Patient Service Representative Jobs in Westminster, CA

Vaco is seeking an experienced Customer Care Representative to join our clients team based out of Santa Ana, CA. The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills. The ideal candidate should be able to provide outstanding customer service to our clients, resolve issues, and build long-term relationships with customers. Key Responsibilities: · Manage customer inquiries via phone, email, and chat in a timely and professional manner. · Resolve customer complaints and concerns to ensure customer satisfaction. · Provide accurate and complete information to customers to help them make informed decisions. · Maintain customer records and update customer information in the database. · Conduct customer satisfaction surveys to measure the level of customer satisfaction and identify areas for improvement. · Process customer orders and follow up with customers to ensure delivery. · Keep up to date with product knowledge and company policies and procedures. · Identify and escalate customer issues that require urgent attention to the relevant department. · Contributes to team effort by accomplishing related results as needed. · Maintains financial accounts by processing customer adjustments. Requirements: · A minimum of 2-3 years of experience in a customer service role. · Excellent communication skills, both verbal and written. · Strong problem-solving and critical thinking skills. · Ability to work in a fast-paced environment and multitask. · Strong attention to detail and ability to follow procedures. · Ability to work independently and in a team environment. · Proficient in computer skills, including Microsoft Office, CRM systems, and customer service software. · Ability to work flexible hours, including weekends and holidays. Education: · High school diploma or equivalent required. · Associate or bachelor's degree in business, marketing, or related field preferred. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week. REQUIRED SKILLS AND EXPERIENCE - 1-2 years of experience working in a call center with inbound calls (50+ calls a day) - High School diploma or GED - Good communication and personality - Ability to type at least 36 WPM - Adaptable and eager to learn, willing to work in a fast paced call-center - Excellent communication and reliable - Bilingual in Spanish

Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $22.00 to $23.00/hour. Responsibilities General customer service support for end users and the company sales team Processing inbound calls from internal and external customers Researching information requests Scheduling delivery and service appointments Data entry Requirements Previous customer service experience preferable (e.g. food service, retail, call center) Excellent English communication skills (spoken and written) College degree a benefit but not mandatory Self-motivated, able to maintain focus without close supervision Professional, positive and friendly personality Intermediate Word, Excel and Outlook ability At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.

Join a dynamic customer service team where you'll handle inquiries, resolve complaints, and support clients through phone-based interactions. Ideal candidates will have 2-4 years of experience, strong communication skills, and the ability to work independently while accurately documenting customer interactions. Proficiency in Microsoft Office is preferred. High school diploma or GED is desired. Title: Rep, Customer Service Duration: 6 Months Location: 1452 Alton Pkwy, Irvine, CA, 92606 Note: During training, they will be on-site 3 days a week, Tuesday, Wednesday & Thursday. The schedule will be from 8:00 am -4:30 pm with a hybrid schedule Pay rate: $22 per hour. on W2 Job Description: The primary function of a call center/customer service specialist is to interact with customers, providing information in response to inquiries about products and services, and handling and resolving complaints. A typical customer service specialist is responsible for determining the client's issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound, or a combination of both. Job Responsibilities: Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as Microsoft Word and PowerPoint. Education/Experience: High school diploma or GED preferred. 2-4 years of customer service-related experience required

A leading technology company in Irvine, CA is looking for a Customer Service Representative to join their team due to amazing growth on a temporary to hire basis. As a Customer Service Representative, you will be responsible for helping customers by providing product and service information and resolving technical issues in a fast paced, team oriented setting. Pay: $20- $23 Schedule: ONSITE M-F 8:00 AM- 5:00 PM RESPONSIBILITIES Manage a high volume of customer service calls, emails, texts, & voicemails Take incoming calls from new and existing customers in a professional manner Provide information to customers including verifying requests, answering questions, and offering assistance Identify and implement customer experience process improvements Enter and process amazon orders and return authorizations Additional projects as needed. Requirements Looking for a candidate with 2-5 years of related customer or client service experience. Degree preferred, but not required Comfortable interacting with people at all levels on the phone and in-person All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Priority Title is a progressive real estate service company that provides title insurance, escrow services, and other real estate-related products. We offer superior underwriting strength and service as a full-service Title Company. Our employees are dedicated to exceeding customer expectations and delivering unparalleled customer satisfaction. We emphasize the quality of customer service and employee loyalty as key ingredients for our success. At Priority Title, the customer is always our first priority. Role Description This is a full-time on-site role for a Customer Service Representative located in Riverside, CA. The Customer Service Representative will handle daily tasks such as addressing customer inquiries, resolving issues, providing information about our services, and ensuring customer satisfaction. They will interact with customers through various communication channels and work closely with our team to maintain a high level of customer experience. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in providing excellent Customer Experience Strong communication and interpersonal skills Ability to work onsite in Riverside, CA Problem-solving skills and attention to detail Previous experience in the real estate or title industry is a plus High school diploma or equivalent education; additional qualifications are beneficial

