MSP Level 1 Technician
Remote Product Technician Job
Job Description We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.
Responsibilities:
Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently.
System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security.
Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs).
Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction.
Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system.
Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits.
Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment.
Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team.
Knowledge, Skills, & Qualifications:
Education: A degree or diploma in Information Technology, Computer Science, or a related field.
Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients.
Technical Skills: Proficiency in Windows and mac OS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite).
Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships.
Team Player: Ability to work effectively both independently and as part of a collaborative team.
Preferred Additional Qualifications
Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.
Work Environment
This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously.
Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
Collaborative and supportive team culture.
Benefits
:
Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development and certification reimbursement
Opportunities for career advancement
Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Flexible work from home options available.
Technology Innovations Engineer
Remote Product Technician Job
Technology Innovations Engineer
We are seeking a highly experienced software developer (10+ years) who can hit the ground running with minimal oversight. The ideal candidate is not only technically proficient but also deeply passionate about software development and problem-solving. They take pride in building high-quality solutions, driven by curiosity and innovation rather than routine work. They must also be adept at gathering and understanding requirements, translating them into effective solutions, and balancing flexibility with meeting critical deadlines in a fast-paced. environment.
KEY RESPONSIBILITIES:
Collaborate with the Technology Innovations team to brainstorm and identify new technology trends that could benefit our products and services.
Develop and prototype new applications or features using cutting-edge technologies.
Contribute and help maintain existing applications and APIs.
Conduct thorough testing and validation of new concepts to assess their feasibility, performance, and potential impact on the market.
Stay abreast of the latest technological advancements and industry trends to ensure our innovations remain competitive.
Comply with continued learning requirements.
Implement secure coding methodologies in software development processes.
Understand and comply with all company Privacy and Security standards.
QUALIFICATIONS:
10+ years of experience in software development.
Extensive experience with the Microsoft ecosystem, including .NET web development with ASP.NET Core Backend development, Azure, SQL Server, and other Microsoft development tools and cloud services.
Proficiency in Python for data processing, automation, and AI-driven solutions is highly valued.
Experience in Azure OpenAI and other AI/ML services to develop intelligent, scalable solutions.
The ideal candidate should excel at integrating Microsoft technologies with modern AI capabilities to drive innovation and efficiency.
BENEFITS:
Medical, Dental & Vision insurance
401(k) retirement savings with employer match
Vacation and sick paid time off
8 paid holidays
Paid maternity/paternity leave
Disability & Life insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Professional and career development initiatives
Remote work eligible
REMOTE WORK REQUIREMENTS:
Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload.
Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Product Stewardship Specialist
Remote Product Technician Job
Job Title: Product Stewardship Specialist
Job Level: Professional (without direct report)
FLSA Status: Exempt
Department: Quality Assurance and Regulatory Compliance
Division: Corporate Planning
Reports To: QA/RC Manager
1. General Position Summary
This position is responsible for coordinating product regulatory compliance for Mitsui Chemicals America, Inc. (hereinafter MCA) and provide related information to stakeholders such as customers or governmental authorities by understanding and adhering the Mid Term Plan (MTP) and Budget following the corresponding strategy and policy in Mitsui Chemicals, Inc (hereinafter MCI), ensuring the Federal, State and Local government regulatory compliance for chemical products. And this position is also responsible for implementing and maintaining our quality management system and for all of MCA products by closely communicating and consulting with QARC Manager and Director.
2. Essential Job Functions
Primary Job Functions:
Prepare the MTP Budget under direct managers direction
by understanding the MTP and Budget policies and strategies
by gathering information and analyzing performance and achievement of previous terms and making suggestions
Implements MTP and Budget
by adhering to the MTP and Budget;
by performing the duties of the job;
by making decisions in authorized areas;
and by working as a team.
Maintain Management System
by maintaining accurate records
by maintaining organized documents and records in the companys system of record
by preparing reports and documentation as necessary
Regulatory compliance and product stewardship support
By acting as product stewardship specialist;
By applying skill and ability to work with sensitive information, safeguarding confidential information and working with it objectively;
By supporting MCI group compliance activities with department management;
By having communication with various Federal, State and Local government regulators;
By monitoring and studying new and implementing EPA, FDA, DOT, OSHA, BIS, CBP, and international regulations, such as TSCA, HAZMAT, HCS-GHS, ECRA/EAR, EU REACH, EU RoHS, EU ELV, and foods additives and food contact materials regulations; and provide explanation meeting on the regulations that may affect MCA business;
By contacting Raw Material suppliers to conduct QA and product stewardship survey or inquiry (including Kosher, HALAL, Organic, Genetically Modified Organisms, GMO, BSE, TSE), review their reply and keep received information as records;
By collecting appropriate information of raw materials or products, organizing, and synthesizing these data, checking data with regulatory research databases, drafting and finalizing declarations of compliance such as IEC 62474 declaration, conformity statements for food contact material or international Materials Data system (IMDS) entry upon customer request within voice of customers system in a timely manner;
By collecting Raw materials Safety Data Sheets (SDSs), and authoring SDSs and GHS labels with SDS authoring system or in collaboration with consulting service providers (including 24/7 emergency telephone service);
By maintaining records of product stewardship and compliance such as declaration of compliance, SDSs, copies of application/notification to governmental agencies;
And by coordinating plans for audits or audit reports, follow up on notices of violation, and registering or notifying materials with the US government if necessary.
Quality Assurance support
By creating customer specifications to the ERP system and making changes and confirming accuracy according to the latest agreements with the customer.
By reviewing quality control data of the products manufactured by MCAs contract manufacturers and uploading the data to ERP system and confirming the value is within specifications.
By reviewing COAs from raw materials suppliers, approved and documented them.
Back Up responsibilities:
By providing back up support to team members;
and by being designated as a trainer for new hires as needed
Essential Job Requirements:
Working Conditions
The noise level in the work environment is usually moderate (i.e., working in a business office with computers, printers, and telephones).
The Staff Member must be able to travel on business or work beyond normal business hours as necessary. Travel up to 15%.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, website information and/or government regulations in English
Ability to write e-mail, reports, business correspondence, and procedure manuals in English.
Ability to effectively present information and respond to questions from groups of Managers, Staff, clients, customers, and the general public in English without any Misunderstanding.
Other Skills
Ability to effectively present information and respond to questions from groups of managers, staffs, Clients, Customers, and the general public in English.
