR specialist to support the company's recruiting efforts:
Updating resumes of employees and potential employees for submission to the client
Help with setting up interviews and meetings with prospective employees and for interviews. Help with initial screening of employees
Help with offer letter preparation
Assist with the Company's marketing efforts including creating monthly internal newsletters and social media posts.
Assist with Website updates as needed and coordinate with 3rd party.
Support the Company's President and Business Operations Director in areas including but not limited to bookkeeping, HR, payroll, and operational tasks needed to run the day-to-day operations of the business.
Help with maintaining the office including answering calls and purchasing office supplies & equipment as needed.
Assist with setting up meetings as required.
Coordinate with new hires on all shipping of supplies including KALCON merchandise, PPE, business cards, and hardware. Maintain inventory as needed.
Assist with onboarding and maintenance of new hire checklist. Also assist with employee offboarding.
Assist with employee file maintenance
Help with tracking company trainings and ensure timely completion by employees.
Requirements
Bachelor's degree (Business or Communications focus preferred)
1-2 years of professional experience is preferred
Strong with Computer Skills (Microsoft Teams, Microsoft Applications - Word, Excel, SharePoint)
Excellent people skills communication and interpersonal skills, with the ability to communicate and collaborate with employees, potential employment candidates and various service providers
Strong organizational skills with the ability to multi-task and prioritize effectively
Detail-oriented mindset with a commitment to accuracy
Ability to maintain confidentiality and handle sensitive information with discretion.
Proactive problem-solver with a positive attitude and willingness to learn
Onsite, in-office, Monday to Friday 8AM-5PM
Manager, Medicare Administration
Office Manager Job 35 miles from Mission Viejo
*What you can expect! * Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an *authentic experience!* In collaboration with operational leaders, the Manager of Medicare Administration will lead the development, implementation, and maintenance of operational policies and strategies that support Medicare Advantage (MA) supplemental benefits (including, but not limited to, management of the flex card capabilities/functionality, flex card vendor performance, annual VBID and bid renewals, and other Part C requirements). The Manager of Medicare Administration will also evaluate and report the results of implemented supplemental benefit strategies. This role is responsible for facilitation of a multi-functional team to develop comprehensive MA member retention plan. In addition, the Manager of Medicare Administration will manage all aspects of the DSNP Enrollee Advisory Committee (EAC), ensuring compliance with Medicare requirements.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and .
*Perks*
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
* Relocation Assistance
* Tuition/Loan Reimbursement
* CalPERS retirement
* 457(b) option with a contribution match
* Generous paid time off- vacation, holidays, sick
* State of the art fitness center on-site
* Medical Insurance with Dental and Vision
* Paid life insurance for employees with additional options
* Short-term, and long-term disability options
* Pet care insurance
* Flexible Spending Account - Health Care/Childcare
* Wellness programs that promote a healthy work-life balance
* Career advancement opportunities and professional development
* Competitive salary with annual merit increase
* Team bonus opportunities
*Education & Experience*
* Five (5) years of relevant work experience managing Medicare Advantage plans or other relevant Medicare product experience required. Proven leadership experience, mentoring, and developing a team at a leadership level required.
* Bachelor's degree in Business Administration, Public Health, Public Policy, or related field from an accredited institution required.
*Key Qualifications*
* Must have a valid California Driver's license.
* Knowledge of managed care is required. Knowledge of Medicare managed care or Medi-Cal managed care is required. Understanding of and sensitivity to a multi-cultural environment and community.
* Excellent writing, interpersonal, communication, project management and organizational skills.
* Ability to develop collaborative relations with various levels of management throughout IEHP is required. Must have a high degree of patience and attention to detail.
Job Type: Full-time
Pay: $104,041.00 - $137,841.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Relocation assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Application Question(s):
* This position requires on-site attendance in Rancho Cucamonga, Tuesdays - Thursdays with remote opportunities on Mondays and Fridays. Are you ok with this requirement?
