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How to find a job with Customer Satisfaction skills

How is Customer Satisfaction used?

Zippia reviewed thousands of resumes to understand how customer satisfaction is used in different jobs. Explore the list of common job responsibilities related to customer satisfaction below:

  • Investigated/reconciled escalated billing issues and problems ensuring high levels of customer satisfaction.
  • Implemented customer satisfaction through Staples Copy Promise behaviors.
  • Educate associates in selling strategies, copy and print procedures, detail management, customer satisfaction, and profit margin.
  • Helped drive a 10% increase in customer satisfaction (as measured by a 2005 survey).
  • Monitored and reformed customer service procedure; to reflect the highest level of customer satisfaction.
  • Increased Customer satisfaction above 90% at multiple locations.

Are Customer Satisfaction skills in demand?

Yes, customer satisfaction skills are in demand today. Currently, 140,640 job openings list customer satisfaction skills as a requirement. The job descriptions that most frequently include customer satisfaction skills are printing supervisor, internet sales director, and client program supervisor.

How hard is it to learn Customer Satisfaction?

Based on the average complexity level of the jobs that use customer satisfaction the most: printing supervisor, internet sales director, and client program supervisor. The complexity level of these jobs is challenging.

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What jobs can you get with Customer Satisfaction skills?

You can get a job as a printing supervisor, internet sales director, and client program supervisor with customer satisfaction skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with customer satisfaction skills.

Printing Supervisor

Job description:

Printing supervisors require skills in operation, use, minor repair and maintenance of printing equipment, as well as ink, chemicals, and papers used in printing operations. Additional skills may be needed for financial and statistical record keeping. For this position, applicants will need various skills to accomplish this career's demands, including maintaining safe equipment operation and oversight of other workers assuring employee adherence to production schedules.

  • Customer Satisfaction
  • Profitable Sales
  • Print Production
  • Quality Standards
  • Performance Reviews
  • Xerox

Internet Sales Director

Job description:

An internet sales director develops budget and sales projections via the internet through websites, digital marketing channels, and social media to boost sales, promote business, and develop innovative sales strategies. He/she manages the internet manager and supervises the entire sales and internet department and all their operations. Skills required for this position include a comprehensive understanding of websites, vendor relationships, inventory tools, social media and reputation management, excellent sales and negotiation skills, good planning and organizational skills, excellent communication skills, and the ability to motivate and lead a team.

  • Customer Satisfaction
  • Executive Management
  • CRM
  • Phone Calls
  • Email Templates
  • Digital Marketing

Client Program Supervisor

  • Customer Satisfaction
  • Direct Reports
  • Substance Abuse
  • Safety Regulations
  • Performance Evaluations
  • Client Care

Vending Technician

  • Customer Satisfaction
  • Risk Assessments
  • Vendor Relationships
  • Upkeep Procedures
  • Product Inventory
  • SLA

Director, Product & Project Management

  • Customer Satisfaction
  • Architecture
  • Product Development
  • Project Management
  • Product Management
  • Web Content

Marketing Supervisor

Job description:

Marketing Supervisors oversee the performance of employees in the marketing department. They ensure that the employees in the department adhere to company standards, policies, and guidelines. They create marketing campaigns, cascade these campaigns' mechanics to employees, and manage the follow-through. They also delegate tasks to their team members to ensure the achievement of the marketing goals. Marketing Supervisors should be creative, personable, and strategic. They should understand the company's context, market positioning, and branding to create campaigns that are in line with the company's identity.

  • Customer Satisfaction
  • Direct Reports
  • Customer Service
  • Digital Marketing
  • Payroll
  • Marketing Campaigns

Grocery Clerk, Stocking

  • Product Knowledge
  • Customer Satisfaction
  • Front End
  • Back Room
  • Cleanliness
  • Store Shelves

Major Sales Associate

  • Customer Satisfaction
  • Phone Calls
  • Sales Process
  • Product Knowledge
  • Customer Service
  • Donor Database

Real Estate Management Specialist

Job description:

A real estate management specialist is in charge of developing strategies to optimize real estate operations, ensuring efficiency and smooth workflow. Their responsibilities revolve around overseeing the real estate operations, supervising staff, devising strategies to reach out to potential tenants, and liaising with contractors and other external parties. They may also participate in conducting risk assessments, evaluating lease applications, performing inspections, and producing progress reports and presentations. Furthermore, as a real estate management specialist, it is essential to coordinate with teams and implement the company's policies and regulations.