Strong problem-solving skills with proactive communication and the ability to independently collaborate with internal and external stakeholders virtually.
Must be able to use a computer and such applications as Microsoft Windows, Outlook, Word, Excel, Power Point. Preferably to Microsoft Access, Teams, SharePoint and Adobe Acrobat.
Ability to prioritize tasks effectively and excellent time management skills whilst running concurrent tasks/projects.
Essential Job Requirements:
Bachelors degree (preferable for chemistry, industrial engineering, (eco-) Toxicology, environmental sciences, environmental laws) in four years college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.
Ideal candidates should possess extensive experience with regulatory requirements and demonstrate superior technical proficiency. The candidate must have comprehensive knowledge of regulatory compliance and conformity assessment.
Benefit info
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remote work
Protection & Controls Technician
Remote Product Technician Job
Job Description
Blue Ridge Power is a full-service EPC (Engineering, Procurement, Construction) company for solar projects across the United States, offering integrated engineering, a qualified professional labor force, and an expansive fleet of equipment to serve the needs of our clients. Headquartered in Asheville, NC, with offices in Fayetteville, NC, and Lexington, SC. Blue Ridge Power has installed 8 GW of solar infrastructure throughout the country and employs about 700 team members. Learn more at blueridgepower.com.
Blue Ridge Power (BRP) is seeking a Protection & Controls Technician to join our team! The Protection & Controls Technician performs electrical testing on relays in electrical power stations. As a Protection & Controls Technician, your duties involve using relay test sets to test different types of microprocessor relays inside the electrical substation.
This position is designated as a safety-sensitive position.
This position is 50-70% travel and offers per diem while working on our project sites. Site states include but are not
limited to Virginia, North Carolina, South Carolina, Georgia, Florida, and Oklahoma.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visa.
What You'll Do:
Perform installation, commissioning, testing, and maintenance of protective relaying equipment.
Perform function testing of substation control circuits on relay panels, transformers & circuit breakers.
Develop relay macros and testing routines with confirmation of proper protection and control design.
Perform end-to-end relay testing using relay test software and analyze the operation of the relay based on the fault type run.
Develop written standard commissioning, testing, and maintenance procedures for protective relaying.
Set & Test Protective Relays (SEL, GE, ABB, etc.)
Examine relay settings and logic equations for confirmation of system operation per the design.
Develop isolation restoration procedures for a construction outage.
Lead safety briefings on the job site.
Develop written test procedures for transmission, generation, and distribution substation protection.
Develop relay test plans necessary to test the relays per customer specifications.
Lead investigations of electrical-related issues, including root cause analysis as needed.
Calibrate & perform functional tests on both electromechanical and micro-processor-based protective relays for substations.
Function as an on-site lead for the project, assign tasks, prioritize activities, and interface with customers and Interconnection utility.
Read and fully understand protection and control schematic diagrams and wiring diagrams and catch mistakes and problems with the drawings and design when compared with accepted engineering and customer standards.
Determine and interpret customer's requirements and provide final deliverables including as-built prints and all test results meeting specified requirements.
Understand manufacturers' literature to facilitate testing.
Review relay settings and determine whether the relay logic matches the design on the schematics as well as customer standards. This would include that the CT Ratios are correct as well as the trip outputs.
Consult and comment on Substation Commissioning and Energization plans.
Provides on-site and off-site support to Design Engineering, Substation Construction, and Transmission Service Center Managers engaged in the construction, operation, and maintenance of the Customer's transmission system as relates to design philosophy and providing field information/valid requirements.
Must-Haves:
2+ years' experience in electrical equipment testing and inspection, including high voltage applications.
2+ years' experience in relay testing.
Knowledge of testing, commissioning, and maintenance of power equipment.
Hands-on experience installing, maintaining, testing & repairing protective relays in transmission, generation, or distribution level substations.
Capable of troubleshooting distribution and transmission control circuits.
Knowledge of relay test software.
Broad experience with various electrical apparatus used in the power industry, including transformers, breakers, and switchgear.
Excellent written and verbal communication skills.
Nice-to-Haves:
Utility-scale solar or renewables experience preferred.
Education and Certifications:
Must possess and maintain a current driver's license required.
High School Diploma required.
Associate degree in electrical engineering preferred.
Working Environment and Physical Demand:
50% - 70% travel depending on project requirements and offers per diem while working on our project site(s).
Ability to receive and execute tasks delegated by a more senior technician, all while recognizing potential safety concerns and maintaining a good attitude.
Must possess reliable transportation.
Must comply with all company safety standards and procedures, including OSHA requirements.
Complete OSHA training as required.
Must follow organization policies and procedures.
Individuals in this position work in an outdoor environment and must be able to tolerate all climates.
Must be able to sit, stoop, kneel, bend, stand, or walk short to long distances for 8-10 hours daily.
Ability to work overtime and travel out of town for periods.
Ability to climb ladders, stand for extended periods, able to lift 70 lbs.
Must be able to lift, push, or pull up to 50 pounds occasionally.
Blue Ridge Power believes in taking care of our employees by offering benefits that support their physical, mental, and financial well-being.
Our comprehensive benefits package includes Medical, Dental, Vision, Matching 401k, Paid Time Off, Company Paid Holidays, Training and Development, Tuition Reimbursement, Hybrid Work Options, Remote Work Options, Dog-Friendly Offices, and much more!
Blue Ridge Power supports organizations local to our offices in Fayetteville, NC, and Asheville, NC, including the school systems, environmental groups, athletics, youth organizations, and more.
Blue Ridge Power is committed to diversity, equity, inclusion, and belonging in the workplace.
Blue Ridge Power does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.
Technician II - Remanufacturing Operations - Phase 1
Remote Product Technician Job
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
In this role, you'll support the Accelleron REMAN Center in Bolingbrook, Illinois by using your mechanical expertise for REMAN's Phase 1 production. You'll help dismantle and clean turbomachinery and components for all turbocharger families, employing both manual and automated methods. This position also requires collaboration with various Accelleron teams to enhance safety, innovation, and productivity, aiming to boost quality and customer satisfaction.