* The new incumbent must have five years of relevant work experience managing Medicare benefit implementation/administration. Do you have this experience ?
Education:
* Bachelor's (Required)
License/Certification:
* Do you have a valid driver's license (Required)
Ability to Relocate:
* Rancho Cucamonga, CA 91730: Relocate before starting work (Required)
Work Location: Hybrid remote in Rancho Cucamonga, CA 91730
Scheduler/ Front Desk
Office Manager Job 36 miles from Mission Viejo
Job Description
Centrelake Imaging, a Rezolut company, is seeking a Patient Scheduler to join our team in Covina, CA!
Who is Rezolut & Centrelake?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.
Centrelake Imaging is a full-service, all digital radiology network in Southern California. Our practice was founded in 2006 in Ontario, CA by a team of experienced medical practitioners focused on delivering high quality and affordable diagnostic imaging services including vascular and interventional procedures. We pride ourselves on our continuous efforts in building our reputation while delivering exceptional patient care. This dedication is supported by our use of advanced technology coupled with the skills and expertise of highly qualified radiology professionals.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Patient Scheduler
Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
Collect and coordinate accurate basic registration, demographic, and insurance information.
Process multi-channel messages related to patient and physician requests.
Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Education and Experience
High School degree or equivalent
Minimum of 1 year of prior medical scheduling experience preferred.
High proficiency of PC systems, tools, and applications.
Knowledge of radiologic procedures and standards (a plus
Highly skilled in maintaining strong relations with providers and patient
Knowledge of CPT and ICD-10 Code
Medical billing, Insurance verification experience (a plus)
Must be able to multi-task in a fast-paced environment, work well under pressure
Bilingual English/ Spanish is mandatory
What We Offer
Immediately accrue PTO as you work! (Full Time)
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
401(k) Retirement plan
Employee Assistance Program
Rezolut University, a career pathways program to help further your career!
Position Type/Expected Hours of Work
Full Time
Assistant Account Manager
Office Manager Job 32 miles from Mission Viejo
We are seeking a dedicated and experienced Assistant Account Manager for our client's Commercial Lines team. The ideal candidate will manage client relationships, provide exceptional service, and support the growth of the insurance portfolio. This role requires a deep understanding of insurance products and a commitment to client satisfaction.
Key Responsibilities:
Client Relationship Management
Act as the primary point of contact for clients, building and maintaining strong relationships.
Understand clients' insurance needs and objectives to provide tailored solutions.
Policy Management
Review, process, and manage new and renewal insurance policies for commercial or personal lines.
Ensure all documentation is accurate and compliant with industry regulations.
Communication
Communicate effectively with clients regarding policy changes, claims, and other inquiries.
Collaborate with underwriters, brokers, and other internal teams to ensure timely service delivery.
Claims Support
Assist clients with the claims process, providing guidance and support from start to finish.
Follow up on claims to ensure timely resolution and client satisfaction.
Sales and Growth
Identify opportunities for upselling or cross-selling additional products or services.
Participate in client meetings and presentations to drive business growth.
Reporting and Analysis
Prepare and present regular performance reports and analysis to clients.
Track account activities and client feedback to improve service offerings.
Qualifications:
Bachelor's degree in Business, Finance, Insurance, or a related field preferred.
2+ years of experience in account management, preferably in the insurance industry (commercial).
Strong knowledge of insurance products and market trends.
Excellent communication, negotiation, and interpersonal skills.
Proficient in Microsoft Office Suite and insurance management software.
Ability to manage multiple priorities and work in a fast-paced environment.
Insurance licenses as required by state regulations.
