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  • Customer Support Specialist

    Teleperformance USA 4.2company rating

    Remote Job

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. If you are on the hunt for a career and not just another job, TP is the place for you! We want to invest in your future! How do you become a Licensed Insurance Agent? TP offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you'll get PAID TO STUDY! What can you expect? TP will provide a Trainer, study materials, cover the cost and schedule your state exam! After you pass your exam, TP will support you obtaining your license in the 50 states/territories we operate in! Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Your Responsibilities As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment. Resolve complex consumer issues and advise first level representatives on high level issues. Assist policy holders with billing questions and concerns Provide support to policy holders with any policy changes requested Support policy holders needs by providing recommendations and adjusting as necessary We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 25.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $30k-36k yearly est. 1d ago
  • Customer Experience Specialist

    Accreditation Commission for Health Care (ACHC 3.3company rating

    Remote Job

    ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.
    $45k-65k yearly est. 1d ago
  • Customer Care Specialist

    Timeline 4.0company rating

    Remote Job

    Timeline is a high-growth health and longevity brand founded in Switzerland on the belief that uncompromising research can unlock a new class of health, backed by cutting-edge science with the mission of promoting longevity and health span. We know that aging can't be stopped. However, through its 15 years+ of groundbreaking research, Timeline is developing products designed to help reduce the impact of time on our health, from nutrition to skin and beyond. The company is backed by strategic investors, including Nestlé Health Science and L'Oréal. For more information: **************** To support our U.S. growth, we're seeking a Customer Care Specialist to join our team. Reporting to the Customer Service Manager, this role is focused on delivering exceptional support and ensuring a seamless, high-quality experience for our customers. You'll work as part of a customer service team, addressing inquiries, resolving issues, and ensuring customer satisfaction. Your knack for communication and outstanding organizational ability will be the driving forces behind creating meaningful and positive customer interactions. This is a hybrid position, ideally based in or within commuting distance of Palm Beach County, Florida, as there will be some in-office requirements at a small regional office located in North Palm Beach. The working schedule will include weekend coverage. Some of the main areas you'll work on: Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat, ensuring a positive and helpful interaction. Issue Resolution: Address and resolve customer complaints and issues effectively and efficiently, ensuring a positive outcome for the customer. Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers. Order Processing: Assist with order placement, tracking, and updates, ensuring timely and accurate delivery. Feedback Collection: Gather customer feedback and provide insights to the management team for continuous improvement. Documentation: Maintain accurate records of customer interactions, transactions, comments, and complaints. Team Collaboration: Work closely with other team members to ensure a seamless and positive customer experience. Support for Events and Promotions: Provide logistical support for events and other promotional activities, including preparing materials and managing schedules. Who we are looking for. Experience: 2+ years of related experience in a customer service role in the supplement, wellness and consumer goods space is highly preferred, including. Experience of working with CRM systems and tools (Gorgias preferred) and Shopify, Excellent verbal and written communication skills. Able to demonstrate empathy, patience and a warm approach to each and every customer Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively. Creative and innovative thinker, organized, detail-oriented, team player, and solution-oriented. Ability to prioritize and manage multiple projects. Agile and collaborative working style, with the ability to work against tight timelines. Enjoy working in an environment where responsibilities and projects may change rapidly; you are a problem solver and someone who enjoys working autonomously. Personal interest in wellness and staying updated on emerging trends in the health and wellness industry. What you can expect: Fully remote working, including home office setup. Annual performance-related bonus. Employee ownership. 401k (including a match). Health benefits offering a variety of coverages for medical, dental, and vision. Annual product allowance. Dedicated budget for team events Professional development budget. The hourly rate range for this position is expected to be between $24ph - $28ph. This range represents the low and high end of the anticipated base salary range. The base salary will depend on numerous factors such as experience and qualifications for the role, experience level, skillset, and balancing internal equity.
    $24 hourly 11d ago
  • Open Enrollment Customer Service Specialist

    Insight Global

    Remote Job

    Day to Day Description: The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service-related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system. Main responsibilities: Data Entry (80%) and Outbound Calls (20%) - Complex role that requires critical thinking and problem solving abilities Reason for calls: member missed information on benefits application Ideal Experience 2+ years' experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred Proficient in data entry, spelling & grammar, typing, and basic mathematics Demonstrated experience in Customer Service Ability to diagnose, analyze and solve quantitative and qualitative problems Strong business acumen and ability to communicate clearly and professionally Experience with PC window-based computers Ability to work in a fast paced environment with strong attention to detail Ability to learn and adapt to new business requirements, flexible to change New graduates welcome! **Onsite for first seven weeks of work, remote after** MUST LIVE WITHIN 1 HOUR OF THE WORKPLACE **Start date August 4th** **6 Month Contract - With Possibility to Convert Permanently**
    $32k-43k yearly est. 17d ago
  • Technical and Strategic Initiative Specialist