Reporting Line: Workshop Supervisor
Shift: 2nd 2:00 PM - 10:30 PM
Your responsibilities
The responsibilities listed below highlight some of the primary aspects of this role. However, they do not constitute an exhaustive definition, as additional tasks may be required that are reasonably expected within the scope of this position:
Production
Work according to working instructions and adhere to regulatory and company OHS policy
Use of hand tools, oxygen/acetylene torch, overhead crane and pneumatic/hydraulic tools
Use of manual abrasive media cabinets, automated abrasive media cabinets and automated wheel blasting machines
Use of ultrasonic and standard industrial tank cleaners, conveyor parts washers and rotary immersion machines
Preform daily pre-use checks and light maintenance on tools and equipment
Maintain a clean and proper working environment
Participate in division and local training programs
Adapt to changing requirements, timelines and expectations
Continuous improvement
Contribute to development of Phase 1 activity risk assessments
Participate in workshops to discuss opportunities for improvement, both from a process and technology standpoint
Collaborate with other Accelleron Teams to find methods of increased communication and transparency between cross-functional areas
Health, Safety, and integrity:
Follow both independently, and within teams, company guidelines on HSE
Participate in reporting of hazards, near misses and incidents
Contribute positively to company safety culture
Your background
High School diploma or GED
2+ years of experience in a production environment
Working knowledge of turbochargers is a plus
Background in engines or similar mechanical systems is a plus
Prior experience with industrial machinery and tools is preferred
Prior experience with remanufacturing is a plus
Strong interpersonal and communication skills
Ability to work and contribute within cross-functional teams
Skill using Microsoft Office products
Physical & Other Demands:
Stand or Sit: Must be able to remain in a standing position 80% of the time to perform various functions of the job.
Walk: Walk and move about on foot often through uneven surfaces.
Use hands/fingers to handle or feel: Constantly use hands/arms to operate various equipment, including hand and power tools and industrial machinery. Must be able to handle objects of various size. Must be able to extends hands and arms in any direction.
Stoop, kneel, crouch, or crawl: Bends body downward and forward by bending at knees or waist.
Talk/hear: Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Communications by phone and in person. Hears well enough to discern mechanical problems for safety in and around workspace and to receive communication by phone and in person.
See: Ability to observe details at close range (within a few feet of the observer). Read work instructions, job board and other posted signage in work area.
Carry weight, lift: Must be able to regularly lift and/or move parts and tools up to 50 pounds and participate in team lifts of items of greater weight.
Exposure to work: Occasionally will work in unfavorable conditions.
Noise: Works in conditions with constant or intermittent noise.
Compensation: $45,700/y - $62,810/y
Your benefits
At Accelleron, we are committed to supporting our employees' well-being and work-life balance. As part of our team, you will have access to a competitive and comprehensive benefits package designed to enhance your overall quality of life. Our benefits include:
Health & Wellness
Medical, Dental, and Vision Insurance: Choose from a variety of plans to find the coverage that best suits your needs.
Health Savings Account (HSA) / Flexible Spending Account (FSA): Options to save pre-tax dollars for eligible medical expenses.
Employee Assistance Program (EAP): Confidential support for personal or work-related challenges, including counseling and resources for mental health.
Financial Security
Competitive Salary: We offer market-competitive pay with regular reviews.
Retirement Plan: 401(k) plan with company matching to help you save for the future.
Life & Disability Insurance: Company-provided basic life insurance, with options to purchase additional coverage.
Work-Life Balance
Paid Time Off (PTO): Generous vacation, sick days, and holidays to recharge and spend time with loved ones.
Flexible Work Options: Depending on the role, we offer options for hybrid or remote work.
Parental Leave: Paid leave for new parents to bond with their child.
Professional Development
Learning & Development: Access to training programs, certifications, and courses to help you grow professionally.
Tuition Reimbursement: Support for continuing education and professional certifications.
Career Advancement: Opportunities for career development, internal mobility, and leadership training.
Additional Perks
Employee Discounts: Discounts on products, services, or memberships.
Wellness Programs: Access to fitness classes, wellness challenges, and resources to promote a healthy lifestyle.
Social Events: Company-sponsored events and activities to build a sense of community.
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.
Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate
Director, Spread Products Algo Tech Lead
Remote Product Technician Job
What is the opportunity?
At RBC Capital Markets, a premier global investment bank and a core part of Royal Bank of Canada's business, we are seeking a talented individual to join our Capital Markets division, specifically within the Global Spread Products (GSP) Technology Organization to lead our Credit Algorithmic Trading Platform. This team supports a thriving $1.6 billion business which has embarked on a multi-year journey to expand its footprint and trading revenue.
What will you do?
As an Algo Tech Lead the candidate will report to Global Head of Spread Technology and be part of his senior management team; candidate will be responsible for the overall ownership of Algo Trading Platform (Java / Python / Solace / KDB / Ignite ) and responsible for creating and executing strategic projects that augment electronic trading capabilities of the business.
The candidate will directly engage with the Credit (US/UK) Algo trading desk to understand the business needs and transpose them to technical architecture and lead a global team of developers to delivery the necessary functionality for the business.
Engage with other teams within Spread Technology as well as other asset classes to identify synergies and drive adoption and/or creation of common solutions
Candidate should bring industry experience in Algo Trading to train the existing team and fast track the platform buildout; candidate should have good knowledge of Algo containers, architecture, venue protocols and experience working with the Quants to integrate their models within the technology containers.
This is a strategic role and provides the candidate excellent visibility with senior management across business and technology and provides opportunity for career growth at RBC.
This role provides the candidate a good balance between stakeholder management (30%), technical design / architecture / coding (30%), team/people management (30%) and lastly opportunity to volunteer and give back to the community (10%)
This is a hybrid role and does offer flexibility of remote working.
What do you need to succeed?
Must Have:
Hardworking, dedicated, detail oriented, focused on quality and a team player, with effective verbal and written communications; 7+ years of Fixed Income banking technology experience in server-side Java with strong emphasis on Java Concurrency, Caching, Collections API, Messaging and Event processing across multiple streams
5+ years of coding experience in multi-cast messaging (Solace / RV); 5+ years of coding with relational DB (SQL Server, Sybase, Oracle); 5+ years of technical design of low latency trading application services
Ensuring high standards and quality of technical work. Directing reviews of tools and technologies for improving performance and reducing costs.
Directing, motivating, developing and managing the performance of the team
Directing and managing the delivery of large or complex application development projects; defining strategies and client needs focused on technology development.
Nice to have:
5+ years of Dev Ops tools (Maven, Jenkins, Nexus, Helios)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
The good-faith expected salary range for the above position is $210,000 - $275,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.
RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
· Drives RBC's high performance culture
· Enables collective achievement of our strategic goals
· Generates sustainable shareholder returns and above market shareholder value
#LI-Hybrid
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Maintenance, Applications Architecture, Electronic Trading, Enterprise Application Delivery, Information Technology Management, Information Technology Trends, Java, Programming Languages, System Applications, Technical Architecture, Technical Designs, Trading Platforms
Additional Job Details
Address:
GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY
City:
Jersey City
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-01-15
Application Deadline:
2025-06-21
Note:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Product Support Technician
Remote Product Technician Job
Important Notice: Recruitment Scams We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a third-party website such as LinkedIn or Indeed, please verify that the role is listed on our official careers page: catapultsports.com/careers. All legitimate Catapult recruiters use email addresses ending ********************** ****************.
Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.
We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.
WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PROVIDING EXCEPTIONAL PRODUCT SUPPORT
We are looking for a talented, multi-lingual Product Support Technician who can communicate in English, Spanish and Portuguese to support the rapidly growing customer base of our ambitious, fast-growing and transforming company. Based in Brazil (working remotely), you will be the customer's first point of contact to resolve product issues for customers in your region.
This role will have some roster work including nights to ensure 24/7 support to our global customer base. We believe that our customers deserve the best platform and we pride ourselves in the service we deliver. We are on a mission to maximize and enhance their performance through delivering a high-quality customer experience. Our support team must match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment.
WHAT YOU'LL DO
Provide basic user administration, remotely, to Latin American based clients
Provide technical support assistance to global clients through phone, email or live chat.
Deliver remote product training.
Troubleshoot hardware and software issues.
Retain ownership of problems through to resolution to ensure a high level of user satisfaction.
Knowing when to escalate problems to the next level of support.
Record details of all incoming support requests in line with company procedures ensuring accurate information is obtained.
Create help documentation for new features prior to release.
Document use cases and problem solutions.
Help validate new software features, including getting hands-on with the technology out in the field.
Help validate and update support processes.
Work collaboratively with other members of the software team.
Effectively prioritize the incoming queue.
Utilize Remote Software to access both customer and internal hardware
WHAT YOU'LL NEED
Can speak Spanish, English, and Portuguese all to a level of business proficiency.
Excellent written and verbal communication skills required
1-2 years of technical support experience required. Willing to go above and beyond for the customer
Associate degree in Computer Science, IT, sports science or equivalent experience in a related field
Prior troubleshooting experience with PC based systems
Experience with support ticketing platforms; Salesforce and Zendesk preferred
Ability to work extended hours and on weekends, when required
Ability to thrive in a dynamic work environment and see tasks through to completion
Great understanding of a range of sports. Including the challenges that athletes and coaches face
WHY CATAPULT?
We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability
We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better.
Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet!
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.
All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role
Machine Tool/Mechatronics Technician
Remote Product Technician Job
Job Description
Imagine yourself as a key innovator at the legendary Norfolk Naval Shipyard, the very heart of naval readiness! As a Mechatronics Technician, you won't just be maintaining equipment; you'll be fortifying our nation's defense by ensuring the absolute peak performance of cutting-edge industrial plant machinery.
Collaborating with a league of extraordinary electrical and mechanical minds, you'll be on the front lines, diagnosing the future of our systems through in-depth, on-site intelligence gathering. You'll then architect proactive maintenance blueprints, preempting downtime and maximizing operational efficiency. When challenges arise, you'll be the go-to expert, providing incisive troubleshooting for both mechanical and electrical systems.
Your deep mastery of PLC controls, advanced machine tools, and intricate electrical/electronic systems will make you the technical guardian over 500 critical assets. You'll not only optimize their lifecycles through strategic preventative maintenance, repair, and overhaul, but you'll also empower our partners by delivering insightful assessments and hands-on training to their maintenance teams.
Your exceptional communication skills will be the lynchpin in forging powerful alliances with both your internal team and our valued customers. And your understanding of metal cutting and fabrication will be the secret ingredient that elevates your technical acumen.
This isn't just a job; it's an opportunity to be a linchpin in American naval power, directly contributing to the readiness of our fleet. Are you ready to engineer the future of naval maintenance?
**Due to customer requirements, we are only able to consider US citizens for this role. Candidates must pass a comprehensive background check prior to receiving a final offer of employment. **
Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 60+ year history, Phillips has grown from a handful of employees to over 800 supplying and supporting manufacturing technology in the United States and overseas. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $80,000.00 and $120,000.00 annually plus bonus opportunities. If you have a different suggestion, please mention it in your application.
Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.
Requirements
Onsite Assessments and Maintenance: Conduct comprehensive assessments of industrial plant equipment to identify potential issues and implement preventative maintenance strategies.
Technical Expertise: Continuously develop and refine mechanical and electrical maintenance skills, ensuring safe and efficient operations.
Troubleshooting: Provide expert electrical, electronic, hydraulic, pneumatic and mechanical troubleshooting support to resolve equipment malfunctions promptly and accurately.
PLC Controls: Utilize in-depth knowledge of PLC controls to oversee technical aspects of customer contracts.
Equipment Maintenance: Ensure that routine maintenance on equipment is performed consistently and effectively, exceeding customer expectations.
Documentation: Create and maintain accurate electronic service reports, ensuring timely and comprehensive documentation.
Collaboration: Foster strong relationships with colleagues and customers to achieve company goals and objectives.
Communication: Communicate effectively with technical and non-technical audiences, demonstrating strong interpersonal skills.
Metalworking Knowledge: Possess a general understanding of metal cutting and fabrication techniques.
Due to customer requirements, we are only able to consider US citizens for this role
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Work From Home
** Product Specialist
Remote Product Technician Job
Requirements
Key Responsibilities:
Product Expertise: Maintain deep knowledge of product specifications, applications, and integration capabilities.
Digital Content & E-Commerce Support: Collaborate with marketing and e-commerce teams to develop and maintain digital materials, optimize online product listings, and enhance conversion through accurate, compelling content.
Customer & Sales Support: Deliver responsive technical support to customers and sales, including solution recommendations tailored to application needs. Participate in presentations, demos, and training.
Feedback Loop: Capture field feedback to inform engineering and R&D on product enhancements and roadmap input.
Training: Conduct internal product training sessions to keep commercial and operations teams current on updates and best practices.