  • Customer Service
  • Customer Satisfaction
  • Residential Real Estate
  • Lead Management
  • Property Management
  • Real Estate Transactions

Gas Station Clerk

  • Customer Satisfaction
  • Stock Product
  • Computer System
  • Data Entry
  • Patient Charts
  • Direct Visitors

Professional Consultant

Job description:

Professional consultants provide their expert advice to organizations and businesses. This professional advice helps the organization to improve its business performance in terms of management, operation, and strategy. Their main tasks are to detect issues and find ways to resolve them, conduct surveys and research an understanding of the business, and assess the pros and cons of possible strategies. Professional consultants must have good numerical, teamwork, and interpersonal skills to succeed. Also, they must have commercial awareness, self-motivation, and good attention to detail.

  • Customer Satisfaction
  • Customer Service
  • C #
  • Financial Statements
  • Internal Audit
  • Regulatory Compliance

Building Construction Superintendent

Job description:

A construction superintendent is in charge of overseeing the daily operations of a construction site, from the planning stages to completion. They usually set objectives and conduct regular inspections to ensure procedures comply with industry standards and regulations, including project deadlines and budgets. They are also responsible for supervising staff, managing employee schedules, coordinating meetings, monitoring the inventory of supplies, and purchasing materials, building positive relationships with suppliers in the process. Moreover, as a construction superintendent, it is essential to lead staff while implementing safety rules and standards.

  • Customer Satisfaction
  • OSHA
  • Construction Management
  • Cost Control
  • Building Construction
  • Building Codes

Regional Sales Consultant

Job description:

A regional sales consultant specializes in developing strategies to optimize the sales procedures and performance of a company. Their responsibilities typically revolve around performing research and analysis to identify new business opportunities, gathering and analyzing data to determine the company's needs, setting goals and objectives, assessing the performance of the workforce, and recommending strategies to strengthen the sales performance of different company branches within the region. There are also instances when a regional sales consultant must reach out to clients through calls and correspondence, all in an effort to offer products and close sales.

  • Customer Satisfaction
  • Sales Process
  • Sales Consultants
  • C-Level
  • Business Development
  • Saas

Service Superintendent

  • Customer Satisfaction
  • Logistics
  • Training Classes
  • OSHA
  • DOT
  • HVAC

Rental Representative

  • Customer Satisfaction
  • Reservations
  • Phone Calls
  • Customer Accounts
  • Inbound Calls
  • Data Entry

Internet Sales Manager

Job description:

An internet sales manager is responsible for selling and promoting the organization's goods and services, typically on a social media platform. Internet sales managers interact with potential clients by responding to their inquiries and concerns through online marketing campaigns and sales promotions. They also handle the sales budget and monitor revenues, identify business opportunities to increase profitability, and create engaging content on platforms for brand awareness. An internet sales manager must have excellent communication skills, as well as computer proficiency in navigating online sales tools efficiently.

  • Customer Satisfaction
  • Customer Service
  • CRM
  • Vehicle Inventory
  • Internet Leads
  • Sales Process

Senior Regional Manager

Job description:

Senior regional managers are professionals who are responsible for managing an organization's daily business operations in a designated geographic area. These managers are required to guide their management staff to ensure that business operations are running smoothly as well as achieve revenue targets. They must make sure that their staff members are following the standards and procedures of their organization. Senior regional managers must also deal with customer issues and incident reports as well as prepare monthly, quarterly, and annual reports of the organization's operations and finances.

  • Customer Satisfaction
  • Enterprise Sales
  • Healthcare
  • Portfolio
  • Project Management
  • Performance Management

Transit Department Clerk

Job description:

It's the job of a Transit Department Clerk to process and verify all shipment documents that are both inbound and outbound. Your primary job will be to perform a ton of clerical duties in a transportation environment/organization. The Transit Clerk also ensures that all goods are safely processed and well secured for shipment. Furthermore, you'd have to identify and tag goods with the help of the shipment documents. Finally, your job will also be to supervise the delivery of goods to customers to their specific locations.