School Office Manager/School Secretary - Job # 2024-25-044
Office Manager Job 48 miles from Mission Viejo
About the Employer The Mission of the Wiseburn Unified School District is to provide a safe, orderly environment focused on the academic, social, and physical needs of the whole child while emphasizing community participation. To meet the challenges of the technological and complex world of the 21st Century, Wiseburn students will acquire the skills necessary to become capable lifelong learners and productive citizens. AN EQUAL OPPORTUNITY EMPLOYER: The Wiseburn Unified School District and Da Vinci Schools are an equal opportunity employer and do not discriminate through its policies, procedures, practices or any other manner on the basis of a person's actual or perceived race, color, national origin, sex, physical or mental disability, age, religion, pregnancy, marital status, ancestry, medical condition, genetic information, veteran status, gender, gender identity, gender expression, or sexual orientation All offers of employment are subject to and contingent upon the completion of a criminal background check by the California Department of Justice. Convictions of certain crimes, including but not limited to sex and narcotics offenses and serious and violent felonies, as specified in the California Education and Penal codes, will bar employment with the District and this contract shall become null and void.
Job Summary
Job Summary
Under general supervision, to lead the school office administrative support team; to manage the flow of service communication, and processes in an elementary or intermediate school office; to perform a variety of secretarial and administrative support work of above average difficulty; to provide a wide range of information to students, staff, parents, and the public; to maintain varied records; to relieve the administrator of routine office detail; and to perform related work as required.
View Job Description
* Answers to Supplemental Questions (Answers to Supplemental Questions)
* Letter of Introduction
* Letter(s) of Recommendation (3 Letters of Recommendation written within the last year)
* Proof of HS Graduation (High School Diploma)
* Resume (Resume)
Requirements / Qualifications
Comments and Other Information
This position is eligible for CalPERS retirement, medical, dental, vision, life insurance and income protection benefits.
For more information about this position, go to the pdf file here ****************************************************************************** Office Manager Rev 12 202************2400.pdf
Dental Office Manager
Office Manager Job 28 miles from Mission Viejo
Benefits:
401(k)
Bonus based on performance
Health insurance
401(k) matching
Employee discounts
Training & development
Vision insurance
Our growing Dental Office is looking for an experienced, personable, enthusiastic Office Manager.
Responsibilities include but are not limited to:
-Overseeing the daily operations of the dental office
-Develop a high level of patient satisfaction
-Strong leader who leads by example
-Motivation to meet monthly production and collection goals
We offer benefits (medical and dental) as well as paid vacations, holidays and 401K. Excellent income potential and incentives.
Full-time, Monday thru Friday.
Requirements:
-Minimum 5 years experience as a Dental Office Manager. HMO experience is highly desirable.
-Strong sales and presentation skills a must. Explains dental needs to our patients in a way that helps them
understand what treatment is recommended and makes the patients feel comfortable and confident.
-Strong communication skills
-Team player
-Pro-active / Self starter
-Detail Oriented
-Reliable
Please email your resume.
Thank you, Compensation: $5,373.00 - $6,500.00 per month
We've been serving Southern California for over 17 years We have been happily serving Southern California since 2003, providing dental care to thousands of patients each year. We understand how uneasy some patients may feel about dental visits, but we have worked hard to built a foundation of trust in this community; providing each and every patient with respect, kindness, and exceptional dental work. Our team understands how vital our patients are to our continued success, so we are dedicated to providing personalized, quality care.
Front Office Manager
Office Manager Job 15 miles from Mission Viejo
Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in office management by providing managerial support and successfully interacting with clients or attorneys.
CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* This is a high-level, high-visibility position which requires the candidate to be onsite 5 days per week.
* The individual must be prepared to closely interact with high-level staff to complete assignments with little oversight.
* The individual must be confident in their interactions and possess a professional demeanor and work ethic.
* The position plays a vital role in the day-to-day operations of the client. Only very experienced candidates very experienced candidates will be considered. This is not a position to grow into. The candidate must have proven, successful, long-term relevant experience to be considered.
* Schedule and coordinate Senior Management calls/meetings via Zoom, MS Teams, etc.