Market Intelligence: Monitor industry trends, competitor offerings, and emerging technologies to inform product positioning and support growth strategy.
Operational Support: Assist the operations team with product lifecycle-related tasks and cross-functional execution.
Qualifications:
Bachelor's degree in science, engineering, finance, or economics.
Experience with industrial sensors strongly preferred.
Strong technical acumen and ability to communicate complex concepts in a user-friendly way.
Proficient in Excel and Power BI, with ability to extract insights from complex datasets.
Comfortable navigating enterprise systems to analyze and manage product data.
Excellent communication, presentation, and interpersonal skills.
Demonstrated ability to collaborate across teams.
Self-starter with a growth mindset and eagerness to develop subject matter expertise.
Fluency in English required; second language or international experience is a plus.
Willingness to travel for client engagements, industry events, and internal collaboration
After-Hours Product Support Technician (Part Time)
Remote Product Technician Job
Job Title After-Hours Product Support Technician (Part Time) Requisition JR000015000 After-Hours Product Support Technician (Part Time) (Open) Additional Locations Job Description The After-Hours part time Product Support Technician is responsible for delivering technical support for a product marketed on a worldwide basis. The Technician conveys operational, customer service and troubleshooting elements to support and enhance product offerings in addition to influencing new product designs and enhancements ensuring safety, reliability, and overall quality.
Essential Functions
* Deliver real-time, point-of-care technical support via phone during scheduled after-hours "on call" periods, including evenings, weekends, holidays, PTO coverage, team trainings, and corporate events (mobile phone provided).
* Accurately document each support interaction using a Technical Support Contact Record and input details into the designated database.
* Communicate call outcomes and necessary follow-up actions clearly to the Customer Care team.
* Stay up to date on new products and services; provide technical insights and user feedback as needed.
* Collaborate with management on customer service improvement initiatives.
* Review and provide technical input on customer-facing, device-related marketing materials as requested.
Minimum Requirements
Education
* Bachelor's degree in Respiratory Therapy
* Current state license to practice Respiratory Care
* AS or Technical certificate considered with appropriate experience
Experience
* 2+ years of Respiratory Therapy experience in NICU or critical care settings (e.g., PICU, MICU, SICU, CCU).
* Familiarity with medical devices used in critical care, including mechanical ventilation and patient monitoring.
* Experience in device training or education is a plus.
* Strong understanding of technical information and adherence to quality and GDP practices.
* Excellent communication, interpersonal, and customer service skills.
* Ability to handle difficult customer interactions with professionalism.
* Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and web navigation.
* Highly organized with the ability to manage multiple tasks independently and prioritize effectively.
* Self-starter with strong problem-solving skills and attention to detail.
* Comfortable working under pressure and in a team or matrixed environment.
* Customer-focused with the ability to interact confidently with internal and international teams
Organizational Relationship/Scope:
This remote position reports to the Product Support Manager or their designee within the Quality Department. The Product Support Technician will primarily support the internal Product Support and Customer Care teams by providing point-of-care telephone assistance.
Working Conditions:
This position is a part time remote position (20 hours max) for after business hours, weekends and holidays coverage with flexible scheduling. This is a field-based position fulfilled from home and responsible for ensuring all phone calls are answered regardless of location or time during their assigned shift.
You must be available to work at least 3 days a week (1 can be a weekend) for the following: East Coast hours: 5p-10p M-F; Weekends: 7a-7p.
The pay range for this position in New Jersey is $26 - $34 an hour, however pay offered may vary depending on job-related knowledge, skills, experience, education, and accreditations. A full range of medical, financial, and other benefits are provided as part of the compensation package. This information is provided per the New Jersey Equal Pay Act. Base pay information is based on market location. Application should apply via Mallinckrodt's internal or external careers site.
Product Enablement Specialist (Remote)
Remote Product Technician Job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
We are currently looking for a Product Enablement Specialist to join our Global Operations team. In this role, you will be responsible for strengthening the foundation of our long-term product enablement strategy and ensuring our employees are productive and educated to drive business outcomes. Furthermore, you will be the core driver of our technical and product enablement initiatives across all levels of the Go-To-Marketing organization.
What You'll Deliver:
Coordinate and drive the delivery of internal enablement for our Quarterly Product releases.
Work with our Product & Product Marketing team to ensure we translate the impact of our product enhancements into usable talk tracks for our selling teams.
Empower teams in their interactions with clients, making them more consistent and effective at every stage.
Partner with our CS Ops Program Manager, VP Success, and VP of Services to build skill development tracks and coordinate quarterly enablement calendar for all post-sales roles.
Build and manage certification programs for Post Sales new hires.
Drive effective internal communication to make sure stakeholders know where to find the content when they need it in real-time.
Play an instrumental role in our content management strategy and administration of current and future tooling.
Qualifications
A minimum of 3 years of experience in a technical enablement role or technically centered role (Sales Engineer, Solution Consultant, CSM, Proserv, Product Management, etc) that is accustomed to ongoing development and training programs
Proven track record of being a “doer” and enjoys getting things done
Care deeply about seeing others grow and succeed
Ability to thrive in the unknown and show a capacity to balance multiple priorities at once
Analytical and data-driven - can define critical metrics and measure progress/success for your initiatives
Passionate about modern approaches to learning. Experience with virtual training, micro learning, personalized learning journeys, learning reinforcement are a major plus.
Technology enthusiast who enjoys working with systems, learning about APIs, configuring platforms, etc.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Product Specialist
Remote Product Technician Job
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $153,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Summary**
As a Product Specialist, you will work on strategic programs dealing with complex, industry-specific requirements in the areas of Governance Risk & Compliance (GRC) and Controls, while further deepening knowledge in your respective area of specialization. You will lead streams, independently deliver high quality solutions and actively build key client relationships. You will also guide and mentor junior team members.
**Primary Responsibilities**
- Lead streams within engagements at Financial Services firms to address some of the pressing issues faced in the industry related to Governance Risk & Compliance (GRC) and Controls.
- Lead delivery streams of GRC projects, including those involving Risk Governance, Risk Assessments, Controls Management (Assessment, Testing, Remediation), IT Risk Management, 3rd Party Risk Management, Operational Resilience, Cybersecurity Risk.