  • Customer Satisfaction
  • Customer Orders
  • Patients
  • Cleanliness
  • Allergies
  • Sales Floor

Journeyman Meat Cutter

  • Customer Satisfaction
  • Product Knowledge
  • Gross Profit
  • Customer Relations
  • Cleanliness
  • Fresh Meat

Computer Technician/Sales

Job description:

A computer technician/sales technician is an individual who maintains and repairs computers and networks while ensuring that adequate information technology (IT) infrastructure is in place. Computer technicians must manage security software in computers and networks to maintain client privacy and protect them from attackers. They perform upgrades regularly so that the computer system remains updated. Computer technicians must also arrange maintenance sessions and keep records of the repairs and fixes that they have handled for future reference.

  • Customer Satisfaction
  • Sales Support
  • Customer Service
  • Product Knowledge
  • Apple
  • Technical Sales

How much can you earn with Customer Satisfaction skills?

You can earn up to $53,298 a year with customer satisfaction skills if you become a printing supervisor, the highest-paying job that requires customer satisfaction skills. Internet sales directors can earn the second-highest salary among jobs that use Python, $69,340 a year.

Job TitleAverage SalaryHourly Rate
Printing Supervisor$53,298$26
Internet Sales Director$69,340$33
Client Program Supervisor$107,284$52
Vending Technician$47,002$23
Director, Product & Project Management$129,963$62

Companies using Customer Satisfaction in 2025

The top companies that look for employees with customer satisfaction skills are Dollar General, Mavis Tire, and Oracle. In the millions of job postings we reviewed, these companies mention customer satisfaction skills most frequently.

RankCompany% Of All SkillsJob Openings
1Dollar General57%17,046
2Mavis Tire9%1,711
3Oracle4%30,957
4Taco Bell4%20,917
5Wendy's3%10,315

Departments using Customer Satisfaction

DepartmentAverage Salary
Plant/Manufacturing$42,325
Retail$32,637

2 courses for Customer Satisfaction skills

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1. Social Media Customer Service: How to Maximize Customer Satisfaction

skillshare

Optimize your brand’s customer experience on social media with marketing coach and lifelong student of marketing Colin Scotland!...

2. The ISO 10000 series. Customer satisfaction manager

udemy
4.2
(60)

This online course discusses the framework for improving customer satisfaction proposed by the ISO 10000 series of standards published in 2018. What is customer satisfaction? Why is it so important?The four standards in this series of international standards address  different topics, each detailed in a section of the course. ISO 10001:2018 offers guidance on how to develop and how to implement a code of conduct for customer satisfaction. What is this code of conduct? What it should include? What it should avoid? How this code can be implemented, reviewed and improved by any organization, regardless of its products or services? Those questions will find answers in the first section of this online course. ISO 10002:2018 is a standard that offers guidance for an organization looking to design an effective process for handling complaints. What is a complaint? What are the principles to follow when managing customer complaints? What should be the process from recording to closing a complaint?Some of the aspects that will be discussed in the second section. ISO 10003:2018 is about resolving disputes. How to manage a complaint that cannot be resolved in a satisfactory manner for all the parties involved? How to select an adequate DRP (Dispute Resolution Provider)? What are the most common methods for dispute resolution?An overview of the provisions in ISO 10003 about resolving disputes. ISO 10004:2018 is the standard that offers advice on how to measure and monitor customer satisfaction. The identification and the classification of customer expectations based on the Kano Model. Gathering customer satisfaction data including the differences between qualitative and quantitative surveys. Guidelines on how to design a customer satisfaction questionnaire. Direct and indirect methods to analyze customer satisfaction data. Attitudinal loyalty vs. Behavioral loyalty. Those are aspect that will be detailed in the videos from the fourth section of this online course. Finally we'll discuss about how the four standards in the ISO 10000 are related and what is their connection with ISO 9001. Get better at improving customer satisfaction! Understand how ISO addresses the topic of customer satisfaction! Become a skilled customer satisfaction manager!...