    Harvey Mudd College 4.5company rating

    Remote Job

    The Technical and Strategic Initiative Specialist (TSIS) will play a pivotal role in enhancing the operational and strategic capabilities of the Office of the Chief Operating and Financial Officer and the Human Resources (HR) Office. This position will focus on maximizing the functionality and effectiveness of the college's Workday Human Capital Management (HCM) system and support a range of strategic projects across HR and the Division of Campus Operations (DCO), led by the SVP-COO. Reporting to both the Senior Vice President and Chief Operating Officer (SVP-COO) and Assistant Vice President-Chief Human Resource Officer (AVP-CHRO), the TSIS will provide expert guidance, and maintain the highest level of confidentiality and diplomacy regarding all matters. The TSIS will take a proactive and anticipatory approach, exercise excellent judgment in complex and challenging situations, communicate effectively in both written and verbal formats, maintain exceptional attention to detail, and embody an energetic, poised, and positive demeanor while successfully managing multiple priorities. The position requires the capacity to manage work well in a diverse, fast paced, and collaborative team environment. About Harvey Mudd College: Located in the heart of Claremont, California, 35 miles east of Los Angeles, Harvey Mudd College is a highly selective undergraduate liberal arts college offering degrees in science, technology, engineering, and mathematics. HMC enrolls about 800 students and is a member of The Claremont Colleges, which comprises five undergraduate colleges and two graduate institutions. According to students, professors, and alumni, what makes Harvey Mudd distinctive is its collaborative, cross-disciplinary nature. The working environment is built on collaborative relationships between and among all members of the campus community and a deep commitment to the College's mission to educate students “so that they may assume leadership in their fields with a clear understanding of the impact of their work on society.” KEY COMPETENCIES Self-Motivation: Proactively identify opportunities for improvement and drive projects forward with minimal supervision. Attention to Detail: Ensure accuracy and thoroughness in all tasks, especially data analysis and reporting. Problem-Solving: Analyze complex challenges and implement practical, data-driven solutions. Adaptability: Respond effectively to shifting priorities in a dynamic environment. Collaboration: Build strong partnerships across departments to achieve shared goals. KEY RESPONSIBILITIES Workday HCM Optimization Evaluate the college's current use of Workday HCM and recommend improvements to optimize its capabilities. Implement enhancements, including process automation, advanced reporting, and data integration with other systems. Partner with the AVP-CHRO to streamline workflows and improve user experience and system usability. Develop user training materials, deliver training sessions and document best practices for Workday HCM utilization. Strategic Project Initiatives Partner with the SVP-COO and the AVP-CHRO to support strategic initiatives within DCO and HR, addressing both technical and non-technical priorities. Conduct data analysis and process reviews to identify opportunities for improvement and operational efficiency. Provide project management support, ensuring initiatives are executed on time and align with organizational goals. Collaboration and Continuous Improvement Stay current with advancements in HRIS technology, higher education trends, and Workday updates to identify, propose, and implement innovative solutions. Foster a culture of continuous improvement by identifying and implementing process enhancements across DCO. REQUIRED QUALIFICATIONS Required Education and Experience: Bachelor's degree in Technology, Data Analytics, Information Systems, or a related field. Three to five years of related experience, including Workday HCM or a similar HRIS system. Required Knowledge, Skills and Abilities: Possess or develop expertise in Workday HCM with a focus on maximizing its functionality and overall effectiveness. Ability to utilize advanced Excel functions and tools such as macros, VLOOKUP, pivot tables, conditional formatting, data validation, INDEX-MATCH, and complex formulas for data analysis, reporting, and problem-solving. Skilled at managing multiple projects and conflicting priorities in a fast-paced environment by taking initiative, following through, and effectively managing workflow. Strong analytical and problem-solving skills with a focus on process improvement. Strong interpersonal and communication skills, including the ability to collaborate across teams and build relationships with diverse stakeholders. Strong judgment, discretion and the ability to represent the department professionally, maintaining confidentiality and handling sensitive matters with diplomacy. Highly motivated and resourceful self-starter with a proven ability to work independently and as a team player. Strong organizational skills with attention to detail, accuracy, protocol, and a commitment to high quality work. Excellent oral and written communication skills. Technically adept with using MS Office products, Google Documents/SharePoint. PREFERRED QUALIFICATIONS Experience working in higher education or a similarly complex organizational environment. Microsoft Office Specialist (excel expert) Certification, or similar certification. Familiarity with project management tools or methodologies. Hands-on experience with AI tools such as Copilot and ChatGPT, including practical use cases. Physical Requirements: While performing the duties of this job, the staff member is regularly required to sit; stand, use hands and fingers and talk or hear. The employee is occasionally required to reach with hands and arms. The individual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Remote Work Eligibility: All staff positions, regardless of remote work eligibility, require an initial 30-calendar-day on-campus work period. Based on an evaluation by the supervisor and area Vice President, this position is classified as Category B as defined in the College's Remote Work Policy, with occasional ad-hoc remote work flexibility (as needed). Your approved remote work arrangements under Category B allow for up to 1 remote work day per week during the academic year and up to 2 remote work days during the non-academic year. Please note these days may vary depending on departmental and College needs. Your standard working hours will generally be from 8:00 a.m. to 5:00 p.m., Monday through Friday, though these hours may vary depending on departmental and College needs. All remote work arrangements, including ad-hoc remote work, must be approved by the direct supervisor, area Cabinet member, and Human Resources, and are subject to periodic review based on institutional needs. These arrangements are neither guaranteed nor considered entitlements and may change due to factors such as employee performance, evolving business needs, or changes to the position. Hours: Regular office hours are 8:00 a.m. to 5:00 p.m. However, days and hours may vary due to the needs of the department or the College. Classification: This is an exempt, full-time, benefits-eligible position. Salary The anticipated starting salary is $70,000 - $80,000, annually. Salary will be commensurate with qualifications and experience. Reports To: This position reports to the Senior Vice President and Chief Operating Officer (SVP-COO) as well as the Assistant Vice President-Chief Human Resource Officer (AVP-CHRO). Application Process: Please visit ********************** to view a complete for this position and obtain information on how to submit an application. Information about HMC's competitive benefits package is available at *********************** Deadline to apply: Position will remain open until filled. Additional Information: This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act. Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
    $70k-80k yearly 4d ago
  • Desktop Support Specialist