- Lead client and engagement teams in successfully delivering technology solutions to automate or improve GRC
- Collaborate with business and technology stakeholders to define technology strategy and roadmap, create work plans, define business requirements, analyze data needs and help drive QA strategy.
- Conduct interviews/workshops/walkthroughs with subject matter experts and process owners to elicit and document requirements- Business Analysis/Project Management to document requirements and coordinate with technology teams for implementation in Agile framework.
- Collaborate with cross-functional teams across the client organization and Infosys on technology transformation programs and initiatives.
- Manage and minimize engagement risk by proactively identifying issues and recommended courses of remediation.
- Support business development activities by contributing significantly to proposals and developing propositions.
- Build client relationships towards expanding the footprint within the client organization.
- Understanding new regulatory changes in the area of GRC and be the thought leader through communication across Infosys team and client alike.
**Qualifications and Skills**
Basic Qualifications
- 7+ years of experience in Financial Services with at least 4 years of experience in GRC or Operational Risk or Internal Controls.
- Knowledge of industry frameworks like ISO 27001, NIST CSF, NIST AI Risk Management Framework (RMF), SOC 2, DORA, COBIT, COSO, and CIS benchmark is preferred
- Advanced presentation and interviewing skills with experience facilitating meetings and leading workshops.
- Excellent writing skills with the ability to write Business Requirements Documents (BRDs) and PowerPoint presentations.
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
Product Specialist
Remote Product Technician Job
Job DescriptionSalary:
DataXstreamis building, rebuilding, and perfecting the best Order Management software for SAP in the marketplace. Based in Williamsburg, VA, we have been dedicated partners of SAP for over 20 years and we're growing!
Product Specialist
Main Duties and Responsibilities
Facilitate workshops to collect business requirements
Map client business requirements, processes, and objectives; config and develop necessary product modifications to satisfy clients' needs
Act as a liaison between the client and the technical teams
Work self-directed and independently
Analyze critical issues and defects and provide SAP/OMS+ solutions accordingly
Utilizes SAP knowledge and expertise to identify issues and implementation opportunities
Coordinate and Run unit tests, integration tests, and regression test cycles.
Must-Have Skills and Qualifications
Minimum of 8 years of experience designing and configuring SD modules with at least 4 full-cycle implementation projects
In-depth experience of SD functional module and thorough understanding of cross-functional applications, integrating other modules such as FI, MM, and LE
Excellent knowledge of SD concepts like customer and product hierarchy, catalogs, master contracts, variant configuration, serial numbers, batch management, pricing, make-to-order, stock transfer order, material determination, text determination, partner determination, availability check, output types
Ability to multi-task and manage multiple deliverables and projects at the same time
General understanding of accounting business processes (SD-related accounting documents)
Material management and DMS knowledge is desired
Ability to work in a team environment, effectively interacting with others
DataXstream LLC is an equal-opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.
remote work
Product Evangelist & Specialist
Remote Product Technician Job
Do you have a passion for sharing knowledge and getting people excited about great products? As a
Product Evangelist
, you'll be the voice of FMX, spreading the "good news" about our product. You'll become an expert on FMX, simplifying complex features and making them easy to understand, with a focus on working with municipalities.
Product Evangelists share the product with broad audiences, and they don't simply engage with individuals-they thrive on connecting with larger groups and sparking excitement. Their energy is contagious, making people eager to learn more about FMX!
Evangelists also have a deep understanding of their audience and how they interact with FMX. This allows them to provide real, valuable insights, often from their own experience using the product. They're trusted advisors who are honest, helpful, and credible, guiding the company toward even better solutions.
Responsibilities:
As a Product Evangelist, you will:
Prepare and deliver technical presentations explaining products and services to customers and prospective customers
Deliver concise notes and other intel to various departments in an effort to streamline the sales process or implementation
Partner with sales executives to plan and execute conversations for sales pursuits
Participate in events and on-site demonstrations for selected accounts (15-30% Travel)
Attend and contribute to sales meetings and customer success meetings
Develop trusted relationships with prospects and customers, leveraging knowledge of their business requirements to understand the business needs of the organization
Attend and contribute to product development and strategy sessions
Collect and document competitive intelligence
Effectively communicate client and prospect needs to the product team for future product enhancements
Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team
Requirements
Preferred Experience & Qualities:
What are we looking for in this role?:
3+ years of experience in facilities management or a related field
Background working with municipalities or local government accounts is a plus
Experience working in or knowledge of software development
Experience with building or industrial automation systems
A desire to learn about new technologies and apply them to real world business challenges; you learn rapidly and are highly coachable
Exceptional attention to detail, task management, and organizational skills
Excellent written, oral, and presentation communication skills
The ability to build relationships quickly
The ability to solve prospect and customer problems through active listening, getting to the root need, and aligning with FMX solutions where appropriate
You embody our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.
The hiring process for this role:
Apply! Submit your resume and answers to the application questions below via the Workable portal.
Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
Hiring manager conversation: A 60-minute conversation with the SE/Evangelist Manager and Chief Strategy Officer. Be prepared to discuss your background as well as what you're looking for in your next role and what direction you see your career path taking. Also, a great time for you to ask questions about the expectations for this role, team culture, etc.
Final Interview: A 60-minute panel interview with the FMX Executive Team.
Peer Interview: A casual 30-minute meeting with an existing FMX Evangelist. This is an opportunity for you to ask any final questions to ensure that the position and FMX is the right fit for you!
Offer Stage: If selected for this role, we will give you a call to extend an offer.
Onboarding: After accepting the offer, we will begin the background screening process. All teammates must pass this step. Once cleared, we will guide you through the onboarding process to get you set up and ready to start!
New Hire Class: FMX is a remote-first company; however, you will be expected to be in the office during your first week.
Benefits
FMX Benefits and Life at FMX:
You'll make a big impact: You'll have significant influence over the direction of our product and the future of our company.
Competitive benefits: 100% company-paid health, dental and vision insurance.
Work from home: At FMX we are remote first, but you're welcome to use our office as you need. We have one all-company event each year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you're in the office, you can take advantage of our free snacks, beverages, and office kegerator.
Home office stipend: We'll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time?
Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
You'll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.
You'll have a chance to grow professionally with the team: We gather daily to share insights and resources. In addition, we have a weekly book club where we discuss professional development books and look for ways to grow as Salespeople.
You can wear jeans and tees: Feel free to keep it casual, we do.
Compensation:
We will offer a base salary for this position and you will be eligible for a company performance bonus. On target earnings will be $90,000-$120,000.