Our client is looking to hire a Customer Service Representative position supporting brands customers by providing professional and responsive assistance via phone, email, and chat. You'll support both internal teams and external customers, process orders and returns and contribute to operational improvements and customer satisfaction. Location: Onsite in Placentia, CA Schedule: Monday - Friday, 7:00 AM - 3:30 PM Language Requirement: Bilingual (Spanish) required Key Responsibilities: Customer Support & Order Management Answer inbound calls, emails, and live chats in a professional and customer-friendly manner Process orders, returns, sales samples, and quality/service claims Create shipping labels and assist with order entry in CRM and ERP systems Account Support Partner with Customer Account Managers to support key accounts and backup Latin America operations Assist with quotes, renewals, and account updates Identify trends in customer transactions and recommend improvements Collaboration & Communication Attend team meetings and contribute to internal documentation Provide feedback for process optimization and customer experience Work cross-functionally with internal departments to resolve issues Performance Goals: Accurately process daily domestic orders, claims, and samples Maintain minimal data entry errors (as defined by the Customer Service Manager) Manage an average of 25 inbound calls per day Keep open claim reports up to date and assist in generating return authorizations Qualifications: Minimum 2 years of customer service experience environment Bilingual in Spanish is a MUST! Strong written and verbal communication skills SAP/ ERP system experience a plus! Hub Spot/CRM experience a plus!

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past 22 years, is seeking vibrant and energetic individuals to join our team. If you're enthusiastic about connecting with others and eager to create meaningful change, this is the opportunity for you! Qualifications Exceptional communication skills Positive attitude and strong work ethic Eagerness to learn new skills Ability to work independently with moderate to minimal supervision Capable in setting and achieving goals Ability to stand and walk for extended periods of time Passion for serving and helping people Responsibilities Participates in service, brand, and product knowledge training Assists customers with applications process Responsible for inventory tracking Stays informed of company and client policies, procedures, and promotions Maintains confidentiality of all client and customer information collected Executes taught systems to achieve individual and company goals Gains knowledge of systems implemented during each customized client promotion/field campaign Benefits Pay: $23/hr 401(k) 401(k) matching Health insurance Mileage reimbursement Opportunities for professional development and growth Guaranteed hours Continuous training and development Open communication with Management Weekly paycheck

Coordinate the preparation of project schedules based on defined project execution philosophies Perform contractor schedule reviews for contract conformance and quality assurance Evaluate contract change orders and amendments for impact on budget and schedule Perform time impact analysis of project schedule delays and potential claims Participate in change order negotiations Perform Critical Path and Earned Value analyses Identify schedule related problems which arise during project execution and recommend corrective actions and creative solutions Conduct construction/project site visits for progress reporting Review contractor's weekly and monthly schedule progress, prepare narrative of findings, submit and present to management for decision making Review and evaluate contractor recovery schedules Perform cost analysis in support of design and construction phases of capital projects. Analyze actual expenditures versus budget performance Prepare cost loaded schedule to support comprehensive cash flow projections Understand, interpret and apply contracts, policies and procedures within Build LACCD guidelines. Communicate effectively orally and in writing Excellent oral and written communication Flexibility in schedule and transportation to work at multiple sites based on assigned schedule and duties Ability to work in a fast-paced environment Minimum Required Qualifications: 10 years of experience in project or program scheduling on large construction programs. Bachelor's degree in Architecture, Engineering, Construction Management, Business Administration or other related field. Additional qualifying experience in excess to the minimum stated above may be substituted for the required education on a year for year basis. Advanced proficiency in specified software including, but not limited to, Primavera Scheduling Software, MS Office Applications including Project, Excel, Word and PowerPoint. Knowledge of theories, principles and practices of cost engineering and scheduling. Experience with time impact analysis. Experience with construction claims and change orders. Flexibility in schedule and transportation to work at multiple sites based on assigned schedule and duties.