    SISL Global

    Remote Job

    Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfaction Qualifications:· Associate or bachelor's degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
    $37k-52k yearly est. 20d ago
  • Technical Specialist

    Comrise 4.3company rating

    Remote Job

    We are seeking an experienced and innovative Technical Applications Specialist to support and transform our mission-critical customer operations and water quality applications. In this role, you will not only maintain our essential utility systems but also drive technological advancement and operational excellence. The ideal candidate will provide technical expertise for our metering systems and water quality monitoring applications while identifying opportunities for process improvement and innovation. As we continue to modernize our utility operations, you'll have the opportunity to influence our technical roadmap, implement cutting-edge solutions, and leverage emerging technologies to enhance our service delivery. This role combines traditional utility operations knowledge with forward-thinking approaches to system optimization and automation, making it ideal for a technology professional who is passionate about innovation in the water utility sector. PRIMARY DUTIES / RESPONSIBILITIES Serve as primary technical expert for AMI systems, including Sensus AMI, Neptune 360, Itron/Temetra, and Metron Farnier Support and maintain water quality monitoring and compliance applications Manage and support custom Meter Test Bench application, ensuring accuracy of meter testing operations and data integrity Ensure data integrity and reporting accuracy for regulatory compliance Provide technical support for our Laboratory Information Management System (LIMS) and Water Quality Management System Troubleshoot system issues and provide timely resolution Configure and maintain system integrations Create and maintain technical documentation for all supported applications Develop standard operating procedures (SOPs) for routine operations Maintain system architecture and integration diagrams Prepare technical specifications for system enhancements QUALIFICATIONS Education / Experience / Background Bachelor's degree or equivalent required 5+ years of experience in utility operations and related applications Demonstrated experience with utility operations applications Proficiency with database management and SQL Proven track record in technical problem solving Knowledge / Skills / Abilities Understanding of AMI systems and meter data management Knowledge of water quality monitoring systems Familiarity with mobile workforce management platforms Experience with system administration and support Excellent communication and documentation skills Ability to manage multiple priorities effectively Quick problem-solving abilities for real-time operational issues Strong customer service orientation Self-motivated with the ability to work independently Team player with a collaborative approach Comfortable with both office and field work environments PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Local Position (Paramus, NJ) preferred with remote work allowed up to 2 days a week. Time flexibility required
    $83k-117k yearly est. 9d ago
  • Bilingual Legal Intake Specialist II