401(k) and medical / dental / vision insurance
Other considerations: The candidate for this position can be located anywhere in the US.
Company:
FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: **********************
Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.
EHR Product Demonstration Specialist
Remote Product Technician Job
The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions.
As a member of our Sales and Marketing team, your job would involve:
* Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects
* Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs
* Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team
* Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input
* Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally
* Representing MEDITECH at industry trade shows
Requirements
* Exceptional presentation skills
* Exceptional communication skills - written and verbal
* High comfort level presenting to and interacting with all levels of management, including C-Suite
* Ability to diagnose and remedy common technical issues
* Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required
* 3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required
* Previous sales or software experience desired
* Passion for healthcare and technology
* Strong capacity to actively listen and qualify questions
* High degree of professionalism
* Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations
* Ability to work and travel independently and as part of a team
* Proven ability to set goals and meet deadlines
* Exceptional self-management and organizational skills
* Ability to work efficiently under pressure
* Ability to successfully execute remote presentations
* Ability to create, build and deliver customized presentation content
* You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $58,800- $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Engineering Analytics Product Specialist (E5926)
Remote Product Technician Job
Engineering Analytics Product Specialist (E5926) - 250168: KNW-B40 Description Job Summary The Engineering Analytics Product Specialist will drive the adoption of IEEE's advanced data and analytics products within specific engineering domains like transportation, telecommunications, and energy. Using specialized engineering applications, the incumbent will technically interface with prospects and customers, typically SMEs/PHDs.As a product expert, the incumbent will collaborate closely with data scientists, sales teams, and clients to enhance product capabilities, drive sales, and ensure customer success. Technical acumen and strong interpersonal skills will be essential for building relationships with high-level technical experts in academia, industry, and government.By driving the adoption of IEEE's advanced data and analytics products, this position will contribute directly to revenue growth and customer satisfaction. It will also be instrumental in building strong customer relationships and fostering innovation within the engineering community.This position will be fully remote. Key Responsibilities
Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.
Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs
Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.
Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.
Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.
Travel Information
10% Domestic and International
Qualifications Education
Master's or other advanced degree Master's degree in engineering or a related field Req
Work Experience
2-4 years Experience in a technical product specialist or similar role Req
Skills and Requirements
Proven ability to translate complex technical concepts into clear and compelling business value propositions
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Proficiency in data science tools (Tableau, SQL, Python) preferred
Experience working with high-level technical experts in academia and industry
Other Requirements:As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ===============================================Disclaimer: This is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Min: $91,000.00 Max: $114,000.00 Job: Data & Analytics Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Regular Job Posting: May 14, 2025, 5:34:21 PM
Insurance Product Filing Specialist
Remote Product Technician Job
Description At Builders Mutual, we believe in the power of a team to get the job done right. Our team does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page-it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more. The OPPORTUNITY: Leverage your experience and join our team as the Insurance Product Filing Specialist. This position keeps our insurance products compliant and up to date across multiple states, and manages product filings through SERFF (System for Electronic Rate and Form Filing). The Filing Specialist works directly with state regulators and ensures we stay aligned with changing requirements. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve, this hybrid role will work in our Raleigh office a minimum of two days with the flexibility to work from home the remaining three days. Your WORK as the Filing Specialist will make a difference as you:
Prepare and manage product filings through SERFF and handle related payments
Serve as the primary contact for state regulators and ensure Builders Mutual meets all regulatory requirements
Track and communicate rule updates across the states BMIC operates in
Work with subject matter experts to address regulatory feedback efficiently
Keep filing records organized and up to date in our tracking systems
Share progress and filing updates to stakeholders
Support our relationships with industry groups and maintain secure access to third-party platforms
Assist with competitor research to support our product development
Provide backup for handling consumer complaints and records retention processes
SKILLS to get the JOB done RIGHT:
College degree and 3+ years of experience in insurance (underwriting, claims, or similar), or an equivalent combination of education and experience.
Strong written and verbal communication skills.
Organized and able to manage multiple tasks in a deadline-driven environment.
Comfortable working with people across departments and levels.
Knowledge of Commercial Lines Manual (CLM)
WHY YOU'LL LOVE TO WORK HERE Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:
Market-driven compensation and bonus plan
3 weeks of paid time off (and your birthday too!)
37.5-hour work week; end your Friday at 2:30PM
Builders University for employees, dedicated to supporting development and enhancing expertise
Earn swag and extra time off through peer recognition Builders Bucks program
LIFE AT BUILDERS MUTUAL
Collaboration | You are part of a team working together to reach a common goal.
Empowerment | You will feel trusted, valued and be given the resources to be successful.
Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
Impact | You will positively influence our business, customers, and industry.
Sense of pride | You will tell others how much you enjoy working at Builders Mutual.
Builders Mutual is an Equal Opportunity Employer.
Packaging Equipment Product Specialist
Remote Product Technician Job
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
As a Product Specialist with BPX Solutions, you will work in close collaboration with the sales team, providing technical support as well as product education. This is a full-time role with a specific focus on shrink film and related equipment, including semi- and fully- automatic L-bar sealers, poly bundlers, and other end-of-line packaging solutions. The role interacts with customers to understand their needs, as well as supporting the regional sales managers with ride-alongs, training, sales tools, product trials, and other sales-related activities. This position collaborates with cross functional teams, including marketing and customer service, to develop strategies for driving revenue growth and enhancing customer support.
Responsibilities:
Provide technical support to the Companys sales organization and assist in developing solutions and design briefs in response to sales opportunities.
When required, accompany Regional Sales Managers on site visits, audits, and discussions to understand customer needs.
Provide technical support, including product selection as well as technical advice and scoping for marketing and training material, as well as success stories.
Participate in and engage in formulating technical concept solutions.
Collaborate with the marketing and design team to have materials prepared in a timely and accurate manner for customers, trade shows, product launches, etc.
Design innovative solutions to satisfy customer requirements.
Create proposals, quotes, communicate with Vendors and assist with purchase orders.
Ride along, train, educate and mentor sales team, distributor network, and relevant members within the organization.
Provide recommendations on the development of new products as well as optimization of existing products to improve performance, quality or cost competitiveness.
Drive the business to reach pre-established sales goals.
Promote company equipment, products, services, and consumables.
Attend training sessions and company meetings as required.