Project/Program Scheduler with educational construction experience to join their team supporting various projects. Responsibilities: Coordinate the preparation of project schedules based on defined project execution philosophies Perform contractor schedule reviews for contract conformance and quality assurance Evaluate contract change orders and amendments for impact on budget and schedule Perform time impact analysis of project schedule delays and potential claims Participate in change order negotiations Perform Critical Path and Earned Value analyses Identify schedule related problems which arise during project execution and recommend corrective actions and creative solutions Conduct construction/project site visits for progress reporting Review contractor's weekly and monthly schedule progress, prepare narrative of findings, submit and present to management for decision making Review and evaluate contractor recovery schedules Perform cost analysis in support of design and construction phases of capital projects. Analyze actual expenditures versus budget performance Prepare cost loaded schedule to support comprehensive cash flow projections Understand, interpret and apply contracts, policies and procedures within Build LACCD guidelines. Communicate effectively orally and in writing Excellent oral and written communication Flexibility in schedule and transportation to work at multiple sites based on assigned schedule and duties Ability to work in a fast-paced environment Minimum Required Qualifications: 10 years of experience in project or program scheduling on large construction programs. Bachelor's degree in Architecture, Engineering, Construction Management, Business Administration or other related field. Additional qualifying experience in excess to the minimum stated above may be substituted for the required education on a year for year basis. Advanced proficiency in specified software including, but not limited to, Primavera Scheduling Software, MS Office Applications including Project, Excel, Word and PowerPoint. Knowledge of theories, principles and practices of cost engineering and scheduling. Experience with time impact analysis (TIA). Experience with construction claims and change orders. Flexibility in schedule and transportation to work at multiple sites based on assigned schedule and duties.

] Company NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. ************************ Department FashionGo, is the No.1 Online business-to-business (B2B) fashion marketplace, efficiently connecting wholesale vendors and retail buyers from around the world. FashionGo provides one of the fastest growing global e-commerce platforms and the simplest, most cost-effective means to increase sales and expand reach. We offer fashion buyers and boutique owners 24/7 access to a vast collection of wholesale fashion so they can shop the latest trends at the best prices. ************************* Responsibilities Provide assistance to buyers through registration, documentation, and approval process in courteous and professional manner Manage incoming calls and email inquiries to identify and assess customers' needs to provide accurate and timely assistance Handle complaints and provide assistance within company guidelines and policies Document and escalate technical issues with recommendations Work collaboratively with different teams within FashionGo to enhance customer experience and assure quality of the FashionGo brand/services. Required Qualifications Customer service experience required Excellent verbal (telephone) and written communication skills Able to courteously handle large volume of phone calls and emails Computer, MS Office skills required Preferred Qualifications Bilingual in Spanish or bilingual in Korean B2B Fashion Wholesale customer support experience High school diploma required; some college preferred Benefits Company paid lunch when working at the office Fully stocked office kitchen (beverages and snacks) Free parking Pay range The pay range for this position in Los Angeles, CA is $20.00 - $23.00 (hr); however, base pay offered may vary "within the range" depending on job-related knowledge, skills and experience.

Downey, CA $20 - $24/hour Join a Mission-Driven Team as a Medical Biller! Are you detail-oriented and passionate about maximizing revenue while making a real impact in healthcare? You'll play a crucial role in ensuring timely and accurate charge processing, while also tackling claim denials to keep everything moving smoothly. This is your opportunity to thrive in a fast-paced, supportive environment where your billing expertise truly matters. Responsibilities: Process all charges submitted by providers in an accurate and timely manner, as well as reviewing and correcting denials Enter all charges, payments, credits, and adjustments by payer in a timely basis Ensure that all conditions for claim submission have been satisfied ICD-10 and CPT-4 coding Follow up with insurance carriers on unpaid claims Apply the Sliding Fee Discount Program, as appropriate Answer billing and insurance inquires from patients, staff, and insurance companies Identify and resolve patient billing complaints Maintain strict confidentiality, adhering to all HIPAA guidelines/regulations Qualifications: Minimum 1 year of medical billing experience Medical coding training certification, preferred Working knowledge: medical terminology, abbreviations, ICD-10, CM and CPT coding rules, HMO's, IPA's, PPO's and Medicare/Medicaid billing procedures and regulations Proficient with Microsoft Word and Excel Experience working with EHR Strong written and verbal communication For immediate consideration, please apply! Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry. We Offer: Excellent opportunity to work for an outstanding, large, and growing company! Awesome Benefits! Excellent salary! Medical Insurance 401K “Best of Staffing Award” Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America. “Top Performer Award” Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our client's satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more. Member American Staffing Association Since 1991.