    Uvalle Law Firm, PLLC

    Remote Job

    Uvalle Law Firm is a fast-paced, high-volume personal injury law firm experiencing incredible growth and new vertical expansions. We are seeking highly energetic, skilled Bilingual Legal Intake Specialists II to join our team. While using cutting-edge technology to deliver an unparalleled “WOW” experience for our clients daily, you will also experience a fostering, positive environment with many opportunities for professional development and growth to take your career to the next level. If you're ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you're in the right place. Key Responsibilities: Handle all incoming calls and follow ups to evaluate potential new cases Sign-up potential new clients that meet the firm's case criteria Work quickly and efficiently with a high volume of calls each day Problem solve to address client concerns and answer general questions Explain to potential new clients why our firm is the best choice for them Always maintain the highest level of customer service Assist in initial set up of medical treatment for clients We are looking for someone who is: Positive, self-motivated, and ready to learn everyday Excellent with written and verbal communication and presentations Well-spoken and professional in appearance and behavior A people person who is a natural at making connections with potential customers Motivated and ready to learn new things in an exciting environment Requirements: 1+ years customer service experience 1+ years sales experience Bilingual required (English and Spanish) Personal Injury or claims experience is a plus but not required Job Type: Full-time Benefits: 401(k) AD&D insurance Dental insurance Employee assistance program Free parking Health insurance Life insurance Paid time off Referral program Vision insurance Work from home Schedule: 8 hour shift Work Location: Hybrid
    $27k-40k yearly est. 4d ago
  • Information Technology Support Specialist

    Infosys 4.4company rating

    Remote Job

    • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $71k-92k yearly est. 17d ago
  • ETL Specialist

    Kellton 3.9company rating

    Remote Job

    Hi Greetings ! We are looking for Talend Developer for our Direct client & Hybrid Remote Opportunity Below are more details on it. Please do let me know if you/your friends would be interested/available. Thank you Position : Talend Developer Work Mode: Hybrid Remote Location: Charlotte, Raleigh - NC, Atlanta - GA, Richmond - VA or Dallas - TX Role Summary We are looking for a skilled Talend Developer to join our Digital Delivery team. The ideal candidate will have 3-5 years of experience in building robust ETL pipelines, integrating diverse data sources, and ensuring high data quality using the Talend ecosystem. You will play a key role in delivering scalable and secure data integration solutions for enterprise clients. Key Responsibilities • Design, develop, and deploy ETL workflows using Talend Open Studio or Talend Data Integration • Extract, transform, and load data from multiple sources including databases, APIs, and flat files • Implement data transformation logic, cleansing rules, and validation checks as per business requirements • Optimize Talend jobs for performance, reliability, and scalability • Integrate Talend solutions with cloud data warehouses and third-party systems (e.g., Snowflake, Azure, Salesforce) • Troubleshoot and resolve issues in production and test environments • Document ETL designs, data mappings, and integration specifications Required Skills & Experience • 3-5 years of hands-on experience in ETL development, with at least 2 years using Talend • Proficiency in SQL, relational databases, and data modeling concepts • Experience with REST/SOAP APIs, JSON/XML/CSV file formats • Strong understanding of data quality, error handling, and job scheduling • Hands-on knowledge of Git, basic scripting (Shell/Python), and CI/CD for ETL pipelines Preferred Skills • Exposure to Talend ESB, Talend Cloud, or Talend Big Data • Experience working with Snowflake, AWS Glue, Azure Data Factory, or Google BigQuery • Familiarity with data governance, MDM, and metadata management concepts • Experience in Agile environments and using tools like JIRA, Confluence, etc. Deliverables • End-to-end data integration pipelines with technical documentation • Optimized Talend jobs and reusable ETL components • Data quality reports and exception handling logs • Deployment-ready packages with monitoring support artifacts
    $32k-55k yearly est. 11d ago
  • Functional Support Specialist

    Odoo

    Remote Job

    Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
    $63k-95k yearly 21d ago
  • Clerical Support Specialist

    Spooner Medical Administrators, Inc. 2.7company rating

    Remote Job

    Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker. The Clerical Support Specialist is primarily responsible for indexing faxes and supporting the reception area. Essential Functions - Index medical documents & forms received via faxes and U.S. mail in to the claim. - Add descriptions for documents indexed into the claim. - Research of documents with missing information and partial faxes before indexing into the claim. - Index historical documents and internal forms into the claim. - Monitor and correct returned documents for re-indexing into the claim. - Receptionist - answer incoming phone calls and route to appropriate staff member, greet visitors and sort U.S. Mail. - Back-up to running mail through the postage machine. - Participate in continuous improvement activities and other assigned duties as assigned. Supervision Received Reports to the Clerical Support Supervisor Experience and Education Required - General knowledge of the insurance industry with workers compensation exposure preferred - Basic knowledge of medical terminology and medical forms - Data entry experience - Indexing experience preferred Additional Skills Needed - Effective written and verbal communication - Detail oriented - Problem solving skills - Strong organizational ability - Basic computer literacy skills Working Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet. Work from home is offered one day a week for this position.
    $42k-55k yearly est. 6d ago
  • Legislative Specialist