* Setup and initiate hybrid meetings
* Coordinate with IT to resolve equipment technical issues
* Make travel arrangements using the E2 application (training provided)
* Reconcile travel expenses for Senior Management using the E2 application
* Be available to make travel adjustments in the E2 application as needed after travel has commenced
* Answer and direct incoming calls to appropriate parties
* Coordinate site events with dignitaries as needed
* Coordinate scheduling with inside/outside parties
* Direct correspondence to appropriate parties
* Organize workload, processes, physical objects and spaces as needed
* Schedule appointments
* Communicate on behalf of Senior Management as needed
Qualifications:
* At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys
* Experience interacting with the public via phone or the front desk
* Experience ordering and maintaining documents
* Exceptional phone etiquette
* Experience operating a multiline phone system
* Experience reviewing written text for typographical consistency, grammar and spelling.
* Experience or skill managing day-to-day operations of a high-level office
* Experience in office organization or non-specialized business operations
* Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook
* Experience supervising and directing other office support staff as needed
* Ability to learn new applications
* Must be a self-starter, quick learner, resourceful and take initiative
* Exceptional oral and written communication skills are required
* Undergraduate degree required.
Ideally, you will also have:
* Law degree, advanced technical certification, or other pertinent graduate degree preferred
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: *******************
$89,301.33 - $114,816 a year
Dental Office Manager/Treatment Coordinator
Office Manager Job 47 miles from Mission Viejo
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Opportunity for advancement
Allen & Washington Dental, a modern, high-tech dental practice, is seeking an experienced Dental Office Manager/Treatment coordinator to join our exceptional team! With cutting-edge technology, an amazing staff, and great leadership, we're looking for a skilled professional to help us continue delivering top-notch patient care and operational excellence.
Key Responsibilities:
Oversee daily operations of the dental office, ensuring seamless efficiency and a high standard of care.
Manage treatment coordination, patient scheduling, and staff supervision.
Handle billing, insurance claims, and financial reporting with precision.
Ensure an outstanding patient experience while maintaining compliance with office policies and industry standards.
Partner with our leadership team to drive practice goals and growth.
Qualifications:
Minimum of 5 years of experience in the dental field, with expertise in treatment coordination, billing, and management.
Strong leadership, organizational, and communication skills.
Proficiency in dental practice management software (OpenDental, Dentrix or Eaglesoft]).
In-depth knowledge of dental insurance processes and billing.
Ability to excel in a dynamic, fast-paced, high-tech environment.
Experience Required:
At least 5 years of hands-on experience in a dental office setting, including supervisory or managerial roles.
Why Join Allen & Washington Dental?
Competitive salary and benefits package such as Retirement Plan,Dental Insurance
Work with an amazing staff in a supportive, collaborative, and forward-thinking environment.
Thrive under great leadership dedicated to innovation and excellence.
Be part of a modern practice equipped with state-of-the-art technology.
Compensation: $35.00 - $45.00 per hour
About Us As a trusted dentist in Pasadena, our office serves patients throughout Pasadena and beyond, combining advanced technology with a patient-first approach to create a comfortable, comprehensive dental experience.
At Allen & Washington Dental, we prioritize the health and well-being of families in Pasadena and the surrounding areas. Our practice is designed to serve patients of all ages, offering a full range of services to support family dental health. From preventive care to complex dental procedures, our team is here to guide patients on their journey to lifelong oral health.
Dental Office Manager - Upland, CA
Office Manager Job 36 miles from Mission Viejo
Benefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
Paid time off
Job Title: Dental / Regional Office Manager Job Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)
Experience Required: 5-10 years minimum in the dental field
About Us
We are a network of dental practices dedicated to providing exceptional patient care in a professional and welcoming environment. As we continue to expand, we are seeking a highly experienced Dental Office Manager to lead our team and oversee daily operations.
Job Summary
The Dental Office Manager will be responsible for ensuring smooth office operations, managing staff, optimizing patient care, and handling financial and administrative duties. This leadership role requires strong management experience and in-depth knowledge of the dental field. Fluency in English is required.