Patient Care and Reimbursement Specialist Job type Full-time Shift and schedule 8-hour shift Monday to Friday Full job description Background: At RIS Rx, we believe that no patient should be left behind. We are a healthcare technology and service organization based in Newport Beach, CA, dedicated to providing superior services with a high degree of proficiency in the pharmaceutical industry. We are looking for a Patient Care and Reimbursement Specialist who is passionate about ensuring that patients have access to the best possible care and who is eager to join a team of curious, courageous, and collaborative people in an inspiring environment. Job Summary: As a Patient Care and Reimbursement Specialist, you will play a vital role in executing day-to-day deliverables across our program portfolio. You will be responsible for completing eligibility assessments, benefits verifications, and benefits investigations for patients enrolling in therapeutic programs via web or live calls. You will also support our commercial affordability programs by completing and organizing reimbursement submissions. Your ability to multitask, prioritize tasks, and work in an expanded capability role will be essential to your success. We are looking for a talented and outgoing individual who is both a critical thinker and a relationship builder. You should possess the willingness and drive to adapt to a dynamic work setting and be receptive to learning new processes. You should also have a sense of urgency to complete tasks and be team-oriented, willing to help out when needed with extra tasks. Experience and Skills: The ideal candidate should have 1-2 years of data entry and call center experience, with past medical billing or pharmacy-related experience (Pharmacy Technician) being a plus. You should also possess strong analytical skills, excellent customer service, attention to detail, and the ability to multitask. Proficiency in MS Office and Excel is essential, and leadership skills and coaching and staff management experience are desirable. At RIS Rx, we offer a full-time position with room for growth in the organization. We provide on-the-job training, and you will be assigned a trainer to help you facilitate your understanding of the concepts in benefits and insurance verification. We offer a business casual dress code, and our primary location is in Newport Beach, CA. If you are passionate about helping patients access the care they need and want to join a team of curious, courageous, and collaborative people who share your determination to tackle the world's toughest medical challenges, we invite you to apply for this exciting opportunity. EXPERIENCE: Data Entry and Call Center Experience: 1-2 years (Preferred) Past medical billing or pharmacy related experience (Preferred) SKILLS: Understanding the implications of new information for both current and future problem-solving and decision-making. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Coaching and Staff Management Experience working with MS Office and Excel Leadership Skills Customer Service Attention to Detail & the Ability to Multi-task. Organization and Time Management Skills Decision Making and Judgment Accountability and Dependability Ethics and Integrity Relationship Building Technical Knowledge Analytical Skills Phone headsets Telephone headsets Special purpose telephones Multiline telephone systems Secure voice equipment Data base user interface and query software Salesforce Electronic mail software Microsoft Outlook Office suite software Microsoft Office Spreadsheet software Microsoft Excel Word processing software Microsoft Word Word processing software Job Type: Full-time Pay: $19.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Work Location: In person

Job Title: Contracting and Credentialing Specialist Target Compensation Range: $25.00 - $30.00/hour, depending on the relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members. SUMMARY: The Credentialing Specialist is responsible for the credentialing life cycle processes for contracted providers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Review and process initial credentialing and recredentialing applications across all service areas including obtaining information and following up on missing elements via email, telephone, or fax. Maintain recredentialing and revalidation statuses for existing providers for government and commercia payors. Maintain and update provider data in credentialing database via continuous data maintenance. Provide status reporting to MSO Administrator on all credentialing and recredentialing applications, and new contract requests. Collect and file required enrollment documentation from provider and health plans and update internal departments as necessary. Create repeatable workflows that capture data such as: initial enrollment, recredentialing, revalidations and demographic changes. Enter final status from partners such as denials, approvals, effective dates, and other relevant information. Monitor expiration dates of licenses and certification. Input and maintain contracting/credentialing database and keep detailed records and logs. Facilitate credentialing/PNO audit conducted by participated Health Plans. Configure credentialed and contracted providers in EZ-CAP database. Regular and consistent attendance. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Bachelor's Degree in Healthcare Administration, Finance, Business Administration or related field or a combination of education and experience. 1 - 3 years of experience in a credentialing role within a health plan, IPA, or medical group strongly desired. Strong working knowledge of Medicare, Medicaid, and health plan credentialing required. Stellar critical thinking with the ability to independently research complex issues and work towards resolution. Communicate professionally with internal teams and external providers and groups. Strong working knowledge of MS Office including Word, Excel, and Outlook. BENEFITS: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Paid Time Off