    Axadvocacy

    Remote Job

    AxAdvocacy Legislative Specialist Job Description: AxAdvocacy specializes in strategic advocacy, policy analysis, and building relationships to advance our clients' interests. Our team of experts is committed to providing exceptional service and achieving impactful advocacy results. Legislative Specialists are important members of the AxAdvocacy team and directly support our clients, lobbyists, and public affairs/communications divisions, by helping to develop, research, and implement strategic solutions. We work as a team to produce high-quality, data-driven policy analysis and strategic insights to our clients. This position offers a dynamic and growth-oriented opportunity to contribute to the success of our government affairs, advocacy, and corporate campaigns, in supporting clients across a wide range of economic sectors. Location: Washington, DC Full-time, in-office: 9:00 - 5:00 p.m. Eastern. Flexible paid time off and reasonable remote work considered on an annual basis. Support Lobbying and Government Relations Advocacy Efforts: · Collect, analyze, interpret, and disseminate legislative and regulatory policy, congressional floor activity, legislation, appropriations, fiscal year budgets, hearings, relevant bills, updates on bills, and developments/progress in key issues resulting in creation of reports and status updates to notify clients of legislation status related to their legislative platform leanings. · Research and obtain data to identify patterns and trends to make recommendations; research and develop necessary information and materials to prepare Consultants for meetings, conferences, and congressional hearings; compile report(s) to recommend clients' planning. Build and maintain relationships with U.S. legislators, policy makers, regulators, and their staff, including contacting and scheduling meetings; maintaining frequent contact with a broad range of high-ranking officials; and serving as liaison between consultants and U.S. congressional members, staff, and other government agencies. Maintain contact with firm clients; preparing detailed monthly reports to update clients on federal and state government activities for related actions via directives, policy statements, or issuances. Comfortable attending various political fundraising events on behalf of clients and AxAdvocacy professionals. Production of high-quality policy analysis and strategic reports. Develop and execute research strategies that align with the firm's advocacy goals and clients' interests. · Prepare and organize meeting agendas, manage itineraries, and follow-up on actions items. · Participate in weekly Government Relations team meetings, as well as other various meetings to discuss company projects and objectives. Serve as a utility player, assisting in various tasks and responsibilities as needed. Including collaboration with other departments to integrate research findings that may be beneficial to both Government Relations and Public Affairs Departments. Successful candidates for this position will possess the following qualities and skills: 1-2 years of Legislative experience. Must be willing to register to lobby as required by the Lobbying Disclosure Act. Strong analytical and strategic thinking characteristics and ability to provide actionable insights. Desire to work in a fast-paced, collaborative environment. Must have strong writing skills and willing to provide a writing sample. Exceptional teamwork and collaborative approach to projects. Eagerness to learn and grow professionally. Proficiency in PowerPoint and experience in preparing presentation decks. Ability to work under pressure and manage multiple priorities effectively. Flexibility and adaptability to take on diverse tasks and responsibilities. Deep understanding of the U.S. legislative and executive branches, including the policymaking process. Proven track record of producing high-quality policy research and analysis. Strong network of contacts within the policymaking community is a plus. Compensation/Benefits · Competitive salary commensurate with experience · Discretionary bonuses in even-numbered years · 401k with company match, health, vision, dental, and more!
    $50k-97k yearly est. 15h ago
  • Educational Case Specialist

    Iroquois Healthcare Association 3.1company rating

    Remote Job

    The Company Caring Gene Healthcare Career Pathways, Inc. (CG), an affiliate of Iroquois Healthcare Association, is a non-profit healthcare workforce development organization promoting career pathways training in healthcare. The Program We have an exciting opportunity available for an Educational Case Specialist for our growing team of professionals. The Role The Educational Case Specialist will assist students pursuing healthcare credentials by providing foundational support throughout their educational journey. They will focus on offering guidance, facilitating access to resources, and supporting students with basic academic and career-related inquiries, while collaborating closely with the Regional Educational Case Managers and other team members. Essential Duties and Responsibilities: · Conduct initial intake process for potential Caring Gene students · Reach out to prospective students to gather any missing information required for their application · Maintain accurate records of student participation and basic progress updates. · Assist in connecting students with appropriate support services and resources. · Support job placement activities by providing basic application assistance. · Participate in data collection for program reporting under the supervision of senior staff. · Collaborate with internal team members to enhance student engagement and program offerings. Qualifications: · Associate's degree in Education, Social Work, Psychology, Human Services, or a related field (Bachelor's degree preferred). · Previous experience in an educational support or administrative role is a plus. · Basic understanding of challenges faced by post-secondary students. · Strong communication and interpersonal skills. · Ability to manage tasks independently while working collaboratively in a team. · Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). · Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus. · Willingness to travel within the region as needed. Reports To: Caring Gene Director of Educational Support Services Employment Type: Full-time, grant-funded position through March 31, 2027 Job Function: Case Management support Industries: Non-profit Organizations Join our team and support an exciting initiative in healthcare workforce development. We offer competitive compensation packages, comprehensive benefits, and opportunities for growth. Apply today to be considered for this opportunity. Benefits: 401(k) 401(k) matching Bonus/variable pay Paid time off - 30 days plus 12 paid holidays Flexible schedule Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Vision insurance Employee Assistance program Physical setting: This position requires reporting to the Clifton Park, NY office at least 3 days per week. Remote work may be considered after 90 days at the supervisor's discretion. Schedule: Monday to Friday, standard 37.5-hour work week. Salary Range: $52,000 - $62,000 per year. Caring Gene Healthcare Career Pathways, Inc. (CG) does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor(s).
    $52k-62k yearly 25d ago
  • Portfolio Analytics & Strategy Specialist