Stay abreast of new technology, market developments, appropriate standards, and competitor offerings and keep current on trends from both market and technical standpoints.
Work cross-functionally across the enterprise to identify key influencers, define gaps in products or services, and develop and implement the necessary tools to capitalize on opportunities.
Adaptable and open to change regarding customer solutions and internal company business plans.
Prepare and submit expense reports in a timely manner.
Timely, complete, and accurate CRM entry and reporting on a weekly, monthly, and quarterly basis.
Travel, up to 60%
Performs other duties as assigned
This is a remote position.
Vacuum Product Specialist
Remote Product Technician Job
The Rotating Equipment Group is currently comprised of 16 companies spread throughout the United States and still growing! Our aim is to be the primary source for rotating equipment and process equipment solutions in the industrial and municipal markets. The REG prides itself on providing a complete solution for the ever-expanding pump and motor industry.
REG represents some of the most reputable brand names in the fluid handling, pump distribution, water/wastewater treatment and fabrication industry. Our unparalleled service capabilities, whether in-house or field service, provide each customer with the problem solving and product knowledge to stand by our claim: we service what we sell.
Just as there are multiple components for an effectively running pump, it takes a team working together to be a success. A diverse range of talent resides in the Rotating Equipment Group, including engineers, inside and outside sales personnel, machinists, winders, pump and motor repair technicians, field service technicians, electricians, welders, millwrights, and more. Do you want to be part of a team in an industry that keeps America running? Join us today!
JOB DESCRIPTION:
We are looking for a results-driven Vacuum Pump Sales Specialist to join our dynamic sales team. In this role, you will be responsible for promoting and selling vacuum pump systems and related products to customers across various industries. The ideal candidate will have a strong technical understanding of vacuum pump systems, excellent communication skills, and the ability to develop and maintain relationships with clients while driving sales growth.
Job Responsibilities:
* Identify and pursue new business opportunities by generating leads, conducting market research, and prospecting potential clients within industries requiring vacuum systems (e.g., manufacturing, semiconductor, pharmaceuticals, and laboratories).
* Utilize in-depth technical knowledge of vacuum pumps and systems to provide customized solutions to clients, ensuring that products meet their specific needs and requirements.
* Build and maintain strong, long-term relationships with customers, ensuring high levels of satisfaction and repeat business.
* Develop and present compelling sales proposals, negotiate terms, and close deals to meet or exceed sales targets.
* Work closely with customers and internal teams to provide technical support and guidance throughout the sales process, including product demonstrations, system recommendations, and troubleshooting.
* Stay up-to-date on industry trends, competitor offerings, and new product developments to effectively position the company's vacuum pump solutions in the marketplace.
* Maintain accurate records of sales activities, customer interactions, and pipeline status, providing regular updates to management and contributing to sales forecasts.
* Support OTC Sales team by making joint sales calls, conducting product demonstrations, and offering technical support.
* Participate in training programs and industry events to stay informed about new technologies, products, and sales strategies. Continuously train OTC Sales staff on products and applications.
Qualifications:
* Proven experience in technical sales, preferably within the vacuum pump, industrial equipment, or engineering sectors.
* Strong technical knowledge of vacuum pump systems (e.g., rotary vane pumps, dry pumps, liquid ring pumps, etc.) and their applications.
* Excellent communication, negotiation, and interpersonal skills with the ability to engage and influence customers at all levels.
* Ability to understand and communicate complex technical concepts to both technical and non-technical audiences.
* Strong sales acumen with a track record of meeting or exceeding sales targets.
* Self-motivated and goal-oriented with a passion for sales and customer service.
* Ability to manage multiple customer accounts and priorities effectively.
* Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
* Ability to travel to customer sites and industry events as required.
Education & Certifications:
* Bachelor's Degree in Engineering, Business, or a related field preferred.
* Relevant certifications or training in vacuum pump technology or industrial equipment sales are a plus.
Additional Requirements:
* Strong problem-solving skills and the ability to provide creative solutions for customers' technical needs.
* Flexibility to work independently and as part of a team in a fast-paced environment
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
Product Specialist
Remote Product Technician Job
GenomOncology is an innovative genomics software startup in downtown Cleveland dedicated to accelerating personalized medicine by building software-based solutions for precision oncology that measurably impact patient outcomes. Our Precision Oncology Platform and products enable clinicians to translate next-generation sequencing results and other molecular data into clinically actionable, targeted treatment options for patients at the point-of-care.
Job Description
Our Product Specialist team is composed of functional experts in GenomOncology's product offerings. Product Specialists work directly with customers (e.g. pathologists, oncologists, bioinformaticians, lab directors, clinical geneticists, and IT staff) to gain an understanding of client requirements for clinical genomic analysis. They translate this understanding into the GO Precision Oncology Platform by designing new features and working closely with our development team to implement them. Following design and implementation, they test the features end-to-end, ensuring the highest quality deliverable for our customers. This job will allow you to join a passionate team while learning widely translatable hard and soft skills.
For the current opening, we are looking for someone who has experience in cancer genomics and can analyze molecular data to support patient providers (oncologists, clinical trial nurses, pathologists, etc.) using our decision support tools. The ideal candidate should have 1-2 years of relevant work experience and a passion for applying software solutions to advance cancer treatment options.
Core Responsibilities
-⋅ Collaborate with a set of client accounts to understand clinical workflows and configure GenomOncology software solutions accordingly
-⋅ Design relevant product features to meet client needs
-⋅ Assist development team in understanding client requirements
-⋅ Quality assurance and testing of GenomOncology software to ensure an accurate technical and clinical user experience
-⋅ Train client users on how use GenomOncology tools
-⋅ Provide ongoing customer support to ensure a high level of customer satisfaction
-⋅ Participate in business development and account expansion activities (e.g. demonstrations) as appropriate
Qualifications
-⋅ Superior analytical and critical thinking skills coupled with robust communication skills
-⋅ Strong scientific background and ability to quickly learn new concepts. Either a bachelor's or higher degree in life sciences or engineering.
-⋅ Strong computer skills and ability to independently acquire working knowledge of new software and analysis techniques.
-⋅ Excellent verbal and written communication skills
-⋅ Ability to manage multiple tasks and/or projects at once; strong time management skills
-⋅ Self-motivated and able to thrive in a remote work environment due to COVID restrictions until we go back to the office
Additional Information
All your information will be kept confidential according to EEO guidelines.