Responsibilities
Oversee and manage daily office operations to ensure efficiency and productivity
Lead, mentor, and train office staff, including front desk, treatment coordinators, and clinical teams
Ensure seamless scheduling, patient flow, and a positive patient experience
Handle financial management, including budgeting, billing, insurance claims, and collections
Implement and enforce office policies, maintaining compliance with health and safety regulations
Oversee hiring, performance evaluations, and staff development
Work closely with dentists to enhance case acceptance, treatment coordination, and practice growth
Address patient concerns and maintain strong patient relationships
Qualifications
8-10+ years of experience in the dental field, with at least 5 years in a management role
Strong leadership, problem-solving, and organizational skills
Proficiency in dental management software, insurance billing, and financial oversight
Deep knowledge of dental industry regulations, compliance, and best practices
Experience managing multiple locations (preferred but not required)
Benefits & Perks
Career Growth & Leadership Opportunities
Full-Time Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Competitive Compensation & Bonuses
If you are an experienced dental professional with strong leadership skills and a passion for operational excellence, we'd love to hear from you!
📩 Apply today by submitting your resume!
Compensation: $30.00 - $40.00 per hour
Whether you're looking to rejuvenate your smile or revitalize your skin, we pride ourselves on providing the highest level of personalized service. Our dental care includes everything from routine check-ups to dental implants, veneers, and whitening services.
In addition to our comprehensive dental care, We are excited to introduce our on-site medical spa services, offering a range of rejuvenating treatments, including neuromodulators, fillers, laser skin resurfacing treatments, and other aesthetic procedures.
At Brightcraft, we're not just enhancing smiles, we're helping with full-face transformations.
Dental Office Manager
Office Manager Job 34 miles from Mission Viejo
Benefits:
401(k)
Bonus based on performance
Employee discounts
Opportunity for advancement
Profit sharing
We are currently looking for a driven snd team-oriented dental office manager to oversee all administrative operations in our dental practice.
You will take charge of all admin responsibilities for front -office employees, including reception and dental assisting specialists.
To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams. It is important that the prospective candidate understands how to manage staff schedules and billing systems.
5 years minimum of dental administration experience.
Should have exceptional leadership and problem solving skills.
Dedicated to delivering excellent customer service.
Solid understanding of dental billing and insurance procedures.
Previous dental experience a must.
Relevant certification required. Compensation: $33.00 per hour
DENTAL OFFICE MANAGER
Office Manager Job 34 miles from Mission Viejo
Job DescriptionBenefits:
401(k)
Bonus based on performance
Employee discounts
Opportunity for advancement
Profit sharing
We are currently looking for a driven snd team-oriented dental office manager to oversee all administrative operations in our dental practice.
You will take charge of all admin responsibilities for front -office employees, including reception and dental assisting specialists.
To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams. It is important that the prospective candidate understands how to manage staff schedules and billing systems.
5 years minimum of dental administration experience.
Should have exceptional leadership and problem solving skills.
Dedicated to delivering excellent customer service.
Solid understanding of dental billing and insurance procedures.
Previous dental experience a must.
Relevant certification required.
Dental Office Manager/Treatment Coordinator
Office Manager Job 47 miles from Mission Viejo
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Opportunity for advancement
Allen & Washington Dental, a modern, high-tech dental practice, is seeking an experienced Dental Office Manager/Treatment coordinatorto join our exceptional team! With cutting-edge technology, an amazing staff, and great leadership, were looking for a skilled professional to help us continue delivering top-notch patient care and operational excellence.
Key Responsibilities:
Oversee daily operations of the dental office, ensuring seamless efficiency and a high standard of care.
Manage treatment coordination, patient scheduling, and staff supervision.
Handle billing, insurance claims, and financial reporting with precision.
Ensure an outstanding patient experience while maintaining compliance with office policies and industry standards.
Partner with our leadership team to drive practice goals and growth.
Qualifications:
Minimum of 5 years of experience in the dental field, with expertise in treatment coordination, billing, and management.
Strong leadership, organizational, and communication skills.
Proficiency in dental practice management software (OpenDental, Dentrix or Eaglesoft]).
In-depth knowledge of dental insurance processes and billing.