    PNC Financial Services Group 4.4company rating

    Remote Job

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Analytics & Strategy Specialist within PNC's Retail Lending Decision Science organization you will use data and analytics to improve business results and customer outcomes. The candidate will have the opportunity to combine their knowledge of the consumer lending business, operational execution and analytical techniques to craft actionable strategies that drive results in the default lifecycle. The ideal candidate will play a pivotal role in developing, implementing, and refining default strategies to optimize recovery rates, minimize losses, and enhance customer relationships. This role requires a deep understanding of data analytics, risk management, and strategic decision-making. This role will be based in Pittsburgh, PA, Brecksville, OH, Cleveland, OH or New York City, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. In this role you will: • Perform Strategic Analysis: Analyze default trends, customer behavior, and economic factors to develop effective default management strategies. • Define Requirements: Define and communicate technical and functional requirements to stakeholders to ensure accurate and timely delivery of objectives. • Interpret Data: Utilize advanced analytics tools and methodologies to interpret large datasets, identify patterns, and derive actionable insights. • Assess Risk: Evaluate the risk associated with default scenarios, including credit risk, operational risk, and market risk, to inform strategic decision-making. • Collaborate: Work closely with cross-functional teams, including risk management, finance, operations, and legal departments, to ensure alignment and execution of default strategies. • Monitor Performance: Establish key performance indicators (KPIs) and regularly monitor the effectiveness of default strategies, making data-driven adjustments as necessary. • Ensure Compliance: Stay abreast of industry regulations, best practices, and emerging trends related to default management to ensure compliance and mitigate regulatory risks. • Communication with Stakeholders: Present findings, recommendations, and progress updates to senior leadership, stakeholders, and regulatory bodies as required. Requirements: • Strong understanding of data mining techniques, curating, processing, and transforming data to produce sound datasets • Experience in defining, recording, and communicating technical and functional requirements to product, risk, and technology teams. • Strong project management skills and familiarity with software development lifecycle • Experience with analytical programming languages, tools, and libraries (Python ecosystem) • Experience in SQL and relational databases • Experience in analyzing complex problems and translating them into an analytical approach • Experience with analytics applied to financial services or consumer lending • Strong leadership, stakeholder management, communication, partnership, and teamwork skills • Degree in an analytical field preferred. (e.g., Computer Science, Data Science, Engineering, Applied Mathematics, Data Analysis, Statistics, Operations Research). • Knowledge of Tableau helpful, but not required.Job Description Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products. Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations. Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight. Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews. Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk AppetiteCompetenciesAnalytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management BankingWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $65,000.00 – $169,780.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 04/24/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $65k-169.8k yearly 14d ago
  • Replenishment Specialist

    Source Atlantique

    Remote Job

    Company: Source Atlantique, Inc. is a leading independent importer and master distributor of specialty foods in the U.S., established in 1991. We focus on premium European gourmet and natural food brands, including category leaders like If You Care . Our products are sold through a wide range of channels, including specialty and natural food stores, supermarkets, mass merchandisers, and food service. We emphasize top-performing brands and provide exceptional service and quality. Source Atlantique is part of The Food Import Group, a privately owned company with over 60 years of industry experience. Purpose: The Replenishment Specialist is responsible for ensuring optimal inventory levels by managing stock replenishment processes, monitoring product availability, and collaborating with suppliers and internal teams. This role plays a critical part in maintaining supply chain efficiency and preventing stockouts or overstock situations. Essential Job Functions: Inventory Management: Monitor inventory levels and determine replenishment needs based on demand forecasts. Ensure stock availability across multiple locations and distribution channels Replenishment Execution: Generate and manage purchase orders for inventory replenishment. Collaborate with suppliers to confirm order details and delivery timelines. Follow up communication with suppliers as needed Collaboration and Coordination: Work closely with the procurement, warehouse, and sales teams to align replenishment activities. Communicate potential stock issues and recommend proactive solutions. Data Analysis and Reporting: Analyze sales trends and inventory data to identify patterns and improve replenishment strategies. Prepare regular reports on inventory performance and stock metrics. Job Requirements: Education: Bachelor's degree in Supply Chain Management, Business Administration, or a related field. Experience: 3+ years of experience in inventory management or replenishment roles. Technical Skills: Proficiency in inventory management software and Microsoft Office Suite. Familiarity with ERP systems and data analysis tools. Communication Skills: Strong verbal and written communication skills Proactive communication to ensure timely results Ability to work collaboratively with cross-functional teams. Organizational Skills: Excellent organizational skills with attention to detail and the ability to manage multiple tasks. Demands/Physical Requirements: Must be able to sit and work from a computer in a remote setting for an extended period. Ability to work in an office environment. Ability to work under pressure and meet tight deadlines. On-Site Work: Must be able to commute and work on-site a minimum of one day per week. Please note: This role is eligible for a hybrid work arrangement (4 days home/1 day in the office). Currently, employees are required to work in the office on Wednesdays. Moving forward, a time may come when employees will be asked to work from the office more, but a hybrid office/remote work schedule is expected to remain.
    $53k-100k yearly est. 6d ago
  • Billing Specialist