We are looking for a friendly, organized, and customer-focused Customer Service Representative (CSR) to support daily operations. As the first point of contact for customers, the CSR will handle inbound service calls, schedule appointments, and assist with service inquiries and job follow-ups. The ideal candidate will be a proactive problem-solver with excellent communication skills and the ability to manage customer interactions with professionalism and empathy. Key Responsibilities: Answer incoming phone calls and emails from residential and commercial HVAC customers Schedule service appointments and coordinate technician dispatch using scheduling software Provide accurate information about services, pricing, warranties, and maintenance agreements Assist with job status updates, follow-ups, and customer satisfaction outreach Input and maintain customer records, service tickets, and job notes in the CRM system Resolve customer complaints or issues promptly, escalating to the appropriate team as needed Communicate effectively with technicians, sales, and dispatch to ensure smooth operations Process payments, send invoices, and assist with basic billing inquiries when necessary Support office and administrative tasks as assigned by the customer service or operations manager Qualifications: High school diploma or equivalent (required); associate or bachelor's degree preferred 1-3 years of customer service experience (HVAC, plumbing, electrical, or service trades preferred) Familiarity with HVAC terminology, services, and equipment is a strong plus Strong phone etiquette and communication skills Ability to handle high call volumes and manage multiple tasks efficiently Proficient in Microsoft Office Suite; experience with service management software (e.g., ServiceTitan, Housecall Pro, FieldEdge, or similar) is a plus Detail-oriented, organized, and able to work independently or as part of a team Bilingual (English/Spanish) a plus Key Attributes: Customer-first mindset Problem-solving and conflict resolution skills Ability to thrive in a fast-paced, dynamic work environment Dependable and punctual Strong interpersonal skills with a professional demeanor For immediate consideration pls send your resume All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Day-to-Day Insight Global is looking for a Customer Service Representative to work for a large Healthcare provider in Anaheim, CA. You will be working in a call center environment taking calls from members answering questions about enrollment. You must have excellent communication and have the ability to multi-task. Must-haves -1-2 years of experience working in customer service/call center inbound calls (+50) -High School diploma or GED -Good communication and personality -Adaptable and eager to learn, willing to work in a fast-paced center -Excellent communication and reliable -Ability to type at least 36 WPM -Availability 7am-8pm, 7 days a week (shifts will only be 8 hours, 5x a week) -Bilingual in Spanish Plusses -Healthcare experience -Call center experience -Bilingual in Vietnamese Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

SAGE SOFTWARE EXPERIENCE IS REQUIRED _____________________________________ ORDER ENTRY / CUSTOMER SERVICE CLERK Hours: Mon â€" Friday 8:00am -5:00pm; Plus, every other Saturday 8:00 â€" 1:30pm upon conversion Status: Temp-to-Hire FLSA: Hourly/Non-Exempt Reports To: Administrative Lead Ideal Candidate Sharp individual, focused and detail oriented with excellent computer/data entry skills, committed to providing exceptional customer service. Requirements • Minimum 2 years Customer Service / Call Center experience â€" preferably in Automotive Industry • Experience using multi-line phone systems (we have 23 lines) • Pleasant phone voice and demeanor • Must type 50+ wpm • Data Entry / Order Entry experience required (this position is 75% data entry) • Proficient using Microsoft Office: Word, Excel, Outlook • Able to compose Excel spreadsheets • Possess good verbal and written communication skills • Able to multi-task and prioritize while working in a fast paced environment • Resourceful and self-motivated; able to work independently as well as in a Team • Have a Team-Player mentality; be customer focused • Excellent attention to detail, organizational and follow-up skills needed • Bilingual/Spanish preferred, but not required • eBay and PayPal experience is a big PLUS! Additional Requirements: Any offer of Fulltime employment from CPP is contingent on the following: • The ability to work daily overtime if workloads require; • The ability to work every other Saturday (8:00am-1:30pm) • Passing online skills testing: typing, data entry, Word, Excel, Outlook + cognitive and personality; • Passing a Background Check plus a Drug and Physical exam Job Duties: responsibilities include, but are not limited to: • Answering calls, routing calls and taking messages. • Answers phone inquiries regarding order status and order tracking • Order entry - processing incoming/outgoing orders • Order scheduling • Minor inventory management • Maintaining Excel spreadsheets • Filing and maintaining office files • Contributes to Team effort by accomplishing assigned tasks in a timely manner • Backup Receptionist duties • May help download online eBay orders and use PayPal to invoice All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.