Ability to excel in a dynamic, fast-paced, high-tech environment.
Experience Required:
At least 5 years of hands-on experience in a dental office setting, including supervisory or managerial roles.
Why Join Allen & Washington Dental?
Competitive salary and benefits package such as Retirement Plan,Dental Insurance
Work with an amazing staff in a supportive, collaborative, and forward-thinking environment.
Thrive under great leadership dedicated to innovation and excellence.
Be part of a modern practice equipped with state-of-the-art technology.
DENTAL FRONT OFFICE MANAGER
Office Manager Job 12 miles from Mission Viejo
OFFICE HOURS: M/T/W: 7:30am - 5:30pm L: 1 hr TH/F: 9:00am - 1:00pmJOB DESCRIPTION: All front office duties, financial management, , treatment presentation, insurance billing and tracking (including PPO, HMO and denti-cal) Focused on collection numbers and take pride in growing the business.
Patient education.
Ensure that doctor's protocol and systems are properly followed as they have been establsihed.
Xray license and back office skills skills a plus.
QUALITIES OF CANDIDATE: Excellent patient interaction.
Hardworking, pride of ownership attitude, understand the big picture.
Respectful, Good judgment and proactive thinking skills.
Warm and caring personality.
Great attitude and someone who enjoys working daily in the practice.
Dependable .
Good self-initiative, embrace technology.
EXPERIENCE (REQUIRED) Spanish speaking, strong "closing" skills, PPO insurance billing EXPERIENCE (PREFERREDP Solo front office background, HMO and Denti-cal insurance billing.
RDA/DA and X-ray license a plus.
OTHER: Seeking proven track record with previously growing a practice Pay Range Min: 25.
00 Pay Range Max: 30.
00Job Title:DENTAL FRONT OFFICE MANAGER
Front Office Manager
Office Manager Job 21 miles from Mission Viejo
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
The Front Office Manager leads the hotel's front desk and guest services team. Front Office Manager must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Manager must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
What you'll be doing…
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Success factors…
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
* Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.
Notice of Collection for California Applicants:
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Dental Office Manager - Upland, CA
Office Manager Job 36 miles from Mission Viejo
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
Paid time off
Job Title: Dental / Regional Office Manager
Job Type: Full-Time (Monday Friday, 8:00 AM 5:00 PM)
Experience Required: 5-10 years minimum in the dental field
About Us
We are a network of dental practices dedicated to providing exceptional patient care in a professional and welcoming environment. As we continue to expand, we are seeking a highly experienced Dental Office Manager to lead our team and oversee daily operations.
Job Summary
The Dental Office Manager will be responsible for ensuring smooth office operations, managing staff, optimizing patient care, and handling financial and administrative duties. This leadership role requires strong management experience and in-depth knowledge of the dental field. Fluency in English is required.
Responsibilities
Oversee and manage daily office operations to ensure efficiency and productivity
Lead, mentor, and train office staff, including front desk, treatment coordinators, and clinical teams
Ensure seamless scheduling, patient flow, and a positive patient experience
Handle financial management, including budgeting, billing, insurance claims, and collections
Implement and enforce office policies, maintaining compliance with health and safety regulations
Oversee hiring, performance evaluations, and staff development
Work closely with dentists to enhance case acceptance, treatment coordination, and practice growth
Address patient concerns and maintain strong patient relationships
Qualifications
8-10+ years of experience in the dental field, with at least 5 years in a management role
Strong leadership, problem-solving, and organizational skills
Proficiency in dental management software, insurance billing, and financial oversight
Deep knowledge of dental industry regulations, compliance, and best practices
Experience managing multiple locations (preferred but not required)
Benefits & Perks
Career Growth & Leadership Opportunities
Full-Time Schedule: Monday Friday, 8:00 AM 5:00 PM
Competitive Compensation & Bonuses
If you are an experienced dental professional with strong leadership skills and a passion for operational excellence, wed love to hear from you!
Apply today by submitting your resume!