    365 Health Services 4.1company rating

    Remote Job

    The Billing Specialist contributes to the billing functions and coordinates and manages the accounts receivable (AR) duties including accurate and timely completion and submission of the billing, collections, and management of the computer information system for billing of Medicare, Medicaid and other third party payers both electronically and on paper. PRIMARY RESPONSIBILITIES Accounts Receivable Accurately enters patient/client billing data, OASIS, visit charges, fee for service charges, and verifies discharge and admission data. Coordinates, reviews, and analyzes documentation and data entry supporting Medicare, Medicaid, and commercial payer requirements to ensure accurate and timely billing. Coordinates, reviews and analyzes accounts receivable tracking tools and maintains accounts receivable files in order to ensure accurate and timely claim submission and to prevent lost revenue. Ensures patient eligibility is confirmed through insurance companies and the Medicare or Medicaid systems as appropriate, and that the necessary paperwork is accurate and submitted timely to prevent lost revenue. Maintains tracking tools and data to ensure that all necessary information is secured for timely accurate payment. This includes eligibility, insurance verification, authorizations, certification and recertification as well as state required documentation for Medicaid. Ensures that the appropriate payers have been identified and verified. This includes securing and reviewing the Medicare secondary payer questionnaire, verifying required authorizations are in place with the Medicaid MCOs, etc. Assists in the preparation of monthly accounts receivable review reports in order to ensure accuracy and timely processing of claims billed. Alerts appropriate management team members regarding late or missing documents required for billing. Works to rebill and collect old accounts receivable and claims that have been rejected for payment. Alerts the Billing Manager of seriously overdue accounts receivable. Oversee prebilling processes by including, but not limited to, reviewing invoices created to ensure accurate data, clearing and being the direct contact for non-billable partial visits and over-authorizations, and clearing information as necessary from the EVV Aggregator. General Guidelines Adheres to the agency's Code of Conduct, conducting all business activities in a professional and ethical manner. Interacts with all staff, patients/clients, payers, and other customers in a positive fashion supporting the agency's mission and vision. Complies with the agency's general orientation and to agency policies and procedures including confidentiality and HIPAA guidelines. Maintains the confidentiality of patient/client and agency information at all times. Ensures compliance with local, state and federal laws, and established agency policies and procedures. Participates in staff meetings, department meetings, team meetings, briefings, inservices, committees and other related activities as needed. Job Types: Full-time, Part-time Pay: $20.00 - $28.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid sick time Paid time off Vision insurance Work from home Schedule: Monday to Friday Ability to Relocate: Bala-Cynwyd, PA 19004: Relocate before starting work (Required)
    $20-28 hourly 2d ago
  • Trust & Safety Support Specialist

    ROCS Grad Staffing

    Remote Job

    You will work directly under our Supervisor of Trust & Safety and analyst team to review, analyze, and fulfill legal requests served on our clients (which include a variety of Communication Service Providers). We are looking for a highly organized, detail-oriented team player who can assist with filling, data entry, mail management and more! Your work will help us as we continue to interact with technical professionals, law enforcement, civil parties and more. This is an awesome opportunity for anyone who is interested in the criminal justice or the legal field and seeking an entry-level career with room for growth! Essential Duties and Responsibilities: Data Entry: Accurately input and update data into spreadsheets, databases, or enterprise software. Ensure that data is entered without errors and follow company guidelines. Administrative Support: Perform general office tasks such as answering phone calls, scheduling meetings, filing, and managing correspondence. Task Prioritization: Manage time effectively and prioritize tasks to meet deadlines, while maintaining high-quality data input and administrative support. Access customer databases, identify and obtain the required data and enter this data into our internal records production system. The ability to review legal documents (i.e. Subpoenas or warrants) and the ability to ensure all data is transcribed into the internal system accurately and in a timely fashion. Prepare mailings. Additional tasks may be added depending on customer activities, Law Enforcement requests and related needs. Completes other duties as assigned Qualifications: Completed Bachelor's degree Must be able to perform each essential duty satisfactorily. This position requires individuals be 18 years of age, a U.S. Citizen, and ability to pass a background check and drug screening. Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) or similar software. Experience with data entry, database management, and office administrative tasks. Excellent attention to detail and accuracy. Strong organizational and time-management skills. Good communication skills, both verbal and written.Trust & Safety Administrative Assistant 8:30 a.m. to 5:00 p.m. Work Shift Demands: Training will take place in-office. Flexibility with schedule or work from home opportunities will be considered based on performance.
    $37k-63k yearly est. 11d ago
  • Billing Specialist

    Randstad USA 4.6company rating

    Remote Job

    Job Title: Billing Specialist II - Government Contract Support Pay Rate: 25-30 per hour Contract Duration: 6-month term, with possible extension Rackspace Technology is a leading end-to-end multi-cloud technology services company. We design, build, and operate our customers' cloud environments across all major technology platforms. We are a recognized leader in helping organizations realize the power of digital transformation while maintaining secure, compliant, and optimized environments. Position Overview: Rackspace Technology is seeking a detail-oriented Billing Specialist II to join our team to support a state government contract. The successful candidate will be responsible for performing billing and invoicing functions, ensuring accuracy, compliance with government contract terms, and timely delivery. Responsibilities: • Review and process billing for a high-volume government contract in accordance with contract terms and regulatory requirements. • Ensure accuracy of billing data, including fixed and variable costs. • Coordinate with internal teams to validate billing elements and resolve customer discrepancies via ServiceNow. • Maintain organized billing documentation for audits and contract compliance. • Assist with ad-hoc reporting, data validation, and financial reconciliation as requested. • Ensure all billing activities meet internal controls and policies, as well as government standards. • Support continuous improvement initiatives related to billing operations. Qualifications: • Experience in billing, invoicing, preferably in a government or contract-based environment. • Experience supporting state/local/federal government clients strongly preferred. • Solid understanding of contract billing practices, revenue recognition, and compliance documentation. • Strong attention to detail and ability to work independently in a deadline-driven environment. • Proficient in Microsoft Excel and financial/billing software systems. • Excellent communication and organizational skills. • Ability to handle confidential information with integrity and professionalism. Preferred Qualifications: • Experience with Rackspace systems or IT services billing models. • Knowledge of government procurement and contract compliance requirements (e.g., state agency invoicing rules). Work Environment: • On-site position with flexible working hours aligned to business and customer needs. • Requires high-speed internet and secure work-from-home setup.
    $28k-37k yearly est. 4d ago
  • Treasury Management Support Specialist

    Keystone Bank

    Remote Job

    Responsibilities: Customer Support Provide comprehensive support to treasury customers, including answering questions, setting up accounts, resetting passwords, and updating agreements and transaction limits for all treasury products, including ACH Origination, Wire Origination, Remote Deposit Capture, Lockbox, Account Analysis, and other services. Serve as the first point of contact for escalated issues and provide solutions for complex customer requests or problems. Provide exceptional customer support, troubleshooting complex issues, and ensuring resolution within established timeframes. Provide demonstrations and training for customers on treasury product usage, including the installation and troubleshooting of hardware/software. Process and Compliance Perform Account Analysis review and account maintenance. Oversee the initiation, execution, and review of treasury agreements to ensure accurate and timely implementation of contracted services. Verify that contracted services are implemented within expected timeframes and accurately to ensure service fees are appropriately charged. Monitor customer accounts to ensure services are delivered as requested and comply with treasury management procedures and bank policies. Create and update department procedures and training materials to ensure team alignment with best practices. Innovation and Projects Assist with research and development of special projects, perform support functions related to departmental tasks, and frequently interact with officers and other departments. Contribute to special projects and manage departmental initiatives as assigned. Technical Skills: Proficiency in Treasury Management Systems and related technologies. Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with banking software and online banking platforms. Preferred Qualifications: 1+ years of experience in Treasury Management or operational support. Demonstrated leadership abilities or previous experience in a senior/lead role. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP), preferred. Work Environment: Flexibility for remote work options, if applicable. Ability to manage multiple priorities in a deadline-driven, fast-paced environment.
    $31k-52k yearly est. 1d ago

Learn more about specialist jobs

Top Companies Hiring Specialists For Remote Work

Most Common Employers For Specialist

RankCompanyAverage SalaryHourly RateJob Openings
1Morgan Lewis$149,201$71.7311
2ICF$99,710$47.9445
3RingCentral$84,896$40.823
4TransUnion$76,463$36.763
5Palo Alto Networks$68,088$32.73130
6Michigan State University$63,964$30.752
7International Friendships$55,578$26.7212
8Cleveland Clinic$52,118$25.06113
9Colorado State Express$51,637$24.830
10TD Bank$47,507$22.84150

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